Printing services at your library

1Printing services at your library

libraries

leicestershire.gov.uk/libraries

Leicestershire

Library Services

Printing services

at your library

2 Printing services at your library

Contents

Setting up a Papercut account to

pay for printing and copying ��4

Printing in the library��8

Photocopying��11

Using library printers to scan to your email ��14

How to use Web print��16

Printing services at your library 3

Papercut – the new library

print system

The Library Service has recently invested in a

new system for printing and photocopying at your

library� The new printing system, called Papercut,

will enable customers to securely manage their

printing, photocopying and scanning using the

library’s public computers�

All your prints can be managed and paid for efﬁciently online,

without the need to use a coinbox� For customers still wanting to

use cash, print vouchers will be available to buy over the counter�

Papercut also allows library customers to print securely to the

library printer from their own device via Wiﬁ� Prints can be sent

from home at any time of the day to be collected later�

Accounts are simple to set up, you just need your library card and

PIN, so you don’t need to memorise more account details�

4 Printing services at your library

Setting up a Papercut

account to pay for

printing and copying

Set up or log in to your account

If you are on a library computer, you will

see a box at the top right-hand corner of

the screen showing a zero account balance�

This amount will change once you have created

or logged into your account and added funds�

Click on ‘Account Log in’ to go to the

Papercut web portal�

You will then see this box appear� In the username box you will see the letters

‘nluser’� you will need to overtype these with your library card number and

enter your PIN in the ‘password’ box

If you’re not a library member already

you can join in the library or online

via our website at

www.leicestershire.gov.uk/leisure-and-

community/libraries/join-the-library

Alternatively if you are printing from your

own device or want to photocopy, you can

access the Papercut web portal by going to

https://publicprint.leics.gov.uk

Please note, you need to use the whole

address, including ‘https://’

You will need to log in with your library card and PIN

(Tip: if you don’t already have an account, entering your

library card and PIN details will automatically create one for you)�

Printing services at your library 5

In order to print or photocopy, you need to put some credit onto your

Papercut account� There are two ways to add funds to your account, either

directly with a debit or credit card, or by buying a voucher from library staff�

Adding fund to your account using a credit or debit card

After log in, you will see the screen below with a side bar menu�

Click on ‘Add Credit’, choose your amount from the drop-down box and click

the ‘Add value’ green button� The minimum amount you can add is 25p�

Enter your card details on the following screen by selecting the relevant icon

and input your card details� Click on “Yes, I conﬁrm payment”� Ensure you

receive payment conﬁrmation�

6 Printing services at your library

Adding credit using a library voucher

Vouchers can be bought from library staff during staffed hours� They are

available in denominations of 50p, £1, £2, £5 and £10� Please note, no

change can be given from a voucher� Vouchers have an expiry date, but once

added to the account, funds will remain until used and do not expire�

Follow the log in instructions above and choose the ‘Redeem Card’ option

from the side menu:

Enter the number on your voucher and click ‘Redeem Card’:

Click on ‘Summary’ on the menu to view your updated balance�

Printing services at your library 7

Your Papercut account will also show the following account details

Transaction history:

Recent print jobs:

Jobs pending release:

8 Printing services at your library

If you have a document you would like to print, go to the print

menu and select the colour or mono (black and white) printer

Click print� You will now see a box asking you to log in to PaperCut�

Enter your library card and PIN and the system will automatically

open your account, or set one up for you if you don’t have one already�

The Papercut system defaults to keep you logged in until you log out from

the PC� You can choose a shorter period if you want to in the ‘Remember’

drop down box�

Adding credit to your account

In order to print, you need to put some credit onto your account� There are two

ways to add funds to your account, either directly with a debit or credit card, or

by buying a voucher from library staff� Vouchers are available in denominations

of 50p, £1, £2, £5 and £10� No change can be given from a voucher�

Please see the ‘Setting up a Papercut account to pay for printing and

copying’ on page 4 for further information.

Printing in the library

Printing services at your library 9

Releasing prints

Go to the printer and enter your card number in the username ﬁeld

and PIN in password�

After you have logged in you are shown this screen where you

can print all documents or select the documents you want to print�

You can amend documents in the print release screen�

10 Printing services at your library

If you click on print release, you will see this screen where you can

select/amend each job delete or take no action� Your print will stay

in the system for 72 hours�

Select the job by clicking the box on the left� If you have forgotten

to choose 2 sided printing you can select it here�

By clicking the arrow next to the job you have selected you will

get the options below which tells you the cost, the details of the

print and how much credit you have�

Click print and the print is released�

Please remember to click Authentic/Logout on the

top right of the display when you have ﬁnished�

Printing services at your library 11

In order to photocopy, you will need a Papercut account which will allow

you to add the funds to pay for your copying� Accounts are easy to set up,

you just need your library card and PIN�

There are two ways to add funds to your account, either directly with a

debit or credit card, or by buying a voucher from library staff� Vouchers are

available in denominations of 50p, £1, £2, £5 and £10� No change can

be given from a voucher�

Please note, if you don’t have sufﬁcient funds to complete all photocopying,

the printer will not ﬁnish your job�

Please see the ‘Setting up a Papercut account for printing and copying’

on page 4 for further information. If you will ﬁnd setting up an online

account difﬁcult please speak to a member of staff.

Once you have an account with funds, please follow these instructions

to photocopy:

username

Photocopying

12 Printing services at your library

Log on to the printer using your library card and PIN�

Click on ‘Device functions’:

The following screen will appear� Click ‘next’ to get to Copy screen

Printing services at your library 13

Make your selection and click ‘Start’�

Please remember to click Authentic/Logout on the top right of

the display when you have ﬁnished�

14 Printing services at your library

Using library printers

to scan to your email

You can scan to your email address IF your email address is registered on

our library system and your PaperCut account is at least 1 day old� If your

email is not registered, you will need to ask a member of staff to do this for

you and the system will update overnight which will then allow you to scan

to your email� Scanning to email is free of charge so you will not need funds

on your account�

Log into the screen on the printer using your library card and PIN�

Click Scan, if you are happy with default settings, click Start:

Printing services at your library 15

You can edit the subject of the email and ﬁle name by clicking in the

box and using the on-screen keyboard:

‘Settings’ will give you the following options� Make your selection and

click ‘Start’�

Please remember to click Authentic/Logout on the top right

of the display when you have ﬁnished�

16 Printing services at your library

How to use Web print

The library uses a system called Papercut to enable you to print from your

own device, either whilst in the library or from home� You will need a

Papercut account and sufﬁcient funds on the account to pay for the printing�

For information on how to set up an account and add funds please see

‘Setting up a Papercut account to pay for printing and copying on page 4’.

Once logged into your account select ‘web print’ from the side menu and

click on the green button to submit a job�

Select mono or colour and click on the green button�

Printing services at your library 17

Select the number of copies and click on upload documents� There is no

option to choose double sided printing here, but you can then choose to

“Print as 2 sided” once you get to the printer� See page 10�

Click ‘Upload from computer’�

18 Printing services at your library

This is an example of how your ﬁles will look�

You can check if your ﬁle type is supported here�

Wait for ﬁles to process after upload is complete�

Your ﬁles will be held in a queue for up to 72 hours for you to collect�

Please see ‘Printing in the library – Releasing prints on page 9’

for how to collect your prints�

Printing services at your library 19

For help with Papercut, please:

• Speak to a member of staff in the library

• Email us at [email protected].uk

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