iPhone & iPad (iOS) - more help
If you have followed our instructions overleaf but you still cannot connect to the Wi-Fi, try
one or more of these:
Forget the network
This may help when you have
changed your password, or if the
Wi-Fi connection is not working
after you followed our instructions
• Tap Settings
• tap Wi-Fi
• tap the TAFENSW line
• tap Forget this network
• now try to rejoin the network from
scratch.
Renew the lease
• Tap Settings
• tap Wi-Fi
• tap the TAFENSW line
• scroll down, tap on Renew Lease, tap
on Renew Lease again
• close Settings by pressing the Home
button
• check that you are now connected
(follow steps 10 and 11 of our
instructions overleaf).
Handy Hint
Are you using the correct username
format? Also, if you were given a number
after your last name, remember to add it in.
For example:
firstname.lastname3@studytafensw.edu.au
(students)
firstname.lastname@tafensw.edu.au (staff)
Change to Manual proxy
1. Tap Settings.
2. Tap Wi-Fi.
3. Tap the TAFENSW information icon.
4. Tap Manual.
5. Type in the Server and Port fields
proxy.tafensw.edu.au
8080
6. Then tap Wi-Fi.
7. Test that you are now connected, by
following the instructions overleaf,
from step 10.
Still not working?
• Library staff may be able to help you
to follow the instructions.
• Try our Support and FAQs at
tafensw.libguides.com/wifisupport