T30361NUFIC-I
Thank You for Choosing Travel Guard! We are happy to be part of your trip
This document introduces you to the travel insurance policy and provides you with general information that may be helpful in understanding the policy. The policy is a legal contract between you and
National Union Fire Insurance Company of Pittsburgh, Pa which provides insurance coverage for your trip through its relationship with Travel Guard. Please be sure to read the policy thoroughly. It
includes a Schedule Page that shows the benefits that are offered. It will also include a Declarations Page that shows the base policy benefits and any additional benefits you elected.
Requirements to Purchase a Policy
What You Should Know
And Theres More! Here’s whats included
Be sure to read the policy carefully to understand your
coverage, and if you have any questions, let us know!
We are available 24/7 at 1.800.826.1300
TERMS OF THE INSURANCE POLICY WILL GOVERN IN THE EVENT OF A CONFLICT BETWEEN THE TERMS OF THIS DOCUMENT AND THE POLICY.
You are a U.S. resident at the time you buy the policy,
and are still a U.S. resident when you begin your Trip.
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You must purchase the policy no later than 24 hours
prior to departure.
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The policy covers specific Unforeseen events and
losses, and only under the conditions listed in the policy.
The policy is designed to reimburse you after a Loss is
incurred and a claim is filed. The Payment of Claims
section supplies additional information on what is
needed to file a claim.
Please take note of the definitions for Trip Cost and
Cancellation Penalties. They explain how to
determine trip costs for different scenarios so you can
accurately insure the trip costs you have invested.
The policy uses the term “days” throughout the
document. With the exception of its usage with specific
times, like those used in the Effective and Termination
Dates section, e.g. 11:59 P.M. on the day before the
scheduled Departure Date, they will refer to the
actual number of days, regardless of the time of day.
For example, if you are traveling June 1st, June 2nd and
June 3rd, your trip length is 3 days, no matter what time
you leave or return.
We understand that trip plans can change. If your
dates of travel change, or you pay for additional trip
components, you must update your application with
us to include the additional trip components and/
or any other changes. You can easily do this online
at www.travelguard.com, or you can call us at
1.800.826.1300.If you travel without updating your
application and then file a claim, the benefit payment
may be reduced.
Your policy may provide extra coverage, such as a
Pre-existing Medical Condition Exclusion Waiver, if you
purchase the insurance within 21 days of the initial trip
deposit. Check the Schedule or Declarations Page for a
complete list of benefits and benefit amounts.
If you find that you don’t want this policy for any
reason, you can let us know by sending an email to:
refund@travelguard.com. If you do this within 15 days of
the Effective Date of the policy, we will refund the premium.
If you have a claim, you can file it online at
www.aig.com/travelclaims or contact us at
1.800.826.1300 between 7a.m. and 7p.m. Central Time.
If you need to contact Travel Guard for questions or
assistance during your trip, please call 1.715.345.0505.
You may call collect if you are calling outside of the U.S.
Schedule of Benefits. This lists the base policy benefits
and the amount of coverage for each benefit, as well
as options you may add to your policy. Each of these
benefits will pay up to the limit shown for covered losses.
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Effective and Termination Dates. It’s important for
both of us to know when your coverage is active. This
section explains when each of the benefits in the policy
start and when they end.
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Definitions. You’ll notice that some words in this policy
are Capitalized, Bold and Italics. These are words
that have specific meanings in the policy, and it’s
important that you know exactly what they are. When
you see a capitalized, bold, italicized word, you can
find the applicable meaning in the Definitions section.
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Benefits. Each benefit in your policy will state the events
or losses we will cover. You will also find an explanation
of the payments we will make if one of those events
occurs. Not every loss may be covered, and not every
expense incurred in a loss may be paid, so please read
the policy carefully.
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Exclusions. The policy contains a General Exclusions
section that applies to all benefits. Some benefits will
include an exclusions section that will only apply to that
particular benefit. The exclusions section lists the items or
types of losses that are not covered under the policy, so
be sure to read them as well to get a full understanding
of how your benefits apply.
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Pre-existing Medical Condition Exclusion Waiver.
If you have this coverage, it will waive the pre-existing
medical conditions exclusions in the benefits where they
may otherwise not be covered. If you do not have this
coverage, please refer to the Exclusions sections to learn
how pre-existing conditions may affect your benefits.
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Payment of Claims. If you file a claim with us, this
section shows which documentation is required, and
how and where to send it.
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General Provisions. This section explains contractual
details of the policy.
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Services. In addition to the insurance coverage
provided by the policy, Travel Guard offers world-class
assistance services to our customers.
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Travel Guard
®
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TRAVEL GUARD PLUS
POLICY OF INSURANCE
Product Code: 939901 MN 11/20
Assistance Services
The following non-insurance services are provided by Travel Guard.
• Travel Medical Assistance • Worldwide Travel Assistance
• Concierge Services • Personal Security Assistance
Travel Guard
®
This document is only applicable to residents of Minnesota. If you are from any other state, click here to find your
state-specific Policy, or call Travel Guard at 1.800.826.1300. To view and print a copy of our privacy notice, please
visit: www.travelguard.com/default/privacynotice.aspx
STATE AND PRIVACY NOTICE
PLEASE READ THIS DOCUMENT CAREFULLY!
This Policy is issued in consideration of your application and payment of the premium due.
This Policy describes all of the travel insurance benefits underwritten by National Union Fire
Insurance Company of Pittsburgh, Pa., 175 Water Street, 15
th
Floor, New York, NY 10038
(herein referred to as the Company).
This Policy is a legal contract between the Insured and the Company. It is important that
you read your Policy carefully. Please refer to the Schedule or and Declarations Page. It
provides you with specific information about the insurance you purchased.
FIFTEEN DAY LOOK
You may cancel this insurance by giving the Company or the agent written notice within the
first to occur of the following: (a) 15 days from the Effective Date of your insurance; or (b)
your scheduled Departure Date. If you do this, the Company will refund your premium paid
provided no Insured has filed a claim under this Policy. After this 15 day period, the premium
is non-refundable.
The President and Secretary of the National Union Fire Insurance
Company of Pittsburgh, Pa. witness this Policy.
This coverage is valid only if the appropriate cost has been paid.
Please keep this document as your record of coverage under the plan.
INDIVIDUAL TRAVEL PROTECTION POLICY
T30361NUFIC-RTP-2-MN 2018
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA
Executive Offices: 175 Water Street, 15th Floor, New York, NY 10038
(212) 458-5000
(a capital stock company, herein referred to as the Company)
IMPORTANT
President Secretary
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SECTION I
EFFECTIVE AND TERMINATION DATES
WHEN COVERAGE BEGINS
Pre-Departure Benefits
Trip Cancellation coverages are effective at 12:01 A.M. Standard Time on the date following payment to the
Company of the required cost.
Post-Departure Benefits
All other coverages will begin on the later of:
(a) 12:01 A.M. Standard Time on the scheduled Departure Date shown on the travel documents; or
(b) the date and time the Insured starts his/her Trip.
WHEN COVERAGE ENDS
Pre-Departure Benefits
Trip Cancellation coverages end on the earlier of: (a) the cancellation of the Insured’s Trip; or (b) 11:59 P.M. on the
day before the scheduled Departure Date.
Post-Departure Benefits
All other coverages end on the earliest of:
(a) the Insured’s arrival at the Return Destination, even if this occurs earlier than the scheduled Return Date; or
(b) the scheduled Return Date.
Maximum Limit Per Person
Trip Cancellation .................................................................................... 100% of Trip Cost up to a maximum of $150,000
Trip Interruption ...................................................................................... 150% of Trip Cost up to a maximum of $225,000
Trip Interruption - Return Transportation Only ............................................................................................................$1,000
Single Occupancy ....................................................................... up to 100% of Trip Cost up to a maximum of $150,000
Trip Delay .....................................................................................................up to $200 per day, to a maximum of $1,000
Missed Connection ....................................................................................................................................................... $1,000
Baggage Coverage..................................................................................................................................................... $2,500
Per-item restrictions apply, see benefit wording for details.
Deductible .....................................................................................................................................................................$0
Baggage Delay ..............................................................................................up to $200 per day, to a maximum of $400
Travel Medical Expense ..........................................................................................................................................$100,000
Deductible .....................................................................................................................................................................$0
Dental ........................................................................................................................................................................$500
Physical Therapy .................................................................................................................................................. $2,000
T30363NUFIC-PT
Emergency Evacuation & Repatriation of Remains ........................................................................................... $1,000,000
Non-flight Accidental Death & Dismemberment .....................................................................................................$50,000
Ancillary Evacuation Benefits ......................................................................................................................................$1,000
Return Transportation .......................................................................................................................................... Included
Baggage Returm ................................................................................................................................................. Included
SCHEDULE OF BENEFITS
Extra Coverage
The following is included at no additional cost if the policy
is purchased within 21 days of Initial Trip Payment.
Pre-Existing Medical Conditions Exclusion Waiver Provides coverage otherwise excluded due to
pre-existing medical conditions
Optional Upgrades
The following will be included if elected and appropriate costs have been paid.
Cancel for Any Reason ............................................................50% of Trip Cost up to a maximum of $75,000
or ............................................................................................... 75% of Trip Cost up to a maximum of $112,500
(Can only be purchased at the time the base plan is purchased and within 21 days of Initial Trip Payment)
T30361NUFIC-CFAR
Rental Vehicle Damage Coverage ....................................................................................$35,000 or $50,000
Deductible $250
T30363NUFIC-RVDC-3
Flight Guard
®
................................................................................................. Amount Selected up to $500,000
T30363NUFIC-FG-MN
For Questions or Information, Contact:
24 hours a day, 7 days a week
www.TravelGuard.com
Or call National Union Fire Insurance Company of Pittsburgh, Pa. (an AIG Company) at: 1.212.458.5000
1.800.826.1300
The Insurer shall not be deemed to provide cover and the Insurer shall not be liable to pay any claim or provide any
benefit hereunder to the extent that the provision of such cover, payment of such claim or provision of such benefit would
expose the Insurer, its parent company or its ultimate controlling entity to any sanction, prohibition or restriction under
United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union or the United
States of America.
TABLE OF CONTENTS
SECTION I EFFECTIVE AND TERMINATION DATES
SECTION II GENERAL EXCLUSIONS
SECTION III BENEFITS
SECTION IV DEFINITIONS
SECTION V PAYMENT OF CLAIMS
SECTION VI GENERAL PROVISIONS
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Extension of Coverage – Early Departure:
All coverages except Trip Cancellation will begin up to 2 days prior to the originally scheduled Departure Date if, due
to Inclement Weather or any of the Unforeseen events listed in Trip Cancellation, Trip Interruption or Trip Delay:
(a) the Insured changes the Departure Date to an earlier date; and/or
(b) the Insured changes the location of departure.
This extension of coverage will begin on the date and time the Insured begins travel. Benefits will terminate as shown in
When Coverage Ends: Post Departure Benefits” above.
Extension of Coverage – Late Return:
All coverages except Trip Cancellation will be extended, if:
(a) the Insured’s entire Trip is covered by the plan; and
(b) the Insured’s return is delayed by Inclement Weather or any of the Unforeseen events listed in Trip
Cancellation, Trip Interruption or Trip Delay.
This extension of coverage will end on the earlier of:
(a) the date the Insured reaches his/her Return Destination; or
(b) 7 days after the date the Trip was scheduled to be completed.
If, due to restrictions by a Common Carrier or a Physician, the Insured cannot return home before this extension
ends, coverage will be extended for an additional 30 days, or until the first time such restrictions are removed (whichever
is earlier), and will remain effective while the Insured travels to the Return Destination.
Extension of Coverage – Baggage Coverage: Baggage Coverage is extended if the Insured’s Baggage
is in the charge of a Common Carrier and delivery is delayed. This extension will terminate when the Common
Carrier delivers the property to the Insured, or when the Common Carrier documents the property as lost.
This
extension does not apply to the Baggage Delay benefits.
SECTION II
GENERAL EXCLUSIONS
In addition to any applicable benefit-specific exclusions, the following exclusions apply to all losses and all benefits.
Unless otherwise shown below, these exclusions apply to the Insured, Traveling Companion, Family Member or
Business Partner. This Policy does not cover any loss for, caused by or resulting from:
(a) any loss that occurs at a time when the applicable benefit is not in effect, as outlined in the Effective and Termination
Dates section; or
(b) war or act of war, whether declared or not; or
(c) participation in a Riot, Civil Disorder, or insurrection; or
(d) commission of or attempt to commit a felony by the Insured, a Family Member, a Traveling Companion, or
Business Partner; or
(e) being under the influence of drugs or narcotics, unless administered upon the advice of a Physician as prescribed;
or
(f) intoxication above the legal limit at the Insured’s location at the time of loss; or
(g) any Trip taken by the Insured or Traveling Companion outside the advice of a Physician; or
(h) the release, escape, or dispersal of: nuclear or radioactive contamination; pathogenic, poisonous biological or
chemical materials.
EXCESS INSURANCE LIMITATION
The insurance provided by this Policy for Single Occupancy, Trip Delay, Missed Connection, Baggage Coverage,
Baggage Delay, Ancillary Evacuation Benefits, Travel Medical Expense, Emergency Evacuation and Repatriation of
Remains and Non-flight Accidental Death & Dismemberment benefits shall be in excess of all other valid and collectible
insurance or indemnity. If at the time of the occurrence of any Loss payable under this Policy there is other valid and
collectible insurance or indemnity in place, the Company shall be liable only for the excess of the amount of Loss, over
the amount of such other insurance or indemnity.
PRIMARY INSURANCE
The insurance provided by this Policy for Trip Cancellation, Trip Interruption and Trip Interruption- Return Transportation
Only will be paid on a Primary basis. This is subject to recovery. The Company will pay the claim first then seek to
recover any payments made by a third party.
SECTION III
BENEFITS
TRIP CANCELLATION
The Company will pay a benefit to reimburse the Insured for covered expenses up to the Maximum Limit shown in
the Schedule or Declarations Page, if an Insured cancels his/her Trip due to any of the following Unforeseen
events:
(a) Sickness, Injury, or death of an Insured, Family Member, Traveling Companion, Business Partner,
Host at Destination. Sickness or Injury must be certified by a Physician;
(1) Sickness or Injury of an Insured, Traveling Companion, Family Member traveling with the Insured,
which results in medically imposed travel restrictions as certified by a Physician at the time of Loss;
(2) Sickness or Injury of a Family Member not traveling with the Insured must be because their condition is
life-threatening or because they require the Insured’s immediate care;
(3) Sickness or Injury of the Business Partner must be so disabling as to reasonably cause the Insured to
cancel the Trip to assume daily management of the business;
(b) the Insured or Traveling Companion is hijacked, quarantined, subpoenaed, required to serve on a jury, or
required to appear as a witness in a legal action; provided the Insured or Traveling Companion is not a party
to the legal action or appearing as a law enforcement officer;
(c) the Insured, Traveling Companion, Host at Destination, or Family Member is called to active military
service or as a reservist, or military leave is revoked or reassigned. The military leave for the dates of travel must be
approved prior to the effective date of coverage;
(d) the Insured or Traveling Companion, (or, if the Insured is a Child, the Insured’s parent or legal guardian), is
involuntarily terminated or laid off from their employment. The termination notice must occur at least 30 days after the
Insured’s effective date of coverage. The employee must have been an active employee with the same employer
for at least 1 continuous year. This provision is not applicable to temporary employment, seasonal employment,
independent contractors or self-employed persons;
(e) the Insured or Traveling Companion (or, if the Insured is a Child, the Insured’s parent or legal guardian),
has an involuntary employer-initiated transfer of 100 or more miles which requires the Insured’s Primary
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Residence to be relocated; provided that he or she has been an active employee with the same employer for at
least 1 continuous year. Notification of the transfer by the employer to the Insured must occur after the effective date
of coverage;
(f) the Insured’s Primary Residence is made Uninhabitable, or the Destination is made Uninhabitable or
Inaccessible, by Natural Disaster (other than a hurricane), fire, vandalism, or burglary;
(g) a named hurricane making the Insured’s Primary Residence Uninhabitable, or making the Destination
Inaccessible or Uninhabitable. Coverage for a hurricane applies only if insurance was purchased prior to the
tropical storm first being upgraded to a hurricane. The Company will only pay the benefits for Losses occurring
within 30 days after the named hurricane makes the Insured’s Destination Uninhabitable or Inaccessible;
(h) the Insured or Traveling Companion is delayed due to a traffic accident while en route to the Insured’s
Destination. The traffic accident must be substantiated by a police report;
(i) the Insured or Traveling Companion is required to work during his/her scheduled Trip. He/she must provide
proof of requirement to work, such as a notarized statement signed by an officer of his/her employer. In the situation
of self-employment, proof of self-employment and a notarized statement confirming that the Insured is unable to
travel due to his or her job obligations will be required. The Insured or Traveling Companion must be employed
by the company at the time the Policy is purchased, and must have vacation approved for the dates of travel prior to
the effective date of coverage;
(j) the Insured or Traveling Companion is a full-time teacher, other full-time employee, or a student at a primary
or secondary school and is required to complete an extended school year that falls on or beyond the Departure
Date.
(k) the Insured or Traveling Companion is required to take an academic examination on a date that has been fixed
after the effective date of coverage, and the date falls during the Trip;
(l) the Insured’s required participation in a scholastic sporting, theatrical, or musical event on a date that has
been fixed after the Trip Cancellation coverage effective date and falls during the Trip. This requirement must be
documented in writing by a school representative;
(m) Strike causing cancellation or delay of the Insured’s pre-arranged travel services;
(n) Inclement Weather causing cancellation or delay of the Insured’s Trip;
(o) a Terrorist Incident in a City listed on the Insured’s itinerary within 30 days of the Insured’s scheduled arrival;
(p) mechanical/equipment failure of a Common Carrier which results in a delay of the Insured’s Trip for at least
72 consecutive hours.
Trip Cancellation Benefits: The Company will pay a benefit to reimburse the Insured for any of the following
applicable expenses, up to the Maximum Limit shown in the Schedule or Declarations Page, for Trips that are
canceled prior to the scheduled Departure Date due to any of the Unforeseen events listed above.
(a) Cancellation Penalties for Unused travel arrangements; and
(b) Travel Supplier change fees; and
(c) the cost of re-depositing frequent traveler awards utilized for the Trip.
There is no coverage for the increased cost of a reservation if the Insured changes the Trip dates.
Trip Cancellation Exclusions
In addition to the General Exclusions, the following exclusions apply to the Trip Cancellation benefit. Unless otherwise
specified below, these exclusions apply to the Insured, Traveling Companion, Family Member or Business
Partner. This benefit will not cover any loss for, caused by, or resulting from:
(a) intentionally self-inflicted Injury, suicide, or attempted suicide of the Insured; or
(b) the Insured or Traveling Companion traveling for the purpose of securing medical treatment; or
(c) Normal Pregnancy or Childbirth, or elective abortion. However, Unforeseen Complications of
Pregnancy are not excluded; or
(d) Mental or Psychological Disorder of the Insured, unless hospitalized at least overnight; or
(e) costs for the Trip paid using loyalty rewards points, frequent travel miles, or other non-monetary redeemable points
or rewards through similar programs; or
(f) maintenance/exchange/membership/association fees for timeshare reservations; or
(g) trip payments that are insured under a different policy; or
(h) payments made for this policy and any other insurance; or
(i) Pre-Existing Medical Conditions.
TRIP INTERRUPTION
The Company will pay a benefit to reimburse the Insured for covered expenses, up to the Maximum Limit shown in
the Schedule or Declarations Page, if an Insured is unable to continue on his/her Trip due to any of the following
Unforeseen events:
(a) Sickness, Injury, or death of an Insured, Family Member, Traveling Companion, Business Partner, or
Host at Destination. Sickness or Injury must be certified by a Physician;
(1) Sickness or Injury of an Insured, Traveling Companion, Family Member traveling with the Insured,
which results in medically imposed travel restrictions as certified by a Physician at the time of Loss;
(2) Sickness or Injury of a Family Member not traveling with the Insured must be because their condition is
life-threatening or because they require the Insured’s immediate care;
(3) Sickness or Injury of the Business Partner must be so disabling as to reasonably cause the Insured to
interrupt the Trip to assume daily management of the business;
(b) the Insured or Traveling Companion is hijacked, quarantined, subpoenaed, required to serve on a jury, or
required to appear as a witness in a legal action provided the Insured or a Traveling Companion; is not a party
to the legal action or appearing as a law enforcement officer;
(c) the Insured, Traveling Companion, Host at Destination, or Family Member is called to active military
service or as a reservist, or military leave is revoked or reassigned. The military leave for the dates of travel must be
approved prior to the effective date of coverage;
(d) the Insured’s Primary Residence is made Uninhabitable, or the Destination is made Uninhabitable or
Inaccessible, by Natural Disaster (other than a hurricane), fire, vandalism, or burglary;
(e) a named hurricane making the Insured’s Primary Residence Uninhabitable, or making the Destination
Inaccessible or Uninhabitable. Coverage for a hurricane applies only if insurance was purchased prior to the
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tropical storm first being upgraded to a hurricane. The Company will only pay the benefits for Losses occurring
within 30 days after the named hurricane makes the Insured’s Destination Uninhabitable or Inaccessible;
(f) the Insured or Traveling Companion is delayed due to a traffic accident while en route to the Insured’s
Destination. The traffic accident must be substantiated by a police report;
(g) Strike causing cancellation or delay of the Insured’s pre-arranged travel services;
(h) Inclement Weather causing cancellation or delay of the Insured’s Trip;
(i) a Terrorist Incident in a City listed on the Insured’s itinerary within 30 days of the Insured’s scheduled arrival;
(j) mechanical/equipment failure of a Common Carrier which results in a delay of the Insured’s Trip for at least
72 consecutive hours.
Trip Interruption Benefits: The Company will pay a benefit to reimburse the Insured for any of the following
applicable expenses, up to the Maximum Limit shown in the Schedule or Declarations Page for Trips that are
interrupted due to any of the Unforeseen events listed above:
(a) Cancellation Penalties for Unused travel arrangements, and
(b) additional transportation expenses incurred by the Insured (not to exceed the same class as the Insured’s original
ticket or the cost of economy airfare, less any refunds paid or payable) for travel by the most direct route to:
(1) the Return Destination; or
(2) the Insured’s Destination, or to a place where the Insured can continue their Trip.
Payment under letter (b) above will not duplicate any amounts paid under the Trip Interruption – Return Transportation
Only benefit.
Trip Interruption – Return Transportation Only: The Company will pay a benefit to reimburse the Insured up
to the Maximum Limit shown in the Schedule or Declarations Page, for additional transportation expenses incurred to
reach the Return Destination for Trips that are interrupted due to the Unforeseen events listed in the Trip Interruption
section.
The benefit payable will not exceed the cost of the same class as the Insured’s original ticket or economy airfare less any
refunds paid or payable for travel by the most economical route. This benefit cannot be combined with the Trip Interruption
benefit. If both benefits apply to the same covered Loss, payment will be made under the higher paying benefit.
When possible, reimbursement to the Insured for Trip Interruption and Trip Interruption-Return Transportation Only will
be made in the same form of payment used to purchase the travel arrangements; for example, restoring loyalty points or
rewards miles.
Trip Interruption and Trip Interruption – Return Transportation Only Exclusions:
In addition to the General Exclusions, the following exclusions apply to the Trip Interruption and Trip Interruption-Return
Transportation Only benefits. Unless otherwise specified below, these exclusions apply to the Insured, Traveling
Companion, Family Member or Business Partner. This benefit does not cover any loss for, caused by, or resulting
from:
(a) intentionally self-inflicted Injury, suicide, or attempted suicide of the Insured; or
(b) the Insured or Traveling Companion traveling for the purpose of securing medical treatment; or
(c) Normal Pregnancy or Childbirth, or elective abortion. However, Unforeseen Complications of
Pregnancy are not excluded; or
(d) Mental or Psychological Disorder of the Insured, unless hospitalized at least overnight; or
(e) the Insured’s participation in Adventure Activities, Extreme Activities or Dangerous Activities, except
as a spectator.
(f) costs for the Trip paid using loyalty rewards points, frequent travel miles, or other non-monetary redeemable points
or rewards through similar programs; or
(g) maintenance/exchange/membership/association fees for timeshare reservations; or
(h) trip payments that are insured under a different policy; or
(i) payments made for this policy and any other insurance; or
(j) Pre-Existing Medical Conditions.
SINGLE OCCUPANCY BENEFIT
The Company will pay a benefit to reimburse the Insured, up to the Single Occupancy Maximum Limit shown in the
Schedule or Declarations Page, for the additional costs charged by the Travel Supplier for the Trip as a result of
a change in the per-person occupancy rate if a person booked to share accommodations with the Insured has his or her
Trip cancelled or interrupted due to any of the Unforeseen events shown in the Trip Cancellation or Trip Interruption
section, and the Insured does not cancel or interrupt. The Trip Cancellation and/or Trip Interruption exclusions will also
apply to this benefit.
SPECIAL NOTIFICATION OF CLAIM
The Insured must notify Travel Guard or the agent as soon as reasonably possible in the event of a Trip
Cancellation or Interruption claim. If the Insured is unable to provide cancellation notice within the required timeframe,
the Insured must provide proof of the circumstance that prevented timely notification.
TRIP DELAY
The Company will pay a benefit to reimburse the Insured up to the Maximum Limit shown in the Schedule or
Declarations Page for Reasonable Additional Expenses until travel becomes possible to the originally scheduled
Destination if the Insured’s Trip is delayed. If the Insured is separated from their Baggage during the trip delay,
the Company will also reimburse the Insured for Necessary Personal Effects.
The Insured’s Trip must be delayed 12 or more consecutive hours due to a cancellation or delay for one of the
Unforeseen events listed below which prevents the Insured from reaching his/her intended Destination:
(a) the Insured being delayed due to a traffic accident while en route to a departure as substantiated by a police
report;
(b) the Insured’s or Traveling Companion’s lost or stolen passports, travel documents, or money;
(c) the Insured or Traveling Companion is quarantined;
(d) Natural Disaster;
(e) Injury, Sickness, or death of the Insured or Traveling Companion;
(f) Civil Disorder;
(g) hijacking;
(h) Common Carrier delay;
(i) reasons listed under Trip Cancellation and Interruption.
This benefit is payable for only one delay per Insured, per Trip.
If the Insured incurs more than one delay in the same Trip, the Company will reimburse the Insured for the delay with
the largest benefit up to the Maximum Limit shown in the Schedule or Declarations Page.
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MISSED CONNECTION
If, while on a Trip, the Insured misses a departure resulting from a delay of the Insured’s scheduled Common
Carrier transportation due to Inclement Weather or Common Carrier delay, the Company will pay a benefit to
reimburse the Insured up to the Maximum Limit shown in the Schedule or Declarations Page for:
(a) additional transportation expenses incurred by the Insured to join the departed Trip; and
(b) Unused, prepaid, nonrefundable Trip Costs for missed portions of the Trip.
This benefit does not apply if the Insured’s domestic travel arrangements allow less than 1 hour between connections,
or the Insured’s international travel arrangements allow less than 2 hours between connections.
BAGGAGE COVERAGE
The Company will pay a benefit to reimburse the Insured up to the Maximum Limit shown in the Schedule or
Declarations Page and subject to the special limitations shown below, for loss, theft or damage to the Insured’s
Baggage during the Insured’s Trip. The Company will also pay for fees incurred to ship the Insured’s Baggage
to the Insured’s location if the lost items are recovered.
Special Limitations:
The Company will reimburse the Insured up to:
(a) $500 for the first item and;
(b) $250 for each subsequent item; and
(c) $500 aggregate on all Losses to:
(1) jewelry, watches, and furs; and
(2) electronic devices, including but not limited to: personal computers, cameras and camera equipment,
camcorders, cell phones, smartphones, portable music players, tablet devices, and other wireless handheld
devices.
Items over $150 must be accompanied by original receipts. If receipts are not provided, the maximum amount payable
will be $150.
The Company will pay the lesser of:
(a) the original purchase price of the item; or
(b) the cost to repair the item.
In the event of a Loss to a pair or set of items, the Company will pay the lesser of:
(a) the cost to repair or purchase the individual item(s) needed to complete the set or pair; or
(b) the original purchase price of the set or pair.
In the event of a Loss of the Insured’s prescription medication, the Company will reimburse the Insured only for the
cost to replace the amount of prescriptions drugs that were lost, stolen, or damaged. The prescribing Physician must
authorize the replacement and it must be legally permissible to replace the prescription at the Insured’s location.
The Baggage Coverage Maximum Limit shown in the Schedule or Declarations Page also includes:
(a) Losses due to unauthorized use of the Insured’s credit cards if they are lost or stolen during the Trip. However,
this benefit will not apply if the Insured has failed to comply with all requirements imposed by the issuing credit card
companies and
(b) the cost to replace the Insured’s passport or visa if it is lost, stolen or damaged during the Trip. The loss, theft or
damage must be documented by a police report.
The Insured must: (a) report theft Losses to police or other local authorities as soon as possible; and (b) send sworn
proof of Loss as soon as possible from date of Loss; and (c) take reasonable steps to protect his/her Baggage from
further damage and make necessary and reasonable temporary repairs. The Company will reimburse the Insured for
those expenses, but will not pay for further damage if the Insured fails to protect his/her Baggage.
BAGGAGE DELAY
The Company will pay a benefit to reimburse the Insured for the purchase of Necessary Personal Effects, up
to the Maximum Limit shown in the Schedule or Declarations Page, if the Insured’s Baggage is delayed or
misdirected by the Common Carrier for more than 12 hours while on a Trip.
Incurred expenses must be accompanied by receipts.
This benefit does not apply if Baggage is delayed after the Insured has reached their Return Destination.
Baggage Coverage Exclusions
In addition to the General Exclusions, the following exclusions apply to the Baggage Coverage benefit. No benefits will
be paid for:
(a) loss caused by animals, rodents, insects or vermin; or
(b) loss of, or damage to, bicycles (except when checked with a Common Carrier); or
(c) loss of, or damage to, motor vehicles; or
(d) loss of, or damage to, artificial prosthetic devices, false teeth, any type of eyeglasses, sunglasses, contact lenses,
or hearing aids; or
(e) loss of, or damage to, keys, notes, securities, accounts, deeds, food stamps, bills, or other evidences of debt,
money, stamps, stocks and bonds, postal or money orders, and tickets; or
(f) loss of, or damage to, property shipped as freight, or shipped prior to the Departure Date or
(g) loss of, or damage to, contraband; or
(h) loss of, or damage to, items seized by any government official or customs official; or
(i) damage caused by any process of repair; or
(j) loss resulting from defective materials or craftsmanship; or
(k) damage caused by radioactive contamination; or
(l) loss resulting from mysterious disappearance; or
(m) loss resulting from normal wear and tear or deterioration.
(n) any loss that occurs on a Trip with a Destination less than 100 miles from the Insured’s Primary Residence,
or on a Trip that is not overnight in length.
ANCILLARY EVACUATION BENEFITS
Return Transportation
In addition to the Emergency Evacuation covered expenses, the Company will pay a benefit to reimburse the Insured
his/her airfare costs, less refunds from the Insured’s Unused transportation tickets, from that facility to the Insured’s
Return Destination or home, within one year from the Insured’s original Return Date if the Company has
previously evacuated an Insured to a medical facility. Airfare costs will be for the same class as the Insured’s original
tickets, or based on medical necessity.
Baggage Return
If the Insured has been evacuated to a medical facility, the Company will pay a benefit to reimburse the Insured,
up to the Maximum Limit shown in the Schedule or Declarations Page, for any costs associated with transporting the
Insured’s Baggage from the place where the Insured was transported from, to:
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(a) the location the Insured was evacuated to; or
(b) the Insured’s Return Destination or Primary Residence.
Travel Guard must make all arrangements and authorize all expenses in advance for this benefit to be payable. In the event
the Company or the Companys authorized representative could not be contacted to arrange for Baggage Return,
benefits are limited to the amount the Company would have paid had the Company or its authorized representative
been contacted.
TRAVEL MEDICAL EXPENSE BENEFIT
The Company will pay a benefit to reimburse the Insured for the Reasonable and Customary Charges, up to
the Maximum Limit shown in the Schedule or Declarations Page (and after satisfaction of the Deductible) if the
Insured suffers an Injury or Sickness on the Trip that requires treatment by a Physician. The Injury must occur or
the Sickness must first begin while on a Trip. The initial documented treatment must be given by a Physician during
the Trip.
Travel Medical Covered Expenses:
The Company will pay a benefit to reimburse the Insured the Medically Necessary expenses incurred for:
(a) services of a Physician or registered nurse (R.N.), and related tests or treatment; and
(b) Hospital charges; and
(c) prescription medication to treat the Injury or Sickness; and
(d) artificial limbs, artificial eyes, artificial teeth, or other prosthetic devices.
The Company will not pay for any expenses incurred after the Coverage Termination Date as shown in the Effective and
Termination Dates section of this Policy, regardless of the reason.
Emergency Dental
If, while on a Trip, the Insured suffers an Injury or Sickness that requires emergency dental treatment by a Physician,
the Company will pay a benefit to reimburse the Insured for covered expenses up to the Maximum Limit shown in the
Schedule or Declarations Page.
Emergency dental covered expenses:
(a) services and supplies for the relief of dental pain; and
(b) the repair or replacement of teeth or dental implants , due to an Injury or Sickness which first occurs during the
Trip.
Coverage for emergency dental treatment does not apply if treatment or expenses are incurred after the Insured has
reached his/her Return Destination, regardless of the reason. The treatment must be given by a Physician or dentist.
This coverage is inclusive of the Maximum Limit for the Travel Medical Expense benefit.
Advance Payment
The Company will pay up to $5,000 directly to the provider if, while on a Trip, the Insured suffers an Injury or
Sickness which requires admission to a Hospital, and the Hospital requires payment prior to admission. This amount
will be deducted from the Travel Medical Expense benefit limit shown in the Schedule or Declarations Page. The
Insured agrees to reimburse this payment to the Company if: (a) the Insured does not complete the claims process
as outlined in the Payment of Claims section; or (b) it is determined that the Insured’s Travel Medical Expense claim is
not covered.
The Company will provide advance payment when required and requested by the Insured. However:
(a) The Company reserves the right to deny a request for advance payment if the Company confirms that the
Insured’s claim is not covered under the Policy; and
(b) An advance payment made by the Company is not a guarantee of claim approval.
Travel Medical Expense Exclusions
In addition to the General Exclusions, the following exclusions apply to the Travel Medical Expense Benefit. No benefits
will be paid for any loss for, caused by, or resulting from:
(a) routine physical examinations or routine dental care; or
(b) any treatment or medication which, at the time of departure, is required to be continued during the Trip; or
(c) repair or replacement of hearing aids, any type of eye glasses, contact lenses, sunglasses, orthodontic equipment,
artificial teeth and prosthetics; or
(d) any service provided by the Insured, a Family Member, or Traveling Companion; or
(e) alcohol or substance abuse or treatment for the same; or
(f) Experimental or Investigative treatment or procedures; or
(g) care or treatment which is not Medically Necessary, except for related reconstructive surgery resulting from
trauma, infection or disease; or
(h) physical therapy or occupational therapy; or
(i) intentionally self-inflicted Injury, suicide, or attempted suicide of the Insured; or
(j) the Insured or Traveling Companion traveling for the purpose of securing medical treatment; or
(k) Normal Pregnancy or Childbirth, or elective abortion. However, Unforeseen Complications of
Pregnancy are not excluded; or
(l) expenses incurred by any Child born during the Trip; or
(m) Mental or Psychological Disorder of the Insured; or
(n) the Insured’s participation in Adventure Activities, Extreme Activities or Dangerous Activities, except
as a spectator.
(o) any loss that occurs on a Trip with a Destination less than 100 miles from the Insured’s Primary Residence or
to another residence of the Insured or Traveling Companion, or on a Trip that is not at least overnight in length;
or
(p) Pre-Existing Medical Conditions.
EMERGENCY EVACUATION and REPATRIATION OF REMAINS
The Company will pay a benefit to reimburse the Insured, up to the Maximum Limit shown in the Schedule or
Declarations Page, for Covered Emergency Evacuation Expenses incurred due to an Insured’s Injury or Sickness
that occurs while on a Trip.
Covered Emergency Evacuation Expenses are the Reasonable and Customary Charges for Medically
Necessary Transportation, related medical services, and medical supplies incurred in connection with the Emergency
Evacuation of the Insured.The Transportation must be:
(a) ordered by the onsite attending Physician, who must certify that the severity of the Insured’s Injury or Sickness
warrants the Emergency Evacuation; and
(b) authorized in advance by Travel Guard. In the event the Insured’s Injury or Sickness prevents prior authorization
of the Emergency Evacuation, Travel Guard must be notified as soon as reasonably possible; and
(c) by the most direct and economical route possible.
The Company will also pay a benefit for Reasonable and Customary Charges incurred for an Escorts or
contracted Attendants services, and the Escorts or Attendants transportation and accommodations, if an
attending Physician recommends that an Escort or Attendant accompany the Insured. This coverage is inclusive of
the Maximum Limit of the Emergency Evacuation benefit.
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Transportation will be provided:
(a) from the place where the Insured is injured or sick to the nearest adequate licensed medical facility where
appropriate medical treatment can be obtained; and
(b) from a local medical facility to the nearest adequate licensed medical facility to obtain appropriate medical
treatment if the onsite attending Physician certifies that additional Medically Necessary treatment is needed but
not locally available; and the Insured is medically able to travel; and
(c) to the Insured’s Primary Residence, or an adequate licensed medical facility nearest the Insured’s Primary
Residence, to obtain further medical treatment or to recover after being treated at a local licensed medical facility,
if the onsite attending Physician determines that the Insured is medically able to be transported and that the
Transportation is Medically Appropriate.
Special Limitation: In the event the Company or the Company’s authorized representative could not be contacted
to arrange for Covered Emergency Evacuation Expenses, benefits are limited to the amount the Company would have
paid had the Company or its authorized representative been contacted.
REPATRIATION OF REMAINS
The Company will pay a benefit to reimburse the Insured for Repatriation Covered Expenses up to the Maximum
Limit shown in the Schedule or Declarations Page to return the Insured’s remains if he/she dies while on the Trip.
Repatriation Covered Expenses are limited to the Reasonable and Customary Charges for the expenses
listed below. Travel Guard must make all arrangements and authorize all expenses in advance.
Repatriation Covered Expensesinclude the Reasonable and Customary Charges for:
(a) embalming or cremation; and
(b) associated temporary storage costs for up to 15 days, or until local authorities will permit further transportation of the
body, whichever is later; and
(c) the most economical coffins or receptacles adequate for transportation of the remains; and
(d) transportation of the remains, by the most direct and economical conveyance and route possible, to:
(1) the nearest location where the body can be embalmed or cremated, if not locally available; and
(2) the receiving funeral home or morgue, the Return Destination, or a different place of burial within the
Insured’s country of residence; and
(3) the cost for creation and transmission of necessary documentation to transport the body, such as a death
certificate, autopsy or police report, up to five copies per document.
Special Limitation:
In the event the Company or the Company’s authorized representative could not be contacted to arrange for
Repatriation Covered Expenses, benefits are limited to the amount the Company would have paid had the Company
or its authorized representative been contacted.
Emergency Evacuation and Repatriation of Remains Exclusions:
In addition to the General Exclusions, the following exclusions apply to the Emergency Evacuation and Repatriation of
Remains Benefit. No benefits will be paid for any loss for, caused by, or resulting from:
(a) Transportation taken against the advice of the attending Physician; or
(b) intentionally self-inflicted Injury, suicide, or attempted suicide of the Insured; or
(c) the Insured or Traveling Companion traveling for the purpose of securing medical treatment; or
(d) Normal Pregnancy or Childbirth, or elective abortion. However, Unforeseen Complications of
Pregnancy are not excluded; or
(e) the Insured’s participation in Adventure Activities, Extreme Activities or Dangerous Activities, except
as a spectator.
(f) Mental or Psychological Disorder of the Insured; or
(g) expenses incurred by any Child born during the Trip; or
(h) any loss that occurs on a Trip with a Destination less than 100 miles from the Insured’s Primary Residence or
to another residence of the Insured or Traveling Companion, or on a Trip that is not at least overnight in length;
or
(i) Pre-Existing Medical Conditions.
NON-FLIGHT ACCIDENTAL DEATH AND DISMEMBERMENT
The Company will pay the Insured for this benefit for one of the Losses shown in the Table of Losses below if the
Insured is Injured during the Trip OTHER THAN while riding as a passenger in or boarding or alighting from or
being struck or run down by a certified passenger aircraft provided by a Common Carrier and operated by a properly
certified pilot. The Loss must occur within 365 days of the date of the accident that caused the Injury. The Company
will pay the percentage shown below of the Maximum Limit shown in the Schedule or Declarations Page.
If more than one Loss is sustained by an Insured as a result of the same accident, only one amount, the largest
applicable to the Losses incurred, will be paid. The Company will not pay more than 100% of the Maximum Limit for
all Losses due to the same accident.
Table of Losses
Loss of % of Maximum Limit
Life ..........................................................................................................................................................................................100%
Both Hands or Both Feet ......................................................................................................................................................100%
Sight of Both Eyes .................................................................................................................................................................100%
One Hand and One Foot .....................................................................................................................................................100%
Either Hand or Foot, and Sight of One Eye ........................................................................................................................100%
Either Hand or Foot .................................................................................................................................................................50%
Sight of One Eye ..................................................................................................................................................................... 50%
“Loss” with regard to:
(a) hand or foot means actual severance through or above the wrist or ankle joints;
(b) sight means entire and irrecoverable loss of sight in that eye.
Exposure
The Company will pay a benefit for covered Losses as specified above which result from an Insured being
unavoidably exposed to the elements due to an accidental Injury during the Trip. The Loss must occur within 365 days
after the event which caused the exposure.
Disappearance
The Company will pay for loss of life as shown above if the Insured’s body cannot be located within one year after a
disappearance due to an accident during the Trip.
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Non-Flight Accidental Death and Dismemberment Exclusions:
In addition to the General Exclusions, the following exclusions apply to the Accidental Death and Dismemberment Benefit.
No benefits will be paid for any loss for, caused by, or resulting from:
(a) death caused by or resulting directly or indirectly from Sickness or disease of any kind; or
(b) stroke or cerebrovascular accident or event; cardiovascular accident or event; myocardial infarction or heart attack;
coronary thrombosis; aneurysm; or
(c) the Insured or Traveling Companion traveling for the purpose of securing medical treatment; or
(d) the Insured’s participation in Adventure Activities, Extreme Activities or Dangerous Activities, except
as a spectator.
(e) Normal Pregnancy or Childbirth, or elective abortion. However, Unforeseen Complications of
Pregnancy are not excluded; or
(f) Mental or Psychological Disorder of the Insured; or
(g) any loss that occurs on a Trip with a Destination less than 100 miles from the Insured’s Primary Residence or
to another residence of the Insured or Traveling Companion, or on a Trip that is not at least overnight in length.
SECTION IV
DEFINITIONS
Terms within this Policy which are Capitalized, Bold and Italicized are defined below.
Adventure Activities means bungee jumping, hot air ballooning, parachuting, skydiving, Mountain Climbing,
motor sport or motor racing, multi-sport endurance competitions, Professional Athletic Event, scuba diving, and any
activities materially similar to the above.
Attendant means a Traveling Companion, Family Member, close friend, or a person contracted by the
Company if there is no one else available, who, on the advice of the Physician (not required for Return of Child
benefit), accompanies the Insured while being transported.
Baggage means luggage, passports, visas, travel documents, and personal possessions which are owned, borrowed,
or rented, and are taken by the Insured on the Trip.
Business Partner means a person who: (1) is involved with the Insured or the Insured’s Traveling Companion
in a legal partnership; and (2) is actively involved in the daily management of the business.
Cancellation Penalties means Trip Costs:
(a) which are not refunded or refundable by the Travel Supplier, or are subject to restrictions; and
(b) which are paid by or on behalf of the Insured prior to the Insured’s Trip Departure Date, or which the
Insured is obligated, or later becomes obligated, to pay as a result of cancelling or interrupting the Trip; and
(c) which are identified by the Insured on the application form; and
(d) for which insurance was purchased.
These will also include any subsequent pre-paid payments or deposits paid by or on behalf of the Insured for the same
Trip, after application for coverage under this plan; however, the Insured must notify the Company of these payments
and pay the additional cost.
Caregiver means an individual employed for the purpose of providing assistance with activities of daily living to the
Insured or to the Insured’s Family Member who has a physical or mental impairment. The caregiver must be
employed by the Insured or the Insured’s Family Member. A caregiver is not a babysitter, childcare service, or
any facility or provider.
Children/Child means a person under age 18. The age limit does not apply to a child who is incapable of self-
sustaining employment by reason of mental or physical incapacity.
City means an incorporated municipality having defined borders and does not include the high seas, uninhabited areas
or airspace.
Civil Disorder means a group of people acting in revolt, coup, rebellion or resistance against an established government
or civil authority.
Common Carrier means an air, land, or sea conveyance operated under a license for the transportation of passengers
for hire.
Company means National Union Fire Insurance Company of Pittsburgh, Pa.
Complications of Pregnancy means conditions whose diagnoses are distinct from pregnancy but are adversely
affected by pregnancy or are caused by pregnancy. These conditions include hyperemesis gravidarum, preeclampsia,
eclampsia, gestational diabetes, gestational hypertension, acute nephritis, nephrosis, cardiac decompensation, missed
abortion, and similar medical and surgical conditions of comparable severity. Complications of Pregnancy also include
non-elective cesarean section, ectopic pregnancy, and spontaneous miscarriage.
Complications of pregnancy do not include Physician-prescribed rest during the period of pregnancy (except due to
the conditions noted above), false labor, occasional spotting, morning sickness, elective abortion, and similar conditions
associated with the management of a difficult pregnancy, not constituting a categorically distinct complication of
pregnancy.
Dangerous Activities means air travel on a privately owned aircraft (whether as a pilot or a passenger), bull riding,
running of the bulls, free diving, Mountain Climbing (over 6,000 meters), rock climbing without equipment, scuba
diving (beyond 50 meters), or any activity materially similar to the above.
Declarations Page means the document showing the Insured’s travel dates and insurance benefits.
Deductible means the amount of charges that must be incurred by an Insured before benefits become payable. The
amount of the deductible is shown in the Schedule or Declarations Page for each benefit to which a deductible
applies.
Departure Date means the date on which the Insured is originally scheduled to leave on his/her Trip. This date is
specified in the travel documents.
Destination means any place the Insured expects to travel to on his/her Trip, as shown on the travel documents.
Domestic Partner means an opposite or a same-sex partner who is at least 18 years of age and who:
(a) resided with the Insured for at least 6 months; and
(b) shared financial assets and obligations with the Insured for at least 6 months; and
(c) is not related by blood to the Insured to a degree of closeness that would prohibit a legal marriage; and
(d) neither the Insured nor domestic partner is married to anyone else, nor has any other domestic partner.
The Company may require proof of the domestic partner relationship in the form of a signed and completed affidavit of
domestic partnership.
Escort means a medically trained professional who is approved by the Company, and is contracted to accompany and
provide medical care to an ill or Injured person while they are being transported.
18 19
Extreme Activities means BASE jumping, cliff diving, fly-by-wire, hang gliding, heli-skiing, heli-snowboarding,
wingsuit flying, Mountain Climbing (over 3,000 meters), parkour, scuba diving (beyond 40 meters), and any activity
materially similar to the above.
Experimental or Investigative means treatments, devices or prescription medications which are recommended by
a Physician, but are not considered by the medical community as a whole to be safe and effective for the condition
for which the treatments, devices or prescription medications are being used. This includes any treatments, procedures,
facilities, equipment, drugs, drug usage, devices, or supplies not recognized as accepted medical practice, and any
of those items requiring federal or other governmental agency approval not received at the time services are rendered.
Family Member means the Insured’s, or Traveling Companion’s spouse, child, parent, brother, sister,
grandparent, grandchild, daughter/son-in-law, brother/sister-in-law, step-child/sister/brother/parent, parent-in-law,
civil union partner, Domestic Partner, step-grandparent/grandchild, aunt, uncle, step-aunt/uncle, niece, nephew,
legal guardian, Caregiver, foster child, ward, or legal ward; and the spouse, civil union partner, or Domestic Partner
of any of the above. Family Member also includes these relations to the Insured’s or Traveling Companion’s
spouse, civil union partner, or Domestic Partner.
Hospital means a facility that:
(a) is licensed to operate according to law for the care and treatment of sick or Injured people; and
(b) has organized facilities for diagnosis and surgery on its premises or in facilities available to it on a prearranged basis;
and
(c) has 24 hour nursing service by registered nurses (R.N.’s); and
(d) is supervised by one or more Physicians available at all times.
A hospital does not include:
(a) a nursing, convalescent or geriatric unit of a hospital when a patient is confined mainly to receive nursing care; or
(b) a facility that is, other than incidentally, a rest home, nursing home, convalescent home, home health care, or home
for the aged; nor does it include any ward, room, wing, or other section of the hospital that is used for such purposes.
Host at Destination means the person the Insured intends to visit at the Destination during a covered Trip.
Inaccessible means the Insured cannot reach his/her Destination by the original mode of transportation.
Inclement Weather means any severe weather condition which delays the scheduled arrival or departure of a
Common Carrier or causes closure of public roadways by government authorities and the Insured is traveling in an
Owned or Rented Vehicle.
Injury/Injured means a bodily injury caused by an accident occurring while the Insured’s coverage under this
Policy is in force and resulting directly and independently of all other causes of Loss covered by this Policy. The injury
must be verified by a Physician.
Insured means a person:
(a) for whom any required application form has been completed; and
(b) for whom any required cost has been paid; and
(c) for whom a Trip is scheduled.
Loss means financial or physical damage sustained by the Insured as a consequence of one or more of the events
against which the Company has undertaken to compensate the Insured.
Medically Appropriate means an adequate and acceptable course of treatment or Transportation in the opinion
of the onsite attending Physician.
Medically Necessary means that a treatment, service, or supply:
(a) is essential for diagnosis, treatment, or care of the Injury or Sickness for which it is prescribed or performed; and
(b) meets generally accepted standards of medical practice; and
(c) is ordered by a Physician and performed under his or her care, supervision, or order; and
(d) is not primarily for the convenience of the Insured, Physician, other providers, or any other person.
Mental or Psychological Disorder means a mental health condition including, but not limited to: anxiety, depression,
neurosis, phobia, psychosis; or any related physical manifestation.
Mountain Climbing means the ascent or descent of a mountain requiring the use of specialized equipment, including,
but not limited to, ropes, belay devices, pick-axes, anchors, bolts, crampons, carabiners, and lead or top-rope anchoring
equipment.
Natural Disaster means a flood (due to natural causes), tsunami, hurricane, tornado, earthquake, mudslide,
avalanche, landslide, volcanic eruption, sandstorm, sinkhole, wildfire or blizzard.
Necessary Personal Effects means items to replace belongings such as clothing and toiletry items, which are
included in the Insured’s Baggage and are required for the Insured’s Trip, and will also include expenses incurred
to clean the clothing items purchased. Necessary Personal Effects do not include jewelry, perfume or alcohol.
Normal Pregnancy or Childbirth means a pregnancy or childbirth that is free of complications or problems.
Owned or Rented Vehicle means a self-propelled private passenger motor vehicle which is of a type both designed
and required to be licensed for use on the highways of any state or country, which is rented or owned by the Insured.
Owned or Rented Vehicle does not include any motor vehicle which is used in mass or public transit.
Physician means a licensed practitioner of medical, surgical or dental services acting within the scope of their license. The
treating physician cannot be the Insured, a Traveling Companion, a Family Member, or a Business Partner.
Pre-Existing Medical Condition means the Company will not pay for any loss or expense incurred as the result of
an Injury, Sickness or other condition (excluding any condition from which death ensues) of an Insured, Traveling
Companion, Business Partner or Family Member which, within the 180 day period immediately preceding and
including the Insured’s coverage effective date medical advice or treatment was recommended by, or received from a
provider of health care services.
Primary means the Company will pay before any other insurance or indemnity.
Primary Residence means the Insured’s fixed and permanent home for legal and tax purposes.
Professional Athletic Event means a sporting contest in which the Insured participates under contract in exchange
for an agreed-upon salary. This does not include athletes participating in exchange for a scholarship or tuition.
Reasonable Additional Expenses means expenses for meals, essential telephone calls, local transportation (taxi
fares, mass transit, rental vehicle, etc.), parking costs, internet usage fees, and lodging which are necessarily incurred as
the result of a trip delay and which are not provided by the Common Carrier or any other party free of charge.
20 21
Reasonable and Customary Charges means expenses which:
(a) are charged for treatment, supplies, or medical services Medically Necessary to treat the Insured’s condition;
and
(b) do not exceed the usual level of charges for similar treatment, supplies or medical services in the locality where the
expenses are incurred; and
(c) do not include charges that would not have been made if no insurance existed.
In no event will the reasonable and customary charges exceed the actual amount charged.
Return Date means the date on which the Insured is scheduled to return to the point where the Trip started or to a
different specified Return Destination. This date is shown in the travel documents.
Return Destination means the Insured’s Primary Residence, or a different final Destination as shown in the
travel documents.
Riot means three or more people violently disturbing the peace causing immediate danger, damage, or injury to others
or to property.
Schedule means the Schedule of Benefits shown in the front of this Policy.
Sickness means an illness or disease diagnosed and/or treated by a Physician after the effective date of coverage
of the Policy.
Standard Time means the local time zone at the Insured’s location.
Strike means a stoppage of work, work slowdown, or sickout which:
(a) is announced, organized, and sanctioned by a labor union or other organized association of workers, in a trade or
profession, formed to protect and further their rights and interests; and
(b) interferes with the normal departure and arrival of a Common Carrier.
The Insured’s coverage must be effective prior to when a strike is foreseeable. A strike is foreseeable on the earliest of:
(a) the date labor union members vote to approve a strike; or
(b) the date a strike takes place; or
(c) when the strike dates are published by a news media source.
A strike is considered to be ongoing, and therefore foreseeable, until a documented resolution is reached on the issues
causing the labor dispute, or the stoppage of work ceases to interfere with the normal departure and arrival of a
Common Carrier for at least 60 consecutive days.
Terrorist Incident means an act of violence that is deemed terrorism by the U.S. Department of State, or that is
committed by any person acting on behalf of, or in connection with, any organization which is classified as a Foreign
Terrorist Organization by the U.S. Department of State. The following are not considered terrorist incidents: an act of war
(declared or undeclared), Civil Disorder, or Riot.
Transportation means any land, sea or air conveyance required to transport the Insured during an Emergency
Evacuation.
Travel Supplier means the company or Common Carrier that provides travel arrangements for the Insured’s Trip.
Traveling Companion means a person or persons with whom the Insured has coordinated travel arrangements and
intends to travel with during the Trip. A group or tour leader is not considered a traveling companion unless the Insured
is sharing room accommodations with the group or tour leader.
Trip means a period of travel away from home to a Destination outside the Insured’s City of residence taken during
the coverage term; The trip has a defined Departure Date and Return Date; and does not exceed 364 days.
Trip Cost means the Insured’s share of the cost of a Trip. This dollar amount is based on the following criteria, as
applicable:
If the Insured is not sharing the cost with, or not paying the cost on behalf of, other travelers, the Trip Cost will
include the full dollar amount paid by the Insured for the Trip.
If the Insured is sharing the cost with other travelers, the Trip Cost will include the portion of the full dollar amount
actually paid for the Trip by the Insured (even if this amount differs from the Travel Supplier invoice).
If the Insured’s Trip is paid for by someone else, the Trip Cost will include the dollar amount designated by the
Travel Supplier for the Insured’s portion of the Trip.
If the Insured is paying for the costs of the Trip for himself or herself, as well as other travelers, the Trip Cost will
include the dollar amount designated by the Travel Supplier for the Insured’s portion of the Trip. The cost for
other travelers will not be included in the Trip Cost for the Insured.
For a Trip that is not priced on a per-person basis (such as multiple occupancy hotel rooms and vacation rentals), or
for Trips where the Travel Supplier does not provide a per-person cost, the dollar amount paid for the Trip will
be assumed to be split equally between all travelers participating in the booking, and the Trip Cost will include the
Insured’s portion.
Unforeseen means not known, anticipated or reasonably expected, and occurring after the effective date of the benefit
under which the claim is being made.
Uninhabitable means: (1) the building structure itself is unstable and there is a risk of collapse in whole or in part; or
(2) there is exterior or structural damage allowing elemental intrusion, such as rain, wind, hail or flood; or (3) immediate
safety hazards have yet to be cleared, such as debris or downed electrical lines; or (4) the property is without electricity,
gas, sewer service or water; or (5) local government authorities have issued a mandatory evacuation.
Unused means the Insured’s financial Loss of any whole, partial or prorated prepaid nonrefundable components of
a Trip that are not depleted or exhausted.
SECTION V
PAYMENT OF CLAIMS
Claim Procedures: Notice of Claim: The Insured must contact Travel Guard or an authorized agent as soon as
reasonably possible, and be prepared to describe details regarding the Loss and the insured Trip. AIG Claims, Inc. will
provide the claim form to the Insured for his or her review and signature.
The Insured may initiate the claim online at www.aig.com/travelclaims. Utilizing this method will allow the Insured to
view the status of the claim in real time.
Claims may also be initiated by telephone.
The completed claim forms can be sent back to AIG Claims, Inc. via website, mail, fax, or email.
22 23
Contact information:
• Online: www.aig.com/travelclaims
Mail: PO Box 47, Stevens Point, WI 54481
Telephone: 1.800.826.1300
• E-mail: [email protected]
Fax: 1.715.345.1141
AIG Claims, Inc. will accept electronic copies of claim submissions, except as expressly stated elsewhere. However, AIG
Claims, Inc. may, at its discretion, require original documentation to be sent.
Notice of claim: The Insured must provide notification of the claim to AIG Claims, Inc. or an authorized agent no
later than 1 year after the date of the Loss, or as soon as is reasonably possible. Failure by the Insured to make such
notification may result in no benefits being paid.
Claim Procedures: Proof of Loss: The claim forms must be sent back to AIG Claims, Inc. no more than 90 days after
a covered Loss occurs or ends, or as soon after that as is reasonably possible. Failure to furnish such proof within such
time will not invalidate nor reduce any claim if it shall be shown not to have been reasonably possible to furnish such proof
during that time. All claims under this Policy must be submitted to AIG Claims, Inc. no later than one year after the date of
Loss or as soon as reasonably possible. All claims require the Insured to provide AIG Claims, Inc. with the following:
(a) the benefit-specific documentation shown below; and
(b) a trip invoice, itinerary or confirmation showing details of the Trip (dates of travel, destination, etc.); and
(c) any other information reasonably required to prove the Loss.
AIG Claims, Inc. will notify the Insured of the acceptance or denial of a claim within 60 days after receipt of an acceptable
Proof of Loss.
Trip Cancellation Trip Interruption Proof of Loss: The Insured must provide AIG Claims, Inc. with the following:
(a) documentation to support the reason for the cancellation or interruption of the Trip. Claims involving Loss due
to Sickness or Injury will require signed patient (or next of kin) authorization to release medical information,
a completed Medical Certificate form (provided by AIG Claims, Inc.), and may require medical records. Claims
involving Loss due to death may require all of the above, and will require a legible copy of the death certificate; and
(b) copies of any accident, police, or incident reports that were filed, if the claim was due to an accident; and
(c) documentation showing the value of the claimed trip components, and confirmation/reservation numbers; and
(d) proof of payment for claimed expenses (paid trip invoice, credit card or bank statement, etc.); and
(e) documentation showing any received or expected settlements, refunds or credits for this Loss from any other party.
The Insured must provide AIG Claims, Inc. with all Unused air, rail, cruise, or other tickets if he/she is claiming the
value of those Unused tickets.
Trip Delay Proof of Loss: The Insured must provide AIG Claims, Inc. with the following:
(a) receipts for the expenses being claimed. If receipts are unavailable, other sufficient documentation such as a credit
card statement; and
(b) a list of the expenses incurred; and
(c) documentation showing any received or expected settlements, refunds or credits for this Loss from any other party;
and
(d) documentation from the Common Carrier or other applicable party which verifies the cause and duration of the
delay.
Baggage Coverage Proof of Loss: The Insured must provide AIG Claims, Inc. with the following:
(a) an accident, police, incident or irregularity report providing details of the incident; and
(b) receipts for all items being claimed; and
(c) a copy of a repair invoice or estimate, if the claim is for damaged Baggage; and
(d) documentation showing any received or expected settlements, refunds or credits for this Loss from any other party.
Baggage Delay Proof of Loss: The Insured must provide AIG Claims, Inc. with the following:
(a) an irregularity or incident report filed with the Common Carrier confirming the delay; and
(b) receipts for the expenses being claimed. If receipts are unavailable, other sufficient documentation such as a credit
card statement; and
(c) documentation showing any received or expected settlements, refunds or credits for this Loss from any other party.
Travel Medical Expense, Emergency Evacuation and Repatriation of Remains and Non-Flight
Accidental Death & Dismemberment Proof of Loss: The Insured must provide AIG Claims, Inc. with the
following:
(a) signed patient (or next of kin) authorization to release medical information; and
(b) medical, treatment, emergency room, admission, and/or discharge records detailing the condition that was treated;
and
(c) copies of all bills, invoices, receipts, and applicable credit card or bank statements pertaining to the claimed
expenses; and
(d) a copy of the Explanation of Benefits from any other health insurance in which the Insured is enrolled, or a notarized
statement confirming that the Insured does not have any other medical insurance, if applicable; and
(e) for claims due to Injury, a police, accident, incident or emergency room report which provides details of the event.
Payment of Claims: When Paid: Payable claims will be paid within five business days of agreement on the amount.
Payment of Claims: To Whom Paid: Benefits are payable to the Insured who purchased this Policy. Any benefits
payable due to that Insured’s death will be payable in accordance with the beneficiary designation and the provisions
respecting such payment which may be prescribed herein and effective at the time of payment. If no such designation or
provision is then effective, such indemnity shall be payable to the estate of the insured. Any other accrued indemnities
unpaid at the insured’s death may, at the option of the insurer, be paid either to such beneficiary or to such estate. All other
indemnities will be payable to the insured.
If any indemnity of this policy shall be payable to the estate of the insured, or to an insured or beneficiary who is a minor
or otherwise not competent to give a valid release, the insurer may pay such indemnity, up to an amount not exceeding
$1,000, to any relative by blood or connection by marriage of the insured or beneficiary who is deemed by the insurer to
be equitably entitled thereto. Any payment made by the insurer in good faith pursuant to this provision shall fully discharge
the insurer to the extent of such payment.
Disagreement Over Size of Loss. If there is a disagreement about the amount of the Loss, either the Insured or
the Company can make a written demand for an appraisal and notify the other of the appraiser selected within ten
days of the demand. After the demand, the Insured and the Company each select their own competent appraiser.
After examining the facts, each of the two appraisers will give an opinion on the amount of the Loss. If they do not
agree, they will select an arbitrator. Any figure agreed to by 2 of the 3 (the appraisers and the arbitrator) will be binding.
The appraiser selected by the Insured is paid by the Insured. The Company will pay the appraiser it chooses. The
Insured will share with the Company the cost for the arbitrator and the appraisal process.
Benefit to Bailee. This insurance will in no way inure directly or indirectly to the benefit of any carrier or other bailee.
24 25
The following provision applies to all benefits:
Recovery - In the event of a payment under this Policy, the Company is entitled to all rights of recovery that the
Insured, or the person to whom payment was made, has against another. The Insured must sign and deliver to the
Company any legal papers relating to that recovery, do whatever is necessary to help the Company exercise those
rights, and do nothing after the Loss to harm the Company’s rights. The Company will not act to recover against
another person who is insured for the same Loss under a policy issued by the Company. When an Insured has been
paid benefits under this Policy but also recovers from another policy, the amount recovered from the other policy shall be
held in trust for the Company by the Insured and reimbursed to the Company the extent of the Company’s payment.
SECTION VI
GENERAL PROVISIONS
Entire Contract: Changes: This Policy, Schedule or Declarations Page, application form and any attachments are
the entire contract of insurance. No agent may change it in any way. Only an officer of the Company may approve a
change. Any such change must be shown in this Policy or its attachments.
Acts of Agents. No agent or any person or entity has authority to accept service of the required proof of Loss or
demand arbitration on the Company’s behalf nor to alter, modify, or waive any of the provisions of this Policy.
Physical Examination and Autopsy. The Company at its own expense has the right and opportunity to examine
the person of any Insured whose Loss is the basis of claim under this Policy when and as often as it may reasonably
require during the pendency of the claim and to perform an autopsy in case of death where it is not forbidden by law.
Beneficiary Designation and Change. The Insured’s beneficiaries are the persons designated by the Insured
and on file with Travel Guard or the beneficiaries as shown in the Payment of Claim: To Whom Paid provision.
An Insured over the age of majority and legally competent may change his or her beneficiary designation at any time,
without the consent of the designated beneficiaries, unless an irrevocable designation has been made, by providing
Travel Guard with a written request for change. When the request is received, whether the Insured is then living or not,
the change of beneficiary will relate back to and take effect as of the date of execution of the written request, but without
prejudice to the Company on account of any payment made by it prior to receipt of the request.
Assignment. An Insured may not assign any of his or her rights, privileges or benefits under this Policy without the
prior consent of the Company.
Misstatement of Age. If premiums for the Insured are based on age and the Insured has misstated his or her age,
there will be a fair adjustment of premiums based on his or her true age. The Company may require satisfactory proof
of age before paying any claim.
Legal Actions. No action at law or in equity may be brought to recover on this Policy prior to the expiration of 60 days
after written proof of Loss has been furnished in accordance with the requirements of this Policy. No such action may be
brought after the expiration of 5 years after the time written proof of Loss is required to be furnished.
Arbitration. Notwithstanding anything in this coverage to the contrary, any claim arising out of or relating to this
contract, or its breach, may be settled by arbitration, if mutually acceptable. Arbitration will be administered by the
American Arbitration Association in accordance with its Commercial rules except to the extent provided otherwise in this
clause. Judgment upon the award rendered in such arbitration may be entered in any court having jurisdiction thereof. All
fees and expenses of the arbitration shall be borne by the parties equally. However, each party will bear the expense
of its own counsel, experts, witnesses, and preparation and presentation of proofs. The arbitrators are precluded from
awarding punitive, treble or exemplary damages, however so denominated. If more than one Insured is involved in
the same dispute arising out of the same Policy and relating to the same Loss or claim, all such Insureds will constitute
and act as one party for the purposes of the arbitration. Nothing in this clause will be construed to impair the rights of the
Insureds to assert several, rather than joint, claims or defenses.
Concealment or Fraud. The Company does not provide coverage if the Insured has intentionally concealed or
misrepresented any material fact or circumstance relating to this Policy or claim.
Payment of Premium. Coverage is not effective unless all premium due has been paid to Travel Guard prior to a date
of Loss or insured occurrence.
Transfer of Coverage. Coverage under this Policy cannot be transferred by the Insured to anyone else.
Controlling Law: Any part of this Policy that conflicts with the state law where this Policy is issued is changed to meet
the minimum requirements of that law.
T30361NUFIC-RTP-2-MN
26 27
TRIP CANCELLATION - AWARD PROGRAM RIDER
This Rider is attached to and made part of your insurance plan. It is subject to all of its definitions, exclusions, limitations
and provisions.
The following is added to the Trip Cancellation Benefits:
When possible, reimbursement to the Insured will be made in the same form of payment used to purchase the travel
arrangements; for example, restoring loyalty points or rewards miles. The amount reimbursed will not exceed the Trip
Cost.
The following exclusion is removed from the TRIP CANCELLATION Exclusions:
costs for the Trip paid using loyalty rewards points, frequent travel miles, or other non-monetary redeemable points or
rewards through similar programs.
T30363NUFIC-TCAW 2018
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA
Executive Offices: 175 Water Street, 15th Floor, New York, NY 10038
(212) 458-5000
(a capital stock company, herein referred to as the Company)
The President and Secretary of the National Union Fire Insurance
Company of Pittsburgh, Pa. witness this Rider.
President Secretary
TRIP INTERRUPTION AWARDS PROGRAM RIDER
This Rider is attached to and made part of your insurance plan. It is subject to all of the definitions, exclusions, limitations
and provisions of the plan.
The following exclusion is removed from the TRIP INTERRUPTION Exclusions:
Costs for the Trip paid using loyalty rewards points, frequent travel miles, or other non-monetary redeemable points or
rewards through similar programs.
T30363NUFIC-TIAW 2018
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA
Executive Offices: 175 Water Street, 15th Floor, New York, NY 10038
(212) 458-5000
(a capital stock company, herein referred to as the Company)
The President and Secretary of the National Union Fire Insurance
Company of Pittsburgh, Pa. witness this Rider.
President Secretary
28 29
TRIP CANCELLATION FINANCIAL DEFAULT RIDER
This Rider is attached to and made part of your insurance plan. It is subject to all of its definitions, exclusions, limitations
and provisions.
The following Unforeseen event is added to the TRIP CANCELLATION benefit:
Financial Default of a Travel Supplier; provided the Financial Default occurs more than 14 days following
the Insured’s effective date for the Trip Cancellation benefit. There is no coverage for the Financial Default of any
person, organization, agency, or firm from whom the Insured purchased travel arrangements supplied by others.
Financial Default means the cessation or partial suspension of operations due to insolvency, with or without the filing of
a bankruptcy petition, by a tour operator, cruise line, airline, resort, rental company, or other Travel Supplier.
Travel Supplier means the company or Common Carrier that provides travel arrangements for the Insured’s Trip.
T30363NUFIC-TCFD-1 2018
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA
Executive Offices: 175 Water Street, 15th Floor, New York, NY 10038
(212) 458-5000
(a capital stock company, herein referred to as the Company)
The President and Secretary of the National Union Fire Insurance
Company of Pittsburgh, Pa. witness this Rider.
President Secretary
TRIP INTERRUPTION FINANCIAL DEFAULT RIDER
This Rider is attached to and made part of your insurance plan. It is subject to all of its definitions, exclusions, limitations
and provisions.
The following Unforeseen event is added to the TRIP INTERRUPTION benefit:
Financial Default of a Travel Supplier; provided the Financial Default occurs more than 14 days following the
Insured’s effective date for the Trip Interruption benefit. There is no coverage for the Financial Default of any person,
organization, agency, or firm from whom the Insured purchased travel arrangements supplied by others.
Financial Default means the cessation or partial suspension of operations due to insolvency, with or without the filing of
a bankruptcy petition, by a tour operator, cruise line, airline, resort, rental company, or other Travel Supplier.
Travel Supplier means the company or Common Carrier that provides travel arrangements for the Insured’s Trip.
T30363NUFIC-TIFD-1 2018
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA
Executive Offices: 175 Water Street, 15th Floor, New York, NY 10038
(212) 458-5000
(a capital stock company, herein referred to as the Company)
The President and Secretary of the National Union Fire Insurance
Company of Pittsburgh, Pa. witness this Rider.
President Secretary
30 31
EXTREME ACTIVITIES EXCLUSION WAIVER RIDER
This Rider is attached to and made part of your insurance plan. It is subject to all of its definitions, exclusions, limitations
and provisions.
The following exclusion is amended to remove the terms Adventure Activities and Extreme Activities in each
benefit which it appears:
The Insured’s participation in Adventure Activities, Extreme Activities, or Dangerous Activities, except as
a spectator.
T30363NUFIC-EAW 2018
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA
Executive Offices: 175 Water Street, 15th Floor, New York, NY 10038
(212) 458-5000
(a capital stock company, herein referred to as the Company)
The President and Secretary of the National Union Fire Insurance
Company of Pittsburgh, Pa. witness this Rider.
President Secretary
PRIMARY COVERAGE RIDER
This Rider is attached to and made part of your insurance plan. It is subject to all of the definitions, exclusins, limitations
and provisions of the plan.
The Excess Insurance Limitation provision is deleted in its entirety. All benefits will be paid on a Primary basis.
T30363NUFIC-P 2018
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA
Executive Offices: 175 Water Street, 15th Floor, New York, NY 10038
(212) 458-5000
(a capital stock company, herein referred to as the Company)
The President and Secretary of the National Union Fire Insurance
Company of Pittsburgh, Pa. witness this Rider.
President Secretary
32 33
TRAVEL MEDICAL EXPENSE EXTENDED CARE RIDER
This Rider is attached to and made part of your insurance plan. It is subject to all of its definitions, exclusions, limitations
and provisions.
The following is added to the TRAVEL MEDICAL EXPENSE benefit:
The Company will pay a benefit to reimburse the Insured for these expenses for all treatment related to the initial Injury
or Sickness for 365 days from the date of the first treatment during the Trip, or until the Return Date, whichever is later.
The following language is deleted.
The Company will not pay for any expenses incurred after the Coverage Termination Date as shown in the Effective and
Termination Dates section of this Policy, regardless of the reason.
T30363NUFIC-XC 2018
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA
Executive Offices: 175 Water Street, 15th Floor, New York, NY 10038
(212) 458-5000
(a capital stock company, herein referred to as the Company)
The President and Secretary of the National Union Fire Insurance
Company of Pittsburgh, Pa. witness this Rider.
President Secretary
PRE-EXISTING MEDICAL CONDITION EXCLUSION WAIVER RIDER
This Rider is attached to and made part of your insurance plan. It is subject to all of its definitions, exclusions, limitations
and provisions.
PRE-EXISTING MEDICAL CONDITION EXCLUSION WAIVER
The Company will waive the Pre-Existing Medical Condition exclusion if all of the following conditions are met:
(1) the Insured is medically able to travel when the plan is purchased; and
(2) the amount of coverage purchased equals all Trip Costs up to the maximum shown in the Schedule including any
subsequent arrangements made for the same Trip. The Insured must update the coverage to include the additional
cost of the subsequent arrangements within 21 days of payment to the Travel Supplier.
If the Insured does not insure all Trip Costs, this waiver will be terminated and the Pre -Existing Medical Conditions
exclusion will apply.
If the Insured’s Trip Costs are greater than the maximum amount shown in the Schedule, the waiver will still apply as
long as the maximum amount of coverage is purchased.
T30363NUFIC-PXW-2 2018
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA
Executive Offices: 175 Water Street, 15th Floor, New York, NY 10038
(212) 458-5000
(a capital stock company, herein referred to as the Company)
The President and Secretary of the National Union Fire Insurance
Company of Pittsburgh, Pa. witness this Rider.
President Secretary
34 35
TRAVEL MEDICAL EXPENSE PHYSICAL THERAPY RIDER
This Rider is attached to and made part of your insurance plan. It is subject to all of its definitions, exclusions, limitations
and provisions.
The following is added to the TRAVEL MEDICAL EXPENSE Covered Expenses:
physical therapy or occupational therapy up to 10 visits. Visits must occur within 90 days of the date of the Injury or
Sickness or prior to the Return Date, whichever is later. A per visit Maximum Limit applies, as shown in the Schedule
or Declarations Page.
The following is removed from the TRAVEL MEDICAL EXPENSE Exclusions:
physical therapy or occupational therapy
T30363NUFIC-PT 2018
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA
Executive Offices: 175 Water Street, 15th Floor, New York, NY 10038
(212) 458-5000
(a capital stock company, herein referred to as the Company)
The President and Secretary of the National Union Fire Insurance
Company of Pittsburgh, Pa. witness this Rider.
President Secretary
HOSPITAL OF CHOICE RIDER
This Rider is attached to and made part of your insurance plan. It is subject to all of its definitions, exclusions, limitations
and provisions.
The following is added to the Emergency Evacuation benefit:
Once the initial Transportation has occurred and the Insured has been stabilized and is medically able to travel,
the Insured may request to be transported to another location or Hospital of the Insured’s choice for further care,
recovery or treatment.
Hospital means a facility that:
(a) is licensed to operate according to law for the care and treatment of sick or Injured people; and
(b) has organized facilities for diagnosis and surgery on its premises or in facilities available to it on a prearranged basis;
and
(c) has 24 hour nursing service by registered nurses (R.N.’s); and
(d) is supervised by one or more Physicians available at all times.
A hospital does not include:
(a) a nursing, convalescent or geriatric unit of a hospital when a patient is confined mainly to receive nursing care; or
(b) a facility that is, other than incidentally, a rest home, nursing home, convalescent home, home health care, or home
for the aged; nor does it include any ward, room, wing, or other section of the hospital that is used for such purposes.
Physician means a licensed practitioner of medical, surgical, or dental services acting within the scope of their license.
The treating physician cannot be the Insured, a Traveling Companion, a Family Member, or a Business
Partner.
Transportation means any land, sea or air conveyance required to transport the Insured during an Emergency
Evacuation.
T30363NUFIC-HOC 2018
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA
Executive Offices: 175 Water Street, 15th Floor, New York, NY 10038
(212) 458-5000
(a capital stock company, herein referred to as the Company)
The President and Secretary of the National Union Fire Insurance
Company of Pittsburgh, Pa. witness this Rider.
President Secretary
36 37
RENTAL VEHICLE DAMAGE COVERAGE RIDER
Under Minnesota law, a personal automobile insurance policy must:
(1) cover the rental of this motor vehicle against damage to the vehicle and against loss of use of the
vehicle; and
(2) extend the policys basic economic loss benefits, residual liability insurance, and uninsured and
underinsured motorist coverages to the operation or use of a rented motor vehicle. Therefore,
purchase of any collision damage waiver or similar insurance effected in this policy is not
necessary.
In addition, purchase of any additional liability insurance is not necessary if your policy was issued
in Minnesota unless you wish to have coverage for liability that exceeds the amount specified in
your personal automobile insurance policy. No collision damage waiver or other insurance offered
as part of or in conjunction with a rental of a motor vehicle may be sold unless the person renting
the vehicle provides a written acknowledgment that the above consumer protection notice has been
read and understood.
This Rider is attached to and made part of your insurance plan. It is subject to all of its definitions, exclusions, limitations
and provisions.
The Company will pay a benefit to reimburse the Insured up to the Maximum Limit shown in the Schedule or
Declarations Page and subject to the Deductible if an Insured’s rented vehicle is damaged while on a Trip due
to collision, vandalism, windstorm, fire, hail or flood while in his/her possession. Payment will be made for the lesser of:
(a) the cost of repairs and rental charges imposed by the rental company while the vehicle is being repaired (i.e. “loss of
use” charges); or
(b) the Actual Cash Value of the vehicle.
Coverage is provided to the Insured and Traveling Companion, if both are licensed drivers and are listed on the
rental agreement.
This coverage is Primary to other forms of insurance or indemnity. The Company will pay first, but reserves the right to
recover from the insurance carrier(s) of any other party involved in the Loss, other than the Insured. The Company will
not take steps to recover from any policy held by the Insured.
Rental Vehicle Damage Coverage Exclusions:
In addition to the General Exclusions, the following exclusions apply to the Rental Vehicle Damage Coverage benefit.
Unless otherwise specified below, these exclusions apply to the Insured, Traveling Companion, and Family
Member. This benefit will not cover any loss for, caused by, or resulting from:
(a) the Insured or Traveling Companion violating the rental agreement; or
(b) rentals of heavy duty trucks, campers, trailers, off road vehicles primarily used for off-road purposes motor bikes,
motorcycles, recreational vehicles, or Exotic Vehicles; or
(c) failure to report the loss to the proper local authorities and/or the rental car company; or
(d) damage to any other vehicle, structure, or person as a result of a covered Loss (i.e. liability coverage); or
(e) the decreased value of the vehicle as a result of the accident and the subsequent repairs; or
(f) participation in contests of speed, motor sport or motor racing including training or practice for the same; or
(g) gross negligence, or willful and wanton conduct by an Insured; or
(h) any loss that occurs on a Trip with a Destination less than 100 miles from the Insured’s Primary Residence,
or on a Trip that is not overnight in length.
The Insured must: (a) take all reasonable, necessary steps to protect the vehicle and prevent further damage to it; and
(b) report the Loss to the appropriate local authorities and the rental company as soon as possible; and (c) obtain all
information on any other party involved in a traffic accident, such as name, address, insurance information, and drivers
license number.
Actual Cash Value means purchase price less depreciation.
Exotic Vehicle means a vehicle over 20 years old, or any vehicle with an original manufacturers suggested retail price
greater than $75,000.
Primary means the Company will pay before any other insurance or indemnity.
Rental Vehicle Damage Coverage Proof of Loss: The Insured must provide AIG Claims, Inc. with the following:
(a) a copy of the rental contract; and
(b) a police, accident or incident report which provides details of the event; and
(c) a copy of the repair estimate or invoice; and
(d) pictures of the vehicle damage, including accident scene photos, if available; and
(e) proof of any payments made to the rental agency for the damage.
T30363NUFIC-RVDC-3 2018
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA
Executive Offices: 175 Water Street, 15th Floor, New York, NY 10038
(212) 458-5000
(a capital stock company, herein referred to as the Company)
The President and Secretary of the National Union Fire Insurance
Company of Pittsburgh, Pa. witness this Rider.
President Secretary
38 39
FLIGHT GUARD® RIDER
This Rider is attached to and made part of your insurance plan. It is subject to all of its definitions, exclusions, limitations
and provisions.
The Company will pay the Insured for this benefit for one of the Losses shown in the Table of Losses below if the
Insured is Injured during the Trip while riding as a passenger in, or boarding, or alighting from, or being struck or
run down by a certified passenger aircraft provided by a Common Carrier and operated by a properly certified pilot.
The Loss must occur within 365 days of the date of the accident that caused the Injury. The Company will pay the
percentage shown below of the maximum limit shown in the Schedule or Declarations Page.
If more than one Loss is sustained by an Insured as a result of the same accident, only one amount, the largest applicable
to the Losses incurred, will be paid. The Company will not pay more than 100% of the maximum limit for all Losses due
to the same accident.
Table of Losses
Loss of % of maximum limit
Life ..........................................................................................................................................................................................100%
Both Hands or Both Feet ......................................................................................................................................................100%
Sight of Both Eyes .................................................................................................................................................................100%
One Hand and One Foot .....................................................................................................................................................100%
Either Hand or Foot, and Sight of One Eye ........................................................................................................................100%
Either Hand or Foot .................................................................................................................................................................50%
Sight of One Eye ..................................................................................................................................................................... 50%
“Loss” with regard to:
(a) hand or foot means actual severance through or above the wrist or ankle joints;
(b) sight means entire and irrecoverable loss of sight in that eye.
EXPOSURE
The Company will pay a benefit for covered Losses as specified above which result from an Insured being unavoidably
exposed to the elements due to an accidental Injury during the Trip. The Loss must occur within 365 days after the event
which caused the exposure.
DISAPPEARANCE
The Company will pay for loss of life as shown above if the Insured’s body cannot be located within one year after a
disappearance due to an accident during the Trip.
Flight Guard Exclusions:
In addition to the General Exclusions, the following exclusions apply to the Flight Guard Benefit. No benefits will be paid
for any loss for, caused by, or resulting from:
(a) death caused by or resulting directly or indirectly from Sickness or disease of any kind; or
(b) stroke or cerebrovascular accident or event; cardiovascular accident or event; myocardial infarction or heart attack;
coronary thrombosis; aneurysm; or
(c) the Insured or Traveling Companion traveling for the purpose of securing medical treatment; or
(d) the Insured’s participation in Adventure Activities, Extreme Activities, or Dangerous Activities, except
as a spectator; or
(e) elective abortion; or
(f) Mental or Psychological Disorder of the Insured; or
(g) any loss that occurs on a Trip with a Destination less than 100 miles from the Insured’s Primary Residence or
to another residence of the Insured or Traveling Companion, or on a Trip that is not at least overnight in length.
DEFINITIONS
Terms within this Rider which are Capitalized, Bold and Italicized are defined below.
Adventure Activities means bungee jumping, hot air ballooning, parachuting, skydiving, Mountain Climbing,
motor sport or motor racing, multi-sport endurance competitions, Professional Athletic Event, scuba diving, and any
activities materially similar to the above.
Complications of Pregnancy means conditions whose diagnoses are distinct from pregnancy but are adversely
affected by pregnancy or are caused by pregnancy. These conditions include hyperemesis gravidarum, preeclampsia,
eclampsia, gestational diabetes, gestational hypertension, acute nephritis, nephrosis, cardiac decompensation, missed
abortion, and similar medical and surgical conditions of comparable severity. Complications of Pregnancy also include
non-elective cesarean section, ectopic pregnancy, and spontaneous miscarriage.
Complications of pregnancy do not include Physician-prescribed rest during the period of pregnancy (except due to
the conditions noted above), false labor, occasional spotting, morning sickness, elective abortion, and similar conditions
associated with the management of a difficult pregnancy, not constituting a categorically distinct complication of
pregnancy.
Dangerous Activities means air travel on a privately owned aircraft (whether as a pilot or a passenger), bull riding,
running of the bulls, free diving, Mountain Climbing (over 6,000 meters), rock climbing without equipment, scuba
diving (beyond 50 meters), or any activity materially similar to the above.
Extreme Activities means BASE jumping, cliff diving, fly-by-wire, hang gliding, heli-skiing, heli-snowboarding,
wingsuit flying, Mountain Climbing (over 3,000 meters), parkour, scuba diving (beyond 40 meters), and any activity
materially similar to the above.
Injury/Injured means a bodily injury caused by an accident occurring while the Insured’s coverage under this
Policy is in force and resulting directly and independently of all other causes of Loss covered by this Policy. The injury
must be verified by a Physician.
Mental or Psychological Disorder means a mental health condition including, but not limited to: anxiety, depression,
neurosis, phobia, psychosis; or any related physical manifestation.
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA
Executive Offices: 175 Water Street, 15th Floor, New York, NY 10038
(212) 458-5000
(a capital stock company, herein referred to as the Company)
40 41
Mountain Climbing means the ascent or descent of a mountain requiring the use of specialized equipment, including,
but not limited to, ropes, belay devices, pick-axes, anchors, bolts, crampons, carabiners, and lead or top-rope anchoring
equipment.
Normal Pregnancy or Childbirth means a pregnancy or childbirth that is free of complications or problems.
Physician means a licensed practitioner of medical, surgical, or dental services acting within the scope of their license.
The treating physician cannot be the Insured, a Traveling Companion, a Family Member, or a Business
Partner.
Professional Athletic Event means a sporting contest in which the Insured participates under contract in exchange
for an agreed-upon salary. This does not include athletes participating in exchange for a scholarship or tuition.
Sickness means an illness or disease diagnosed and/or treated by a Physician after the effective date of coverage
of the Policy.
Flight Guard Proof of Loss: The Insured must provide AIG Claims, Inc. with the following:
(a) signed patient (or next of kin) authorization to release medical information; and
(b) medical, treatment, emergency room, admission, and/or discharge records detailing the condition that was treated;
and
(c) for claims due to Injury, a police, accident, incident or emergency room report which provides details of the event.
T30363NUFIC-FG-MN 2018
The President and Secretary of the National Union Fire Insurance
Company of Pittsburgh, Pa. witness this Rider.
President Secretary
CANCEL FOR ANY REASON RIDER
This Rider is attached to and made part of your insurance plan. It is subject to all of its definitions, exclusions, limitations
and provisions.
Terms that are bold, italicized and capitalized refer to the defined terms in the insurance Policy.
Cancel for Any Reason becomes effective at 12:01 A.M. Standard Time on the date following payment to the
Company of any required cost. It will end when the Trip is cancelled, or two (2) days prior to the Departure Date,
whichever is earlier.
The Company will pay a benefit to reimburse the Insured up to the Maximum Limit shown in the Schedule or
Declarations Page for the expenses shown below, if the Insured cancels his/her Trip for any reason not otherwise
covered under the Policy, provided the Trip is cancelled no less than 2 days prior to the Departure Date.
Cancel for Any Reason covered expenses include:
(a) 50% or 75% of the Cancellation Penalties for Unused travel arrangements; and
(b) 50% or 75% of the Travel Supplier change fees; and
(c) 50% or 75% of the cost of re-depositing frequent traveler awards utilized for the Trip.
The amount reimbursed will not exceed 50% or 75% of the Trip Cost. Cancel for Any Reason will not provide
coverage for the increased cost of a reservation if the Insured changes the Trip dates.
If the Insured provides an inaccurate amount for Trip Cost during the purchase process, any amount paid under
the Cancel for Any Reason benefit will be reduced by a percentage proportional to the amount of plan cost that was
underpaid.
T30363NUFIC-CFAR 2018
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA
Executive Offices: 175 Water Street, 15th Floor, New York, NY 10038
(212) 458-5000
(a capital stock company, herein referred to as the Company)
The President and Secretary of the National Union Fire Insurance
Company of Pittsburgh, Pa. witness this Rider.
President Secretary
42 43
ASSISTANCE SERVICES*
All assistance services provided by AIG Travel, Inc. (“AIG Travel”) are non-insurance services. AIG Travel will
help arrange services, but any cost associated with securing the services are at the insured’s sole expense.
Travel Medical Assistance
Emergency medical transportation assistance
Assistance with repatriation of mortal remains
Return travel arrangements
Emergency prescription replacement assistance
Coordination of doctor or specialist
Medical evacuation quote
In-patient and out-patient medical case management
Medical payment arrangements
Coordinate the renting and/or replacement of medical equipment
Physician/hospital/dental/vision referrals
Qualified liaison for relaying medical information to family members
Arrangements for visitor to the bedside of hospitalized Insured
Eyeglasses and corrective lens replacement assistance
Medical cost containment/expense recovery
Medical bill audits
Coordinate shipment of medical records
Worldwide Travel Assistance
Lost baggage search; stolen luggage replacement assistance
Lost passport/travel documents assistance
ATM locator
Emergency cash transfer assistance
Travel information including visa/passport requirements
Emergency telephone interpretation assistance
Urgent message relay to family, friends or business associates
Up-to-the-minute travel delay reports
Assist with obtaining long-distance calling cards for worldwide telephoning
Inoculation information
Embassy or consulate information
Currency conversion or purchase assistance
Up-to-the-minute information on local medical advisories, epidemics, required immunizations and available
preventive measures
Up-to-the-minute travel supplier strike information
Legal referrals/bail bond assistance
Worldwide public holiday information
Flight rebooking assistance
Hotel rebooking assistance
Rental vehicle booking assistance
Coordinate emergency return travel arrangements
Roadside assistance
Rental vehicle return assistance
Guaranteed hotel check-in
Missed connections coordination
Concierge Services
Assist with restaurant reservations
Ground transportation arrangements
Event ticketing arrangements
Tee times and course referrals
Floral services
Personal Security Assistance
Arrange emergency and security evacuations
Coordinate consultants to extract client to safety
24/7 access to security and safety advisories, global risk analysis and consultation specialists
Immediate security intelligence on events occurring throughout the world
Collaborate with law enforcement
* Non-insurance services are provided by Travel Guard.
T30361NUFIC-NI
01/27/2021 939901 MN 11/20
Travel Guard
®
 KEEP THESE NUMBERS WITH YOU WHEN YOU TRAVEL 
USA..........1.800.826.1300
International..........1.715.345.0505
24-Hour Emergency Travel Assistance..........1.800.826.8597
Be sure to use the appropriate country
and city codes when calling.