1
COMMUNICATIONS
Quick Reference Chart
For Email and Letter
Letter Type
Content
Notes
Cover Letter: Job Application
The purpose of a cover letter is to
help generate an interview. It is
typically written to respond to a
published opening or to prospect for
jobs with companies you target for
employment.
The cover letter accompanies your
resume.
Get the reader’s interest
with your introduction. Tell
how you are unique for this
position and what value you
bring.
Match your qualifications
with the position
requirements.
Include relevant, specific
quantified achievements
Use action verbs and
keywords.
Respond to both the stated
and implied requirements in
the posting.
Use a cover letter if you
have updated your resume.
Send a new version,
reiterate your skills and ask
recipient to replace your
former resume.
Cover Letter: Search Firm/
Recruiter
Letters to search firms,
consultancies or employment
agencies that serve the type of job
you are seeking.
Why you are writing.
Titles of jobs you are
seeking
Your geographic
preferences.
Companies /industries you
are interested in.
Your salary history and
requirements. Industries of
interest.
Relevant highlights of your
enclosed/attached resume.
Availability for
interviews/start working
You may not receive an
acknowledgement of your
letter. You may want to
follow-up after several
days.
2
Letter Type
Content
Notes
Cover Letter
Network Referral Letters
Purpose: Build your network and
gain information.
Introduce yourself as
referred by the name of the
person who referred you to
the recipient.
State your purpose: to
introduce yourself and gain
information (not ask for a
job).
Use this letter to develop
networking contacts,
request information and/or
a meeting.
Helpful when recipient has
been unavailable by phone.
Reference Letters:
To the Reference
Four “Golden rules” of references
Ask them
Prepare them
Alert them
Thank them
To Inform a reference of your need:
Thank the person for
agreeing to be a reference.
Summarize what you are
seeking and your relevant
skills and achievements.
Mention what you would
like the reference to
emphasize.
What might be perceived as
a weakness, and how would
you like the reference to
address that?
Include your resume and
business card.
Always send a copy of the
job description to your
reference.
Reference Letters:
Requesting a reference letter:
Summarize what you are
seeking and your relevant
skills and achievements.
Specify to whom you want
the letter addressed.
Request a hard copy on
letterhead.
Include your resume and
business card.
3
Letter Type
Content
Notes
Thank You Letters
After an Interview
Send a personal, individualized
note to thank each decision
maker with whom you
interviewed.
Use the person’s name,
title and correct address.
Include the position title
and the date of your
meeting.
Show your interest and
enthusiasm.
Provide any additional
information
Clarify an open or
misunderstood issue.
Let them know you want
the job!
Mention names of
others.
Recipients will include
thank you notes in your
file.
Write a follow-up date
on your calendar.
Let your networking
contact who
recommended this job
know of your progress.
Thank You Letters
When you are not selected for a
position
Include the position title.
Express your appreciation
for being considered for
the job and being a final
candidate.
Show your good attitude.
Show your enthusiasm
about employment with
the company.
Ask for suggestions or
feedback.
Sending this letter shows
your professionalism,
dignity and continued
interest in a particular
job/company. It also
keeps your name in front
of the decision-makers.
Thank You Letters
To appropriate people at your
new company
Thank people for their
assistance.
Express your enthusiasm
to be part of new team.
Express appreciation for
encouragement.
This letter is not often
written but can get you
started on the right foot.
4
Letter Type
Content
Notes
Thank You Letters
After an Interview
Send a personal, individualized
note to thank each decision
maker with whom you
interviewed.
Use the person’s name,
title and correct address.
Include the position title
and the date of your
meeting.
Show your interest and
enthusiasm.
Provide any additional
information
Clarify an open or
misunderstood issue.
Let them know you want
the job!
Mention names of
others.
Recipients will include
thank you notes in your
file.
Write a follow-up date
on your calendar.
Let your networking
contact who
recommended this job
know of your progress.
Thank You Letters
When you are not selected for a
position
Include the position title.
Express your appreciation
for being considered for
the job and being a final
candidate.
Show your good attitude.
Show your enthusiasm
about employment with
the company.
Ask for suggestions or
feedback.
Sending this letter shows
your professionalism,
dignity and continued
interest in a particular
job/company. It also
keeps your name in front
of the decision-makers.
Thank You Letters
To appropriate people at your
new company
Thank people for their
assistance.
Express your enthusiasm
to be part of new team.
Express appreciation for
encouragement.
This letter is not often
written but can get you
started on the right foot.
5
Letter Type
Content
Notes
Thank you Letter
When you are selected and
decline the offer.
Indicate you are declining the
position offered. Include title.
Thank the person extending the
offer and acknowledge others
involved in the process.]
Emphasize the decision was
difficult.
If appropriate, share the offer
you have accepted, indicating
hour new title and the
company, and the reason for
accepting, especially if it is
affording opportunities greater
than the offer you are declining.
Express desire to stay in
contact.
This is a strategic letter that needs
to be crated carefully. Express
appreciation and acknowledge the
time and efforts spent to recruit
you.
You want to be careful not to burn
bridges and to leave the door open
for continuous networking.
Job Acceptance Letter
Mention your new position title.
Show your enthusiasm.
Express your appreciation for
the opportunity.
Restate the start date, time and
place.
Attach any company papers if
required.
Makes your acceptance official and
shows your follow-through and
professionalism.
Announcement Letters
Use to notify references and other
network contact of your new job.
Indicate your acceptance of the
job, title and company.
Express enthusiasm.
Thank people for their support
during your job search.
Offer future assistance.
Supports your network and the
connections made in your job
search.