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Investor Relations: 1800 880 679; E: investor.relations@team.telstra.com
9 July 2024
Market Announcements Office
Australian Securities Exchange
4
th
Floor, 20 Bridge Street
SYDNEY NSW 2000
Office of the Company Secretary
Level 41, 242 Exhibition Street
MELBOURNE VIC 3000
AUSTRALIA
ELECTRONIC LODGEMENT
− Telstra Group Limited (ACN 650 620 303) - ASX: TLS
− Telstra Corporation Limited (ACN 051 775 556) - ASX: TL1
Telstra Announces Mobile Pricing Update
In accordance with the Listing Rules, attached is a market release by Telstra Group Limited for
release to the market. The market release is also provided for the information of Telstra Corporation
Limited noteholders.
Release of announcement authorised by:
Vicki Brady
Chief Executive Officer
Telstra to make changes to its postpaid mobile pricing from 27 August 2024
and pre-paid mobile pricing from 22 October 2024
Tuesday, 9 July 2024 – Telstra today announced it would be making price changes to its postpaid mobile plans
effective from 27 August 2024 and its pre-paid mobile plans effective from 22 October 2024. The changes will see
prices on most Telstra mobile plans increase by between $2-$4 per month.
This follows Telstra’s announcement on 21 May 2024 that it would not be increasing prices in July as it updated its
customer terms for its Consumer and Small Business postpaid mobile plans to remove the CPI-linked annual
price review. This change simplified Telstra’s pricing approach to be more consistent across its products and
services, reflected there are a range of factors that go into any pricing decision and provided greater flexibility to
adjust prices at different times and across different plans based on their value propositions and customer needs.
In making these price changes, Telstra has balanced cost of living pressures it knows some of its customers are
experiencing, with its need to continue to invest to manage technology evolution and continued strong customer
demand on its mobile network.
Telstra has Australia’s largest mobile network providing around one million square kilometres more than its
closest competitor. Its 5G network alone covers 89 per cent of the Australian population and is available through
more than 5,300 sites in over 500 cities and towns across the country.
Over the five years to end FY24, network traffic on Telstra’s mobile network has increased by approximately 3.5x
and continues to grow by 20 percent per annum. To help manage this demand, Telstra has invested $1.3 billion in
mobile spectrum in FY24, and as this spectrum is deployed on the network, it is providing additional capacity to
support more data, faster speeds, and a more consistent experience for customers.
Telstra has a wide range of plans that give its customers choice and flexibility in deciding on the best option for
their circumstances and budget. To support its customers, including eligible concession customers, as part of
these changes Telstra will increase the data allowance on its postpaid Starter Plan while keeping its price the
same. In FY23, Telstra continued its support of over one million customers in vulnerable circumstances to stay
connected and contributed more than $90 million value through social and community investment programs.
< ends >
Telstra media contact:
Name: Stephanie Dawson, Senior Media Advisor
Mobile: +61 474 263 104
Email: media@team.telstra.com
Media reference number: 031-2024
Telstra investor contact:
Name: Nathan Burley, Investor Relations
Mobile: +61 457 529 334
Email: investor.relations@team.telstra.com
