Terms and conditions
Version 24LYWWAD1_01
Valid from 21/08/2023
LANGUAGE
YEAR ABROAD
Students and Adults
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Version 24LYWWAD1_01
General information
How to Book
Bookings are done online. The booking is
binding on the student once the student and/
or their legal guardian has indicated his/her
acceptance of these Terms and Conditions
within the online booking process. EF
accepts the enrollment by sending a
conrmation and initial invoice.
What is included in the Course Fee
- Chosen Language course
- Accommodation in homestay with a half
board meal plan available from the Sunday
immediately preceding the Monday start
date until the Saturday after the course
ends
- Online pre- and post-course for up to three
(for general/summer courses) or six months
(for intensive/exam courses) for all English
language courses
- Weekly activities program
The Course Fee comprises two elements:
The Tuition Fee (40%) for lessons and the
Student Services Fee (60%) for other items
including homestay accommodation. The
Course Fee is based on a minimum program
length of 20 weeks. The Course Fee for the
rst 12 weeks of any Academic Year Abroad
is 20% higher than for the following weeks of
the program.
What is not included in the Course Fee
- Enrollment Fee of USD350; for University
Foundation Year USD350
- EF Course Materials
Organizer
All travel and language programmes are
organised and sold by EF Education First Ltd,
Selnaustrasse 30, 8001 Zürich, Switzerland
(referred to as “EF”). EF Language Colleges
Ltd, Zurich promotes the travel and language
programs organized by EF. EF is entitled
to transfer or assign these Terms and
Conditions and all rights and obligations
hereunder to an aliate.
How to Pay
EF accepts the following payment methods:
1. By bank transfer directly to the Organizer:
Name of Bank: Credit Suisse Bank address:
Paradeplatz 8, 8001, Zurich, Switzerland
Beneciary Name: EF Education First AG
Bank Name: Credit Suisse AG
Bank Address: Credit Suisse AG,
Paradeplatz 8, 8001 Zürich
Account: 958089-32-28
IBAN: CH09 0483 5095 8089 3202 8
SWIFT: CRESCHZZ80A
2. Payment by credit card where applicable
Please note that cash payment cannot
be accepted. Credit card fees will apply
according to local laws and regulations.
Payment Plan
- Enrollment: Enrollment fee and
Cancellation Protection, due on booking
date
- Program Deposit: USD2000, due 14 days
after the booking date
- 2nd Payment: 15% of the Course fee, due
45 days after the booking date
- 3rd Payment: The remaining balance, due
60 days prior to the program start date
EF may oer a personalized payment plan
upon agreement, in which case that payment
plan shall apply instead of the above.
For late payments EF reserves the right to
charge a late payment fee of USD250.
Any promotional oers or discounts
conrmed at the time of booking are subject
to payments being made on time, and not
reducing the length of the booking.
Travel Insurance Coverage
All students must have travel insurance
coverage. EF has a tailor-made travel
insurance group policy with the insurance
provider Erika Insurance Ltd. (or with an
alternative insurance company as dened
in the applicable insurance policy), under
which EF is the policyholder. This insurance
is included in the booking and will be part
of the total amount charged to the student.
The insurance coverage includes illness/
accident, repatriation, interruption, theft,
delay and liability. Full terms of the insurance
can be found on www.erikainsurance.com
A student refraining this coverage must ll
out EF’s proof of insurance document and
provide EF with a copy of the alternative
insurance policy in English, no later than 15
days before the due date of the nal invoice.
In this case the value of the insurance will be
deducted from the total amount charged.
Students enrolling at a school in Australia
are required by the Australian government to
obtain medical insurance with an Australian
company. EF can oer students Allianz
Private Insurance for purchase.
Health Formalities
Legal guardians of students under the age
of 18 (19 in Canada) will be required to sign
a medical liability waiver. The student may
be under obligation to provide proof of
vaccination and needs to be of good mental
and physical health for the duration of the
program. EF reserves the right to terminate
and/or repatriate the student at the student’s
expense if necessary for mental or physical
health reasons. The section “Withdrawal
fees after course start” applies to such
terminations. The courses are suitable for
students with reduced mobility as long
as the students are autonomous to move
around and participate in possible activities
according to the destinations and depending
on availability.
Cancellation Protection
EF Cancellation Protection is available upon
enrollment and charged as a one-time,
non-refundable fee of USD195. This covers
cancellations before departure due to illness
and Visa rejection. A doctor’s documentation
is needed within 10 days of the claim.
Local Public Holidays and Program Breaks
During local public holidays EF schools will
be closed, and during program breaks there
will be no lessons. Booked accommodation
is available for students during holidays and
breaks. The Language Year Abroad programs
have breaks of 1 or 2 weeks after each term
of the program (semester: one break, year: 2
breaks, extended year: 3 breaks).
Class Schedules and
Attendance
Classes are oered at all EF Schools in a
block schedule of 5 days on Monday to
Saturdays or Tuesday to Sundays from 8:00
to 20:00. EF language lessons last at least
40 minutes and are often held in blocks
of 2 × 40 minutes. To receive the course
certicate and maintain visa status, EF
students must have an attendance of at least
80%. For EF University Preparation Programs
in the USA, a 90% attendance is required to
receive a program certicate or diploma and
maintain visa status.
Course levels
When an EF School has a course level of ve
students or fewer, EF reserves the right to
combine students of dierent levels in the
same class.
EF Course Materials
EF Course Materials are needed to follow EF
course curriculum. EF Course Material prices
are as follows:
Program Materials Fees:
- EF Academic Semester, English:
USD210
- EF Academic Semester, Other languages:
USD210
- EF Academic Year, English:
USD280
- EF Academic Year, Other languages:
USD280
- EF Academic Extended Year, English:
USD305
- EF Academic Extended Year, Other
languages:
USD305
Exam preparation supplements:
- Semester: USD360
- Year: USD405
- Extended Year: USD470
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Advanced Certicate Programs supplement:
- Semester: USD200
- Year: USD270
- Extended Year: USD355
For EF University Foundation Year and Pre-
Masters/Pre-MBA programs, please contact
the EF representative or EF oce for Course
Materials Fees. For specic SPIN lessons
there may be additional course material cost.
EF Campus Credits
Unused EF Campus Credits exceeding
USD20 can be refunded after course end. An
administrative fee of USD20 will be charged.
Students booking a new course within 12
months can transfer the full value of unused
credits.
Special Interest Lessons
(SPIN lessons) and lectures
SPIN classes and lectures are taught in class
or online and the selection varies between
campuses.
EF’s Learning Guarantee
Cover of student’s costs under the Learning
Guarantee only applies to the Tuition Fee.
Internship or Volunteer
Experience Program
The EF Internship or Volunteer Experience
Program is available at an additional fee.
Included in this fee is a preparation program
and up to 100 hours of part-time unpaid
work or volunteer experience. Internship
and volunteer experience programs vary
according to visa regulations and are
therefore not guaranteed to all students.
Arrival Airport Transfers
The transfer service is oered between 7:00
and 21:00 hours local time on the day before
the course start date. If students arrive at any
other time, EF can arrange a special transfer
at an additional fee. If several students are
picked up at the same time, there may be
waiting periods before the transfer.
Changes before and after
course start date by the student
Changes of the program 60 days or more
before departure will result in a rebooking
fee of USD100 and USD250 if less than
60 days before departure. In the event of
a change of course (start date postponed,
shortened length), the cancellation
conditions will be applied to the original start
date and length.
Changes made by EF before
course start
EF retains the right to make changes to
destination, course type, start date or type
of accommodation up to 20 days before the
course start date. If EF needs to make major
changes to the program, EF will inform the
student of the proposed changes and the
impact on the price, if applicable.
Cancellation fees before program start
Cancellations must be made in writing,
addressed to the organizer, and submitted
to the EF oce, local EF representative. In
all cases, the Enrollment Fee, Cancellation
Protection fee, Visa fee and Courier fee are
non-refundable. Right of withdrawal does
not apply to the purchase of the program.
Cancellation conditions for ight tickets are
listed in the section Flights below.
- Cancellations prior to 60 days before
program start, EF charges the Program
Deposit.
- Cancellations between 31 and 60 days
before program start, EF charges 30%
of the Course Fee and accommodation
supplements.
- Cancellations between 8 and 30 days
before program start, EF charges 50%
of the Course Fee and accommodation
supplements.
- Cancellations 7 days or less before
program start, EF charges the full Course
Fee and accommodation supplements.
- Destinations in the USA if the student is
already in the USA with an EF sponsored
F1 Visa
- For Cancellations, EF charges according
to the conditions outlined above, with a
minimum of 60% of the Course Fee and
Accommodation Supplement.
Withdrawal fees after course
start
To withdraw from the EF program, students
must inform the EF School and sign the
course change notication form. The date of
withdrawal is dened as the Saturday of the
week of the last day of class attendance.
Charges other than Course Fee and
accommodation supplement are non-
refundable.
For Language Year programs in all
destinations except in the USA
A withdrawal is eective upon an 8-weeks
notice period. For the period afterwards,
the Tuition Fee and 50% of the Student
Services Fee will be refunded if the program
is terminated before the Withdrawal
Deadline. For later withdrawals no fees will
be refunded. Withdrawal Deadlines are listed
under Program Dates in these conditions.
For Language Year programs in all
destinations in the USA and Multi Language
Year programs in all destinations:
For withdrawals until the mid-point of the
course EF will retain the charges for the rst
6 weeks and refund the tuition fee for the
unused weeks after week 6. For students
who withdraw after the mid-point of the
program (50% of the total booked program
duration) EF will retain all charges.
Refunds for courses in the USA will be issued
within 45 days of the last day of attendance.
Student Conduct
All students will have to adhere to the
school’s local code of conduct. Students
engaging in illegal activity or behavior
that deliberately disrupts the learning
environment or damages property of EF,
accommodation providers or fellow students
will be expelled or suspended from the
program and the student shall compensate
EF and hold EF harmless from any claims
from third parties in relation to such
damages. The Course Fee and other charges
will not be refunded, unless otherwise
prescribed by local accreditation rules.
Passport and visa
The student is responsible for any entry
formalities for the destination country, such
as passport and visa. Before departure, the
student must consult the ocial website
of the government of the destination. It is
recommended to begin the visa process four
months before the course start. If a student
fails to meet the attendance requirements
tied to their visa, EF may report the student
to relevant authorities in the destination
country.
Destination specic policies
Students booking courses in Australia, New
Zealand, Singapore and British Columbia
(Canada) will receive specic local terms and
conditions that complement this document.
Validity of Brochure Prices
The prices published are based upon
currency exchange rates in eect at the
time of writing on [12/06/2023]. They
are therefore subject to change before
departure in case the exchange rate between
the American dollars and the currency of the
country of the destination country changes
signicantly. EF also reserves the right to
amend the price in case of increases in
government taxes or in case of cost ination
in the destination country.
Personal Data
EF is committed to protecting the privacy of
our customers and a full description of EF’s
processing activities and your rights can
be found here: www.ef.com/legal/privacy-
policy
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Photography and lm material
The student or its parent / guardian accepts
that EF can freely and for the purpose of
promoting EF’s products and services use
photography, lm and sound material that
has been created during the course that
contains an image of the student, that the
student creates as part of the course and
uploads to EF’s website(s) or apps, and/or
that the student uploads to social networks,
such as Instagram and Twitter, under the
hashtag #EFMoment, #EF4ever or other
hashtag invented or promoted by EF. The
student will be asked for consent prior to
each collection of such material.
The student accepts and agrees that course
material created by the student, such as
essays, may be used for research purposes in
anonymized form.
Liability and force majeure
EF will not be liable or responsible for
any loss, damage, inconvenience, delay
in performance, or failure to perform
in connection with the provision of any
goods or services due to causes beyond
EF’s reasonable control, including but not
limited to: re; natural disaster; acts of
government; labor disputes or civil unrest;
criminal, terrorist or threatened terrorist
activities of any kind; pandemics or public
health emergencies; any negligent or willful
act or failure to act by any third party; or any
other cause beyond the direct control of EF.
These conditions do not aect your rights as
dened by the consumer protection laws in
your home country.
EF is required to apply all health and/or
pandemic measures taken by the authorities,
in particular medical repatriation, quarantine,
management of infected students and those
in close contact with infected students. EF
may therefore adapt the conditions of the
stay and immediately take precautionary
measures.
To the extent permitted by law, the liability
of EF, its aliates, their directors, ocers,
employees, agents and partners with respect
to losses arising from negligence, breach of
contract or otherwise will be limited in all
circumstances to the full amount paid to EF
for the particular course. Such companies
and persons will in no circumstances have
any liability for indirect or consequential
losses or damages.
Misspellings and typos
EF reserves the right to correct
typographical errors and is not bound by
obvious inaccuracies.
Disputes and Governing Law
Any complaints should rst be addressed
to sta at the destination so the issue can
be solved. Students who perceive that the
course or other services purchased from EF
are still not being performed according to
the agreement after a reasonable period of
time to remedy the issue should inform EF
without delay, in writing.
This agreement shall be governed by the
laws of Switzerland, without regard to
conict of law provisions. Any dispute or
claim arising out of or in connection with
this agreement must be resolved by a court
located in Switzerland.
Flights
For Flights booked by EF on a student’s
request (including discounted and free
ights), the student agrees to be bound
by the airlines policies and terms and
conditions. EF is not responsible for airline
schedule changes, cancellations or delays.
Any airline fees for rebooking, rerouting or
cancellation are the responsibility of the
student. EF reserves the right to charge for
increases in airline charges and taxes.
For free ight oer EF contributes a
maximum of USD500 to the cost of the
student’s ight to and from their course
destination for Intensive and Exam courses
of 12 weeks or longer. The ight booking
must be made through EF. This oer cannot
be used in conjunction with any other EF
oer. The student will be charged the full
cost of EF’s ight contribution if they change
their course to a General or Basic course, or
if the course is terminated and is therefore
less than 12 weeks long. The oer is subject
to cancellation without further notice.
Program dates
Start Date Withdrawal Date End Date
EF Language Year Abroad (6 months)
18 Sep 2023 22 Dec 2023 17 Feb 2024
8 Jan 2024 22 Mar 2024 8 Jun 2024
8 Apr 2024 7 Jun 2024 31 Aug 2024
17 Jun 2024 30 Aug 2024 16 Nov 2024
16 Sep 2024 20 Dec 2024 15 Feb 2025
4 Nov 2024 20 Dec 2024 5 Apr 2025
6 Jan 2025 11 Apr 2025 7 Jun 2025
21 Apr 2025 6 Jun 2025 13 Sep 2025
16 Jun 2025 29 Aug 2025 15 Nov 2025
15 Sep 2025 19 Dec 2025 14 Feb 2025
EF Language Year Abroad (9 months)
18 Sep 2023 22 Dec 2023 18 May 2024
8 Jan 2024 22 Mar 2024 31 Aug 2024
8 Apr 2024 7 Jun 2024 30 Nov 2024
17 Jun 2024 30 Aug 2024 15 Feb 2025
16 Sep 2024 20 Dec 2024 24 May 2025
4 Nov 2024 20 Dec 2024 28 Jun 2025
6 Jan 2025 11 Apr 2025 30 Aug 2025
21 Apr 2025 6 Jun 2025 20 Dec 2025
16 Jun 2025 29 Aug 2025 14 Feb 2025
15 Sep 2025 19 Dec 2025 16 May 2026
EF Language Year Abroad (11 months)
18 Sep 2023 22 Dec 2023 29 Jun 2024
8 Jan 2024 22 Mar 2024 2 Nov 2024
8 Apr 2024 7 Jun 2024 1 Feb 2025
17 Jun 2024 30 Aug 2024 29 Mar 2025
16 Sep 2024 20 Dec 2024 28 Jun 2025
4 Nov 2024 20 Dec 2024 30 Aug 2025
6 Jan 2025 11 Apr 2025 1 Nov 2025
21 Apr 2025 6 Jun 2025 14 Feb 2025
16 Jun 2025 29 Aug 2025 28 Mar 2025
15 Sep 2025 19 Dec 2025 27 Jun 2025
Sanctioned individuals or
territories
The Student is obliged to submit their
ocial registered domiciled address when
booking the course. The Student represents
and warrants that neither the Student nor
any of the immediate family members of
the Student is a designated, blocked, or
otherwise identied under any sanctions
laws or is engaging in transactions that are
prohibited by sanctions laws. If performance
under these Terms and Conditions (in whole
or part) would, in EF’s sole discretion,
constitute a breach of a sanctions law
applicable to EF, EF shall have the right
(i) not to fulll its obligations under the
Agreement and shall not be liable to pay
any claim hereunder to the extent that such
payment would expose EF to any sanction,
prohibition, penalty or restriction under any
applicable sanctions law, and (ii) to terminate
this agreement with immediate eect
without liability for any direct or indirect
damages to Student.
EF International Language Campuses
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