Chase Freedom
®
Student with Ultimate Rewards
®
Program Agreement
Important information about the program and
this agreement
• This document describes how the Ultimate Rewards program
works and is an agreement between you and Chase. You
agree that use of your account or any feature of this program
indicates your acceptance of the terms of this agreement. In
this document, the following words have special meanings:
› “agreement” means this document
› “program” means this Ultimate Rewards program
› “account” means your credit card account that is linked
to this program
› “card” means any credit card or account number used
to access your account
› “we,” “us,” “our,” and “Chase” mean JPMorgan Chase
Bank, N.A. Member FDIC and its affiliates
› “you” and “your” mean the person responsible for the
account and for complying with this agreement
› “authorized user” means anyone you permit to use the
account
› “Cash Back rewards” are the rewards you earn under
the program. Cash Back rewards are tracked as points
and each $1 in Cash Back rewards earned is equal to
100 points. You may simply see “Cash Back” in
marketing materials when referring to the rewards you
earn. You may also see, “points” or “Ultimate Rewards
points” when referring to the points you can use.
› “purchases” is defined in the section of this agreement
titled How you can earn points
› “Chase Travel” means the websites, phone numbers
and customer service channels operated by, or
available through, Chase and its affiliated travel
companies through which you may book travel under
the program, including chasetravel.com and
chase.com/ultimaterewards.
› “misuse” means the improper use of the program, card,
or account in a manner inconsistent with the terms and
conditions you’ve agreed to, including this Rewards
Program Agreement, the cardmember agreement, or
the terms and conditions of a third-party merchant or
service provider program, through which points may be
used or transferred under this program.
· Examples of misuse include, but are not limited to:
- your failure to make the minimum payment
on your account when due;
- buying or selling points;
- selling, or participating in the sale or
exchange of, gift cards, travel or other items
of value obtained through use of points;
- repeatedly opening or otherwise maintaining
credit card accounts for the purpose of
generating rewards;
- manufacturing spend for the purpose of
generating rewards;
- moving or transferring points to an ineligible
third party or account.
• We may make changes to the program and the terms of this
agreement at any time. For some changes we’ll give you 30
days’ notice (or longer if required by law) as described in the
Notice of changes section below.
• We may temporarily prohibit you from earning points, using
points you’ve already earned, or using any features of the
program.
• We may supplement this agreement with additional terms,
conditions, disclosures, and agreements that will be
considered part of this agreement.
• We may refer to this agreement as the “Rewards Program
Agreement” or “Rewards Program Rules and Regulations” in
communications about the program and in supplemental
terms, conditions, disclosures, and agreements. This version
of the agreement takes the place of any earlier versions.
Notice of changes
• We’ll give you 30 days’ notice (or longer if required by law) of
the following types of changes to the program or this
agreement:
› if we add or increase fees applicable to the program
› if we decrease the rate at which you earn points
› if we limit the number of points you can earn
› if we limit or reduce the ways you can use points
› if we reduce the value of points
› if we cancel the program
• We’ll send this notice to you in writing, which, at our option,
may be delivered to you in the mail or electronically by email
or through our online services, such as chase.com or the
Chase Mobile App.
• We’ll give you notice of other changes to the program or
agreement by posting an updated copy of this agreement
when you log in to our website, chase.com/ultimaterewards.
• We won’t provide prior notice when we change what you can
get with your points within particular redemption options (for
example, we won’t provide notice if the selection or
availability of gift cards change, or if a specific product or
experience is out of stock through the program). You
understand and agree that we can make these changes at
any time. Future availability of any specific items isn’t
guaranteed.
• You can see what you currently can get with your points
when you log in to our website, chase.com/ultimaterewards.
How you can earn points
• You’ll earn points on purchases of products and services,
minus returns or refunds (collectively, the “purchases”), made
with a card by you or an authorized user of the account.
Buying products and services with your card, in most cases,
will count as a purchase; however, the following types of
transactions won’t count and won’t earn points:
› balance transfers
› cash advances or cash-like transactions
› travelers checks, foreign currency, money orders or wire
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Program Agreement
transfers
› lottery tickets, casino gaming chips, race track wagers
or similar betting transactions
› any checks that access your account
› interest
› unauthorized or fraudulent charges
› fees of any kind, including an annual fee, if applicable
You’ll earn:
1% Cash Back rewards for each $1 spent. This
equates to $0.01 in Cash Back rewards, which is equal
to 1 point, for each $1 spent.
· For example, if you spend $100, you will earn $1
in Cash Back rewards, which is equal to 100
points.
$20 Good Standing rewards: You’ll receive 2,000
points, which can be redeemed for $20, after each
account anniversary year for the first 5 years. To qualify
for Good Standing rewards each account anniversary
year, your account must be open and not in default, as
defined in your Cardmember Agreement, at the time of
fulfillment. Please allow 6-8 weeks after each account
anniversary year you qualify, for Good Standing
rewards to post to your account.
· “account anniversary year” means the year
beginning with your account open date through
the anniversary of your account open date, and
each 12 months after that.
Ways to earn bonus points
• We may offer you ways to earn bonus points through the
program, such as Refer-a-Friend, Shop through Chase
®
or
special promotions. You’ll find out more about the number of
bonus points you can earn, the duration of the offer and
expiration date, if any, and any other terms at the time of the
offer. The additional terms will be part of this agreement. The
natural expiration of a limited time bonus point offer is not a
modification to the program that requires notification.
Other information about the earning and
availability of points
• Points are earned at the close of each monthly billing cycle,
based on the purchases made during that billing cycle, plus
any bonus points posted during that billing cycle, but minus
any returns or refunds. If you have more returns or refunds
than points earned from purchases or bonuses, then points
will be deducted from your total point balance and may result
in a negative point balance.
• You’ll see points you’ve earned on chase.com and on your
monthly card billing statement.
• We may, from time to time, provide additional ways for you to
see points you’ve earned, such as through Chase or third-
party mobile application(s).
• Points earned in a monthly billing cycle are generally available
to be used at the beginning of the next billing cycle; however,
points earned on purchases made near the end of a billing
cycle may take up to one additional billing cycle to become
available.
How you can use your points
• You can use your points to redeem for any available reward
options. Options may include: cash, gift cards, travel, and pay
with points for products or services made available through
the program or directly from third parties. You can also
combine points with your other eligible Chase cards that
have Ultimate Rewards.
• We may, from time to time, provide additional ways for you to
use your points in addition to those described in this
agreement, such as through Chase or third parties.
• Redemption values for reward options vary.
› When you use points to redeem for cash, gift cards,
and travel, each point is worth $.01 (one cent), which
means that 100 points equals $1 in redemption value.
› Redemption values for other reward options may be
worth more or less than this.
• You are responsible for how points are used, including if you
allow authorized users to access your points.
• To use your points, minimum and maximum amounts may
apply. We’ll let you know about any minimum or maximum
amounts, as well as any additional terms and conditions,
before you use your points.
• Once points have been used, the transaction is considered
final and may not be canceled unless otherwise noted.
• The amount of time it takes for the delivery of items depends
on the item. Some items can’t be shipped to PO Boxes or
foreign addresses.
• Applicable sales/use taxes, fees, surcharges, and shipping
and handling charges are your responsibility.
• We’re not responsible for replacing lost, stolen or damaged
redemption items, including certificates, tickets or gift cards
or for a merchant’s failure to honor them.
Cash
• You can use points to redeem for cash through an account
statement credit or an electronic deposit into an eligible
checking or savings account held by a financial institution
located in the United States.
• Go to chase.com/ultimaterewards, call the number on the
back of your card or visit a Chase branch to request your
cash.
• Account statement credits will reduce your account balance.
Unless the total amount of credits and payments applied to
your account between the statement closing date and the
payment due date equal or exceed your statement balance,
you are still required to pay your minimum payment or your
remaining statement balance, whichever is less, by the
payment due date.
Gift cards
• You can use points for gift cards and gift certificates through
the program.
• Go to chase.com/ultimaterewards, call the number on the
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back of your card or visit a Chase branch to order gift cards
and gift certificates.
• Gift cards and gift certificates are valid at participating
merchants only, and are subject to the issuer’s terms and
conditions, which, if permitted by law, address expiration
policies and non-usage fees and can be changed at the sole
discretion of the issuer.
Travel
• You can use points for available airline tickets, hotel
accommodations, car rentals, activities and cruises through
Chase Travel.
• You can book Chase Travel at chasetravel.com or call the
number on the back of your card.
• A service fee may be charged for calling Chase Travel to
book. We’ll let you know of the amount of any service fee, if
applicable, before you book.
• If you don’t have enough points to book your travel, you can
pay the additional cost with your card. You can also book
most travel through Chase Travel without any points by using
your card to pay for it. Minimum point amounts may apply to
some bookings.
• Additional terms, conditions and disclosures may apply and
will be provided to you before booking your travel and will be
part of this agreement.
• For airline ticket, hotel and cruise reservations, government-
issued photo identification is required at check-in and must
match the name on the reservation. For international travel, a
passport is required and a visa may be required along with
satisfaction of health requirements. Please contact the
consulate of the destination country, as well as any layover
and stopover destinations, for current visa/passport and other
entry requirements.
• For any change or cancelation requests, go to
chasetravel.com or call the number on the back of your card.
Change or cancelation fees may apply and will be charged
directly to your account. Change or cancelation fees are
based on the cash price of travel. If a refund is granted for
travel booked in whole or in part with points, you’ll receive a
credit to your points balance for the amount of points used. If
you fail to arrive for your booked travel arrangements as
scheduled, all payments whether made with points or your
card will be forfeited.
• All additional costs, such as baggage fees, seat fees, fees
charged by the airlines, passenger facility charges,
international entry or departure taxes and/or fees, resort fees,
hotel energy surcharges, any charges for one-way car rentals,
car add-ons or accessories, incidentals and any applicable
local taxes and fees, are at the traveler’s expense. Travelers
should be prepared to pay in cash, in local currency, on
location directly to the travel service provider.
• All airline tickets will be issued as e-tickets, unless e-tickets
are not available due to airline restrictions. If an e-ticket is
unavailable, you’ll be mailed a paper ticket at no charge.
However, if an e-ticket is available and you request a paper
ticket, you may be charged a service fee and
shipping/handling charges. All paper tickets will be shipped
within 48 hours to the address you provide.
• For car rentals, minimum age requirements may vary and
there may be a maximum age. Some hotels have a minimum
age requirement for check-in.
• For additional information about Chase Travel, please click on
the Travel Disclosures link which can be found at the bottom
of chasetravel.com. The Travel Disclosures are a part of this
agreement.
Pay with Points for products and services
• We may give you opportunities to use your points for all or
part of a payment for the purchase of eligible products or
services directly through third-party merchants or service
providers. In order to do so, you must either be automatically
enrolled or complete the self-registration process directly
with the merchant or service provider.
› To participate, you may be required to authorize Chase
to share information about your account with the third
party. We’ll provide you with additional details as
required by law.
› After you are enrolled, Chase will provide the third party
with information about your participation in the program,
including your program points balance.
› Points will not be used without your permission. You
select when and how many points are used each time
you make a purchase with the third party, unless you
opt into a default payment feature offered by the third
party. In that case, your points will be applied
automatically in accordance with your selected default
payment settings.
› The redemption value of points may be worth less when
using them directly through third-party merchants or
service providers than the redemption value of points
used for reward options offered directly through the
program.
› We’ll deduct the number of points that you use from
your program points balance. Your points balance may
not reflect pending transactions until the order has
shipped.
› Returns and point refunds are subject to the policies of
the third party.
› Any additional terms, conditions, disclosures or
agreements provided by us or the third party related to
the use of points will be part of this agreement.
› Auto-enrollment.
· You may be automatically enrolled with a third
party if:
- You currently have a card stored in the
account you maintain with that third party;
or
- You add a card to the account you maintain
with the third party.
· Third parties may require you to take additional
action prior to automatically enrolling you.
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· Your Ultimate Rewards account will be linked to
the account you maintain with the third party,
based on the card you save on file with them.
· You will receive an email from the third party
informing you of the auto-enrollment and how to
de-enroll if you do not want to participate.
· You may de-enroll at any time.
• We may give you opportunities to use your points to pay for
products or services from third-party merchants directly
through the program.
• Products or services may not always be available and
may change without notice.
• The redemption value of points may be worth less than
other reward options offered directly through the
program.
• Any additional terms, conditions, disclosures or
agreements provided by us related to the products or
services you obtain will be part of this agreement.
Combine points with other Chase cards with
Ultimate Rewards
• You can move your points, but only to another Chase card
with Ultimate Rewards belonging to you or one member of
your household.
• You can’t move points to another eligible card if either
account is prohibited from earning or using points at the time
you attempt to move the points.
• Go to chase.com/ultimaterewards, call the number on the
back of your card or visit a Chase branch to move your
points.
How you could be prohibited from earning or
using points
• We may temporarily prohibit you from earning points or using
points you’ve already earned if we suspect you’ve engaged in
misuse or fraudulent activity related to your account or the
program.
• You can begin earning and using points again in the next
billing cycle after you make a payment to your account
sufficient to become current or when we otherwise no longer
suspect misuse or fraud of the account or program.
How you could lose your points
Your points don’t expire as long as your account is
open; however, you’ll immediately lose all your points
if your account status changes, or your account is
closed, for misuse, fraud, or any of the following
reasons:
› you fail to comply with other agreements you have with
Chase
› we believe you may be unwilling or unable to pay your
debts on time, including filing for bankruptcy
› we believe that you’ve engaged in fraudulent activity
related to your account or the program
• We won’t reinstate points you lose, unless we’ve made an
error.
• If your account is closed for any other reason, you’ll have at
least 30 days from the date your account is closed to use
your points, as long as you don’t lose them for any of the
reasons described in this agreement. If you don’t use your
points during that time, you’ll lose them unless limited or
prohibited by law, in which case your unused points will be
automatically redeemed for cash in the form of an account
statement credit.
• If we decide to cancel the program, you’ll have at least 30
days from the date we cancel the program to use your points,
as long as you don’t lose them for any of the reasons
described in this agreement. If you don’t use your points
during that time, you’ll lose them.
• If we’re notified of your death, your points will be
automatically redeemed for cash in the form of an account
statement credit.
Other important information you should know
• Unless required by law, points aren’t your property. Points
have no value until redeemed. You can’t transfer or move
points unless expressly provided for in this agreement.
Additionally, points can’t be transferred by operation of law,
such as by inheritance, in bankruptcy or in connection with a
divorce.
• Your participation in the program may result in miscellaneous
income received from Chase and we may be required to send
you, and file with the IRS, a Form 1099-MISC (Miscellaneous
Information) or Form 1042-S (Foreign Person’s U.S. Source
Income Subject to Withholding) for the year in which you
participate and are awarded the benefits of the program. You
are responsible for any tax liability related to participating in
the program. Please consult your own tax advisor if you have
any questions about your personal tax situation.
• We may assign our rights and obligations under this
agreement to a third party, who will then be entitled to any of
our rights that we assign to them.
• We’re not responsible for any disputes you may have with any
authorized users on your account about the program.
• Chase and its third-party service providers and their
respective affiliates, directors, officers, employees, agents or
contractors make no representations or warranties, either
express or implied, including, those of merchantability, fitness
for intended use or a particular purpose and otherwise arising
by law, custom, usage, trade practice, course of dealing or
course of performance. You release Chase, its third-party
service providers, and their respective affiliates, directors,
officers, employees, agents and contractors for all activity in
connection with the program, including but not limited to, use
of the program, and any redemption for or purchase of
products or services through the program.
• You agree to indemnify and hold Chase and its third-party
service providers and all of their respective affiliates,
directors, officers, employees, agents and contractors
harmless from and against any loss, damage, liability, cost, or
expense of any kind (including attorneys’ fees) arising from
your or an authorized user’s: use of the program, any fraud or
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misuse of the program, violation of this agreement and/or
violation of any applicable law or the rights of any third party.
• The merchants and third-party service providers that
participate in the program are not affiliated with us and are
not sponsors or co-sponsors of the program. All participating
merchant and third-party service provider names, logos, and
marks are used with permission and are the property of their
respective owners. Participating merchants and third-party
service providers are subject to change without notice.
• Participating merchants and third-party service providers are
responsible for the quality and performance of any products
or services they provide. Chase is not responsible for any
aspects of the products and services provided by
participating merchants or third-party service providers.
• The program is void where prohibited by federal, state, or
local law.
• This agreement and use of the program is governed by
federal law, as well as the law of Delaware, and will apply no
matter where you live or use the program.
• We may enforce the terms of this agreement at any time. We
may delay enforcement without losing our right to enforce this
agreement at a later time. If any term of this agreement is
found to be unenforceable, we may still enforce the other
terms.
Communications
• We may send communications about the program to you at
any mailing or email address in our records or through our
online services, such as chase.com or the Chase Mobile App.
• Let us know right away about any changes to your contact
information using the Cardmember Services address on your
card billing statement or call the phone number on the back
of your card.
Telephone monitoring
• You agree that Chase and its third-party service providers
may listen to and record telephone calls as part of providing
program services.
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