StepsforUsingthisGuide
1. ChooseYourPositionandBeginTailoring
Reviewthesethreejobpostingsandselecttheone
ofmostinteresttoyou.Beginadjustingyour
resumeandcoverletterdraftsbyevaluatingthe
organization’sneedsandwantsfromtheir
jobposting.Successfuljobseekerstailortheir
documentstohighlightthequaliicationsand
experiencessoughtbytheorganization.
2. DraftYourResumeandCoverLetter
Reviewthecoverletterandresumesamplesto
begindraftingyours.
 GetFeedback
HaveyourdocumentsreviewedbyaCDCstaff
member,receivingfeedbackin‐person,during
QuickQuestion/WalkInHoursMonFri24pm.
DotNetDeveloper
Our services combine technical knowledge and business
savviness to enhance IT capabilies in a cost effecve manner.
Developers must possess strong knowledge of object oriented
programming with some experience in C/C++. Knowledge of
C#, VB.Net, ASP.Net. Understand basics of HTML and
Javascript. Possess working knowledge of database
technologies such as SQL, MS SQL Server. Self‐starter with an
ability to troubleshoot and seek answers to problems. Team
player, self‐movated, collaborave, accountable and
humble. Hands‐on design and development of soware
applicaons/systems. Proven analycal skills with excellent
oral and wrien communicaon skills.
Coding, tesng, and implementaon of soluons within
established standards and documentaon guidelines,
Enablement to support growth and reach business targets.
SoftwareDevelopmentAssociate
TheSoftwareDevelopmentAssociateisresponsibleforthe
technicaldesign,codingandunittestingofsoftware
solutionsforavarietyoftechnologyplatformsinsupportof
systemmaintenanceorenhancementefforts.
KeyResponsibilitiesinclude:Technicalanalysis,design,
codeandtestingofsoftwarecomponents.Developing
technicalsystemspeciications.Participatinginstructured
peerreviews/walkthroughs.Creatingoperational
documentationfortheSAPapplications.Meetservice
commitmentsforassigneddeliverablesandproactively
providingworkstatus.Provideinputtoassistin
determininglevelofworkeffortforassignedactivities.
Anticipating,identifying,trackingandresolvingissuesand
risksaffectingtheapplications.Providesecondarysupport
towardapplicationreleasesintoproduction.Maintenance,
enhancementand/orprojectsupporttasks.
Programmer/SoftwareEngineer
IntegralpartoftheResearch&Developmentteam
responsibleforthedesignofourapplicationsoftware,
aswellasongoingapplicationmaintenance,
enhancements,andissueresolution.Workboth
independently,aswellasinclosecollaborationwith
othermembersoftheR&D,support,andQuality
Assuranceteams.
Partneredwithaseniorteammemberwhoservesas
yourmentorandassistsyouinbroadeningyour
programmingskills,duringthistime,youwillworkon
simplerissuesandproductenhancements.Asyour
knowledgeofoursoftwareandindustrygrows,youwill
gainincreasingresponsibilitiesonmorecomplex
projects.Customerservice,problemsolvingand
communicationskillsrequired.
113 Straon Administraon Center • careerhelp@kutztown.edu • 610‐683‐4067
www.kutztown.edu/careercenter • Offie Hours: M‐F 8‐4:30 (Quick Queson/Walk‐In Hours: 2‐4)
RESUME&COVERLETTERGUIDE
Computer Science Majors
CaitlinComputerScience
123EmploymentAvenue,Kutztown,PA19530
[email protected],555‐555‐5555
OBJECTIVE
Entry‐levelpositionintheieldofcomputersciencewithafocusonsoftwaredevelopment.
TECHNICALCOMPETENCIES
OperatingSystems:Windows,Linux
ProgrammingLanguages:C++,Java,Python
WebLanguages:HTML,JQuery,PHP
EDUCATION
B.S.KutztownUniversityofPennsylvania Kutztown,PA
 Major:ComputerScience/SoftwareDevelopment Dec20xx
GPA:3.73
Dean’sListFall20xx‐Spring20xx

RelatedCourses:WebProgramming,JavaProgramming,ProgrammingLanguages,OperatingSystems,
Software,Engineering,Web‐basedSoftwareDesignandDevelopment,HumanComputerInteraction
INTERNSHIP&EXTERNSHIPEXPERIENCE
ComputerAid,Inc. Allentown,PA
ProgrammingandDevelopmentIntern Spring20xx
Assistedwithcodedevelopmentfortaxprocessingsystem
Testedanddebuggedvariousapplications
Createdcodedocumentation
Presentedgroupcodesummaryprojectatannualcompanyseminar
StudentExtern Sept20xx
Observedprocessofcodedevelopmentandtroubleshootingtechniques
Attended“TechTalk”focusedonanalysisanddesignfornewapplications

RELATEDEXPERIENCE
 KutztownUniversityResNetHelpdesk Kutztown,PA
 StudentSupportStaffMemberFall20xx‐Present
AssistwithAdware/SpywareandTrojanremoval
Performanti‐virusinstallation,systemupdatesandsystemrestorations
Completetroubleshootingtasksrelatedtodatarecoveryandprinter/scannerissues
Aideinsecurityproceduressuchasstudentpasswordchanges
CommunicateeffectivelywithResNetstaffandstudents
CAMPUSINVOLVEMENT&PROFESSIONALDEVELOPMENT
 Member,KutztownTechnologyAssociation Fall20xx‐Present
 Member,PhiKappaPhiNationalHonorsFraternity Fall20xx‐Present
 Member,AmericanComputerScientistsAssociation(ACSA) Fall20xx‐Present
 Volunteer,SpecialOlympics,KutztownUniversitySpring20xx&20xx
 Recipient,CareerSuccessCertiicate,KutztownUniversityCareerDevelopmentCenterSpring20xx
 Recipient,CareerExplorationCertiicate,KutztownUniversityCareerDevelopmentCenterFall20xx
WORKEXPERIENCE
BestBuy Wyomissing,PA
 SalesConsultantSummers20xx‐20xx
Answeredtechnology‐relatedinquiriesregardingdesktops,laptopsandtablets
Communicatedwithdiversestafftoprovidepositivecustomerexperience
Resolvedissuesandcompletecustomerreturns
QUALIFICATIONS
FluentinSpanishandEnglish
Experiencecommunicatingwithdiversepopulations
Stronginterpersonalandproblemsolvingskills
Resume Sample
Anita Jobb
123 Main Street 610 123‐1234
Coopersburg, PA 18036 [email protected]
Objecve
An internship in the field of human services; special interest in working with at‐risk teens
Qualificaons
Fluent Spanish Experience working with diverse populaons
Well organized and dependable Excellent interpersonal skills
Educaon
B.S. Kutztown University of Pennsylvania Kutztown, PA
Major: Criminal Jusce May 20xx
Minor: Psychology
GPA: 3.40
Honors
President’s Scholarship, Kutztown University, Kutztown, PA 20xx‐20xx
Girl Scouts Gold Award, Troop 123, Coopersburg, PA 20xx
Related Experience
Volunteer, KUBok Neighborhood Watch, Kutztown, PA November 20xx‐Present
In conjuncon with Kutztown Borough residents and police, monitor streets
of Kutztown during peak social hours to keep students and residents safe.
Extern, Coopersburg Police Department, Coopersburg, PA July 20xx
Observed daily dues of police officers during a ride‐along experience.
Work Experience
Desk Receponist, Kutztown University, Kutztown, PA January 20xx Present
Greet guests and residents, enforce visitaon policy and check guest idenficaon.
Answer quesons, perform administrave and clerical tasks.
Head Life Guard, Hillcrest Swim Club, Center Valley, PA Summer 20xx
Life Guard Summers 20xx and 20xx
Insured safety of patrons, enforced all rules and regulaons, coordinated
emergency procedures, provided first aid in emergency situaons, maintained
posive relaonships and rapport with patrons, and performed general maintenance.
Campus Involvement
Criminal Jusce Club January 20xx‐Present
Career Exploraon Cerficate, Career Development Center Spring 20xx
Berks Hall Council October 20xx‐Present
Women’s Lacrosse Club September 20xx‐Present
Use 4‐6 strengths that
are RELEVANT to your
objecve and to your
potenal employer.
Use acon verbs (past tense for past ex‐
perience and present tense for current
experience) to describe your experience.
FOCUS on those tasks that relate to your
career objecve.
Do NOT include the names and contact informaon of your references on your resume.
Align non‐substanve info such
as dates, cies, and states on
the right margin.
Indent body text under the
secon heading, all body text
should align to one point of
indent.
Formang Tips:
 Emphasize your name
 Set margins to 1/2”‐1”
 Use 12 –14 point font for
headings
 Use 10‐12 point font for
body text
Indent body text under the
secon headings. All body text
should align to one point of
indent. Do not create mulple
points of indent as you would
in an outline.
Cover Leer Sample
January 20, 20xx
(4 blank lines)
Ms. Laura Mellner
Execuve Director
Northeast Youth Programs
01010 Norway Drive
Philadelphia, PA 19114
(1 blank line)
Dear Ms. Mellner:
(1 blank line)
As a senior English/professional wring major graduang this May from Kutztown University, I was very excited to find your
Markeng, PR and Community Outreach Specialist posng on KU Career Network. I grew up in Philadelphia and am familiar with
Northeast Youth Programs and the extraordinary service it provides to youth and families in Delaware County.
(1 blank line)
You will note on my enclosed resume, I have experience in various areas of public relaons and markeng.
My public relaons internship with the American Red Cross of Delaware County provided me with the
opportunity to work closely with a Board of Directors in a non‐profit seng. I also worked daily with the
director to plan, market, and execute the agency’s largest fundraiser of the year: a benefit dance which
raised over $30,000. My dues included wring press releases and arcles for the monthly newsleer,
updang content on the agency website, solicing donaons from area businesses, maintaining a guest
and donor list in Microso Access, and communicang with vendors. Planning an event of this magnitude
requires the ability to multask, as well as excellent communicaon skills, close aenon to detail, and the
ability to work both independently and as part of a team. In addion to this internship, I had the privilege
to serve as my sorority’s Community Outreach Chair where I communicated and worked with both campus
and community residents to organize volunteer acvies for my chapter. I coordinated a small team of
volunteers who organized a fundraising project neng over $5,000 for a charity; the experience of
creang both on‐line and in‐print campaigns further strengthened my public relaon skills.
(1 blank line)
I am very excited about the possibility of working at Northeast Youth Programs and would appreciate the
opportunity to meet with you to discuss my credenals. Please let me know if you need addional
informaon or wring samples. I am available for an interview at your convenience. Thank you for your
me and consideraon.
(1 blank line)
Sincerely,
(4 blank lines for signature)
Anita Jobb
123 Main Street
Coopersburg, PA 18036
610‐123‐1234
ajobb***@live.kutztown.edu
(2 blank lines)
Enclosure
BEFORE YOU START wring, review the internship/
job posng to determine the needs and requirements
of the posion or program for which you are
applying. In your leer, make every effort to show
the connecons between your qualificaons and
their requirements/needs.
Formang Tips:
In the opening paragraph, catch the
reader’s aenon with a strong first
sentence. Be sure to include:
 The posion or program for which you
are applying.
 How you heard about the posion.
 Why are you interested in this
posion, program or organizaon.
In the second paragraph
(and possibly the third),
explain:
 How your skill,
knowledge, and/or
experience relate to the
posion requirements or
qualificaons.
 What you can contribute
to the organizaon and
how you can help them
meet their goals or
support their mission.
In the closing paragraph, reiterate your interest
in the posion or organizaon.
 Make a request for an interview.
 Thank the reader for his/her consideraon.
Include your contact informaon with the
closing under your name.
Type the word in Enclosure to indicate
you have included your resume.
 Focus on keywords from
the job posng in the
second paragraph, (ex:
communicaon, website.
Markeng materials,
press releases,
fundraising, outreach).