Technology User Guide
Volume III: DRC INSIGHT
Data Recognition Corporation (DRC)
13490 Bass Lake Road
Maple Grove, MN 55311
Wisconsin Service Line: 1-800-459-6530
DRC INSIGHT Portal: https://wi.drcedirect.com
Email: [email protected]
Revision Date: January 5, 2024
WISCONSIN
COPYRIGHT
Copyright © 2023 Data Recognition Corporation
The following items in DRC INSIGHT are protected by copyright law:
• The User Guide.
• All text and titles on the software’s entry and display, including the look and feel of the interaction of the windows, supporting menus,
pop-up windows, and layout.
DRC INSIGHT Online Learning System and DRC INSIGHT Portal are trademarked by Data Recognition Corporation.
Any individuals or corporations who violate these copyrights and trademarks will be prosecuted under both criminal and civil laws, and any
resulting products will be required to be withdrawn from the marketplace.
The following are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries:
• Internet Explorer
• Microsoft
• Windows
• Windows 8
• Windows 10
• Windows 10 in S mode
• Windows 11
The following are trademarks or registered trademarks of Apple Corporation in the United States and/or other countries:
• Apple
• iPad
• iPadOS
• macOS
• Safari
The following are trademarks or registered trademarks of Google Corporation in the United States and/or other countries.
• Chrome
• Chrome OS
• Google Play
The following is a trademark or registered trademark of Mozilla Corporation in the United States and/or other countries.
• Firefox
Linux is a registered trademark of Linus Torvalds.
Ubuntu and Canonical are registered trademarks of Canonical Ltd.
Gnome is a trademark of the Gnome Foundation.
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ContentsContents
Introduction
About This Guide 6
DRC INSIGHT Windows Installation
What’s Covered in This Section 8
Multiple Testing Programs 8
Quick Tour: Installing the DRC INSIGHT Online Assessments App for Windows 9
Quick Tour: Installing DRC INSIGHT for Windows OS Interactively 11
Installing DRC INSIGHT from a Command Line or Silently 13
Installing DRC INSIGHT from a Command Line 13
Installation Command Syntax and Example 14
Installing DRC INSIGHT Silently Using Orca 15
Starting, Stopping, and Uninstalling DRC INSIGHT 16
Starting DRC INSIGHT 16
Stopping DRC INSIGHT 16
Uninstalling DRC INSIGHT 16
Control Panel 16
Start Menu 16
Command 16
DRC INSIGHT macOS Installation
What’s Covered in This Section 18
Multiple Testing Programs 18
Rosetta Software and DRC INSIGHT Software for macOS Devices 19
Quick Tour: Installing DRC INSIGHT for macOS 20
Managing DRC INSIGHT 22
Installing DRC INSIGHT Using a Software Deployment Tool 22
Starting DRC INSIGHT 23
Stopping DRC INSIGHT 23
Uninstalling DRC INSIGHT 23
DRC INSIGHT Linux Installation
What’s Covered in This Section 25
Installation Prerequisite 25
Multiple Testing Programs 25
Installing 32-bit Java Libraries 26
Installing the GNOME Desktop Environment 27
Quick Tour: Installing DRC INSIGHT for Linux 28
Managing DRC INSIGHT 30
Installing DRC INSIGHT Using Terminal Mode 30
Installing DRC INSIGHT from a Command Line 30
Installation Command Syntax and Example 30
Uninstalling DRC INSIGHT Using the Synaptic Package Manager 31
Uninstalling DRC INSIGHT Manually 31
Cleanup 31
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ContentsContents
Installing DRC INSIGHT on iPad Devices
What’s Covered in This Section 33
DRC INSIGHT and the Apple App Store 33
Distributing and Registering DRC INSIGHT 33
Cross-Website Tracking 34
Preparing iPads for Testing 34
Viewing the DRC INSIGHT Conguration on an iPad 36
iPad Timeout Issue Due to Content & Privacy Restrictions 36
Installing DRC INSIGHT on Chrome OS Devices
What’s Covered in This Section 38
Setting Up DRC INSIGHT on Chrome OS Devices 38
DRC INSIGHT Installation Overview 39
Chrome OS Devices and COS - SD Software 39
Multiple Testing Programs 39
Example of Chrome OS Device Setup and Conguration for DRC INSIGHT 40
Quick Tour: Installing and Deploying the DRC INSIGHT Secure App to Chrome Devices 41
Using the System Readiness Check on a Chrome OS Device 43
The System Readiness Check
What’s Covered in This Section 45
Starting the System Readiness Check 45
What the System Readiness Check Displays 46
The System Readiness Check Fields 47
The System Readiness Check Buttons and Icons 48
The System Readiness Check Required Tests 49
Resolving System Readiness Check Required Tests 50
Issue 1. Audio Capability Error 50
Issue 2. Client Version Error 50
Issue 3. Internet Connection Error 50
Issue 4. Operating System Level Error 50
Issue 5. RAM Error 51
Issue 6. Screen Resolution Error 51
Issue 7. COS Service Device Connection Error 51
Issue 8. User Agent Error 51
Page 5
Introduction
Page 6
IntroductionIntroduction
About This Guide
This user guide is part of a multivolume set that describes how to congure, install, manage, and troubleshoot
DRC INSIGHT online testing. This volume, Volume III: DRC INSIGHT, describes how to congure, install,
manage, and troubleshoot the DRC INSIGHT software. It contains installation information for the various
environments that support DRC INSIGHT and describes how to use the System Readiness Check to verify
that your Testing Devices are ready for testing.
Important: Throughout this user guide, the Information icon ( ) indicates important information or
crucial tips.
DRC INSIGHT
The main component of DRC INSIGHT, the DRC INSIGHT Secure Application, is the secure web-browser
testing interface installed on each Testing Device.
Page 7
DRC INSIGHT Windows Installation
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DRC INSIGHT Windows DRC INSIGHT Windows
InstallationInstallation
What’s Covered in This Section
This section describes the DRC INSIGHT installation process in a Windows environment. The various
DRC INSIGHT installation options, as well as the processes of starting, stopping, and uninstalling DRC
INSIGHT, are covered in this section and described in the topics listed below.
Quick Tour: Installing the DRC INSIGHT Online Assessments App for Windows
Describes how to download and install the DRC INSIGHT Online Assessments App directly to the
Windows Testing Device that you are using to access the App store. You must perform this installation
interactively; you cannot install the App silently (non-interactively).
Quick Tour: Installing DRC INSIGHT for Windows OS Interactively
Describes how to download the DRC INSIGHT installation le and install DRC INSIGHT on one or more
Testing Devices interactively by using the DRC INSIGHT installation wizard.
Installing DRC INSIGHT From a Command Line or Silently
Describes how to download the DRC INSIGHT installation le and install DRC INSIGHT on one or more
Testing Devices silently (non-interactively).
Starting, Stopping, and Uninstalling DRC INSIGHT
Describes various ways to start, stop, and uninstall DRC INSIGHT.
Important:
• To make the DRC INSIGHT installation process easier, DRC recommends that you install the Central Oce
Services (COS) Service Device (COS - SD) before you use the COS interface to create COS Congurations and
before you install DRC INSIGHT.
• You must have administrator privileges to install and update DRC INSIGHT in a Windows Server environment.
Multiple Testing Programs
If you plan to test across multiple testing programs, you can use a COS - SD and the same set of DRC
INSIGHT Testing Devices to access these programs. COS makes it easy to combine multiple testing
programs into a single COS Conguration by using COS - SDs with Content Management.
• You can install a COS - SD and DRC INSIGHT on the same Windows, macOS, or Linux computer.
• For details, refer to the Technical Bulletins, Conguring a COS Service Device and DRC INSIGHT on
a Single Windows PC for Online Testing and Conguring a COS Service Device and DRC INSIGHT
on a Single macOS Computer for Online Testing on your state’s Portal site by navigating to MY
APPLICATIONS–General Information–Documents.
• You can have content for multiple testing programs on the same COS - SD.
• You can use DRC INSIGHT to access multiple testing programs from the same Testing Device.
• You can access the dierent testing programs using the DRC INSIGHT desktop shortcut. When you
start DRC INSIGHT, a page displays that lists the testing programs from which you can select.
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DRC INSIGHT Windows DRC INSIGHT Windows
InstallationInstallation
Quick Tour: Installing the DRC INSIGHT Online Assessments App for
Windows
This Quick Tour describes how to download and install the DRC INSIGHT Online Assessments App and
register the Windows computer as a Testing Device.
1. Navigate to the Microsoft App store using a supported browser.
2. Search for DRC INSIGHT Online Assessments and click Get when the DRC INSIGHT Online
Assessments App download window displays.
3. After the download is complete, click Launch to start the DRC INSIGHT Online Assessments App.
4. The Conguration Not Found page displays. To successfully register the Windows computer as
a Testing Device with DRC INSIGHT, locate the Testing Device’s Org Unit ID from the COS
Conguration. When you have the Org Unit ID (you can copy and paste it), click Assign Device to Org
Unit.
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DRC INSIGHT Windows DRC INSIGHT Windows
InstallationInstallation
Quick Tour: Installing the DRC INSIGHT Online Assessments App for
Windows (cont.)
5. When the Device Registration page displays, enter or paste the Testing Device’s Org Unit ID and click
Add. When the Register button is enabled, click Register.
6. When the Testing Device is successfully registered with DRC INSIGHT, if a single testing program
is associated with the COS Conguration, its landing page displays. If multiple testing programs are
associated with the COS Conguration, a page displays that you can use to select the testing program.
After you make your selection, the landing page for the testing program displays.
From the landing page in the DRC INSIGHT Online Assessments App, you can try the Test Practice or
Test Demo, or sign in to a take a test using your DRC INSIGHT log-in information.
7. To start the System Readiness Check, click the check mark ( ) in the lower-left side, enter 7745 (the
System Readiness Check access code), and click Submit. The System Information screen displays for
the System Readiness Check and indicates whether the Testing Device has sucient screen resolution,
Internet connectivity, memory (RAM), and other technical specications needed to perform online
testing for the testing program (see “What the System Readiness Check Displays” on page 46).
8. Click Execute Tests to verify that the Testing Device and any COS - SDs are congured correctly and
click Details next to any test for which you need more information (see
“Resolving System Readiness Check Required Tests” on page 50).
9. When you are ready, click Exit.
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DRC INSIGHT Windows DRC INSIGHT Windows
InstallationInstallation
Quick Tour: Installing DRC INSIGHT for Windows OS Interactively
This Quick Tour describes how to install DRC INSIGHT for Windows. DRC provides an easy-to-use
wizard to install the software.
1. To launch the wizard and start the installation, navigate to your state’s Portal site, sign in, navigate to
the Downloads tab on the General Information page, and download the DRC INSIGHT installer.
2. After you have downloaded the installer, click the DRC_INSIGHT_Setup.msi icon to start an
installation. When the Welcome to the DRC INSIGHT Online Learning System Setup Wizard window
displays, click Next to continue.
Note: On most installation windows, you can click Back to return to the previous window or Next to
proceed to the next window. Some windows display other options.
3. The License Agreement window displays. To continue the installation, read the agreement and select
the option I accept the terms in the License Agreement. (If you do not accept the agreement, the
installation ends.) Click Next to continue when the Next button is active.
4. The Congure Shortcuts window displays. Use this window to indicate which shortcuts the installation
process should create. DRC recommends that you select both shortcuts.
After you have made your selections, click Next to continue.
5. The Ready to Install window displays. Click Back to review or change your settings, Install to start the
installation, or Cancel to cancel the process.
6. While DRC INSIGHT is being installed, a progress window indicates the status of the installation. If
necessary, you can click Cancel to end the installation process.
7. When the installation nears completion, the Completing the DRC INSIGHT Online Learning System
Setup Wizard window displays, indicating that DRC INSIGHT is almost installed.
Specify whether to launch the System Readiness Check (the default value). The System Readiness
Check veries that the testing computer has sucient screen resolution, Internet connectivity, memory
(RAM), and other technical specications needed to perform online testing (see
“What the System Readiness Check Displays” on page 46).
Make your selections and click Finish to register the device with DRC INSIGHT.
8. The Conguration Not Found page displays. To successfully register the Testing Device with DRC
INSIGHT, locate the Testing Device’s Org Unit ID from the COS Conguration. When you have the
Org Unit ID (you can copy and paste it), click Assign Device to Org Unit.
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DRC INSIGHT Windows DRC INSIGHT Windows
InstallationInstallation
Quick Tour: Installing DRC INSIGHT for Windows OS Interactively (cont.)
9. When the Device Registration page displays, enter or paste the Testing Device’s Org Unit ID and click
Add. When the Register button is enabled, click Register.
When the Testing Device is registered, the System Readiness Check displays for the COS
Conguration’s testing program. If the COS Conguration is associated with more than one testing
program, a page displays that you can use to select your testing program. The System Readiness Check
displays for the testing program you selected.
10. When the System Readiness Check launches, the System Information screen displays. You can see
details about each System Readiness Check test, execute the tests, and view the results.
Click Execute Tests to verify that the Testing Device and any COS - SDs are congured correctly.
Click Details next to any test you need more information about (see “Resolving System Readiness
Check Required Tests” on page 50). When you are ready, click Exit.
11. When the Testing Device is successfully registered with DRC INSIGHT, if a single testing program
is associated with the COS Conguration, its landing page displays. If multiple testing programs are
associated with the COS Conguration, a page displays that you can use to select the testing program.
After you make your selection, the landing page displays.
Within the DRC INSIGHT App, you can try the Test Practice or Test Demo, or sign in to a take a test.
In addition, you can sign in to the System Readiness Check by clicking the check mark ( ) in the
lower-left side and entering 7745, the System Readiness Check access code. The System Readiness
Check veries that the Testing Device has sucient screen resolution, Internet connectivity, memory
(RAM), and other technical specications needed to perform online testing (see “What the System
Readiness Check Displays” on page 46).
12. The installation adds a single shortcut to your desktop. Use the shortcut to sign in to the Test Practice,
try the Test Demo, view sample test items, or test using your DRC INSIGHT log-in information.
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DRC INSIGHT Windows DRC INSIGHT Windows
InstallationInstallation
Installing DRC INSIGHT from a Command Line or Silently
This section describes how to install DRC INSIGHT from a command line and how to install DRC
INSIGHT silently (non-interactively). After installing DRC INSIGHT, start DRC INSIGHT to register the
Testing Device with its COS Conguration. (You can do this manually, or automatically using a script or
device management software.)
Important: Register the Testing Device before applying any desktop protection software, such as Deep
Freeze, to avoid having the device re-register with the COS Conguration every time DRC INSIGHT is
launched.
Installing DRC INSIGHT from a Command Line
1. To install DRC INSIGHT from a command line, navigate to your state’s Portal site, sign in, and
download the Windows DRC INSIGHT installation le, DRC_INSIGHT_Setup.msi, to the C: drive.
2. Execute the DRC INSIGHT setup command—DRC_INSIGHT_Setup.msi—using the specic options
(see below) you want to use. To display a list of the command line options, use the /h (help) parameter
with the setup command by selecting Run... and specifying DRC_INSIGHT_Setup.msi -h.
The following gure shows a list of the standard options. Refer to the Windows Installer Software
Development Kit for detailed information about the command line syntax.
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DRC INSIGHT Windows DRC INSIGHT Windows
InstallationInstallation
Installation Command Syntax and Example
The following is the syntax for the install program command:
DRC_INSIGHT_Setup.msi <properties> <MSI switches>
Note: All properties are passed in a key=value format (see below).
Examples
The following are examples of commands used to install DRC INSIGHT, with and without a proxy host,
using an Org Unit ID of 123456789.
Important: Do not copy and paste this information—it is meant for example only.
msiexec.exe /i DRC_INSIGHT_Setup.msi /qn https_proxy="https://10.1.1.1:55222" ou_
ids="123456789"
msiexec.exe /i DRC_INSIGHT_Setup.msi /qn ou_ids="123456789"
https_proxy
is the path to the proxy host (if specied).
ou_ids is the Org Unit ID number to which the device is assigned. This parameter points to the specic
COS Conguration information for COS - SD content, district and school ID, proxy server information,
and automatic update information. It is used to register the device with DRC INSIGHT.
Note: For more information about the MSIEXEC properties and switches that you can use with the
installation application, refer to the Microsoft Command-Line Options page.
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DRC INSIGHT Windows DRC INSIGHT Windows
InstallationInstallation
Installing DRC INSIGHT Silently Using Orca
To install DRC INSIGHT silently using Orca, perform the following steps:
1. Navigate to your state’s Portal site, sign in, navigate to the Downloads tab on the General Information
page, and download the Windows DRC INSIGHT installer, DRC_INSIGHT_Setup.msi, to the C: drive.
2. Download a copy of ORCA to your Program Files folder.
3. Right-click Orca.exe and select Open.
4. Browse to the DRC_INSIGHT_Setup.msi le and open it.
5. Select Property
6. Use the Property column to sort the display.
7. Locate the OU_IDS eld and enter the Org Unit ID with no quotation marks or spaces (see the example
below).
OU_IDS 123456789
8. If you are using a proxy host, locate the HTTPS PROXY eld and enter the full proxy address with no
spaces (see the example below).
HTTPS PROXY https://10.1.1.1.:55
9. Save the le and exit Orca.
Important: Save the le using Save, not Save As.
10. Use the following command to run the updated installer:
msiexec.exe /i DRC_INSIGHT_Setup.msi /qn
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DRC INSIGHT Windows DRC INSIGHT Windows
InstallationInstallation
Starting, Stopping, and Uninstalling DRC INSIGHT
This section describes various ways to start, stop, and uninstall DRC INSIGHT.
Starting DRC INSIGHT
You can start DRC INSIGHT from a Windows computer using the desktop shortcut, the Windows Start
menu, or Windows Explorer. For 64-bit Windows, start Windows Explorer and select the installation drive–
Program Files–DRC INSIGHT Online Assessments–DRCInsight.exe for DRC INSIGHT.
Stopping DRC INSIGHT
If DRC INSIGHT becomes unresponsive on a Windows computer, you can stop it by using the Windows
Task Manager.
1. Start the Task Manager, by pressing Ctrl–Alt–Delete and selecting Task Manager.
2. When the Task Manager window displays, select DRCInsight.exe in the Processes tab and click End
Task.
If DRC INSIGHT becomes unresponsive on a Windows 10 computer, you can stop it by pressing ALT–F4.
Uninstalling DRC INSIGHT
You can uninstall DRC INSIGHT from a Windows machine by using the Control Panel, the Start menu, or
silently using a command.
Note: If you cannot remove DRC INSIGHT, please contact DRC Customer Service.
Control Panel
To uninstall DRC INSIGHT using the Control Panel, select Uninstall a Program, select DRC INSIGHT
Online Learning System–DRC Online Assessments, right-click, and select Uninstall.
Start Menu
To uninstall DRC INSIGHT using the Start menu, select All Programs–DRC INSIGHT Online
Assessments–DRC INSIGHT Uninstaller and click Yes when the Windows Installer dialog box displays.
Command
To uninstall DRC INSIGHT silently, use the following command:
msiexec.exe /x DRC_INSIGHT_Setup.msi /qn
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DRC INSIGHT macOS Installation
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DRC INSIGHT DRC INSIGHT
macOS InstallationmacOS Installation
What’s Covered in This Section
This section describes the DRC INSIGHT installation process in a macOS environment. The rst part of
this section provides basic information about installing DRC INSIGHT interactively using the installation
wizard. Then, the section provides information about installing DRC INSIGHT using a software deployment
tool and uninstalling DRC INSIGHT.
Important: To make the DRC INSIGHT installation process easier, DRC recommends that you install
the COS - SD before you use the COS interface to create COS Congurations and before you install
DRC INSIGHT.
Multiple Testing Programs
If you plan to test across multiple testing programs, you can use a COS - SD and the same set of DRC
INSIGHT Testing Devices to access these programs. COS makes it easy to combine multiple testing
programs into a single COS Conguration by using COS - SDs with Content Management.
• You can install a COS - SD and DRC INSIGHT on the same computer.
For details, refer to the Technical Bulletins, Conguring a COS Service Device and DRC INSIGHT on
a Single Windows PC for Online Testing and Conguring a COS Service Device and DRC INSIGHT
on a Single macOS Computer for Online Testing on your state’s Portal site by navigating to MY
APPLICATIONS–General Information–Documents.
• You can have content for multiple testing programs on the same COS - SD.
• You can use DRC INSIGHT to access multiple testing programs from the same Testing Device.
• When you start DRC INSIGHT, a page displays that lists the testing programs from which you can
select.
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DRC INSIGHT DRC INSIGHT
macOS InstallationmacOS Installation
Rosetta Software and DRC INSIGHT Software for macOS Devices
If you are testing using a macOS device that has an M1 chip, the Rosetta software must be installed on the
device before you install DRC INSIGHT. If the Rosetta software is not installed, during the installation
process you will be prompted to install it (see the image below).
Keep the following items in mind if you need to install the Rosetta software on your macOS device.
• Application (Intel) means that the app supports only Intel processors and needs Rosetta to work on any
macOS device with Apple Silicon processors.
• Application (Universal) means that the app supports both Apple Silicon processors and Intel processors
and uses Apple Silicon processors by default.
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DRC INSIGHT DRC INSIGHT
macOS InstallationmacOS Installation
Quick Tour: Installing DRC INSIGHT for macOS
This Quick Tour describes how to install DRC INSIGHT on a macOS device. DRC provides an easy-to-use
wizard to install the software.
1. Sign in to your state’s Portal site, select MY APPLICATIONS–General Information–Downloads,
and click the DRC INSIGHT macOS Installer (macOS) Download icon (
).
2. After you have downloaded the installer, click on the drc_insight_setup_xx.x.x.pkg icon to start an
installation.
Note:
• You must be a macOS System Administrator to install DRC INSIGHT.
• The actual .pkg le will include a version number. Use the version number from the .pkg le name
as the current version.
3. The Welcome screen displays for the DRC INSIGHT Online Learning System Setup Wizard. Click Next to
continue.
4. The License Agreement window displays. To continue the installation, read the agreement and select
the option I accept the terms in the License Agreement. (If you do not accept the agreement, the
installation ends.)
5. The Standard Install window displays, indicating the amount of disk space the installation will require.
Click Install.
6. The Standard Install on “Mac version” window displays. You can change the installation location or use
the default location. To use the default location, click Install.
7. After you enter your name and password and click Install Software, the installation begins.
8. During the installation, a window indicates the progress of the installation.
9. After the installation, a window indicates the status of the installation. If the installation is successful,
click Close. Otherwise, if necessary, click Go Back to change your installation options.
10. The Conguration Not Found page displays. To successfully register the Testing Device with DRC
INSIGHT, locate the Org Unit ID from the COS Conguration. When you have the Org Unit ID (you
can copy and paste it), click Assign Device to Org Unit.
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macOS InstallationmacOS Installation
11. When the Device Registration page displays, enter or paste the Org Unit ID and click Add.
When the Register button is enabled, click Register. When the Testing Device is registered, the System
Readiness Check displays for the COS Conguration’s testing program. If the COS Conguration is
associated with more than one testing program, a page displays that you can use to select your testing
program. The System Readiness check displays for the testing program you selected.
12. When the System Readiness Check launches, the System Information screen displays. You can see
details about each System Readiness Check test, execute the tests, and view the results.
Click Execute Tests to verify that the Testing Device and any COS - SDs are congured correctly.
Click Details next to any System Readiness Test to see more information about the status of the test
(see “Resolving System Readiness Check Required Tests” on page 50). When you are ready, click
Exit.
13. When the Testing Device is successfully registered with DRC INSIGHT, if a single testing program
is associated with the COS Conguration, its landing page displays. If multiple testing programs are
associated with the COS Conguration, a page displays that you can use to select the testing program.
After you make your selection, the landing page displays.
Within the DRC INSIGHT App, you can sign in to the System Readiness Check by clicking the check
mark ( ) in the lower-left side and entering 7745, the System Readiness Check Access Code. The
System Readiness Check veries that the testing computer has sucient screen resolution, Internet
connectivity, memory (RAM), and other technical specications needed to perform online testing (see
“What the System Readiness Check Displays” on page 46).
14. After installation, launch the application from the Launchpad, via Spotlight, or from the Applications
folder, and sign in to the Test Practice, try the Test Demo, view sample test items, test using your DRC
INSIGHT log-in information
Quick Tour: Installing DRC INSIGHT for macOS (cont.)
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DRC INSIGHT DRC INSIGHT
macOS InstallationmacOS Installation
Managing DRC INSIGHT
This section describes how to install DRC INSIGHT using a software deployment tool, how to start and
stop DRC INSIGHT, and how to uninstall DRC INSIGHT.
After installing DRC INSIGHT, start DRC INSIGHT to register the Testing Device with its COS
Conguration. (You can do this automatically using a script or device management software, or you can do
this manually.)
Important: Register the device before applying any desktop protection software, such as Deep Freeze,
to avoid having the device re-register with the COS Conguration every time DRC INSIGHT is launched.
Installing DRC INSIGHT Using a Software Deployment Tool
The following example shows how to install DRC INSIGHT on a macOS device using the Apple Remote
Desktop software.
Note: The Apple Remote Desktop software is used for this example, but the process is similar with other
software deployment tools.
1. If there is an old version of DRC INSIGHT, remove the old version and install and congure the DRC
INSIGHT Secure Application on the computer from which you will be distributing the software (see
“Quick Tour: Installing DRC INSIGHT for macOS” on page 20).
Important: To ensure that testers can access the correct le folders on the testing computers, you may
need to adjust the permissions on the le folders you will be copying before you distribute them to the
testing computers.
2. Start the Apple Remote Desktop software and select the following directory in a Copy Items window
from the Apple Remote Desktop administrator’s computer.
/Applications/DRC INSIGHT Online Assessments
Note: You may need to adjust the destination locations and permissions depending on testers’
permissions.
3. Copy the le folders to your list of destination computers.
4. Verify the installation by running the System Readiness Check on the computers on which you installed
the software.
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DRC INSIGHT DRC INSIGHT
macOS InstallationmacOS Installation
Starting DRC INSIGHT
You can start DRC INSIGHT on a testing computer by using the Launchpad, via Spotlight, or from the
Applications folder by double-clicking Applications–DRC INSIGHT Online Assessments–DRCInsight
Online Assessments.app.
Stopping DRC INSIGHT
If DRC INSIGHT becomes unresponsive, you can stop it using the key combination, Command–Q.
Uninstalling DRC INSIGHT
You can uninstall DRC INSIGHT using the Applications folder by double-clicking Applications–DRC
INSIGHT Online Assessments–DRC Uninstaller.app. Click Ye s when the Warning dialog box displays,
enter your Mac Administrator login information, and click OK. The process automatically uninstalls the
program.
Note: You can also run the uninstall process silently.
Page 24
DRC INSIGHT Linux Installation
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DRC INSIGHT Linux DRC INSIGHT Linux
InstallationInstallation
What’s Covered in This Section
This section describes the DRC INSIGHT installation process in a Linux environment. The rst part of
this section provides basic information about installing DRC INSIGHT interactively using the installation
wizard. Then, the section provides information about installing DRC INSIGHT from a terminal or a
command line, and information about uninstalling DRC INSIGHT with the Synaptic Package Manager or
by command.
Note: You should be familiar with Linux concepts such as terminal mode/session/window, the Synaptic
Package Manager software, and the Ubuntu Software Center. For any commands entered from a Linux
terminal session, the combination of backslash space (\ ) indicates a space.
Important: To make the DRC INSIGHT installation process easier, DRC recommends that you install
the COS - SD before you use the COS interface to create COS Congurations and before you install DRC
INSIGHT.
Installation Prerequisite
The Gnome desktop environment is required to install DRC INSIGHT on a Linux computer (see “Installing
the GNOME Desktop Environment” on page 27).
Multiple Testing Programs
If you plan to test across multiple testing programs, you can use a COS - SD and the same set of DRC
INSIGHT Testing Devices to access these programs. COS makes it easy to combine multiple testing
programs into a single COS Conguration by using COS - SDs with Content Management.
• You can install a COS - SD and DRC INSIGHT on the same computer.
• You can have content for multiple testing programs on the same COS - SD.
• You can use DRC INSIGHT to access multiple testing programs from the same Testing Device.
• You can access the dierent testing programs using the same DRC INSIGHT desktop shortcut. When
you start DRC INSIGHT, a page displays that lists the testing programs from which you can select.
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DRC INSIGHT Linux DRC INSIGHT Linux
InstallationInstallation
Installing 32-bit Java Libraries
Important: On some 64-bit Linux systems, you must install the 32-bit Java libraries for the DRC
INSIGHT installation program to run. To install these libraries, enter the following commands from a
terminal session.
sudo -i
cd /etc/apt/sources.list.d
echo “deb http://old-releases.ubuntu.com/ubuntu/ raring main restricted universe multiverse”
>ia32-libs-raring.list
apt-get update
apt-get install ia32-libs
If the apt-get install ia32-libs command fails, enter the following commands.
sudo dpkg --add-architecture i386
sudo apt-get update
sudo apt-get install ia32-libs
Page 27
DRC INSIGHT Linux DRC INSIGHT Linux
InstallationInstallation
Installing the GNOME Desktop Environment
The GNOME desktop environment is required before you can install DRC INSIGHT on a Linux computer.
Follow these steps to install the GNOME desktop environment.
1. Press Ctrl+Alt+T to open a terminal window.
2. Type the following commands at the prompt and press Enter. The rst command (before the semicolon)
updates Ubuntu. The second command installs the GNOME desktop environment.
sudo apt-get update; sudo apt-get install gnome-session-fallback
3. Type your password and press Enter.
4. The installation progress displays, including a message that indicates how much disk space is used for
GNOME. When asked if you want to continue, type y and press Enter.
5. When the installation is complete, at the prompt type exit and press Enter to close the terminal window.
6. Click the upper-right corner of the screen to display the System menu. Select Log Out to end the
session.
7. On the Login screen, click the Ubuntu icon.
8. A list of available desktop environments displays. Select the GNOME Flashback option for Metacity.
9. The Login screen displays. Enter your password and press Enter to log in. After successfully logging in
to GNOME, you can begin installing DRC INSIGHT on the computer.
Page 28
DRC INSIGHT Linux DRC INSIGHT Linux
InstallationInstallation
Quick Tour: Installing DRC INSIGHT for Linux
This Quick Tour describes how to install DRC INSIGHT for Linux. DRC provides an easy-to-use wizard to
install the software. In a Linux environment, you use the Ubuntu Software Center to run the wizard.
1. To launch the wizard and start the installation, sign in to your state’s Portal site, select MY
APPLICATIONS–General Information–Downloads, and click the DRC INSIGHT Linux Installer
icon ( ) to download the DRC INSIGHT setup le, DRC_INSIGHT_Setup_amd64.deb (for 64-bit
versions of Linux), to the Downloads directory on your testing computer.
2. The Opening DRC_INSIGHT_Setup_amd64.deb dialog box displays.
Select Open with Ubuntu Software Center (default) if it is not selected and click OK.
Note: Some browsers do not display a dialog box and download the installation le directly.
3. When the Ubuntu Software Center window displays, click Install.
4. The Authenticate dialog box displays. Select your username from the drop-down menu, enter your
password, and click Authenticate.
5. The DRC License Agreement window displays. Check the I accept the license agreement checkbox
and click Forward. The DRC INSIGHT installation starts.
6. While DRC INSIGHT is installing, a window indicates the status of the installation.
7. After DRC INSIGHT is installed, navigate to the directory where you installed it and double-click the
DRC INSIGHT Online Assessments icon to start DRC INSIGHT and register the Testing Device.
8. The Conguration Not Found page displays. To successfully register the Testing Device, locate the Org
Unit ID from the COS interface. When you have the Org Unit ID (you can copy and paste it from the
COS interface), click Assign Device to Org Unit.
Page 29
DRC INSIGHT Linux DRC INSIGHT Linux
InstallationInstallation
Quick Tour: Installing DRC INSIGHT for Linux (cont.)
9. When the Device Registration page displays, enter the Org Unit ID (or copy and paste it) and click Add.
When the Register button is enabled, click Register. When the Testing Device is registered, the System
Readiness Check for the COS Conguration’s testing program displays.
Note: If the COS Conguration points to more than one testing program, a page displays that you can
use to select your testing program. The System Readiness Check displays for the testing program you
selected.
10. When the System Readiness Check launches, the System Information screen displays. You can see
details about each System Readiness Check test, execute the tests, and view the results.
Click Execute Tests to verify that the Testing Device and any COS - SDs are congured correctly.
Click Details next to any test to see more information about the test (see
“The System Readiness Check Required Tests” on page 49). When you are ready, click Exit.
11. Conrm that the Testing Device is successfully registered with DRC INSIGHT. When the Testing
Device is registered, one of two pages displays:
If you congured a single testing program, the landing page displays. If you congured more than one
testing program, a page displays that you can use to select the testing program. After you make your
selection, the landing page displays.
Within the DRC INSIGHT App, you can sign in to the test using your DRC INSIGHT log-in
information.
In addition, you can sign in to the System Readiness Check by clicking the check mark ( ) in the
lower left side and entering 7745, the System Readiness Check Access Code. The System Readiness
Check veries that the testing computer has sucient screen resolution, Internet connectivity, memory
(RAM), and other technical specications needed to perform online testing (see “What the System
Readiness Check Displays” on page 46).
Page 30
DRC INSIGHT Linux DRC INSIGHT Linux
InstallationInstallation
Managing DRC INSIGHT
This section describes how to install DRC INSIGHT using terminal mode or a command line, and how to
uninstall DRC INSIGHT with the Synaptic Package Manager or by command.
After installing DRC INSIGHT, start DRC INSIGHT to register the device with its COS Conguration.
(You can do this automatically by using a script or device management software, or manually.)
Important: Register the device before applying any desktop protection software, such as Deep Freeze,
to avoid having the device re-register with the COS Conguration every time DRC INSIGHT is launched.
Installing DRC INSIGHT Using Terminal Mode
To install DRC INSIGHT in terminal mode, do the following:
1. Sign in to your state’s Portal site, select MY APPLICATIONS–General Information–Downloads.
When the Test Setup General Information page displays, click on the Linux Installer icon to download
the DRC INSIGHT setup le, DRC_INSIGHT_Setup_amd64.deb (for 64-bit machines), to your testing
computer.
Note: Depending on the web browser you are using, a pop-up window may display. If it does, click
Save File. Other browsers automatically download the installation le to your Downloads directory.
2. Open a terminal session and navigate to your Downloads directory.
3. Enter the command sudo dpkg -i DRC_INSIGHT_Setup_amd64.deb and press Enter.
4. Tab to the Yes eld under I accept the license agreement and press Enter.
Installing DRC INSIGHT from a Command Line
The DRC INSIGHT installation places a silent install shell script (silent_installer.sh) in the Install directory.
You can use the silent_installer.sh le to silently install DRC INSIGHT in a Linux environment. Move the
silent_installer.sh le to the directory where the DRC INSIGHT installation le is located.
Installation Command Syntax and Example
The following is the syntax for the install program command:
silent_installer.sh <properties>
The following is an example of the command you would run using the terminal from the folder in which
both the installation le and the silent_installer.sh le are located. In this example, we install the software in
silent mode, pointing to Org Unit 123456789.
sudo ./silent_installer.sh -o 123456789
Page 31
DRC INSIGHT Linux DRC INSIGHT Linux
InstallationInstallation
Uninstalling DRC INSIGHT Using the Synaptic Package Manager
The Synaptic Package Manager is a graphic Linux tool to help you uninstall and remove software packages.
You can install the Synaptic Package Manager by using the Ubuntu Software Center. Follow these steps to
uninstall DRC INSIGHT.
1. Start the Synaptic Package Manager by clicking the Synaptic Package Manager icon in Applications.
2. From the Synaptic Package Manager, search for the string drc in the Quick Filter window.
3. Select drc-insight and right-click. In the drop-down menu, select Mark for Complete Removal.
4. A red icon with a white x inside it displays next to drc-insight. On the Synaptic Package Manager
toolbar, click Apply.
5. The Apply the following changes? dialog box displays. Select To be completely removed (including
conguration les) and click Apply.
6. The Synaptic Package Manager uninstalls DRC INSIGHT.
Uninstalling DRC INSIGHT Manually
In a Linux environment, the command line tool for adding, removing, and updating software packages is
apt-get. To remove DRC INSIGHT, you can use the following command in terminal mode:
sudo apt-get remove drc-insight
Note: After you have uninstalled DRC INSIGHT, you can remove any remaining les or folders by using
the rm command (see below). If you have any questions, please contact DRC Customer Service.
Cleanup
The Linux apt-get uninstall command may leave les behind, such as the drcconguration.json le. If this
le still exists when you attempt a new installation, the settings for the new installation will not take eect.
Use the following command from a Linux terminal session to fully uninstall DRC INSIGHT and remove its
les.
sudo rm –rf /opt /\ DRC\ Online\ Assessments/
Note: For commands entered from a Linux terminal session, the combination of backslash space (\ )
indicates a space.
Page 32
Installing DRC INSIGHT on iPad
Devices
Page 33
Installing DRC INSIGHT Installing DRC INSIGHT
on iPad Deviceson iPad Devices
What’s Covered in This Section
This section describes the process of installing DRC INSIGHT for iPad devices in an iOS or iPadOS
environment. It provides detailed information about installing DRC INSIGHT and registering it to work
with COS.
DRC INSIGHT and the Apple App Store
Important: The DRC INSIGHT App (the INSIGHT App) for iPads is available from the
Apple App Store.
Distributing and Registering DRC INSIGHT
There are two main parts to the process of installing DRC INSIGHT on an iPad device to test with the DRC
INSIGHT App: distribution and registration.
• To distribute (deploy) the DRC INSIGHT App (DRC INSIGHT.ipa), you have two options:
• You can assign the DRC INSIGHT App using Managed distribution, Mobile Device Management
(MDM) software and the Apple Volume Purchase Program.
• You can download the DRC INSIGHT App from the Apple App Store directly from an iPad.
• MDM software can secure, monitor, manage, and support mobile devices deployed across mobile
operators, service providers, and enterprises.
• To register the iPad to work with DRC INSIGHT and COS - SDs, you have two options:
• If your MDM software supports the Managed App Conguration feature, you can use the MDM
software to deploy the DRC INSIGHT conguration to register your iPad automatically. You can
centrally congure multiple iPad devices using the MDM software. This is the preferred method of
distributing the same conguration le to multiple iPads. It is easier and introduces fewer errors to
register multiple iPads automatically than to manually register each iPad device.
• If your MDM software does not support the Managed App Conguration feature (or you did not use
MDM software to download the INSIGHT App), you can use the MDM software to distribute the
DRC INSIGHT App to multiple iPad devices, but you must manually register each iPad to the COS
Conguration.
Page 34
Installing DRC INSIGHT Installing DRC INSIGHT
on iPad Deviceson iPad Devices
Cross-Website Tracking
Important: For all iPad devices, the Cross-Website Tracking settings must be enabled on the device
after DRC INSIGHT is installed.
To manually enable Cross-Website Tracking, perform the following steps on each iPad
To enable Cross-Website Tracking, perform the following steps on each iPad:
1. Navigate to Settings.
2. Tap DRC INSIGHT.
3. Toggle Allow Cross-Website Tracking to on.
Preparing iPads for Testing
The following is a summary of the process of installing and registering DRC INSIGHT on multiple iPads
using MDM software. This summary assumes that you have already installed and set up the MDM software
and have registered all the iPads using MDM software.
Note: Some sub-steps are included in the event that you are not using MDM software.
Important: There are many versions of MDM software. To deploy and register your DRC INSIGHT
iPad software automatically, your MDM software must support the Managed App Conguration feature.
This feature is necessary to perform step 1a. Otherwise, after you deploy DRC INSIGHT, you must register
each iPad manually.
The process of manually installing and registering the DRC INSIGHT App is not recommended. Because it
is both time-consuming and labor-intensive, this approach is only practical for testing with a small number
of iPads. For more information, see the Assessment with iPad document.
1. Deploy DRC INSIGHT
A. With a Conguration File
In your application deployment, choose the DRC INSIGHT App in the Apple App Store and locate
the conguration le (ios.plist) you created using the COS interface (see Volume II: Central Oce
Services [COS]).
Deploy the DRC INSIGHT executable and conguration les to your iPads using your MDM
software.
B. Without a Conguration File
In your application deployment, choose the DRC INSIGHT App in the Apple App Store and deploy
it to your iPads using your MDM software.
Page 35
Installing DRC INSIGHT Installing DRC INSIGHT
on iPad Deviceson iPad Devices
Preparing iPads for Testing (cont.)
Preparing the iPad for Testing without MDM Software
To install and register the DRC INSIGHT App manually on a single iPad without MDM software, as part
of step 1b, manually download the DRC INSIGHT App from the Apple App Store by performing the
following steps:
C. On the iPad, launch the Apple App Store.
D. Search for DRC INSIGHT.
E. When you locate the DRC INSIGHT App, select Get to download it.
2. Pair an External Keyboard
To use an external keyboard, manually pair each iPad with an external keyboard.
Note: Both wired and wireless keyboards are supported for testing.
3. Launch the DRC INSIGHT App
DRC INSIGHT is automatically placed in Assessment Mode regardless of whether you use MDM
software to deploy it. When DRC INSIGHT launches, you are prompted to lock DRC INSIGHT in
Assessment Mode. Select Yes for Assessment Mode. If you select No, DRC INSIGHT closes.
A. With a Conguration File
When you launch DRC INSIGHT, the iPad is automatically registered with a COS Conguration. If
a single testing program is congured, the DRC INSIGHT landing page displays. If multiple testing
programs are congured, you can select one from the list.
B. Without a Conguration File
When you launch DRC INSIGHT, the iPad is not automatically registered with a COS Conguration.
A eld displays that requests the Org Unit ID for the device. Enter the Org Unit ID in the eld and
click Save to register the iPad. If a single testing program is congured, the DRC INSIGHT landing
page for that assessment displays. If multiple testing programs are congured, you can select one
from a list.
Page 36
Installing DRC INSIGHT Installing DRC INSIGHT
on iPad Deviceson iPad Devices
Viewing the DRC INSIGHT Conguration on an iPad
Perform the following steps on an iPad to start the System Readiness Check and view the iPad’s DRC
INSIGHT conguration.
1. Press DRC INSIGHT to start DRC INSIGHT.
2. When DRC INSIGHT displays, press the System Readiness Check check mark link [ ] in the lower
left corner and enter 7745, the four-digit System Readiness Check access code, to display the System
Information page. You can view your DRC INSIGHT conguration information (read-only) from this
page.
3. Click Execute Tests to verify that the iPad is ready for testing. If there are errors, you must resolve them
and repeat steps 2 and 3. To make conguration changes, you must use the COS interface.
4. If your iPad is ready for testing, click Exit. To use an external Bluetooth
keyboard, pair the iPad with a
keyboard and relaunch the DRC INSIGHT App. You can sign in to the test using your DRC INSIGHT
log-in information.
iPad Timeout Issue Due to Content & Privacy Restrictions
Important: Some iPad testers have experienced a timeout that can occur when an iPad is congured
with Content & Privacy Restrictions enabled. In this situation, specic settings on the iPad may be
blocking test content from DRC. Note that this iPad ltering is dierent from any network ltering that may
be in place.
To correct this problem, perform the following tasks on the iPad.
1. Navigate to Settings.
2. Tap Screen Time.
3. Tap Content & Privacy Restrictions.
4. Tap Content Restrictions.
5. Tap Web Content.
6. If Limit Adult Websites or Allowed Websites Only is checked, under ALWAYS ALLOW, tap Add
Website and add each of the following websites to the list:
• wbte.drcedirect.com
• drc-centraloce.com
• drcedirect.com
7. Tap Save and restart the iPad.
Note: If multiple iPads are congured with Content & Privacy Restrictions enabled, this updated
conguration can be “pushed” to multiple iPads at once by using MDM software. For detailed information,
refer to your MDM software documentation.
Page 37
Installing DRC INSIGHT on
Chrome OS Devices
Page 38
Installing DRC INSIGHT Installing DRC INSIGHT
on Chrome OS Deviceson Chrome OS Devices
What’s Covered in This Section
This section describes the DRC INSIGHT installation and conguration process for Chrome OS devices. It
provides detailed information about installing DRC INSIGHT and conguring it using the COS interface.
DRC provides the COS interface software that you can use to congure and install COS - SDs with the
Chrome OS devices in your environment. You use this software after you have registered your Chrome OS
with your Google domain account (for more information about registering Chrome OS devices, see
https://support.google.com/a/answer/182433).
Setting Up DRC INSIGHT on Chrome OS Devices
The following is an overview of the process of installing, conguring, deploying, and registering DRC
INSIGHT on your Chrome OS devices. You set up COS Congurations using the COS interface, generate a
chromeos.json le, and install and deploy DRC INSIGHT. When you start DRC INSIGHT, the Chrome OS
device is registered with DRC INSIGHT through the COS Conguration.
Page 39
Installing DRC INSIGHT Installing DRC INSIGHT
on Chrome OS Deviceson Chrome OS Devices
DRC INSIGHT Installation Overview
To test using DRC INSIGHT, you can connect to a COS - SD for hosting and other functions. The following
is a brief overview of the process of installing DRC INSIGHT and conguring a Chrome OS device.
1. To use a COS - SD, install one or more COS - SDs on desktop or laptop computers that have static IP
addresses (if you use the machine’s IP address to connect to the COS - SDs) and will be available around
the clock.
2. Sign in to your state’s Portal site using a supported browser (see Volume II: Central Oce Services
[COS]) and use the Central Oce Services link to start COS.
3. Use the URL DRC provides to install the DRC INSIGHT App on your Chrome OS devices from the
Google administration website.
4. Using Chrome management, upload the chromeos.json le that you generated from the COS interface.
5. Launch INSIGHT on the Chrome OS device. Run the System Readiness Check to verify that the
Chrome OS device can connect to the COS - SD and is ready for testing. If necessary, use the COS
interface to recongure the COS Conguration, and restart the DRC INSIGHT software to update the
Chrome OS device’s COS Conguration.
6. Test the congurations and monitor the log les for issues.
Chrome OS Devices and COS - SD Software
A COS - SD is used primarily to host and manage test content. For various reasons, Chrome OS devices do
not provide a suitable environment for a COS - SD. As a result, you should install the COS - SD software on
a Windows PC, Mac (macOS) computer, or Linux machine (see Volume II: Central Oce Services [COS])
and connect to the COS - SD when you install DRC INSIGHT on the Chrome OS device.
Important: Verify that the maximum number of Chrome OS devices in any Chrome management
subgroup does not exceed the COS - SD maximum for your COS Conguration. If you attempt to test with
more than the maximum number of devices, the results will be unpredictable.
For more information, see the latest version of the DRC INSIGHT System Requirements at your state’s Portal
site by navigating to MY APPLICATIONS–General Information–Documents and clicking View System
Requirements.
Multiple Testing Programs
You can use DRC INSIGHT to access multiple testing programs from the same device. You can access these
testing programs using the same DRC INSIGHT desktop shortcut. When you start DRC INSIGHT, a page
displays that lists the dierent testing programs from which you can select.
Page 40
Installing DRC INSIGHT Installing DRC INSIGHT
on Chrome OS Deviceson Chrome OS Devices
Example of Chrome OS Device Setup and Conguration for DRC INSIGHT
The following is a high-level example of how to set up a Chrome OS device environment in Google to
complement DRC INSIGHT and Single App Kiosk Mode. DRC assumes that users have registered their
Chrome OS devices within the Google Admin Console as part of their initial implementation. For secure
testing, Google species that users must get Chrome device management software for each Chrome device
and enroll each Chrome device in the school’s domain.
Important: The instructions in this section assume that you have already set up your Chrome
environment using the Chrome device management software. The details of this process are outside the
scope of this guide. For more information, see https://support.google.com/chrome/a and Chrome OS Device
Questions in Volume IV: Troubleshooting.
1. Log in to your Google Admin account at http://admin.google.com.
2. Identify which organizations or sub-organizations should have DRC INSIGHT (see below).
3. Enroll Chrome OS devices and identify each device by the device’s serial number. You can add notes to
help identify each device (see the example with notes below).
Device Serial Number YH4B922AB01005R
Notes: Chrome OS device assigned to Sample School, Grade 4, Asset number 12345
4. Move the Chrome OS devices to the appropriate sub-organizations.
Note: Remember, the Google device administration organizations (i.e., organization units) are not the
same as the COS interface Org Units, and a Chrome OS device’s serial number is not the same as the
Chrome OS Device ID that COS creates for the Chrome OS device (see COS Online Help).
Teachers
K-6 Students
7-12 Students
Sta - General
Page 41
Installing DRC INSIGHT Installing DRC INSIGHT
on Chrome OS Deviceson Chrome OS Devices
Quick Tour: Installing and Deploying the DRC INSIGHT Secure App to Chrome
Devices
This Quick Tour describes how to install the DRC INSIGHT App on one or more Chrome devices using
COS and the updated Chrome management in the Google Admin Console.
Important:
• You must
have set up and congured your Chrome environment in the Google Admin Console to
complement DRC INSIGHT Secure App and Single App Kiosk Mode.
• If you plan to use Chrome devices that were previously registered with a COS Conguration and the
COS Conguration and Device ID are still applicable, you do not need to follow this process and
re-register your Chrome OS devices with COS. When DRC INSIGHT is launched, it will locate the
Device ID from the COS Conguration and use the associated COS Conguration.
• If you want the Chrome testing devices to automatically connect to a COS Conguration, download
the chromeos.json le information from the appropriate COS Conguration’s Deployment tab (for
more details, refer to the COS Online Help.) You will need this information for Step 22.
1. Deploy the DRC INSIGHT COS Congurations to each Chrome device being used for testing using
COS. To start the COS application and register the Chrome device, sign in to your state’s Portal site and
select MY APPLICATIONS–Central Oce Services.
The COS application displays in your browser. Use this application to create COS Congurations to
group, organize, and categorize your Chrome devices for testing. For each device, identify its COS
Conguration. When you launch the device, it uses the settings identied for the COS Conguration to
which the device is assigned (see COS Online Help).
2. Select a Testing Program from the drop-down menu and a site (district or school) using the eld. The
COS Dashboard displays (see COS Online Help).
3. In a new window, or new tab, log in to https://admin.google.com with an administrator prole.
4. Select Devices.
5. Select Chrome.
6. Select Settings.
7. Select Device.
8. Under Device settings, the Google Parent and Child organizational units are displayed on the left side of
the page. Select the proper organization level from the ORGANIZATIONS list to be able to deploy the
DRC INSIGHT App to everyone who will use it for testing.
• Option A - DRC INSIGHT Secure App can be added to the parent organization resulting in it being
added to all Chrome testing devices in each of the child organizations. Use this approach if all
testing devices are in the same COS conguration with the same COS Org Unit ID.
• Option B - DRC INSIGHT Secure App can be added to a specic child organization. Use this
approach if the Chrome testing devices in each of the child organizations use a dierent COS
Conguration with dierent COS Org Unit ID.
Page 42
Installing DRC INSIGHT Installing DRC INSIGHT
on Chrome OS Deviceson Chrome OS Devices
9. Verify that the following settings are selected within Device Settings:
• Under Sign-In settings, verify that User data is set to Do not erase local user data.
• Under Device update settings, verify that Release channel is set to Stable channel.
• Under Keyboard Language verify that US keyboard is selected.
Important: This setting prevents development or beta versions of software from being distributed to
your Chrome devices during a Google Chrome update process.
• Under Kiosk settings, verify that Managed guest session is set to Do not allow managed guest
sessions.
10. Under Kiosk settings, click the apps & extensions page link.
11. Scroll to the bottom of the page and hover over the yellow, circle “+” button.
12. Hover over and click the top icon—Add Chrome app or extension by ID.
13. Click the drop-down menu and select From a custom URL.
14. Enter DRC’s Universal Extension ID: nickmpjdfebcopckkfjmblnmijbiom
15. Enter the following URL: https://clients2.google.com/service/update2/crx
16. Click Save.
17. Search for the newly installed DRC INSIGHT Secure App using DRC’s Universal Extension ID.
18. Verify that Auto-launch app is set to None.
19. Click the installed App to open the Kiosk Settings window.
20. Verify that Allow App to Manage Power is turned o.
21. Verify that Allow Virtual Keyboard is turned o.
22. Chose what to do now based on whether you want the Chrome testing devices to automatically connect
to a COS Conguration.
• If you do not want the device to automatically connect to a COS Conguration, leave the Policy for
extensions eld blank (the default value).
• If you want the devices to automatically connect to a COS Conguration, copy and paste the
chromeos.json le information that you downloaded from the appropriate COS Conguration’s
Deployment tab into the Policy for extensions eld.
23. Click Save. The DRC INSIGHT Secure App for ChromeOS will be installed as a Kiosk application the
next time the policy is reloaded, based on your site’s settings.
Quick Tour: Installing and Deploying the DRC INSIGHT Secure App to
Chrome Devices (cont.)
Page 43
Installing DRC INSIGHT Installing DRC INSIGHT
on Chrome OS Deviceson Chrome OS Devices
Using the System Readiness Check on a Chrome OS Device
When you start the System Readiness Check on a Chrome OS device, the Device ID and Org Unit ID
display in the header elds on the System Information page.
• The Chrome OS device’s Device ID displays in the Testing Device ID eld.
• The district and school in which the Chrome OS device is registered display in the Location eld.
• The Chrome OS device’s COS Org Unit ID displays in the COS Org Unit ID eld.
Page 44
The System Readiness Check
Page 45
The System The System
Readiness CheckReadiness Check
What’s Covered in This Section
This section discusses how to use the System Readiness Check to help you troubleshoot issues that might
occur when DRC INSIGHT is being installed or when DRC INSIGHT is running.
The System Readiness Check is installed when you install DRC INSIGHT, and it performs a series of tests
you can use to easily diagnose and prevent or correct most errors. It veries that a Testing Device meets all
the necessary hardware and software requirements for testing, indicates any checks that the Testing Device
failed, and provides suggestions for success.
Starting the System Readiness Check
To start the System Readiness Check from a device, do the following:
1. Start DRC INSIGHT on the device.
2. When the main DRC INSIGHT testing page displays, click the check mark ( ) in the lower-left corner
of the page.
3. When you are prompted, enter 7745, the four-digit System Readiness Check access code.
Page 46
The System The System
Readiness CheckReadiness Check
What the System Readiness Check Displays
After installing DRC INSIGHT, use the System Readiness Check (shown below) to determine whether your
Testing Device meets system requirements and to troubleshoot issues. When you start the System Readiness
Check from a device, it displays information about the device’s software and conguration, including the
results of the tests it ran to determine whether the device is ready for online testing.
The elds, buttons, icons, and tests you can access from the System Readiness Check and some
troubleshooting information are described in this section.
Page 47
The System The System
Readiness CheckReadiness Check
Field Description
Client Version
The version of DRC INSIGHT software
Conguration Source
The source of the device’s COS Conguration information
Installation Directory
The directory where DRC INSIGHT is installed
Machine Name
The name of the Testing Device
User Name
The name of the user logged in to the Testing Device
Operating System Level
The operating system level installed on the Testing Device
OS Version
The operating system version installed on the Testing Device
Testing Device ID
The Testing Device’s ID (assigned by DRC)
Service Device Domain Name
The COS - SD’s domain name (assigned by DRC)
Content Hosting
The eld that indicates whether Content Hosting is congured
HTTPS Proxy
The URL of the secure proxy server (if one is congured)
COS Conguration Name
The user-created name of the COS Conguration to which the Testing Device
is assigned
COS Org Unit ID
The unique ID generated by COS that COS uses to register the device with
DRC INSIGHT
Location
The testing location within the COS Conguration associated with the T
esting
Device
The System Readiness Check Fields
The following table describes the information contained in the various elds that display in the System
Readiness Check.
Page 48
The System The System
Readiness CheckReadiness Check
The System Readiness Check Buttons and Icons
Use the buttons on the System Readiness Check to display details about tests, execute tests, test audio
functionality, or exit the System Readiness Check. The icons that display indicate the status of the tests. The
following table describes these buttons and icons.
Button or Icon Description
Details
You can display details about the System Readiness Check before and after a
test.
• If you click Details before you execute the test, a window displays a
description of the test.
• If you click Details after you execute a test, a window displays the results
of the test.
For a description of these tests, see “The System Readiness Check Required
Tests” on page 49.
Execute Tests
When you click Execute Tests, the System Readiness Check runs all of the tests
from the required test list and displays the results.
Test Audio
When you click Test Audio, the system veries whether the audio portion of
the Testing Device is working. You must have a microphone congured and
attached to the computer to run this test.
Exit
When you click Exit, the System Readiness Check closes.
System Readiness Test Status Icons
The following icons indicate the status of a system readiness test.
• A green check mark icon (
) indicates that the Testing Device passed the
test.
• A red exclamation point icon ( ) indicates that the Testing Device failed
the test.
• A yellow check mark icon ( ) indicates that the status of the item requires
further review.
• A grey icon ( ) indicates that the test is not applicable to the COS
Conguration.
Page 49
The System The System
Readiness CheckReadiness Check
Test Description Required to Pass
Audio Capability
Veries that the Testing Device has the
audio capability needed for online testing
and/or tutorials
The device must have one or more audio
channels and be able to play audio les.
Client Version
Veries that the version of the DRC
INSIGHT software will work with the
secure browser
The base level of the DRC INSIGHT
software must be up to date.
Internet Connection
Veries that the Testing Device is
connected to the Internet and that the
connection speed is fast enough for
testing
The device and the DRC INSIGHT Secure
Application must have a ping (connection)
time of no more than 2.5 seconds.
Operating System Level
Veries that the operating system is
supported and at a level required for
online testing
See the latest version of the DRC INSIGHT
System Requirements for the supported
operating systems.
RAM
Veries that the Testing Device has
enough memory for online testing
See the latest version of the DRC INSIGHT
System Requirements for the supported
Testing Devices.
Screen Resolution
Veries that the screen width and height
are sucient to display the online tests
A minimum screen size of 1024 x 768
pixels is required.
Service Device
Connection
Veries that the DRC INSIGHT test
engine software on the Testing Device
can connect to the COS Service Device
(COS - SD)
The connection to the COS - SD must be
working.
User Agent
Veries that the web browser will work
for the unsecured tests
An up-to-date Chrome browser is required.
The System Readiness Check Required Tests
The System Readiness Check performs a series of required tests to determine whether a Testing Device is
ready for online testing. The following table describes each test and the minimum requirements to pass.
Page 50
The System The System
Readiness CheckReadiness Check
Resolving System Readiness Check Required Tests
This section describes various issues you may experience when you run the System Readiness Check tests.
It also describes the steps to take to resolve these issues.
Issue 1. Audio Capability Error
This test veries that the Testing Device has the audio capability needed for online testing. If this test fails,
verify that the device’s sound card is working and that the Testing Device has a valid playback device.
Issue 2. Client Version Error
The DRC INSIGHT software is not the latest version. You must download the latest version. If you are
prompted to update your software, please reach out to your local technology coordinator or IT.
Issue 3. Internet Connection Error
The Testing Device cannot reach the DRC servers through the Internet. This issue is usually a rewall
or proxy issue. Make sure that everything is allowlisted correctly (see Network Requirements for Testing
Computers in Volume I: Introduction to Online Testing).
Starting or Running the System Readiness Check
If the error occurs when you are starting or running the System Readiness Check, do the following:
1. Verify that you have no bandwidth issues and that you can reach the DRC servers. The Windows
environment does not always capture proxy settings correctly. Usually, Windows uses the Internet
Explorer Internet settings.
2. Contact your Internet Service Provider (ISP) and verify that it is not ltering or throttling your
connection with DRC.
3. Verify that you have allowlisted all the DRC addresses.
Issue 4. Operating System Level Error
This test veries that DRC INSIGHT is running on a supported operating system. If the device is running
a supported operating system, the test veries that your setup meets the minimum system requirements. In
addition to supported versus unsupported operating systems warnings, there is also a warning if the device is
using an operating system version that is currently in Best Eort Support.
If this test fails, you must upgrade to a supported operating system level (see the latest version of the DRC
INSIGHT System Requirements).
Page 51
The System The System
Readiness CheckReadiness Check
Resolving System Readiness Required Tests (cont.)
Issue 5. RAM Error
This test veries that the device’s memory meets the minimum system requirements. If this test fails, you
must upgrade the amount of memory in the device to meet the minimum system requirements (see the latest
version of the DRC INSIGHT System Requirements).
Issue 6. Screen Resolution Error
This test veries that the screen width and height settings meet the minimum system requirements.
If it fails, the device’s resolution is not high enough to meet the minimum system requirements. You must
change the screen resolution (see the latest version of the DRC INSIGHT System Requirements).
Issue 7. COS Service Device Connection Error
The Testing Device cannot connect to the COS - SD. Review the Service Devices tab for the COS
Conguration to which the COS - SD is assigned to determine why the COS - SD is not available
(see COS Online Help).
Issue 8. User Agent Error
This test veries that the web browser is correct for online testing. If necessary, update your browser to a
level that is supported for online testing.
Data Recognition Corporation (DRC)
13490 Bass Lake Road
Maple Grove, MN 55311
Wisconsin Service Line: 1-800-459-6530
DRC INSIGHT Portal: https://wi.drcedirect.com
Email: [email protected]
Revision Date: January 5, 2024
