How does it work?
It is a streaming service. The Roku devices are linked to the library's VUDU account which is
where the movies and TV shows stream from. Can I access any other services or channels on
the Roku device? No. You can only view titles that the library has uploaded into it's VUDU
account. You cannot access any other streaming service such as HULU. Can I use the Roku
device with my computer or laptop? No, it can only be used on an HDTV with an HDMI port.
I cannot connect to my wireless network:
Make sure there are no obstructions, like cement walls, between the Roku and your wireless
router. Select the correct wireless name on the wireless screen. Enter the correct password, if
your network is security enabled. If you have turned off SSID broadcasting on your wireless
router, you can add your network by selecting: My network is not shown from the Wireless
screen. If your TV is not close enough to your router you may not get a strong enough signal to
connect.
Nothing happens when I connect the Roku to my TV:
Be sure the Roku is also connected to a power outlet in addition to your TV. Be sure your TV is
set to the same input/source as the HDMI port the Roku is plugged into. Try a different HDMI
port on the TV.
The Roku remote is not working:
Try removing and reinserting the batteries first. If this doesn't work, try pairing the remote again:
Open the battery compartment and locate the small, round pairing button. Press and hold the
pairing button for at least 3 seconds (front LEDs will blink). Power off and on the Roku stick by
unplugging the power connector and plugging it back in. During the start up process, the Roku
remote will automatically pair to your Roku player and the front LEDs will stop flashing.
When I select a movie, the only option is to Resume. How do I watch from the beginning?
This movie was viewed by a previous patron but not completed. To watch from the beginning,
go to My VUDU then Watchlist, select the movie and choose Start Over.
When I select a movie why am I seeing options to Rent or Own?
If you are seeing these options, you are not viewing the library's movie collection. You cannot
purchase, rent or download any free or paid content to the library's account. To access the
library's movie collection, press the Back Arrow on the remote to return to the VUDU menu,
select My VUDU and then Movies or TV shows.
For the best viewing results: Minimum of 1.5 Mbps for standard definition and 3.0 Mbps
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