Quality Assurance Department - 1 - Revised 12/21/23
Self-Audit
Checklist
Due to the overwhelming amount of incoming vendor audit forms being processed by Duncan Aviation, we have
produced a generic audit form that will be returned in place of the form supplied by you. This will help us provide you
with a quicker response to your inquiries. If you have any questions, please feel free to contact us at (402) 479-4180.
Duncan Aviation, Inc. is now under one FAA Single Certificate. Additional Fixed locations are listed in section A101
under the certificate: JGVR194F
Thank you.
General: Lincoln Headquarters
Company:
Address: 3701 Aviation Road
Duncan Aviation
Lincoln Airport
Lincoln, NE 68524
OR PO Box 81887
Lincoln, NE 68501
Phone: (402) 475-2611
FAX: (402) 475-5541
Internet: http://www.DuncanAviation.aero
Nomenclature:
Repair Station Number: JGVR194F
Federal Tax I.D. Number: 47-0461109
Dun & Bradstreet Number: 62-613-6238
FAA AMPP Number: B-CE-00006-S
Number of Employees: 2800+
Main Facility Size: 440,000 Sq. Ft. (LNK)
Security System: ID Badges
Fire Protection System: Sprinklers
Company Established: 1956
*See Page 2 for individual Additional Fixed Location Information (AFLs)
Key Management Positions:
Chairman:
Todd Duncan
President & Accountable Manager:
Jeff Lake
Exec. Vice President(s) /COO(s):
Mike Minchow, Andy Richards, Chad Doehring
Vice President, Avionics, Accessories & Satellites:
Mark Cote
Vice President(s), Aircraft Services:
Kasey Harwick, Travis Grimsley, Cobi Lane
Vice President(s), Aircraft Modifications:
Nate Darlington, Phil Suglia
Manager, Regulatory Compliance
Mike Mertens
Chief Inspectors*:
*Reports to the Manager, Regulatory Compliance, but can
directly contact the Chairman with airworthiness issues.
Paul Lewandowski, Alex Jozsa, Daryl Braunsroth, Jeff King,
Todd Wright, David Anderson
Quality Assurance Department - 2 - Revised 12/21/23
Additional Fixed Location Information (AFLs):
Facility
Address
State
Postal
Code
Facility Size
Sq. Ft.
Avionics Shop
3410 West Mathis Street
NE
68524
36,337
Engine Shop West
5000 NW 44th Street, Suites A, B, C, D
NE
68524
82,944
Bldg 1020
3621 NW 36th Street, Bldg 1020
NE
68524
33,600
North Goodyear Hangar
4521 NW 34th Street, Bldg 956
NE
68524
104,000
Omaha AFL
3859 Doolittle Plaza Eppley Airfield
NE
68110
500
Long Island AFL
9100 Republic Airport, Hangar 5, Suite 5
NY
11735
450
White Plains AFL
2 Hangar Road
NY
10604
200
Oxford AFL
1 Juliano Drive, Suite 2
CT
06478
575
Bedford AFL
380 Hanscom Drive, Suites W115 and W226
CT
01730
740
Teterboro AFL
485 Industrial Ave., Building H-5, Suites 131,
127A, and 228
NJ
07608
2,000
Morristown AFL
1 Airport Road, Suite 208
NJ
07960
525
Atlanta AFL
3955 Aero Drive, Building 8R-7, Suite A
GA
30336
1,100
Austin AFL
4309 Emma Browning Avenue, Hangar 6
TX
78719
400
San Antonio AFL
9023 Wetmore Road
TX
78216
480
Dallas AFL
8611 Lemmon Avenue, Building M, Suite 2
TX
75209
2,400
Fort Worth AFL
4200 N. Main St., #140
TX
76106
1,900
Houston Hobby AFL
9011 Randolph Street, Suite B
TX
77061
17,900
Houston Bush AFL
17725 John F. Kennedy Blvd, Suite 218
TX
77032
200
Denver AFL
12850 East Control Tower Road
CO
80112
5,470
Englewood AFL
13400 East Control Tower Road, Hangar 63-2
CO
80112
10,000
Fort Lauderdale AFL
2900 NW 59th Street
FL
33309
27,000
Kansas City AFL
701 Northwest Lou Holland Drive, Hangar 6A
MO
64116
9,700
Las Vegas AFL
255 East Tropicana Avenue, Suite 128
NV
89169
1,500
Manassas AFL
10500 Wakeman Drive
VA
20110
570
Nashville AFL
603 Hangar Lane, Hangar 18A
TN
37217
1,419
Portland AFL
7777 NE Airport Way
OR
97218
1,800
Aurora AFL
14369 Keil Road, Charlie Hangar, Suite A
OR
97002
550
Sacramento AFL
10440 Truemper Drive
CA
95655
600
Hayward AFL
2051 1 SkyWest Drive, Suite 200
CA
94541
250
Van Nuys AFL
7943 Woodley Avenue
CA
91406
3,800
Scottsdale AFL
15290 North 78th Way, Suite DI 00
AZ
85260
1,065
Seattle AFL
7023 Perimeter Road South, Suite 110
WA
98108
3,600
St Louis AFL
18152 Edison Avenue, Hangar 2, Suite 170
MO
63005
1,800
St. Paul AFL
525 Eaton Street
MN
55107
2,700
Provo Main Facility
262 South 3800 West
UT
84601
313,000
Kalamazoo Facility
5605 Portage Road, AZO Facility
MI
49002
60,000
Battle Creek Main Facility
15745 South Airport Road, Main Facility
MI
49015
370,000
Battle Creek Waco Hangar
15955 South Airport Road, Waco Hangar
MI
49015
27,000
Battle Creek Hangar 8
16101 South Airport Road, Hangar 8
MI
49015
31,900
Battle Creek Hangar 7
16023 South Airport Road, Hangar 7
MI
49015
8,700
Quality Assurance Department - 3 - Revised 12/21/23
1. Quality Control System*
Yes
No
N/A
*Our Quality Assurance/Control program conforms to 14 CFR Part 145.
A.
Is there an established Quality Control Program?
✓
B.
Is the complete Quality Program described in a current Quality Manual?
✓
C.
Does the manual contain all information required by 14 CFR Part 145.209
and 145.211?
✓
D.
Is the manual readily available to all employees?
✓
E.
Does the Quality organization have clear authority to withhold items that do
not meet acceptable quality standards?
✓
F.
Is there an internal audit and surveillance program?
✓
G.
Does the internal audit program ensure compliance with customer
specifications?
✓
H.
Does the audit program ensure appropriate corrective action?
✓
I.
Are files of audit findings and corrective actions maintained for at least
three years?
✓
J.
Is there a list of subcontracted maintenance actions and approved vendors
for those functions?
✓
K.
Is there a procedure for reporting defects or un-airworthy parts or
conditions to customers and the FAA?
✓
2. Inspection
A.
Is there proper separation of maintenance and inspection responsibilities?
✓
B.
Are personnel authorized to inspect the work fully qualified by virtue of
training and experience?
✓
C.
Is there a list of inspections they are authorized to perform?
✓
D.
Is there a roster of:
1.
Supervisory and management personnel?
✓
2.
Inspection and Return to Service personnel?
✓
E.
Is there an employment summary on file for all personnel listed on the
roster?
✓
F.
Is there a documented inspection stamp control policy?
✓
G.
Is there a receiving inspection procedure?
✓
H.
Is there a procedure to control customer supplied parts?
✓
I.
Is there a procedure to maintain traceability and certification on all parts,
raw materials, and hardware?
✓
3. Technical Data
A.
Is the appropriate, current technical data readily available to personnel that
need it?
✓
B.
Is there a procedure to control revisions and ensure technical data is
current?
✓
C.
Are records of manual revisions on hand?
✓
D.
Is there a system in place to control working copies of manuals to ensure
they are revised with the masters?
✓
E.
Is technical data stored in a manner to protect it from dirt and damage?
✓
4. Shelf Life Program
A.
Is there a documented shelf life program?
✓
B.
Does the program list parts and materials that have shelf life limits?
✓
C.
Is there a person, by title, responsible for the shelf life program?
✓
D.
Does each shelf life item have the shelf life expiration limit displayed?
✓
E.
Is there an adequate system to ensure no item will be issued or used past
its expiration date?
✓
Quality Assurance Department - 4 - Revised 12/21/23
5. Measurement and Test Equipment
Yes
No
N/A
A.
Is there a person, by title, responsible for the tool calibration program?
✓
B.
Are calibrated tools and equipment clearly marked to show the calibration
status?
✓
C.
Are standards used to perform calibrations traceable to NIST?
✓
D.
Is there a system to identify each tool in the program, its calibration
frequency, and calibration due date?
✓
E.
Is there a procedure for controlling and/or preventing out-of-service and
due-for-calibration tools and equipment from being used??
✓
F.
Is there a procedure to control the calibration of personal tools?
✓
G.
Do calibration records:
1.
Show date calibrated?
✓
2.
Identify individual or vendor who performed the calibration?
✓
3.
Show next calibration due date?
✓
4.
Contain a calibration certificate for each item calibrated by an outside
source?
✓
5.
Record details of adjustments or repairs?
✓
6.
Show the P/N and S/N of the standard(s) used to perform the
calibration?
✓
6. Training
A.
Is there a documented training program?
✓
B.
Does it include all mechanics, inspectors and technical supervisors?
✓
C.
Is formal and OJT training documented?
✓
D.
Are training records for mechanics, inspectors, and technical supervisors
retained for two years after an individual leaves the company?
✓
E.
Do training records include both initial and recurrent training?
✓
F.
Are all “hazmat employees” trained as required by Title 49 CFR, Part 172,
Subpart H?
✓
7. Housing and Facilities
A.
Is the facility of adequate size to house all necessary tooling, equipment,
material, and parts to perform the work?
✓
B.
Does the housing adequately protect parts, materials, and customer units
from damage, theft, and contamination?
✓
C.
Is the environment appropriate to protect workers so the quality of
workmanship is not impaired?
✓
D.
Are storage areas separate from work areas?
✓
E.
Is the work area, including supervisors’ offices, clean?
✓
F.
Are ventilation, lighting, temperature, and humidity control adequate
throughout the facility?
✓
8. Safety / Security/ Fire Protection
A.
Is there adequate security for customer parts in Duncan Aviation’s
possession?
✓
B.
Is the security reviewed periodically by management or an outside vendor?
✓
C.
Are fire protection devices inspected periodically?
✓
D.
Are fire stations identified and extinguishers in serviceable condition?
✓
E.
Are fire lanes, doors, and fire extinguishers clear of obstructions?
✓
F.
Are safety guards in place on power equipment?
✓
G.
Are shop operations conducted in a safe manner and environment?
✓
H.
Has a Fatigue Management program been implemented?
✓
Quality Assurance Department - 5 - Revised 12/21/23
9. Material Control, Purchasing, Shipping & Receiving
Yes
No
N/A
A.
Are parts and materials properly identified and stored?
✓
B.
Are damaged materials or materials whose qualities are questionable
properly identified and segregated to preclude their inadvertent use?
✓
C.
Are parts and components adequately protected against the environment
and damage?
✓
D.
Are flammable, toxic, or volatile materials properly identified and stored?
✓
E.
Are sensitive parts and components (oxygen parts, O-rings, electrostatic
sensitive devices, etc.) packaged, identified and stored to prevent damage
and contamination?
✓
F.
Are materials clearly identified with appropriate information to show
traceability to the original manufacturing source?
✓
G.
Are records of inspection and testing maintained?
✓
H.
Is there a visual inspection of all parts/components being shipped?
✓
I.
Are components shipped in appropriate shipping containers?
✓
J.
Is shipping documentation verified to be correct?
✓
10. Work Processing
A.
Is adequate tooling and test equipment available to perform the work?
✓
B.
If the equipment used differs from the OEM specified equipment:
1.
Is it properly certified as equivalent?
✓
2.
Are there operating and maintenance manuals?
✓
3.
Is maintenance and servicing performed per the manual?
✓
4.
Is maintenance and servicing recorded?
✓
5.
Is the equipment included in the calibration program?
✓
6.
Has the equipment been accepted by the FAA?
✓
C.
Are mechanics, inspectors and supervisors properly trained, authorized,
and certificated for the work they perform?
✓
D.
Are adequate tool and current manuals available to the mechanics?
✓
E.
Are customers’ parts properly identified throughout the maintenance
actions and while in storage?
✓
F.
Is there a work turnover procedure in place?
✓
G.
Are controls maintained throughout the maintenance process to ensure
conformity with applicable standards?
✓
H.
Are serviceable components segregated from unserviceable?
✓
I.
Are smoking, eating, and drinking forbidden in the work areas, as
appropriate?
✓
J.
Are fluid dispensing cans and servicing units properly identified?
✓
K.
Are work records complete, in order, and legible?
✓
L.
Are all test and inspection records in the work package?
✓
M.
Does the record keeping system and retention time meet the FAA
requirement of two years?
✓
N.
Do the maintenance release documents meet customer and FAA
requirements?
✓
11. Scrapped Parts
A.
Is there a documented procedure in place to ensure scrapped parts are
either returned to the customer or mutilated beyond repair?
✓
B.
Is there a person, by title, responsible for the scrapped parts program?
✓
C.
Is a record of scrapped life limited parts retained for at least two (2) years?
✓
D.
Does the record show the P/N and S/N of the part and the date scrapped?
✓
Quality Assurance Department - 6 - Revised 12/21/23
Documents listed below are available at http://www.duncanaviation.aero/resources/certificates.
• FAA Air Agency Certificate
• Repair Station Operations Specifications
• Anti-Drug Plan Approval, Page A449 of Ops Specs replaces Plan Identification #B-CE-00006-S
• EASA Certificate
• Other International CAA Certificates
Mike Brown, Enterprise Manager, Safety Management Systems
Dec 21, 2023