IDEXXVetLab Station Operator's Guide
Proprietary Rights Notice 3
Getting Started 4
About the IDEXX VetLab Station 4
Navigating the Home Screen 4
Shutting Down/Restarting the IDEXX VetLab Station 7
Analyzing Samples 8
Analyzing Samples Overview 8
Initiating a Sample Run 8
Adding Tests to an Existing Patient Record 9
Canceling a Sample Run 10
Editing Client and Patient Information 10
Accessing Results 11
Viewing and Printing Results 11
Trending (Graphing) Results 11
Reassigning Results 11
Entering Physical and Chemical Urinalysis Results 11
Entering and Editing SNAP Test Results 12
Printing a SNAP Log Report 12
Viewing and Printing Interpretive Guides 13
Customizing the Settings 14
Home Screen Settings 14
Language Settings 14
New Results Alert Settings 14
Practice Information Settings 15
Practice Management Settings 15
Printer Settings 16
Report Header Settings 16
Reports Settings 16
Sample IDSettings 17
SmartService Settings 17
VetConnect PLUSSettings 18
Time and Date Settings 18
Units Settings 18
Instrument Management 19
System Tab 19
Practice Management Tab 21
IDEXXVetLab Analyzer Tabs 22
SNAP Tab 22
Proprietary Rights Notice
Information in this document is subject to change without notice. Companies, names, and data used
in examples are fictitious unless otherwise noted. No part of this document may be reproduced or
transmitted in any form or by any means, electronic, mechanical, or otherwise, for any purpose,
without the express written permission of IDEXX Laboratories. IDEXX Laboratories may have patents
or pending patent applications, trademarks, copyrights, or other intellectual or industrial property
rights covering this document or subject matter in this document. The furnishing of this document
does not give a license to these property rights except as expressly provided in any written license
agreement from IDEXX Laboratories.
© 2018 IDEXX Laboratories, Inc. All rights reserved. • 06-0002393-02
IDEXX VetLab, SmartService, SmartLink, IDEXX InterLink, Catalyst Dx, Coag Dx, IDEXX UA,
LaserCyte, ProCyte Dx, SediVue Dx, SNAPshot Dx, VetLyte, VetStat, VetTest, Cornerstone, Results
Plus, SNAP, and 4Dx are trademarks or registered trademarks of IDEXX Laboratories, Inc. or its
affiliates in the United States and/or other countries. VetAutoread is a trademark of QBC Diagnostics,
Inc. All other product and company names and logos are trademarks or registered trademarks of their
respective holders.
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Getting Started
About the IDEXX VetLab Station
The IDEXX VetLab Station is the hub of the IDEXX in-house diagnostic laboratory and provides control
for running tests on patient samples and serves as a connection point for IDEXX remote servicing.
The main functions of the IDEXXVetLab Station include:
l Full instrument control through an easy-to-use interface, expediting your work flow so that you
can get test results quickly.
l Unlimited data storage for records and results, providing you with more comprehensive inform-
ation on each patient so you can make more informed and timely decisions.
l Parameter-trending capabilities that improve case management by providing a clear picture of a
patient’s status.
l Consolidated, full-color lab results, including all in-house IDEXX hematology, chemistry, endo-
crinology, electrolyte, urinalysis, and rapid assay results.
l SmartService connectivity, enabling IDEXX to provide software upgrades and diagnostic ser-
vices to ensure your lab is running at peak efficiency.
l VetConnect PLUS (not available in all regions), providing advanced trending (graphing) of lab res-
ults from both in-house instruments and IDEXX Reference Laboratories.
l Practice information management system (PIMS) connectivity, linking patients and test results
together for complete medical records and accurate billing.
The Touch-Screen Monitor
The IDEXX VetLab Station is controlled via a touch-screen monitor. To get the best results when using
the touch screen:
l Do not rest your hand on the touch screen. The screen is sensitive to touch.
l Never tap the touch screen with a sharp or abrasive object.
The IDEXX VetLab Station Computer
The IDEXX VetLab Station computer is a laboratory information management system that stores the
database of patients’ test results and functions as the communication hub for all other IDEXX
instruments.
Navigating the Home Screen
The Home screen is the starting point for all touch-screen interaction and is the first screen to appear
when the IDEXX VetLab Station starts up. You can return to the Home screen from any other screen by
tapping the Home icon in the top-left corner of the screen.
Analyze Sample Button
The Analyze Sample button provides access to the Patient Search and Select Instruments screens,
where client and patient information is entered and analyzers are selected.
Note: If the IDEXX VetLab Station is connected to a compatible practice information management
system, see Client/Patient Lists or Initiating a Sample Run to learn more about the work flow.
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Records Button
Tap this button to select an existing patient’s records so you can edit patient information or view,
trend, or transfer existing patient results.
Instruments Button
Tap this button to access the IDEXX VetLab Station system as well as specific instrument or test
information and utilities. Tap individual instrument icons or the SNAP test icon at the bottom of the
screen to access its information and utilities.
Settings Button
Tap this button to customize certain options within the IDEXX VetLab Station so they fit your
practice’s work flow. For example, you can select the way you want to be notified when tests are
complete.
Analyzer/Test Icons
The icons that appear at the bottom of the Home screen represent the analyzers that are connected
to the IDEXX VetLab Station and their status. A SNAP icon also appears, indicating the option to enter
SNAP test results on the IDEXX VetLab Station.
Note: Scrolling left and right may be required to view all analyzer icons.
A green Ready icon indicates the analyzer is connected to and communicating with the
IDEXX VetLab Station.
Tap the icon to display analyzer-specific information on the Instruments screen.
A green Ready to Run icon indicates the analyzer is connected to and communicating
with the IDEXX VetLab Station and is ready to receive patient information for sample
testing.
Tap the icon to display a dialog box with options to start the patient sample run, cancel
the scheduled run, or close the dialog box without taking any action.
A yellow Busy icon indicates that the specific instrument is currently in use, either
running sample tests for a different patient or running some other process, such as
quality control.
If you tap the icon, the following occurs:
l As a stand-alone icon, along the bottom of the Home screen: The analyzer-specific
tab appears on the Instruments screen.
l As part of job status area: A dialog box appears with analyzer-specific options.
A gray In Process icon indicates that the specific instrument is currently in use running
sample tests for this patient.
A run that is currently in process can only be canceled on the instrument itself.
A black Offline icon can appear:
l Immediately after the IDEXX VetLab Station has been started and prior to a con-
nection being made with the instrument.
l When an instrument is powered off or has been disconnected.
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If you tap the icon, the following occurs:
l As a stand-alone icon, along the bottom of the Home screen: The analyzer-specific
tab appears on the Instruments screen.
l As part of job status area: A dialog box appears with analyzer-specific options.
Note: When an analyzer's status changes to "offline," in-process runs may be
canceled.
A red Alert icon indicates that a problem exists with the specific instrument.
Tap the icon to display the specific alert message and follow the on-screen
instructions.
Client/Patient Lists
The following lists can be viewed/removed from the Home screen by modifying the Home screen
settings.
l Recent Test Results—displays a list of the most recent test results received for a patient.
l Pending List—displays a list of patients that have tests scheduled to be run on specific ana-
lyzers and/or SNAP tests. These scheduled tests were entered via your integrated practice
information management system. The newest scheduled requests are listed first.
l Census List—displays a list of patients that are currently checked in to your practice via your
integrated practice information management system.
Note: The Pending and Census Lists are only available if the IDEXX VetLab Station is integrated with
a practice information management system (PIMS).
SmartService Solutions Indicator
The SmartService Solutions indicator displays at the top of the Home screen. The color of the dot next
to the icon indicates the current SmartService Solutions connection status:
Connected
In the process of connecting
Offline
Disabled
For more information about SmartService Solutions, including how to activate it, see SmartService
Settings.
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Message Center
If SmartService Solutions is enabled on your IDEXX VetLab Station, you will receive notifications from
IDEXX regarding software upgrades, new features, important notices, and more via the Message
Center.
To View and Print Messages
1.
Tap on the Home screen (the number of unread messages displays in red next to the icon).
The Message Center screen displays.
2. Tap to select the message.
3. Tap View.
4. Tap the applicable option to print, delete, or mark a message as unread.
5.
Tap to return to the Home screen.
Shutting Down/Restarting the IDEXX VetLab Station
IDEXX recommends that you restart the IDEXX VetLab Station weekly. You will receive a reminder to
do so 7 days after your previous restart.
To shut down or restart the IDEXX VetLab Station:
1.
Tap on the IDEXX VetLab Station Home screen. A confirmation message appears.
2. Tap Shut Down or Restart .
Note: If SmartService Solutions is enabled on your IDEXX VetLab Station, it is recommended that you
do not shut the system down for extended periods of time. In order for SmartService Solutions to
communicate with the IDEXX VetLab Station, the system must be powered on.
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Analyzing Samples
Analyzing Samples Overview
You can select a patient for a sample run in several ways:
l Tap Analyze Sample on the Home screen to display the Patient Search screen. From there, you
can add a new patient, select an existing patient, or start the run without specifying the patient
information (a "stat" run).
l Tap a Ready to Run instrument icon within a patient-specific job status area.
l Tap a patient name in the Pending or Census List and then tap the Run button (below the list) to
display the Select Instruments screen. From there, you can select an instrument to use or review
scheduled tests and modify them as needed for that patient.
Initiating a Sample Run
To initiate a sample run without an integrated practice information man-
agement system (PIMS):
1. Tap Analyze Sample on the Home screen. The Patient Search screen displays.
2. If it’s an existing patient, search by tapping either the Patient, Last Name, or Client ID box and
then begin typing the applicable information. Then tap to select the desired patient from the list.
OR
If it’s a new patient, tap Add New Patient and enter the patient/client information. Required fields
are noted with an asterisk.
OR
Tap Stat, select the Species, and then select the Life Stage. The system will automatically enter
a unique “time stamp” to identify the patient and the test results can be reassigned later (for
more information, see Reassigning Results). IMPORTANT: Be sure to select the correct species
as it cannot be edited once the patient record is created.
3. Tap Next. The Select Instruments screen displays.
4. Confirm the Life Stage.
5. If you have a serial PIMS connected to your IDEXXVetLab Station, enter the applicable ID from
your PIMS in the Requisition ID text box. (This appears only if a Practice Management option in
the Settings screen has been selected.)
6. Specify the Doctor who will care for this patient and the patient's weight.
7. Tap to select the desired analyzer or SNAP icon(s); the selected item appears in the Current Ana-
lysis job list. If multiple analyzers or SNAP tests are available, you can select more than one (as
needed).
Note: Some analyzers can be selected multiple times for a single patient.
8. Some analyzers require additional information regarding the sample type or dilution factors—
enter that information if prompted.
9. Tap Run. The Home screen displays the selected options in a patient-specific job status area.
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l If an analyzer is available to process a sample, the patient information is automatically
sent to the analyzer, the analyzer icon status will change to InProcess, and you can
begin processing the patient’s sample on that analyzer.
l If an analyzer is NOTavailable to process a sample, the analyzer icon will display a Busy
status in the job status area and will switch to a green Ready to Run status when the
instrument becomes ready. Tap the Ready to Run icon to begin processing the sample.
10. Analyzer the sample (consult the analyzer’s operator’s guide for detailed instructions).
OR
Tap the SNAP icon in the patient's job status area to enter results or use the SNAP Timer. The
timer will display a countdown that is specific to the type of SNAP test selected. If using the
SNAP Timer, be sure to activate the SNAP test and start the timer at the same time. For more
information, see Entering and Editing SNAP Test Results.
To initiate a sample run when connected to an integrated PIMS:
1. Enter the test request in the PIMS. The IDEXXVetLab Station Pending list populates with the test
request information.
2. Tap the desired patient from the Pending list on the Home screen and tap Run.
3. Tap to select the desired analyzer or SNAP icon(s); the selected item appears in the Current Ana-
lysis job list. If multiple analyzers or SNAP tests are available, you can select more than one (as
needed).
Note: Some analyzers can be selected multiple times for a single patient.
4. Some analyzers require additional information regarding the sample type or dilution factors—
enter that information if prompted.
5. Tap Run. The Home screen displays the selected instruments and SNAP tests in a patient-spe-
cific job status area.
l If an analyzer is available to process a sample, the patient information is automatically
sent to the analyzer, the analyzer icon status will change to InProcess, and you can
begin processing the patient’s sample on that analyzer.
l If an analyzer is NOTavailable to process a sample, the analyzer icon will display a Busy
status in the job status area and will switch to a green Ready to Run status when the
instrument becomes ready. Tap the Ready to Run icon to begin processing the sample.
6. Analyzer the sample (consult the analyzer’s operator’s guide for detailed instructions).
OR
Tap the SNAP icon in the patient's job status area to enter results or use the SNAP Timer. The
timer will display a countdown that is specific to the type of SNAP test selected. If using the
SNAP Timer, be sure to activate the SNAP test and start the timer at the same time. For more
information, see Entering and Editing SNAP Test Results.
Adding Tests to an Existing Patient Record
To add tests to an existing patient record:
1. Select the record that you want to add tests to using one of the following methods:
l Tap the patient in the Recent Test Results list and then tap Add Test.
l Tap Records, locate the desired patient, tap View Records, and then select a result and
tap Add Test.
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2. Tap the desired icons to add to the Current Analysis job list.
3. Tap one of the following:
l Append Results—adds the results from the selected instruments to the patient’s
record. All original records are kept.
l Merge/Replace Results—overwrites original results with duplicated parameters with the
newly added results; all other original records are kept.
l New Results—adds results from the selected instruments to the patient’s record as a
new set of lab results.
4. Process the sample. For more information, see Initiating a Sample Run.
Canceling a Sample Run
To cancel a patient’s scheduled sample run for a specific request:
1. In the patient-specific job status area, tap the analyzer icon.
2. Tap Cancel run. The instrument icon is removed from the job status area.
If the Cancel button is unavailable, tap Instruments, select the instrument's tab, and then tap
Stop Waiting for Current Patient.
To cancel a sample run on an in-process analyzer:
An in-process run can only be canceled on the instrument itself.
Note: For information on how to cancel an in-process run, refer to the specific analyzer's operator’s
guide.
Editing Client and Patient Information
If there is an error in the client or patient information (e.g., a typo in a name) or the client name has
changed, you can edit the information.
Note: The species field cannot be edited for an existing patient.
To edit information:
1. Tap Records and then locate and select the desired patient.
2. Tap Edit Client and Patient.
3. On the Edit Patient screen, tap the field that you want to change, enter the new information, and
then tap the Done button.
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Accessing Results
Viewing and Printing Results
To view and print results:
1. Do one of the following:
l Tap Records on the Home screen, search for the desired patient, and tap View
Records, and then select the results you want to view and tap View Results.
l Tap the patient in the Recent Test Results list on the Home screen and then tap View.
l Tap View Results in the New Results Alert message.
2. Tap the tab that contains the desired results.
3. Tap Print to print a comprehensive report of all of the test results (all results on all tabs).
Trending (Graphing) Results
To trend/graph test results:
1. View the patient's results.
2. Locate the desired patient and tap View Records.
3. On the Records: Select Result screen, select 2–6 lab results, and then tap Trend.
4. On the Records: Select Analytes screen, select 1–6 parameters to graph, and then tap Trend.
The Records: Test Results Trending screen appears with the selected parameters graphed from
the earliest test to the most recent.
Reassigning Results
To reassign test results:
1. View the patient's results.
2. Locate the desired patient and then tap View Records.
3. On the Records: Select Result screen, select the desired test results, and then tap Transfer Res-
ults.
4. On the Transfer Test Results screen, select the patient to whom test results are being reas-
signed and tap Transfer.
Note: Results cannot be reassigned to a patient of a different species.
Entering Physical and Chemical Urinalysis Results
While your sample is processing on the SediVue Dx analyzer, it’s a great time to initiate the physical
and chemical evaluation of the urine sample to facilitate the creation of the complete urinalysis
results. Chemical testing can be done using the IDEXXVetLab UA Analyzer or urine dipsticks.
Physical testing can be done using a refractometer.
1. Initiate a sample run and ensure the manual UA icon on the Select Instruments screen is selec-
ted.
Note: The manual UA icon is automatically added to SediVue Dx runs by default.
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2. Tap the manual UA icon in the patient’s job status area on the Home screen.
3. Tap the Physical tab to select the collection method, color, and clarity of the sample.
4. Tap the Specific Gravity tab to enter the sample’s specific gravity value.
5. If you are using urine dipsticks, tap the pH tab and then select the color that matches the pH of
your sample.
Note:If you are using an IDEXXVetLab UA Analyzer, the pH is automatically added to the
urinalysis section of the patient's report.
6. If you are using urine dipsticks, tap the Chemistries tab. If all of the chemistries are normal, tap
Yes on the confirmation message. Otherwise, tap No and specify the appropriate results.
Note:If you are using an IDEXXVetLab UA Analyzer, the pH is automatically added to the
urinalysis section of the patient's report.
7. Tap the Comments tab if you’d like to enter comments. When you’re finished, tap Done.
8. Tap Save. The results will display in the Urinalysis section of the patient's report and in the IDEXX
VetLab Station patient records.
Entering and Editing SNAP Test Results
SNAP test results can be entered immediately after the test completes or at a later time. Once
entered, SNAP results can be edited or suppressed if necessary.
To enter SNAP results:
1. Tap the SNAP icon in the job status area and then tap Enter results.
OR
When the SNAP Timer Complete dialog box displays, tap Enter results.
2. Tap the image of the SNAP result that matches what you read on the SNAP test.
3. In the Optional area, tap Edit and enter your user ID and a comment for this test result.
4. Tap OK.
To edit or suppress SNAP results:
1. Access the patient’s results, select the applicable SNAP tab, and then tap Edit Results.
2. On the Edit Results screen, do one of the following:
l Edit the SNAP result: Tap Edit Selection and tap the correct test result.
l Suppress the SNAP result: Select the Suppress Data check box in the Optional area.
3. Tap Edit in the Optional area to enter or edit your user ID and/or comments, then tap OK.
4. Tap OK.
Printing a SNAP Log Report
The SNAP Log Report provides summary data and a detailed listing of all the SNAP tests entered on
the IDEXXVetLab Station manually, as well as those processed on an analyzer.
To print a SNAP Log Report:
1. From the Home screen, tap Instruments and then tap the SNAP tab.
2. Tap Print SNAP Report.
3. On the SNAP Log Report screen, select (or choose a custom) date range.
Note: Weeks are based on a Sunday–Saturday time period.
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4. Tap the type of report you want to print:
l Print SNAP Log—provides a detailed report about each SNAP test, including a time
stamp, patient ID, client ID, doctor, reason for testing (if available), test result, and user
ID and comments (if available).
l Print SNAP Summary—provides a report that displays the number of SNAP tests run for
the specified date range as well as a pie chart indicating the number of positive and neg-
ative test results received for each test.
5. On the SNAP Log Report screen, review the SNAP report, and then tap the Print icon.
Viewing and Printing Interpretive Guides
The interpretive guides offer valuable background information regarding the individual parameters of
the test results. This information can be particularly helpful as an aid in explaining diagnostic results
to clients.
TIP: Interpretive guides are also available in the Help file. Tap the Help button on the top-right corner
of the screen, tap Analyte Descriptions, and then select the desired category and analyte.
To view or print an interpretive guide:
1. Access the patient’s records and view the results.
2. Tap an underlined parameter to view its interpretive guide in the Help system.
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Customizing the Settings
Home Screen Settings
To define the Home screen display:
1. From the Home screen, tap Settings.
2. Tap the Home Screen tab.
3. Select your desired options:
l To display the Pending and/or Census list(s), select the corresponding check box(es).
Note: The Pending and Census lists are available only if your IDEXXVetLab Station is
connected to an integrated practice information management system (PIMS) (for more
information, see Practice Management Settings).
l To display the most recent results, select the Display Recent Results check box.
Language Settings
The Language tab lets you select a language and a locale for the IDEXX VetLab Station.
Note for Asian language users: The language input method now displays on the bottom of all
screens that require typed user input (such as the Identify Patient screen). To change the input
method, press LEFT ALT+SHIFT on the keyboard to cycle through all of the possible methods.
To select the language and country:
1. From the Home screen, tap Settings.
2. Tap the Language tab.
3. Select the desired language for the display and printing of text.
4. Select the desired country.
5.
Tap the Home icon . A confirmation message appears.
6. Tap Restart Now.
New Results Alert Settings
To set the results alert:
1. From the Home screen, tap Settings.
2. Tap the New Results Alert tab.
3. Select your desired options:
l Select the Show an alert when new results arrive check box. To have the alert also blink,
tap the Blink new results alert check box and then set the amount of time the alert will
blink.
l Select the Beep when new results arrive option and then set the amount of time the alert
will beep.
15
Practice Information Settings
To enter practice information:
1. From the Home screen, tap Settings.
2. Tap the Practice Info tab.
3. Edit the IDEXXaccount number, add a new doctor, or delete a doctor (as desired).
Practice Management Settings
If your practice uses an integrated practice information management system (PIMS), it may be able
to receive test results from the IDEXX VetLab Station. These results can then be included in patients’
records. Test results are matched to patients by requisition IDs. Therefore, when you enter client and
patient information on the Identify Patient screen, the Requisition ID field with the applicable ID may
be required.
To set the practice management settings:
1. From the Home screen, tap Settings.
2. Tap the Practice Management tab.
3. Select the applicable software option (i.e., Cornerstone or Other).
4. Specify how the PIMS connects to the IDEXX VetLab Station (Network Connection or Serial Con-
nection).
Important: To use the Census list and Pending lists on the Home screen, the Network Connection
option must be selected.
5. If Network Connection is selected, tap Configure and establish the type of connection (Auto-Con-
nect or Direct-Connect). A PIMS icon is added to the Home screen.
6. If prompted, read and agree to the IDEXX Connection Agreement.
7. Tap the new PIMS icon on the Home screen.
8. In the Transmit Records area, select one of the following:
l Off—do not transmit results.
l On (Transmit result records only)—transfers patient results without a PDF file.
l On (Transmit result records and report)—transfers patient results and a PDF of the res-
ults.
9. In the Existing Records area, edit the date to indicate which historical results should be trans-
mitted to the PIMS.
10. When prompted, tap Yes to save your settings.
To set the requisition ID settings:
1. From the Home screen, tap Settings.
2. Tap the Practice Management tab.
3. In the Requisition ID box, select if you want it to be a required field or for display purposes only.
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Printer Settings
To select a printer:
1. From the Home screen, tap Settings.
2. Tap the Printers tab.
3. Select the desired default printer.
4. Select the desired paper format.
To print reports automatically:
1. From the Home screen, tap Settings.
2. Tap the Printers tab.
3. Select the Automatically print report when all tests are complete check box.
4. Select the Number of Copies that you want to print.
Report Header Settings
To edit the report header:
1. From the Home screen, tap Settings.
2. Tap the Report Header tab.
3. Select Print a header on reports to include header information (such as the practice name,
address, and phone number) on patient reports.
4. Tap the Edit button for line 1 and enter the information you want to appear on the first line of the
header. Repeat this step for lines 2 and 3.
OR
If you want to use our own letterhead stationery, tap the Don’t print a header option. Then select
the number of lines to allow at the top of your report to accommodate your letterhead.
Reports Settings
The IDEXX VetLab Station can provide printed reports for each test run. The Reports tab controls the
quality of the report, the way the hematology message codes appear, the test result order, the color
of high and low results, and more.
To edit the report settings:
1. From the Home screen, tap Settings.
2. Tap the Reports tab.
3. To change the print quality, in the Print Quality box, select Draft or Normal.
l Draft is quicker and uses less toner.
l Normal provides a high quality printout.
4. To select how to display hematology message codes, in the Hematology Message Codes box,
select Full Text or Short Text.
l Full Text displays the entire text message for each code.
l Short Text displays only the message codes.
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Note: Hematology message codes appear on the printed test results report in the event of any
issues with the sample analysis. The report can have just the code printed (e.g., RBC 5) or have
the full text of the message print.
5. To select the test results order, in the Test Results Order box, select Organ/Cell Type, or Stand-
ard.
l Organ/Cell Type will group chemistry results by organ, and hematology results by cell
type (as reported by IDEXX Reference Laboratories).
l Standard will list chemistry results in alphabetical order and hematology results in a dif-
ferent cell type order.
Note: Hematology and chemistry results can be organized by cell type or organ (in addition to
the traditional alphabetical order).
6. To select printout options, in the Test Results Report Format box, tap Results PLUS or Standard.
l Results PLUS will include the patient’s most recent prior results for the selected test
along with the current results on the report.
l Standard will print only the current results on the report.
7. To set the colors for out-of-range results, in the Out-of-Range Results box, assign a color to high
and/or low results by tapping the High Results or Low Results drop-downs.
8. To set the dot plot preferences, toggle Procyte Dx/Lasercyte Dot Plot Charts on and off by select-
ing the corresponding check box.
9. To view each analyzer’s results on a separate page, clear the Natural Page Break check box.
Sample IDSettings
To set preferences for the Identify Patient screen:
1. From the Home screen, tap Settings.
2. Tap the Sample ID tab.
3. In the Sample ID box, select the check box next to each option you want displayed on the Patient
Search screen.
SmartService Settings
SmartService Solutions is a safe and secure remote troubleshooting and maintenance service that
proactively monitors and maintains equipment connected to the IDEXXVetLab Station. Using
SmartService, your equipment will automatically receive software updates, ensuring you always have
access to the latest IDEXX enhancements and features. In addition, SmartService allows us to
connect with your IDEXX VetLab Station to troubleshoot any issues you may be having with your
instruments. With an active SmartService connection, you'll be able to spend less time
troubleshooting issues and more time with your patients.
To enable SmartService Solutions:
1. From the Home screen, tap Settings.
2. Tap the SmartService tab.
3. Tap Activate SmartService and follow the on-screen instructions.
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VetConnect PLUSSettings
Note: VetConnect PLUSIs not available in all regions.
To activate VetConnect PLUS:
1. From the Home screen, tap Settings.
2. Tap the VetConnect PLUStab.
3. Tap Activate VetConnect PLUS.
4. Accept the VetConnect PLUS user agreement when prompted.
5. Enter your practice's VetConnect user name and password.
6. Tap Next. A confirmation message is displayed. Records are uploaded in reverse order, starting
with the most recent results. The IDEXX VetLab Station can continue to be used during the
upload.
Time and Date Settings
To set the time and date:
1. From the Home screen, tap Settings.
2. Tap the Time and Date tab.
3. To set the date, tap Edit Date and select a date from the calendar.
4. To set the time, tap the plus/minus buttons until the desired time is reached and then select AM
or PM.
5. Restart the system when prompted.
Units Settings
To select the units:
1. From the Home screen, tap Settings.
2. Tap the Units tab.
3. Select the desired measurement system (U.S., S.I., or French).
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Instrument Management
System Tab
The System tab on the Instruments screen provides access to functions pertaining to the IDEXX
VetLab Station software, computer, and touch-screen monitor.
System Information
To view system information:
1. From the Home screen, tap Instruments.
2. Tap System Info to display information about the IDEXX VetLab Station software file versions.
3. To view a license for an open-source software, tap the View License button next to it.
Upgrade Software
If SmartService Solutions is activated, upgrades will be sent to your IDEXX VetLab Station
automatically. If SmartService Solutions is not activated, you will receive upgrade media in the mail.
To upgrade software from SmartService Solutions:
Tap Upgrade Now when prompted. The upgrade is complete when the Upgrade Successful
message displays (may take up to 30 minutes).
Note: If you are unable to perform the upgrade when prompted, tap Remind Me Later to close the
message and continue using the IDEXX VetLab Station. To upgrade later, wait for a prompt (the
software will remind you once per day until the upgrade is performed) or tap Upgrade Software on the
System tab.
To upgrade software from upgrade media:
1. From the Home screen, tap Instruments.
2. Tap Upgrade Software.
3. Insert the upgrade media and follow the on-screen instructions.
4. Tap the Message Center icon at the top of the Home screen, select the upgrade letter version
that matches the media label, and then tap View to review the features of this release.
Back Up Data
To back up data:
1. From the Home screen, tap Instruments.
2. Tap Back Up Data.
3. Follow the on-screen instructions.
Note: We strongly recommend that you back up your data regularly to minimize loss in the event of a
system failure.
Restore Data
To restore data:
1. From the Home screen, tap Instruments.
2. Tap Restore Data.
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3. Specify which data you want to restore (All Available Data is selected by default) and tap Next.
Note: If the data storage media has multiple back up files saved to it, you may be prompted to
select the date from which to restore data.
4. Follow the on-screen instructions. All data on the computer will be overwritten.
5. When the computer is done restoring the data and has restarted, the Home screen appears.
Clear All Print Jobs
To clear all the print jobs:
1. From the Home screen, tap Instruments.
2. Tap Clear All Print Jobs.
3. When the “Successfully cleared all print jobs” message appears, tap OK.
Print Test Page
To print a test page:
1. From the Home screen, tap Instruments.
2. Tap Print Test Page.
3. When the “Successfully printed the test page” message appears, tap OK.
Advanced: Configuring the Router
A router connects the IDEXX VetLab Station to other IDEXXanalyzers, a practice information
management system (PIMS), and the internet.
To configure the router:
Note: You can return all router configuration values to their IDEXX default values at any time by
tapping Apply IDEXX Defaults.
1. From the Home screen, tap Instruments.
2. Tap Advanced.
3. In the Router Configuration area, tap Edit to display the Advanced: Router Configuration screen.
4. In the WAN IP box, select one of the following:
l Obtain IP Automatically—the IP address is set by the practice router; this is the default
option. Go to step 10.
l Static IP Address—you must specify the static IP Address. Continue with step 6.
5. Enter the IP address for the router.
6. Enter the Subnet Mask address for the router.
7. Enter the Default Gateway address for the router.
8. Enter the DNS Server address for the router.
9. Enter the Local IP address. You can only specify the third number set in this address. You can
specify a number between 1 and 255.
Note: The IDEXX default local IP address is 192.168.222.1. The default factory setting is
192.168.1.1.
10. Tap Apply to save the changes and reset the router.
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To configure the wireless settings:
1. From the Home screen, tap Instruments.
2. Tap Advanced.
3. In the Router Configuration area, tap Edit and then tap Wireless Settings.
4. Select one of the following:
l Generate Password—create a new password for the wireless network.
l Wireless Antenna: Enabled—router will broadcast a wireless network.
l Wireless Antenna: Disabled—deactivates the router wireless capability.
Advanced: Testing the Network
To test network access:
1. From the Home screen, tap Instruments.
2. Tap Advanced.
3. In the Network Access Test area, enter a network IP address.
4. Tap Ping. A message appears indicating whether or not the IDEXX VetLab Station was able to
connect to the specified network address.
Advanced: Upgrade Router Firmware
To upgrade the router firmware:
1. From the Home screen, tap Instruments.
2. Tap Advanced.
3. In the Upgrade Available area, tap Upgrade Router.
Practice Management Tab
If your practice uses a practice information management system (PIMS), test results and integrated
diagnostic patient reports can be transmitted to it from the IDEXXVetLab Station so that they can be
included in patients’ records. The Practice Management tab appears on the Instruments screen if
you have selected a PIMS option on the Settings screen.
To send test results to aPIMS:
1. Ensure that your PIMS is connected to the IDEXX VetLab Station computer (see Practice Man-
agement Settings for more information).
2. From the Home screen, tap Instruments.
3. Tap the Practice Management tab.
4. In the Transmit Records area, select one of the following:
l Off (Do not transmit results)
l On (Transmit result records only)—transfers patient results with no PDF file.
l On (Transmit result records and report)—transfers patient results and a PDF of the res-
ults.
5. In the Existing Records area, edit the date to indicate which historical results should be trans-
mitted to the PIMS.
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6. When prompted, tap Yes to save your settings.
IDEXXVetLab Analyzer Tabs
There are individual tabs for each IDEXX VetLab analyzer that is connected to your IDEXX VetLab
Station. These tabs can be accessed by tapping Instruments on the Home screen or by tapping
directly on the analyzer icon on the Home screen.
For more information about how to use the specific analyzer functions, see the analyzer’s operator’s
guide.
SNAP Tab
To turn on the SNAP timer:
1. From the Home screen, tap the SNAPicon.
2. Tap On for the SNAP Timer option.
3. In the SNAP Reminder field, tap the up or down buttons to adjust the delay on the SNAP alert noti-
fication on the Home screen or the Select Instruments screen.
Important: SNAP test results are time-sensitive. Do not set a long snooze time for the SNAP alert
notification.
To specify the SNAP tests available for selection:
1. Access the SNAP tab on the Instruments screen.
2. Select which SNAP tests should be listed as available for each species.
To print the SNAP Report:
See Printing a SNAP Log Report for more information.