Mississippi State Athletic Ticket Office
Frequently Asked Questions
Q. Does an infant, or child that is held, need a ticket?
A. Yes. Everyone, regardless of age, must have a ticket to enter all Football, Men’s Basketball, and Baseball
games. Women’s Basketball is free for children high school age and under.
Q. What payment options does the MSU Ticket office accept?
A. The Athletic Ticket Office accepts Visa, MasterCard, American Express and Discover. Checks are only
accepted during the renewal process from each sport. Cash is accepted at the Bryan Building Athletic Ticket
Office and at all venues on gameday.
Q. I am a season ticket holder and would like to improve my current seat location. What do I
need to do?
A. To improve your season ticket location for Football, Women's Basketball and Baseball please make a
written, verbal, or online seat request either on your renewal notice, by phone, or internet. Seating requests
are filled based on Bulldog Club priority and will only be filled based on availability. Unfortunately, the ticket
office is not able to fill all seating requests made.
Men’s Basketball seating is handled through the reseating of the Coliseum on an annual basis. Bulldog Club
members are given the right to purchase season Basketball tickets but the location of the seat is determined
on each individual’s rank in the Bulldog Club. Before the season start the Bulldog Club will host a seat
selection week where members will hand select their seats based off of Bulldog Club rank.
Q. Do MSU students need to purchase tickets for athletic events?
A. Students must purchase tickets for Football games only. All other athletic events are free to full time
Starkville campus students with a valid student ID. For specific information regarding student tickets, please
refer to the student link on www.mstateathletics.com/tickets
Q. How do I purchase student football tickets?
A. All full time Starkville campus students have the opportunity to purchase football season tickets. Tickets
will go on sell shortly after the start of the Fall semester on campus. The student must have all holds on
their student account cleared through Account Services before tickets can be purchased. The charge for the
tickets must be placed on the students account through the University and no other form of payment will be
accepted. For specific information regarding locations/dates/times of the student sell please refer to the
student link on www.mstateathletics.com/tickets
Q. How can I obtain a reserved season parking pass for MSU athletic events?
A. Parking is administered through the Ticket office and Bulldog Club for most sports. All persons wanting
the option to purchase a season parking pass must be a Bulldog Club member. The Bulldog Club reserves
the right to restrict donors from ordering a parking pass based on donor levels for each sport. Prices and
locations vary based off vehicle size and the different sports. Please see the 2011 Parking Map
for Football
parking locations. The Bulldog Club will assign parking locations based on Bulldog Club rank for that sport.
Men’s Basketball & Baseball parking is also administered by the Ticket Office and Bulldog Club in rank order.
Women’s Basketball parking is open to the public on a first come first serve basis. RV parking is also
available for purchase through contacting the Ticket Office or Bulldog Club at 662-325-2600 or 662-325-
3074.
Q. How do I access “My Dog Tag” online?
A. Please visit www.mstateathletics.com/tickets
and login using your username and password. If you have
forgotten your username or password please contact the ticket office at 662-325-2600. Please note that
everyone who has purchased a ticket from the MSU Ticket office has a Dog Tag. You do not have to be a
Bulldog Club member to have a Dog Tag. All returning customers either by phone or online should use their
current Dog Tag login to keep all records on the same account. To learn more about your “Dog Tag” please
visit My Dog Tag Info
Q. If I want to choose the “Print at home” option, what are the steps to this process and how do
I receive the tickets?
A. Since we are scanning tickets at all athletic events (except Women’s Basketball) you have the option to
print individual tickets from the comfort of your home. When purchasing a ticket from our website you will
choose the print at home delivery as your shipping method. Once the order is confirmed you will be emailed
a PDF file that will contain your tickets. Depending on your computer settings the email may be received by
your junk mail folder so be sure to check all areas. Once you have received the email simply print the file
from your computer.
Q. I have noticed that season ticket holders have the option to transfer tickets to another
individual through the use of “Ticket Advance”. How does this process work?
A. As a season ticket holder you may transfer your tickets to any individual with an email address. We have
created a document that will walk you through the process step by step. Ticket Advance Document
If you are still having trouble with the process please call the ticket office at 662-325-2600 and we will be
more than happy to assist you.
Q. What am I allowed to bring into stadiums and arenas?
A. Please see our stadium and arena policies page
for information on prohibited items at MSU athletic
events.
Q. How do I order mobility-impaired seating?
A. Mobility-impaired seating may be purchased through the main Ticket Office by calling 888-GO-DAWGS.
Orders will be processed on a first come, first-serve basis. Mobility-impaired seating is limited to one
wheelchair space and one companion seat. If more tickets are needed, and the event is not sold out, the
ticket office will seat other tickets as close to the wheelchair seats as possible.
Q. Can I change my seating after I have purchased individual game tickets?
A. We do not allow exchanges or refunds of previously purchased tickets.
Q. I have recently moved or need to change my address and can’t find a place to update my new
address, what are my options?
A. The MSU Ticket office has a few options to change/update an address in our system. One option to
update a new address is to log into your Dog Tag account and it will allow you to update the address. You
may also send a written notification stating your information and we will update your address.
Q. What happens to my season tickets if I do not pay by the renewal deadline?
A. Season ticket holders not renewing by the renewal deadline will be released from your account and
assigned to another member wanting to purchase the tickets.
Q. Does the ticket office have a season ticket PAYMENT PLAN?
A. Season payment plans are not available. However, each ticket holder can pay off portions of their season
tickets prior to the Ticket Office shipping tickets. Final payment MUST be made prior to the start of the
season or seats will be released and re-assigned.
