Find your local SHIP
shiphelp.org
1-877-839-2675
facebook.com/SHIPTACenter
Need Help with Navigating
Medicare?
SHIP is your local State Health Insurance
Assistance Program. SHIP provides unbiased
help to Medicare beneficiaries, their families, and
caregivers. Whether you are new to Medicare,
reviewing Medicare plan options, or have questions
on how to use your Medicare, SHIP can help.
Navigating Medicare can be complicated. SHIP can help.
When you contact your local SHIP, a certified
counselor will give you one-on-one guidance
based on your unique situation and needs.
SHIP is here to help with:
• understanding your choices
• how to enroll
• plan comparison
• coverage and costs
• paying for Medicare and prescriptions
• troubleshooting billing issues
• submitting appeals
• Open Enrollment (October 1–December 7)
• referral to other resources
SHIP isn’t just for people new to Medicare.
Needs and options may change over time, so
it’s important to review your Medicare plan
every year during Open Enrollment. SHIP can
help you understand and compare options, so
you can make choices that are best for you and
your loved ones. We can also assist you with
navigating access to providers, correcting billing
issues, and filing complaints and appeals. With
SHIP is a national program with offices across
the country. Depending on your area, you may
know your local SHIP by another name, but
the support it provides is the same.
your permission, SHIP will work with Medicare
directly to help solve problems on your behalf.
SHIP counselors are members of your local
community who have been screened, trained,
and certified as Medicare experts. Many are
volunteers and they may even be one of your
peers. They pride themselves on providing
unbiased, confidential counseling. Their only
priority is helping you make informed decisions
about your care and benefits.
You can count on SHIP to be:
➤ Local
➤ Unbiased
➤ Confidential
➤ Knowledgeable
➤ In-person or virtual
SHIP is a national program of the Administration
for Community Living, an operating division
of the U.S. Department of Health and Human
Services. Learn more at ACL.gov.
SHIP is supported through state and
federal partnerships that are not reimbursed
by private health insurance plans or
entities. SHIP is not paid per enrollment.
FIND A COUNSELOR NEAR YOU!
Allegany County
301-783-1710
Anne Arundel County
410-222-4257
Baltimore City
410-396-2273
Baltimore County
410-887-2059
Calvert County
410-535-1600, x8766
Caroline County
410-479-2535
Carroll County
410-386-3800
Cecil County
410-996-8174
Charles County
301-934-0118
Dorchester County
410-376-3662
Frederick County
301-600-1234
Garrett County
301-334-9431, x6140
Harford County
410-638-3025
Somerset County
410-742-0505, x114
Kent County
410-778-2564
Montgomery County
301-255-4250
Prince George's County
301-265-8471
Queen Anne's County
410-758-0848, opt. 2
St. Mary's County
301-475-4200
Talbot County
410-822-2869, ext. 231
Washington County
301-790-0275
Worcester County
410-742-0505, x114
Wicomico County
410-742-0505, x114
Howard County
410-313-7392
AGING.MARYLAND.GOV
1-800-243-3425 or 410-767-1100
HELP IS ALSO AVAILABLE 24 HOURS A DAY, INCLUDING WEEKENDS
1-800-MEDICARE or 1-800-633-4227
