ACT
→ Have an adaptive communication style. You are
speaking with a potential colleague. Know your
preferred style, and learn to adapt to other styles
as needed (direct or indirect, casual or formal,
discursive or factual and to the point).
→ Express appreciation for the offer. You are speaking
with a potential colleague. Frame your objectives as
questions, requests for advice, and ways you would
add value to the firm rather than as demands.
→ Do not accept an offer immediately. Ask for time to
consider it, especially if you are weighing it against
other offers. On the other hand, don’t negotiate
unless you are prepared to say yes once you have
agreed on the elements of an offer.
→ Watch for the double bind. Black professionals and
women are typically expected to be less aggressive
negotiators and to settle for less. Compared to white
job seekers, black job seekers who negotiate are
perceived as pushier and, as a result, may receive
lower starting salaries. Women who ask for more can
be perceived as unlikeable and may be penalized and
their reputations tarnished. A flexible negotiation style
—from friendly and non-confrontational to assertive
and business-like—can help address this double bind.
However, the responsibility falls more to employers to
foster awareness of bias among hiring managers and
to incorporate structures and practices that mitigate
against it, both to diversify their workforce and to
benefit from employees who have negotiation skills.
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(See the Recruitment and Retention guide.)
NEGOTIATE WITHIN AND ON BEHALF OF YOUR FIRM
Architects often need to negotiate with clients,
communities, or project team members regarding fees,
contracts, and challenging situations and within their
firms about the distribution of resources or time.
→ Outline and know the firm’s objectives.
Understanding the business model, cost structures,
and project goals and objectives will help you
negotiate well on the firm’s behalf.
→ Advocate on behalf of others, especially individuals
from underrepresented groups for whom self-
promotion can be perceived as negative.
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Advocate
for others and give credit where credit is due to
manage unconscious biases in the workplace. If you
are from an underrepresented group, form alliances
with other employees for mutual advocacy.
→ Stay focused on shared project goals. Build “front-
end alignment” on project principles, and rely on
them throughout contract implementation.
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→ Attend to all project stakeholders who affect
your team. Project team members come from
companies with a range of workplace cultures. They
have their own company agendas to achieve, and
FIRMS
especially in the case of clients, there can be power
differentials. Ensuring that your team thrives may
require negotiation with others to identify differing
expectations and norms and to find ways to resolve
those differences.
NAVIGATE CONFLICT
Negotiating with those inside and outside of your firm as
a form of conflict resolution will help you work through
heightened tensions in ways that will leave all parties
feeling heard and appreciated.
→ Learn how to effectively engage and interact with
conflict. Conflict is a natural part of the workplace,
and deepening your understanding and broadening
your skill set for working with conflict is critical for
finding viable solutions.
Negotiating is imperative for firms to recruit top
talent, retain employees, and develop strong working
relationships with clients and consultants. Transparent
and equitable negotiations help build a diverse workforce
and increase inclusivity. Communication between
negotiating parties about salary ranges, compensation
packages, and negotiation policies is key.
BE TRANSPARENT AND EQUITABLE
Use transparent negotiation practices and policies to
close wage gaps and to ensure that all job candidates
know salary ranges and other available forms of
compensation and benefits.
→ Mitigate bias in decision-making. The perception
that members of underrepresented groups,
particularly women and black men, are pushy when
they negotiate as assertively as white men, leads to
inequitable outcomes. At the same time, implicit bias
requires these same people to have to negotiate on
their own behalf more frequently. Build awareness
and intercultural competence in decision-makers
and change inequitable decision-making processes
and structures. (See the Intercultural Competence,
Compensation, and Recruitment and Retention guides.)
→ Bring up salary range early in negotiations. Be
truthful. Don’t exaggerate or lowball. Your candor
will help candidates determine early on whether
they want to pursue the position and be part of your
firm.
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→ Design compensation packages with guidance on
what parts are flexible. Determine which parts of
the compensation package are negotiable and which
parts are not. Share this information clearly with
prospective and current employees.
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GUIDE 5
*
NEGOTIATION
5.11