Updated8/28/08 Tipsfordownloading/printing 1
Faculty Center
Tips if you have download/printing problems
We made an effort to include instructions for the different internet browsers and configurations users may have. If you
have trouble with any of the instructions in this document, please call the Helpdesk at 714-278-7777 for assistance.
Table of Contents
Special Instructions for Downloading Excel Spreadsheets – Clear your cache and cookies..................................1
PC Users...............................................................................................................................................................................2
Unable to download Excel File because of pop-up blockers.....................................................................................2
Change your local intranet settings...........................................................................................................................2
Allow pop-ups from cmsweb.fullerton.edu................................................................................................................3
Excel file displays as a html document instead of opening in Excel........................................................................5
Mac Users.............................................................................................................................................................................6
Printing the Class Roster................................................................................................................................................6
Configuring pop-up blockers for Mac (Safari and Firefox).........................................................................................7
Fire Fox 1.0 and 2.0.....................................................................................................................................................7
Safari 2.0 and 3.0.........................................................................................................................................................8
Special Instructions for Downloading Excel Spreadsheets – Clear your cache and cookies.
After you perform any of these configuration changes outlined in the following pages, please clear your cache and cookies
and close all browser sessions so that your changes will take effect.
Internet Explorer 7.0, go to Tools > Internet Options > Browsing History > Delete.
Next, click on the “Delete Files” button and the “Delete Cookies” button.
Internet Explorer 6.0, go to Tools > Internet Options. Under Temporary Internet Files, click on “Delete files” and then
click “ok”. Next, also click on “Delete Cookies” and click “ok.”
Firefox (PC), go to Tools > Options > Privacy > Show cookies > Remove cookies
Firefox (Mac), Launch Fire Fox, go to the top menu and select Firefox > Preferences > Privacy > Show Cookies >
Remove all cookies. Then go to Tools > Clear Private Data, select cache and cookies then click "clear private data now"
Safari (Mac), Launch Safari, go to the top menu and select Safari > Preferences > Security > Show Cookies > Remove
cookies. Next, select Safari > Empty Cache
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