Finnish or Swedish. Based on this data including type of handsets people owned and are planning to
buy, as well as preferred features, we analyse shifts in interest towards smartphones or at least find
indications for what kind of functionalities people opted for.
In all samples for the period from 2003 to 2011 (N= 3130), Nokia phones are the dominant devices
used by respondents. Most people are able to specify what type of phone they have. Only 15%
indicate that the mobile phone is a Nokia without further specification. In total 227 different types of
phones are mentioned by respondents. The most popular phones are the Nokia 3310 (330
respondents) and Nokia 3210 (157). The combined Nokia 3510 and 3510i is used by 139 respondents.
If we consider the C-,E-, N- and X- series to be smartphones then 388 (12%) of the respondents have
a smartphone, mainly E and N series telephones (both total to 5%). Typically the first Smartphones
are being reported in 2006, with an exception for the Nokia N9000 communicator (20, in the period
2003-2009) and the N-Gage (2, in the period 2004-2005). In our analyses we will focus on the
differences between traditional phones and smartphones, wishes as expressed by respondents with
regard to functionalities. But we also will look into handset related issues that are mentioned by
respondents hindering usage of mobile applications as desired. We expect that combing the results
of this paper with our empirical data will lead to more DN-based evidence.
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