Monthly Care

FEB24
Monthly Care
Keep your essential products protected



What’s covered:
Accidental damage cover, including water damage

Breakdown cover

Unlimited repairs

Replacement or vouchers

Worldwide cover
Mobile phone theft cover 
Simple monthly payments 
What’s not covered:







You get more with Monthly Care
Our service target 

If we replace your product, we’ll pay for delivery

Money-off vouchers

Your Insurance Product Information Document at the back of this leaet includes
details of what is and isn’t covered. Please read carefully before making a purchase.
About Argos MonthlyCare










Your statutory rights







Other providers


When can I buy a policy?



When does the policy start?


When does the policy end?




Cancellation rights



Meeting the obligations under your policy




Compare online


This insurance policy is designed to meet the demands and needs of those
who wish to insure their electronic appliances and/or household goods against
accidental damage and breakdown, or their mobile phones from accidental
damage, breakdown and theft with forceorbreak‑in.
Product
description
Cost of product
Price
1 yr guarantee 2 yr guarantee
Audio
Systems*
  
  
  
  
Camcorder*
  
  
  
  
  
Camera*
  
  
  
  
  
Cooker
  
  
  
  
  
  
Cooker Hood
  
  
Dehumidifier
/Fans
  
  
Desktop
  
  
  
  
  
  
  
  
  
Dishwasher
  
  
  
DVD Player/
Recorder
  
  
  
Product
description
Cost of product
Price
1 yr guarantee 2 yr guarantee
E-Book
Reader*
  
  
  
Electric Fire   
Electric Tool   
Electronic
Ignition
Barbecue
  
  
Food
Preparation
  
  
  
Freezer
  
  
  
Fridge
  
  
  
Fridge
Freezer
  
  
  
  
  
Gaming Chair
  
  
Gaming
Equipment
  
Headphones*
  
  
  
  
Hob
  
  
Home
Theatre
  
  
  
In Car
Entertainment
  
  
  
  
  
  
Monthly Care pricing tables
Argos Monthly Care

Products with a 1 and 2 year manufacturer’s guarantee
Product
description
Cost of product
Price
1 yr guarantee 2 yr guarantee
iPad*
  
  
  
  
  
  
  
iPod*
  
  
  
  
Iron
  
  
Laptop*
  
  
  
  
  
  
  
  
  
  
  
Lawnmower   
Microwave
  
  
Monitor
  
  
  
Musical
Instrument
  
Oven and Hob
  
  
Personal Care   
Portable
Video
Games
System
  
  
  
Pressure
Washer
  
Product
description
Cost of product
Price
1 yr guarantee 2 yr guarantee
Printer/
Scanner
  
  
Projectors
  
  
  
Sat Nav/
Road
Assistance
  
  
  
Set Top Box
  
  
Sewing
Machine
  
Shower
  
  
Smart
Technology
  
  
Spas
  
  
  
Sports
Equipment
  
  
  
Tablet*
  
  
  
  
  
  
  
  
  
Telephone/
Fax Machine
  
Tumble Dryer
/Condenser
  
  
  
  
Monthly Care pricing tables
Argos Monthly Care






Products with a 1 and 2 year manufacturer’s guarantee
Products with a 1 and 2 year manufacturer’s guarantee (cont.)
Product
description
Cost of product
Price
1 yr guarantee 2 yr guarantee
TV*
  
  
  
  
  
  
  
  
  
Vacuum
Cleaner
  
  
  
Video Games
System
  
  
  
Product
description
Cost of product
Price
1 yr guarantee 2 yr guarantee
Washer Dryer
  
  
  
Washing
Machine
  
  
  
  
  
Wearable
Tech*
  
  
  
  
Purchase price Excess
TV and/or gadget
 
 
 



Mobile Phone
Cost of product Excess Price
  
  
  
  
  
  
  
  
  
  



Prices are accurate as of February 2024 and are inclusive of all applicable taxes.
We reserve the rightto alter the price of your policy. We will notify you ofany
changes to your monthly premium.
Product Description Cost of Product Price
Cooker
 
 
 
 
Cooker Hood
 
 
Dishwasher
 
 
 
Freezer
 
 
 
Fridge
 
 
 
Fridge Freezer
 
 
 
 
 
Labour only ‑ products with a 1yearmanufacturer’s guarantee
and extended parts guarantee**
Product Description Cost of Product Price
Hob
 
 
Microwave
 
 
Oven and Hob
 
 
Tumble Dryer/
Condenser
 
 
 
 
Vacuum Cleaner
 
 
 
Washer Dryer
 
 
 
Washing Machine
 
 
 
 
 
Good news! You can collect Nectar points
when you buy Monthly Care.
**


How to pay



www.argos.co.uk


THE DIRECT DEBIT GUARANTEE
• 
Direct Debits
• 



• 




• 

How to claim

www.argosproductcare.co.uk/repairs








For mobile phones:









Policy terms and conditions





Denitions and interpretation
gadget:



IMEI number:



policy:
product(s):



we/us/our:

you/your:




Is this policy for you?



• 

• 


Important conditions



• 

• 


• 


• 



Your responsibities







What this policy covers







Accidental
damage
Breakdown Theft with force
or break-in
Appliance,
TV or gadget
Yes 


Mobile
phone
Yes 

Yes
Breakdown





Accidental damage






Theft with force or break-in (mobile phones only)


What is theft with force or break-in?



Scenario Would your claim
be accepted?



Yes


Yes


Yes


Yes











Extra benets




14 day repair service target










Territorial limits



How to make a claim
All claims








Preparing your product for a claim


• 

• 
• 
• 





DO NOT










It is
strongly recommended you backup and clear your personal data
before you send the product for repair.








Claims for theft (mobile phones only)

 



 







• 
• 

• 

Excess (mobile phones costing over £100, or TVs and gadgets
costing over £149.99 only)




• 


• 

• 








Purchase price Excess
TV and/or gadget
 
 
 
Mobile phone
 
 
 
 
 
 
Repairs





Onsite repairs















Offsite repairs










Replacements
 









 Remanufactured products:






 Vouchers:







 Replaced items:




 

 








 








Product disposal and delivery, installation and other costs
 


 



 





 








 


 



What happens if your product is replaced?













Exclusions


Third party issues
• 

• 

• 

Unauthorised repairs or maintenance
• 

• 
• 

Modications
• 

Other forms of damage or loss
• 



• 

• 
• 

• 

• 


• 










• 
Contents of your product
• 


• 

• 

Accessories and consumables:
• 






• 


Claim limitations
• 

Theft limitations (for mobile phones only)
• 

• 
• 

Special exclusions
• 


• 


• 

• 

• 
• 
Paying your premium

























Duration of the policy



















Your right to cancel















Our right to cancel your policy or bring it to an end






• 
• 



• 




• 




Customer services details









How to complain











Transferring your policy to a new owner


Changes to these terms and conditions

• 

• 
• 








Data Protection Information






How do we use your data?







Do we share your data?











What happens with international data transfers?





What are your rights?

• 
• 
• 
• 
• 
• 
• 
How long do we keep your data?



Any other questions?









Exclusion of third party rights


Fraudulent Activity









• 

• 

• 



• 
• 





• 

• 





Governing law and statutory rights













The Financial Services Compensation Scheme








Access and support









Other providers







When can you buy a policy?





Company information










Please attach your receipt to this leaet
and keep it in a safe place. You will receive
a separate policy document by post but you
may need your original product receipt for any
claims under your manufacturer’s guarantee.
Our colleagues, please enter your customer’s
policy number in the box below if they choose
to pay by Direct Debit
Monthly Care policy no.
This is a summary of our insurance policy. The full terms, conditions, limitations and exclusions can be found in other documents,
including the terms and conditions.
What is this type of insurance?
Breakdown and accidental damage insurance covering your product, for example, electronic appliances, household goods and/or
mobile phones. In addition, for mobile phones, it protects against theft with force or break-in.
Argos Monthly Care Insurance
Insurance Product Information Document
Company: Domestic & General Insurance PLC Product: Argos Monthly Care Policy
Registered in England and Wales. Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct
Authority and the Prudential Regulation Authority. Financial Services Register Number 202111.
Are there any restrictions on cover?
!
you must be at least 18 years old and resident in the UK
!
your product must be in good working order and less than 45
days old when this policy starts
!
your product must have been bought from Argos
!
mobile phones must be pay-as-you-go or SIM free with an
original retail price of £50 or over
!
mobile phones must be registered at your address in the UK
What is insured?
✔
protection of your product from accidental damage
(including water damage)
✔
breakdown of your product after the end of the
manufacturer’s guarantee period
✔
the cost of replacing accessories originally purchased and
provided with your product
✔
unlimited repairs of your product (including call-outs, parts
and labour)
✔
replacement product (for example where we cannot repair
it or we decide that it is uneconomical for us to repair your
product) and the cost of delivering your replacement product
✔
vouchers to the value of a replacement product (if we cannot
reasonably arrange a replacement)
✔
up to £50 towards the installation costs of replacement
white goods
✔
for mobile phones only, theft with force or break-in
What is not insured?
✘
loss, cosmetic damage, neglect or deliberate damage
✘
costs arising from not being able to use your product or
damage to other property
✘
costs for replacing any accessories (other than those provided
with your product)
✘
theft or attempted theft of electronic appliances or
household goods
✘
for TVs and gadgets over £149.99, an excess of £25 or £50,
depending on the price range of the product
✘
for mobile phones over £100, an excess of £10, £25, £50, £75 or
£100 depending on the price range of the product
✘
for mobile phones only, theft without force, including
pickpocketing
Where am I covered?
✔
Your product is covered under this policy while it is situated anywhere in the world; however any repairs or replacement under this policy will only
be carried out within the UK.
What are my obligations?
• to give us true, factual and not misleading information
• to install (if appropriate), maintain and use the product in a private home, for non-commercial purposes and to follow the
manufacturer’s instructions
• for mobile phones over £100 and for TVs and gadgets over £149.99, to pay an excess for each claim
• to ensure your product meets relevant safety standards and is safe to work on
When and how do I pay?
You need to pay the premium (inclusive of all applicable taxes) monthly by the agreed payment method.
When does the cover start and end?
Cover starts (i) on the purchase date of your new product, or (ii) if your product is a large item and Argos deliver it directly themselves, on the scheduled
delivery date of your product, or (iii) if later, on the purchase date of the policy. Cover continues indenitely (unless ended in accordance with our terms
and conditions). If you cancel within the 45 day cooling o period you will receive a full refund. If you receive a remanufactured product for a breakdown
or an accidental damage claim, your policy will continue. If you receive a remanufactured product for theft claim, your policy will end. In all other cases if
you receive a replacement product or vouchers, your policy will end.
ARG_A5PSMW_0224_67
Continued overleaf
How do I cancel the contract?
Call us on 0333 000 9737; write to us at Domestic & General Insurance PLC, Leicester House, 17 Leicester Street, Bedworth, Warwickshire CV12 8JP; or
download a cancellation form from www.domesticandgeneral.com and send it to us by post. You will need to provide your policy number and
contact details.