Wild About Safety
©Disney
Safety Tip: No stampeding, keep your
arms and legs inside, stay seated on
rides, and keep your paws behind the
yellow line.
Specialty Lighting Effects/Photosensitivity
Specialty lighting and other visual effects are
used extensively throughout Disney California
Adventure Park. These effects include strobe
lights and other effects such as simulated
lightning, explosions and chaser lights.
Magnetic Fields Common equipment, such as electric motors
and radios, that produce electric and magnetic fields are utilized
extensively throughout the world and also within our Resorts.
These fields are generally no greater than you would experience
in any urban environment or may be exposed to through common
household appliances such as vacuum cleaners and hair dryers.
NOTE: If you or any member of your party have questions regarding the above, you may speak with
a Guest Relations Cast Member for details.
For more information, visit Guest Relations located at the Chamber of Commerce.
Courtesy Wheelchairs Complimentary
wheelchairs are available for travel to and from
the Downtown Disney tram load/unload area and
the Main Entrance Esplanade. These courtesy
wheelchairs are not permitted for use inside the
Theme Parks. See a Cast Member at tram load/
unload area for additional information.
Companion Restrooms
Companion-assisted
restroom facilities are available in addition to
facilities designed for access by Guests with
mobility disabilities. These restrooms are located at:
• Buena Vista Street - First Aid
• “a bug’s land” - Flik’s Fun Fair
• Cars Land - Flo’s V8 Café
• Paradise Pier - Across from The Little
Mermaid~Ariel’s Undersea Adventure
Auxiliary Entrance Limitations Some attractions
have auxiliary entrances for Guests with mobility
disabilities or with service animals. These entrances
are not intended to bypass waiting lines. Guests
with disabilities and up to five members of their
party may enter through these entrances. The rest
of the party should use the standard queue.
ACCESSIBILITY AND MOBILITYTIPS AND INFORMATION
Entertainment and attraction availability subject to change without notice. Printed on recycled paper.
©Disney 6/14 DCA-061314-GWD
Dining and Shopping Locations
Some counter-service and merchandise
locations have narrow queues formed by
railings that may be difficult for Guests
using wheelchairs. At these locations, we
suggest that a member of your party order
and transport the food, or contact a Cast
Member for assistance.
Accessible Transportation Following
options are available for Guests in
wheelchairs or ECVs:
Buses can accommodate various
types of wheelchairs and
ECVs. The standard lift size is
30" x 48". The wheelchair or
ECV must fit the lift without
being forced and be securely
fastened in the restraints. We
recommend that Guests using
ECVs transfer to a bus seat
while onboard.
Lockers Rentals available both
inside and outside the Parks.
Smoking For the comfort of all our
Guests, smoking is allowed in
designated areas only.
Strollers Rentals are available in
limited quantities. Please take all
personal belongings with you when leaving
your stroller unattended.
Baby Care Center Located in the
Pacific Wharf.
Resort Lost and Found Inquire at
Resort Lost and Found, located west
of the Disneyland
®
Park Main Entrance.
Package Check Service Shop and
check your purchases for pickup later
in the day at Elias & Company. Resort Hotel
Guests may have purchases delivered to
Bell Services for next-day pickup after 7a.m.
Certain restrictions apply.
Picnic Area
A picnic area is located
west of the Disneyland Park Main
Entrance for your convenience. We request
that no food or beverage be brought inside
either Theme Park.
Disneyland Kennel Club
Located
east of the Disneyland Park Main
Entrance. No overnight facilities.
Banking ATMs are located throughout
the Resort, presented by CHASE. Basic
banking services and foreign currency
exchange are provided at Guest Relations at
Disney California Adventure
®
Park.
Payment Options The Disneyland
Resort accepts Disney Visa
®
Cards, Visa
®
, MasterCard
®
, Discover
®
American Express
®
, Diners Club
®
and JCB
®
.
Travel Tips Should your vehicle become
disabled during your visit, the Automobile
Club of Southern California provides
complimentary towing and flat-tire services to
nonmembers during Park hours.
Special Dietary Requests We offer menu selections for all of our
Guests seeking well-balanced meals, snacks and beverages, as well as
those with lifestyle dining requests or food allergies and intolerances.
Please ask to speak with a chef upon arrival at the restaurant.
Mickey Check Look for this symbol at various locations on
kids’ meals and other items that meet Disney Nutrition Guidelines.
Visit www.disneymickeycheck.com for more information.
Special Considerations
SAFETY: Please abide by all safety warnings and
notices.
Supervise children at all times. Children
under age 7 years must be accompanied by a
person age 14 years or older.
For your safety while on attractions, remain
seated with hands, arms, feet and legs inside
the vehicle. Supervise children.
Physical considerations on designated
attractions:
WARNING! For safety, you should be in
good health and free from high blood pressure,
heart, back or neck problems, motion sickness, or
other conditions that could be aggravated by this
adventure. Expectant mothers should not ride.
Courtesy We work hard to offer a comfortable, safe and enjoyable experience for all our Guests.
Please assist us by showing common courtesy to fellow Park Guests. Please be respectful of others. Do not use profanity
or engage in unsafe, illegal or offensive behavior. Proper attire, including shoes and shirts, must be worn at all times.
Check your Times Guide for a list of Disney FASTPASS® attractions.
Ready to use the FASTPASS service on another attraction? Look at the bottom of
your current FASTPASS ticket to find out when you can get another.
Cut the wait time in
3
easy
steps:
Each member of your party inserts his or her Park ticket
into
the FASTPASS kiosk.
You’ll receive a FASTPASS ticket with a return time so you
can go play in the Park instead of waiting in line.
Come back during your return time and hop on the attraction
with little or no waiting.
Guests with mobility- or queue-related assistance needs
are encouraged to use the Disney FASTPASS Service
wherever possible.
MOBILITY
Disabilities
VISUAL
Disabilities
HEARING
Disabilities
Guest Amenities
Available for Rent
or Deposit
Rental Locations
Complimentary
Amenities and
Services for use
at the Park
More Options
Safety in the Park
Please contact a Cast Member for information and assistance.
Wheelchairs and Electric Conveyance Vehicles (ECVs)
available for rent. Available on a first-come, first-
served basis.
Disneyland
®
Resort Stroller Shop located in the main
entrance plaza adjacent to the Disneyland Kennel.
Electric Conveyance Vehicles (ECVs)
Limited number available on a first-come, first-served
basis at the rental location.
Must be 18 years of age or older to rent ECVs.
NO RESERVATIONS ACCEPTED. Available on a same-
day basis.
Rental fee and refundable deposit required.
Companion Restrooms
See map inside for locations indicated with
Braille Guides Printed in Braille and large print text
to provide an overview of the Theme Park.
Audio Description
Utilizes Disney’s Handheld
Device to provide supplemental audio information
and narration at specific attractions and outdoor
locations via an interactive audio menu.
Portable Tactile Maps Provides a tactile
representation of building boundaries, walkways,
and landmarks for each area of the Theme Parks.
Presented in a booklet format.
Guest Relations
See map inside for location.
For additional information about Theme Park services
and options, please visit Guest Relations. You may
also obtain information, including parade & show
times and details about restaurant menus, by calling
407-827-7935.
Guest Relations
See map inside for location.
Amenities available for $25 refundable deposit.
Amenities available for $25 refundable deposit.
Reflective Captioning
Available at many theater-type
attractions, utilizing LED display to project desired captions
onto a panel positioned in front of you. See a Cast Member
at the attraction for assistance.
Written Aids
Packets containing dialogue, narrations,
flashlights, pen and paper are available at or near performance
areas or entrances for most shows and attractions.
Stationary Braille Maps Large print maps with
Braille overlay and some additional raised graphics
to highlight key landmarks and attractions. Located
next to Oswald’s Filling Station on Buena Vista
Street and near the Guest Information Board in
Carthay Circle.
Hosts with basic abilities in Sign Language can be identified
with the appropriate
language pin on their nametag.
Sign Language Interpretation
Available at Disneyland
Park on Mondays and Saturdays and at Disney California
Adventure
®
Park on Sundays and Fridays. Schedules are
available at Guest Relations that list specific interpreted
show times.
For future visits to request confirmation of our interpreted
performance schedule OR to request interpretation for other
special events and shows, call a minimum of 14 days in
advance at 714-781-4636 Option 1, Option 0.
Assistive Listening
Utilizes Disney’s Handheld
Device to amplify sound through headphones or induction
neck loop at specific attractions.
Handheld Captioning
Utilizes Disney’s Handheld
Device to display text at select attractions.
Video Captioning
Caption-ready monitors designated
with a “CC” symbol can be activated by remote control.
Trained service animals must remain on a leash or in a harness at all times. Cast Members are not able to take
control of the service animal. Guests with service animals should follow the same attraction entrance procedures
as Guests using wheelchairs.
Service Animal Restrictions Due to the nature
of some attractions, service animals may not
be permitted to ride. At these locations, please
inquire with a Cast Member about available
options, including a rider switch with a member of
your party or a portable kennel.
• California Screamin’
• Goofy’s Sky School
• Grizzly River Run
• Jumpin’ Jellyfish
• Luigi’s Flying Tires
• Mater’s Junkyard Jamboree
• Radiator Springs Racers
• Silly Symphony Swings
• Soarin’ Over California
• The Twilight Zone Tower of Terror™
• Tuck and Roll’s Drive ‘Em Buggies
Service Animal Relief Areas
• Main Entrance Esplanade–Disneyland Kennel Club
• Grizzly Peak: Grizzly River Run area (near “Grizzly Peak
Pass” sign)
• “a bug’s land”
Flik’s Fun Fair–main path on LEFT
• Paradise Pier: Access gate between Seaside Souvenirs
& The Little Mermaid–Ariel’s Undersea Adventure
extended queue
Mobility Scooters/ECVs
Please keep your speed to the walking speed of
those around you.
Adjust and lower speed while maneuvering through
enclosed spaces like restrooms, merchandise and
food and beverage locations.
Park your device in safe locations clear from
walkways and stairs.
Evacuation
In the event of an evacuation, Guests may be
required to walk certain distances and navigate
stairs or narrow walkways. In this case, please
have a member of your party assist you, or wait in a
vehicle for assistance.
Transfers
Some attractions require Guests to transfer from
their wheelchairs to the ride. Cast Members are not
permitted to physically lift Guests in the transfer.
SERVICE ANIMALS
Hotels/Reservations Disneyland Hotels offer special equipment and facilities for Guests with
disabilities. Accommodations may include: wheelchairs, wheelchair accessible bathrooms, bed
accessories, strobe-light smoke detectors, in-room TTYs and other features. For information specific
to individual Hotels, please call the Walt Disney Travel Company at 714-956-MICKEY.
Accessibility information and accommodations for the following locations:
Disneyland Park Guest Services locations at Disneyland Park.
ESPN Zone Accessibility will vary depending on the type and location of the activity. For specific
information and service options, please contact a host at the location.
Recreation and Activities Accessibility will vary depending on the type and location of the
activity. For specific information and service options, please contact a Cast Member at the location.
BEYOND Disney California aDventure
®
PARK
Recycling Be green! Look for containers with this logo located
throughout the Parks.
Kennels For information, call 714-781-7662.
GUIDE FOR
GUESTS WITH
DISABILITIES
This guide provides an overview of services and facilities
available for Guests with disabilities who are
visiting Disney California Adventure
®
Park.
Buena Vista Street
Hollywood Land
Pacific Wharf
“a bug’s land”
Cars Land
Grizzly Peak
Condor Flats
Paradise Pier
LEGEND
Shuttle Buses To Buzz,
Woody & Jessie Lots
Shuttle Buses To
Satellite Parking Lots
Tram to Mickey & Friends Parking
Taxis Available Next
to the ESPN Zone
®
Downtown Disney
®
District and
Hotels of the Disneyland
®
Resort
3
9
10
8
5 4
67
12
8
11
1
1
15
20
21
19
24
23
33 28
32
31
29
30
27
25
26
22
36
35
37
17
18
16
13
14
2
“a bug’s land”
Buena Vista Street
Hollywood Land
Cars Land
Paradise Pier
Pacific Wharf
Grizzly Peak
Condor Flats
K
J
L
M
U
T
S
Q
R
O
N
P
Z
W
X
Y
AC
AB
A
B
C
F
GH
I
E D
AD
Select Paradise Pier
attractions close early due to
World of Color. Please visit
an Information Center for
operating hours.
Page 1
Primary & Secondary Logo
At Hollywood Land.
(see Times Guide for days and times)
Restrooms
Companion Restroom
Automated External Defibrillators
Resort Lost and Found
Information Center
Guest Relations
First Aid
ATM Locations
Pay Phones
Pay Phones with TTY
Baby Care Center
Stroller Rentals
Locker Rentals
Charging Lockers
Wheelchair Rentals
Package Check Service
Service Animal Relief Area
Kennel
Nikon
®
Picture Spot
Disney FASTPASS
®
Service
(Subject to availability)
Single Rider Service
(Subject to availability)
Height Requirement
Guest May Remain in
Wheelchair/ECV
Guest Must be Ambulatory
Guest Must Transfer
from Wheelchair/ECV
Guest Must Transfer
from ECV to Wheelchair
Physical Considerations
(See reverse side)
This attraction may be
frightening for children
Reflective Captioning
Audio Description: Device
Available at Guest Relations
Handheld Captioning: Device
Available at Guest Relations
Assistive Listening: Device
Available at Guest Relations
Closed Captioning: Activators
Available at Guest Relations
and location
Sign Language on Sun. & Fri.
Schedule and Times at
Guest Relations
Smoking Area
Reservations Accepted
Parade Route
Disney Vacation Club
®
Kiosk
Disney Characters
See TIMES GUIDE for hours
Disney PhotoPass
™
Photographer
V
AA
ATTRACTIONS
13 It’s Tough to be a Bug!
Strap on “bug eyes” for this humorous 3D
adventure! Mobility Access: Enter through
standard queue.
Flik’ s Fun Fair The smaller you are, the bigger the
fun in this play area for kids.
14 Francis’ Ladybug Boogie
Take a spin on
a ladybug’s back! Mobility Access: Enter through
standard queue. Transfer access vehicle available.
15 Flik’s Flyers Soar through the sky in a hot
air balloon made of leaves! Mobility Access:
Enter through standard queue. Transfer access
vehicle available.
16 Tuck and Roll’s Drive ’Em Buggies
Bump around under an umbrella big
top! (minimum height 36"/91 cm)
Mobility Access: Enter through standard queue.
17 Princess Dot Puddle Park Splash
around a gigantic faucet!
18
Heimlich’s Chew Chew Train
Ride
along in search of caterpillar snacks!
Mobility Access: Enter through standard queue.
Transfer access vehicle available.
ATTRACTIONS
2 Disney Junior—Live on Stage!
Sing and dance with your favorite Disney
Junior Characters!
(See TIMES GUIDE for show times)
Mobility Access: Enter through standard queue.
3 MuppetVision 3D
Watch Kermit and friends in 3D! Mobility Access:
Enter through standard queue.
Disney Animation
4 Sorcerer’s Workshop
5 Character Close-Up
6 Animation Academy
(Shows every 30 minutes; last show begins 30
minutes before Park closing)
7
Turtle Talk with Crush
8 Red Car Trolley
9 The Hollywood Backlot Stage
(See TIMES GUIDE for show times and days)
10 Monsters, Inc. Mike & Sulley to the
Rescue!
Race through
Monstropolis to return Boo to her room!
Mobility Access: Enter through standard queue.
Wheelchair accessible vehicle available.
11 Disney’s Aladdin—A Musical
Spectacular
at Hyperion Theater.
Mobility Access: Enter through standard queue.
For upper-level access, Guests using wheelchairs/
ECVs should proceed through the main entrance.
(See TIMES GUIDE for show times and days)
12 The Twilight Zone Tower of Terror
™
Take the elevator ride of your life!
(minimum height 40"/102 cm
) Mobility Access:
Enter through standard queue. Transfer access
vehicle available.
DISNEY DINING
F
Award Wieners Hot dogs and gourmet
sausages.
G
Schmoozies Fruit smoothies.
H
Fairfax Market Fresh fruit, bottled beverages
and juices.
I
Studio Catering Co. Frozen non-alcoholic
beverages.
ATTRACTIONS
1 Red Car Trolley
Mobility Access:
Wheelchair accessible vehicle available.
DISNEY DINING
A
Mortimers Market Fresh fruit, bottled
beverages and juices.
B
Clarabelle’s Hand-Scooped Ice Cream
hosted by Dreyer’s.
C
Fiddler, Fifer & Practical Cafe Starbucks
®
Espresso and Specialty Beverages, Artisan
breakfast sandwiches & wraps, salads and
gourmet sandwiches.
D
Carthay Circle Restaurant
Southern
California modern cuisine, wine & cocktails.
(See World of Color Viewing Options)
E
Carthay Circle Lounge Cocktails,
non-alcoholic specialties and appetizers.
ATTRACTIONS
35 Redwood Creek Challenge Trail
Earn your Wilderness Explorer badges as you
scramble across rope bridges, slide down hollow
logs, climb rock walls and more! (height and age
requirements—certain challenges only)
Mobility
Access: Enter through standard queue. The
Challenge Trail map indicates accessible routes.
36 Grizzly River Run
Roar down this whitewater raft adventure.
(minimum height 42"/107 cm)
Mobility Access:
Enter through standard queue. Proceed through
access gate. Guests must navigate steps when
boarding and disembarking the raft. Separate
loading area and transfer device available.
ATTRACTIONS
37 Soarin’ Over California
Soar and swoop over famous California
landmarks! (minimum height 40"/102 cm.)
Mobility Access: Enter through standard queue.
DISNEY DINING
DD
Taste Pilots’ Grill Burgers, chicken
sandwiches, fries and drinks.
ATTRACTIONS
22 The Bakery Tour
hosted by Boudin
Bakery. Watch as bakers create fresh sourdough
bread before your eyes.
Mobility Access: Enter through standard queue.
DISNEY DINING
M
Pacific Wharf Distribution Co.
featuring Karl Strauss handcrafted beers.
N
Cocina Cucamonga Mexican Grill Tacos,
burritos, fire-grilled chicken and more!
O
Lucky Fortune Cookery
Stir-fry flavors
from Asia.
P
Rita’s Baja Blenders Frozen margaritas &
blended non-alcoholic specialties.
Q
Pacific Wharf Café Breakfast, salads, soups
and sandwiches featuring Boudin Bread.
R
Ghirardelli
®
Soda Fountain and
Chocolate Shop Chocolatey goodness and
incredible ice cream!
S
Alfresco Lounge Featuring the Disney Family
of Wines and appetizers.
T
Mendocino Terrace Wine and snacks.
U
Wine Country Trattoria
Italian favorites
with California Wine Country influences.
V
Sonoma Terrace California Craft Beer and wine.
ATTRACTIONS
19 Mater’s Junkyard Jamboree
Get
pulled around by little tractors while you spin and
whirl to Mater’s music. (minimum height 32"/81 cm
)
Mobility Access: Enter through standard queue.
Transfer access vehicle available.
20 Luigi’s Flying Tires presented by
Alamo
®
. Float and fly in a “spare” on a cushion of
air! (minimum height 32"/81 cm) Mobility Access:
Enter through standard queue. Separate load area
and transfer access vehicle available.
21 Radiator Springs Racers
Take a road trip to Radiator Springs then race
another car across beautiful Ornament Valley.
FASTPASS at It’s Tough to be a Bug! (minimum
height 40"/102 cm) Mobility Access: Enter through
standard queue. Separate loading area available.
DISNEY DINING
J
Fillmore’s Taste-In Fresh fruit, bottled
beverages and juices.
K
Cozy Cone Motel Flavored popcorn, frozen
beverages, soft-serve ice cream and chili cone
queso.
L
Flo’s V8 Café Rotisserie meats, home-style
sides and house-made pies.
ATTRACTIONS
23 California Screamin’
Zoom on
this high-speed coaster. (minimum height 48"/
122 cm) Mobility Access: Enter through standard
queue. Transfer access vehicle available.
24 King Triton’s Carousel
Ride a whimsical
carousel of sea creatures. Mobility Access: Enter through
access queue. Wheelchair accessible bench available.
25 Toy Story Midway Mania!
®
Take
aim and ride this 4D attraction! Mobility Access:
Enter through standard queue. Separate loading
area and Wheelchair accessible vehicle available.
26 Games of the Boardwalk Test your skill at
these pay-to-play games.
27 Mickey’s Fun Wheel Slide in,
out and around this Ferris wheel.
Mobility Access: Enter standard
queue for swinging gondolas.
For non-swinging
gondolas, enter
through exit.
Wheelchair accessible
vehicle available.
X
Cove Bar Beer, wine, cocktails & non-alcoholic
specialty beverages; Light appetizers.
Y
Paradise Pier Ice Cream Company
Soft serve ice cream.
Z
Bayside Brews Pretzels and beer.
AA
Boardwalk Pizza & Pasta Flatbreads, pasta
and salads.
BB
Paradise Garden Grill Marinated grilled
skewers.
CC
Corn Dog Castle Corn dogs.
28 Silly Symphony Swings
Enjoy
boardwalk fun at its “swinging” best! (minimum
height 40"/102 cm) Mobility Access: Enter through
entrance to the RIGHT of standard queue. Take
elevator to second level.
29 Goofy’s Sky School
Climb aboard your training vehicle for a zany
roller coaster ride! (minimum height 42"/107 cm)
Mobility Access: Enter through standard queue.
30 Jumpin’ Jellyfish
Drop down
through a colorful forest of kelp. (minimum height
40"/102 cm) Mobility Access: Enter through
standard queue.
31 Golden Zephyr
Rocket around in spinning
spaceships. Mobility Access: Enter through
standard queue. Transfer access vehicle available.
32 The Little Mermaid~Ariel’s Undersea
Adventure
Be part of Ariel’s
world aboard this attraction! Mobility Access: Enter
through standard queue. Wheelchair accessible
vehicle available.
33 World of Color
Experience a
magnificent nighttime water spectacular! Mobility
Access: Viewing area for Guests with disabilities
available (valid FASTPASS required).
(See TIMES
GUIDE for show times and days)
DISNEY DINING
W
Ariel’s Grotto “Ariel’s Disney Princess
Celebration” Character dining
featuring American-style
favorites.
©Disney ©Disney/Pixar
MUPPET★VISION 3D ©The Muppets Studio, LLC.
It’s Tough to be a Bug! and “a bug’s land” are inspired by Disney•Pixar’s A Bug’s Life.
Monsters, Inc. Mike & Sulley to the Rescue! is inspired by Disney•Pixar’s Monsters, Inc.
Toy Story Midway Mania!® is inspired by Disney•Pixar’s Toy Story films.
Turtle Talk with Crush is inspired by Disney•Pixar’s Finding Nemo.
The Twilight Zone Tower of Terror™ The Twilight Zone
®
is a registered trademark of CBS, Inc.
and is used with permission pursuant to a license from CBS, Inc. ©Disney/CBS, Inc.
Attractions and entertainment may be seasonal and are subject to change without notice.
e
Get a FASTPASS
®
Ticket Available
at the Grizzly River Run FASTPASS
distribution area.
e
Ariel’s Grotto Dinner packages include
a ticket for access to reserved viewing.
Make reservations by stopping by or
calling 714-781-DINE (3463).
e
Non-ticketed viewing is available
around Paradise Bay.
Viewing Options
e
Carthay Circle Restaurant
Dining packages include a ticket for
access to Center Stage viewing.
Make reservations by stopping by
or calling 714-781-DINE (3463).
e
Wine Country Trattoria Dining
packages include a ticket for
access to reserved viewing. Make
reservations by stopping by or
calling 714-781-DINE (3463).
Stage 17
