TABLE OF
CONTENTS
SECTION 1
EXECUTIVE SUMMARY/INTRODUCTION
SECTION 2
IN DEMAND OCCUPATIONS: INFORMATION TECHNOLOGY AND CYBERSECURITY
s
Software Developers, Applications
s
Software Developers, Systems Software
s
Information Security Analysts
BRIGHT OUTLOOK OCCUPATIONS
s
Software Developers, Applications
s
Software Developers, Systems Software
s
Information Security Analysts
SECTION 3
EDUCATION PROVIDERS
Featured Four-Year Providers
s
Hallmark University
s
Our Lady of the Lake University
s
Purdue Global
s
St. Mary’s University
s
Trinity University
s
Texas A&M University San Antonio
s
University of the Incarnate Word
s
University of Texas San Antonio
Featured Community College Providers
s
Alamo Colleges – Northeast Lakeview
s
Alamo Colleges – Northwest Vista
s
Alamo Colleges – Palo Alto College
s
Alamo Colleges – San Antonio College
s
Alamo Colleges – St. Philip’s College
SECTION 5
APPENDIX/SOURCES
SECTION 4
RECOMMENDATIONS
AND CALLS TO ACTION
4
5
12
16
18
26
42
37
31
Featured Training and
Certication Providers
s s s s s s
Codeup
DC Industries
Dynamic Advancement
Microsoft Software & Systems
Academy
New Horizons Computer Learning
Open Cloud Academy
4
INTRO
San Antonio is experiencing a period of transformational growth. With
an estimated 66 new residents per day and growing, this community
expects to add an over 1 million residents by 2040. The secret is out.
San Antonio is a competitive city for business investment that boasts
a growing workforce and high quality of life that appeals to young
professionals, families and military alike. To ensure San Antonio’s
continued economic prosperity through this transformational growth
period, it is up to San Antonio public, private, education and workforce
development leaders to work together to build a sustainable, skilled
workforce pipeline for San Antonio.
SA Works, the San Antonio Economic Development Foundation’s
(SAEDF) workforce development team, is an industry-led program
aligning San Antonio’s education providers and private sector to
promote economic mobility. SA Works’ goal is to reduce the skills
gap in target industries by producing the needed skills from local
education and training programs to create a robust workforce
pipeline. The community’s rst IT and Cybersecurity Demand
Occupation and Education Report studies San Antonio’s IT and
cybersecurity industry, its education providers, and the largest hiring
employers to better understand potential skills gaps and serve as a
catalyst for alignment in education and industry before these skills
gaps worsen. As communities across the US are working to address
these challenges, San Antonio’s unique ability to collaborate across
sectors allows this community to address these potential issues
head on.
IT and Cybersecurity were prioritized for this report, ahead of
other target industries that include manufacturing and bioscience,
because cybersecurity and IT presents the greatest opportunity
for San Antonio to become a global industry leader. The IT and
Cybersecurity industry is growing and attracting global employers
like EY, PwC, Booz Allen Hamilton, Lockheed Martin and The Hut
Group to grow tech operations in San Antonio. The community can
continue this momentum by ensuring we are not only an attractive
city for tech talent to move to, but that we are a city producing our
own, homegrown tech talent.
San Antonio’s local institutions of higher education are making
critical investments in capacity for programs related to high-tech
careers in Information Technology, Cybersecurity, and Data Science.
Approximately $200M in funding from the University of Texas Board of
Regents, private donations, and contributions from the State of Texas,
Bexar County, and the City of San Antonio will help the University of
Texas at San Antonio (UTSA) expand its urban campus in the heart of
San Antonio’s downtown, a National Security Collaboration Center
and School of Data Science will directly supply top talent to the local
cybersecurity and technology industries.
While higher education institutions continue to adapt to the changing
environment and grow, technology jobs continue to evolve, and
do not necessarily require a degree, extensive experience, or skills
in computer science, programming knowledge, or coding skills to
launch a successful career in technology. Demand for professionals in
cybersecurity continue to outpace the supply of skilled workers and
those with 2-year degrees and industry acknowledged certicates are
able to launch IT and Cybersecurity careers and further bolstering the
workforce pipeline.
In this emerging and broadening profession, demand is rising for
both highly skilled specialists with technical skill sets, as well as the
business-oriented individual who brings operational excellence
and bottom line business results to a wide spectrum of elements
that compose an organization’s information technology and cyber
security needs.
Opportunities to join the workforce in IT and cybersecurity are
available and are becoming increasingly dependent on a widening
range of occupational skills, experience levels, and backgrounds.
In addition to a broad spectrum of technical and professional skills,
in which the most in demand skills will be featured in this report,
essential skills, or “soft skills” have been identied as critical with
the understanding that new employees can rapidly acquire technical
skills as they gain experience.
This report highlights the occupations in highest demand in
San Antonio, as well as the skills and qualications required
to compete for these jobs, based on primary employer data and
reputable data sources. In each occupation featured, the report also
highlights some of the most visible elements of cybersecurity practice
across high tech jobs that are in demand in the San Antonio region.
Bridging the gap between demand and San Antonio’s supply, this
report also provides an asset map of the education providers in
San Antonio focused on these demand occupations. The goal is
to provide a useful resource for career explorers, individuals who
are new to the eld and still planning their career, someone who is
planning a career change, or the seasoned professional looking to
reskill or upskill as part of the next step on their career journey.
Mapping local education providers in alignment with high demand
occupations provides a catalytic opportunity to work collaboratively
across the community to identify gaps and work collectively to
bridge those gaps. With intentional partnerships and alignment
between industry and education providers to address our workforce
challenges, San Antonio is well positioned to build upon its
reputation as a leading destination for relocation and expansions as
well as a place to call home and build a successful career.
We welcome your feedback on this report and hope to continue
the dialogue on San Antonio’s highest demand occupations.
Together, San Antonio is addressing its workforce needs today
while preparing for the growing workforce demand in its IT and
Cybersecurity industry.
5
San Antonio
Workforce Size*
5-Year Workforce
Increase (2012-2017)*
5-year Growth
Projection
(2017-2022)*
Annual Median
Earnings*
Computer Occupations,
All Others
2,766
859
(45.1% increase)
282
(10.2% increase)
$81,765
Computer User Support
Specialists
4,797
764
(18.9% increase)
549
(11.4% increase)
$49,858
IN DEMAND OCCUPATIONS:
INFORMATION TECHNOLOGY AND CYBERSECURITY
The top three information technology and cybersecurity occupations in San Antonio are Software Developers
- Applications, Software Developers - Systems Software, and Information Security Analysts, as identied via
primary source through a condential survey completed by over 30 small, medium, and large organizations in the
San Antonio metropolitan area who specialize in providing information technology or cybersecurity services, or
maintain a dedicated staff of information technology and cybersecurity professionals.
The Bright Outlook Jobs are identied as jobs being added to the San Antonio
Metropolitan area at a more rapid pace than the national job growth rate, using
datapoints from EMSI as support.
SOFTWARE
DEVELOPERS,
APPLICATIONS
SOFTWARE DEVELOPERS,
SYSTEMS SOFTWARE
INFORMATION
SECURITY
ANALYSTS
75%
56%
53%
of surveyed employers
indicated a hiring need for
APPLICATIONS SOFTWARE
DEVELOPERS.
of surveyed employers indicated
a hiring need for SYSTEMS
SOFTWARE DEVELOPERS.
of surveyed employers
indicated a hiring need for
INFORMATION SECURITY
ANALYSTS.
*source: Emsi Workforce Availability – October 2018
San Antonio
Workforce Size*
5-Year Workforce
Increase
(2012-2017)*
5-year Growth
Projection
(2017-2022)*
Annual
Median
Earnings*
Software Developers,
Applications
5,224
1,701
(48.3% increase)
966
(18.5% increase)
$98,426
Software Developers,
System Software
1,376
-7 jobs
(.5% decrease)
191
(13.9% increase)
$98,426
Information Security
Analysts
1,123
394
(54% increase)
206
(18.3% increase)
$87,027
Bright
outlook jobs
Computer Occupations,
All Others
Computer User
Support Specialists
s s
6
SOFTWARE DEVELOPERS,
APPLICATIONS
Software Developers, Applications- Sources: EMSI Job Posting Analytics, Employer Survey Data
TOTAL
SAN ANTONIO
WORKFORCE
MEDIAN
EARNINGS
Applications Software Developers bring a combination of creativity and technical ability required to program new
software applications, as well as bring new features and functionality to existing software applications. Generally
speaking, the work of Applications Software Developers is aligned to specic projects which use a variety of
programming languages or “code” to develop web-based applications designed to increase productivity or offer a
new service to end users. Applications Software Developers are in extremely high demand in the San Antonio area,
and are highly autonomous – ranging from high paying jobs in organizations across all industries to entrepreneurs
using their creativity and knowledge of programming languages to solve new problems, develop new mobile tools,
games, and other services. Candidates who possess both software development skills using the most in-demand
programming languages and an understanding of the Agile approach to software development are considered the
most competitive in the eld. An increasing emphasis on secure software development methods will continue as
organizations increase their spending toward organization-wide cybersecurity strategies and further develop a risk
management approach to creating and distributing web-based software which, by design, often integrates with other
systems containing sensitive data.
Feedback from local employers indicated that most of
all qualied candidates for these occupations came
from a 4-year university. Veterans came in second
as the most common source of qualied candidates
for Software Developers, Applications. There is a
strong connection between the demand for security
clearance and matching available jobs to veterans
and transitioning service members who are more
likely than civilians to possess these clearances.
5,2 24
$
98,426
5- YEAR GROWTH
PROJECTION, 2017- 2022
966
The occupation
is projected to
INCREASE by
from 2017-2022 (18.5%),
outpacing the national
projected growth rate
of 18.2%
Source from EMSI Workforce Availability Summary – October 2018
JOBS
7
TOP 5 POSTED JOB TITLES
s
Software Engineers
s
Java Developers
s
Software Developers
s
Cloud Engineer Architects
s
Salesforce Developers
EMPLOYERS WITH MOST
ACTIVE POSTINGS –
SEPTEMBER 2018
JOB POSTING ANALYTICS
During the period of August 2017 – September 2018,
232 hires were made, on average, per month.
TOP QUALIFICATIONS
EDUCATION LEVEL REQUIREMENTS
s
Bachelor’s Degree
s
Associate Degree
INDUSTRY CERTIFICATIONS
s
CISSP
s
CSSLP
TOP COMPLIANCE
SCREENING AND
SECURITY CLEARANCE
(
S
)
CLASSIFICATIONS
s
Criminal Background Check
s
Work Status Verication
s
Secret Clearance
s
Top-Secret Sensitive Compartmentalized
Information Clearance (TS-SCI)
TOP SKILLS
ESSENTIAL (TECHNICAL) SKILLS
BY TECHNOLOGY CATEGORY
s
Hardware
• Network Appliances, Trafc
• Network Appliances, Security
• Servers
s
Cloud Platforms
• Amazon Web Services (AWS)
• Microsoft Azure
s
Operating Systems
• Microsoft Server
• Linux (Red Hat, CentOS, Ubuntu)
s
Programming Languages
• Java
• Python
• Javascript
s
Database Systems
• Microsoft SQL Server
• MySQL
MARKETABLE (SOFT) SKILLS
s
Teamwork and Interpersonal
s
Analytical
s
Complex Problem Solving
Software Developers, Applications - Sources: EMSI Job Posting Analytics, Employer Survey Data
8
SOFTWARE DEVELOPERS,
SYSTEMS SOFTWARE
Software Developers, Systems Software - Sources: EMSI Job Posting Analytics, Employer Survey Data
TOTAL
SAN ANTONIO
WORKFORCE
MEDIAN
EARNINGS
Systems Software Developers are the Information Technology Professionals who are
responsible for the development of new and existing systems that control and allow
an organization’s network to operate efciently and with a high level of availability.
System software developers are often responsible for designing, developing, testing,
and maintaining software aligned with the operating system level. Employers are
increasingly looking to ll positions to help modernize their network and migrate
to new platforms. As servers, storage, networking services, and connected software
applications increasingly become accessible through a subscription model and
accessible via the cloud, Systems Software Developers, which have a holistic
conceptual and technical understanding of Information Technology infrastructure,
data security requirements, and possess the ability to integrate new services into the
network environment, are in demand at an all-time high.
New methods of deploying infrastructure and software, known as “DevOps,” is built
on the foundation of using a collaborative approach between software developers
and traditional IT Operations to build, test, and release changes more rapidly
and with fewer errors. Systems Software Developers are often working behind the
scenes to make a collective impact on the automation of organizational functions.
Employers are often sourcing talent from competitors who have undertaken similar
projects, signaling that candidates with education and work experience are the most
competitive to ll these occupations. Veterans with security clearances, prior work
experience, and relevant education are likely among the most competitive applicants
for this occupation.
FEEDBACK FROM
LOCAL EMPLOYERS
HIGHLIGHTED AN
UNDERSTANDING OF
“AGILE” FRAMEWORK
FOR SOFTWARE
DEVELOPMENT
AS A KEY SKILL
FOR SOFTWARE
DEVELOPERS,
SYSTEMS SOFTWARE.
1,376
$
112,341
5- YEAR GROWTH
PROJECTION, 2017- 2022
191
The occupation
is projected to
INCREASE by
from 2017-2022 (13.9%),
outpacing the national
projected growth rate of 8.4%
Source from EMSI Workforce Availability Summary – October 2018
JOBS
9
TOP 5 POSTED JOB TITLES
s
Systems Engineers
s
Software Engineers
s
Research Engineers
s
Firmware Engineers
s
Research Analysts
EMPLOYERS WITH MOST
ACTIVE POSTINGS –
SEPTEMBER 2018
JOB POSTING ANALYTICS
During the period of August 2017 – September 2018,
58 hires were made, on average, per month.
TOP WORK SCENARIOS
s
Modify existing software to correct errors, allow
it to adapt to new hardware, or to improve its
performance
s
Analyze user needs and system requirements
to determine feasibility of design within cost,
time, and scope
s
Develop and direct software system testing
and validation procedures, programming
and documentation
TOP QUALIFICATIONS
EDUCATION LEVEL REQUIREMENTS
s
Bachelor’s Degree
s
Associate Degree
INDUSTRY CERTIFICATIONS
s
CompTIA Security +
s
CISSP (Certied Information Systems
Security Professional)
s
MCSE (Microsoft Certied Systems Engineer)
TOP COMPLIANCE
SCREENING AND
SECURITY CLEARANCE
(
S
)
CLASSIFICATIONS
s
Criminal Background Check
s
Work Status Verication
s
Top-Secret Sensitive Compartmentalized Information
Clearance (TS-SCI)
TOP SKILLS
ESSENTIAL (TECHNICAL) SKILLS
BY TECHNOLOGY CATEGORY
s
Hardware
• Servers
• Network Appliances, Trafc
• Network Appliances, Security
s
Cloud Platforms
• Microsoft Azure
• Amazon Web Services (AWS)
s
Operating Systems
• Microsoft Server
• Linux (Red Hat, CentOS, Ubuntu)
s
Programming Languages
• Java
• C++
s
Database Systems
• Microsoft SQL Server
• MySQL
MARKETABLE (SOFT) SKILLS
s
Teamwork and Interpersonal
s
Complex Problem Solving
Software Developers, Systems Software - Sources: EMSI Job Posting Analytics, Employer Survey Data
10
INFORMATION
SECURITY ANALYSTS
Information Security Analysts - Sources: EMSI Job Posting Analytics, Employer Survey Data
TOTAL
SAN ANTONIO
WORKFORCE
MEDIAN
EARNINGS
Information Security Analysts provide security measures to an organization with
the intent of protecting computer systems and networks from risks associated
with unauthorized use and/or access to company data and other digital assets.
Unauthorized use is not limited to parties outside of the company network, and
new developments in network scanning and threat detection are being used to
uncover malicious actions both inside and outside of an organizations network.
As investments in Cybersecurity accelerate in the public and commercial
sectors, largely due to the increase of cyberattacks and other incidents that put
sensitive data at risk, organizations are rapidly updating their risk management
strategies to include dedicated Cybersecurity operations which oversee the
security of an organization’s network.
The demand for Information Security Analysts in San Antonio is extremely
high and offers high wage jobs in both the public and commercial sectors.
San Antonio ranks #2 to Washington, DC for federal and defense contracting
opportunities and has a rapidly growing commercial market for cybersecurity
services. Feedback from local employers indicated that a higher volume of
qualied candidates for Information Security Analysts come from the Veteran
and Transitioning Military Community than graduates of 4-year university
programs. Transitioning Service Members and Veterans with Information
technology experience (or the interest and aptitude to learn new skills) and
a security clearance often possess an advantage over civilians without a
security clearance for high paying jobs with Federal contractors. Not limited
to professionals that only possess highly technical skills, Information Security
Analyst occupations include job titles and primary responsibilities which focus
on identifying and managing risk, creating business process improvements,
and coordination of security incident response plans.
EMPLOYER
FEEDBACK
HIGHLIGHTED
UNDERSTANDING
OF THE PROJECT
MANA
GEMENT
PROFESSIONAL
FRAMEWORK
FROM PMI
AS
AN IMPORTANT
DISTINCTION
FOR INFORMATION
SECURITY ANALYSTS.
Those who hold a Project
Management Professional
(PMP) Certication
and are interested in a
career in Cybersecurity
are likely to have many
opportunities to explore
in the commercial sector.
1,123
$
8 7, o2 7
5- YEAR GROWTH
PROJECTION, 2O17- 2O22
2o6
The occupation
is projected to
INCREASE by
JOBS
Source from EMSI Workforce Availability Summary – October 2018
from 2017-2022
(18.3%), outpacing
the national projected
growth rate of 16.4%
11
TOP 5 POSTED JOB TITLES
s
Information Security Analysts
s
Security Engineers
s
Cyber Security Engineers
s
Information Security Specialists
s
Cyber Security Analysts
EMPLOYERS WITH MOST
ACTIVE POSTINGS –
SEPTEMBER 2018
JOB POSTING ANALYTICS
During the period of August 2017 – September 2018,
51 hires were made, on average, per month.
TOP WORK SCENARIOS
s
Review, analyze and make recommendations to
re-architect or modify existing hardware (including
networking) infrastructure based on new or
changing business needs
s
Analyze user needs and system requirements to
determine feasibility of design within cost, time,
and scope
s
Conduct changes, revisions, repairs, or expansion
to the hardware (including networking) infrastructure
to meet new requirements
s
Conduct changes, revisions, repairs, or expansion
to the application layer to meet new requirements
s
Architecture of new hardware (including networking)
environments, including that of the network layer,
to accommodate upgrades, modications, or
replacement solutions within the application layer
s
Respond to and prioritize change requests to
software applications from internal or external
end users
s
Review, analyze and make recommendations to
rewrite or modify existing applications based on
new or changing business needs
TOP QUALIFICATIONS
EDUCATION LEVEL REQUIREMENTS
s
Bachelor’s Degree
s
Associate Degree
INDUSTRY CERTIFICATIONS
s
CISSP
s
Security+
s
Certied Ethical Hacker
s
PMP
TOP COMPLIANCE
SCREENING AND
SECURITY CLEARANCE
(
S
)
CLASSIFICATIONS
s
Criminal Background Check
s
Work Status Verication
s
Secret Clearance
s
Top-Secret Sensitive Compartmentalized
Information Clearance (TS-SCI)
TOP SKILLS
ESSENTIAL (TECHNICAL) SKILLS
BY TECHNOLOGY CATEGORY
s
Hardware
• Network Appliances, Security
• Servers
• Routing and Switching
• Network Appliances, Trafc
s
Cloud Platforms
• Amazon Web Services (AWS)
• Microsoft Azure
s
Operating Systems
• Microsoft
• Linux
s
Programming Languages
• Python, #1
• C++
• C#
• JavaScript
s
Database Systems
• Microsoft SQL Server
• MySQL
MARKETABLE (SOFT) SKILLS
s
Analytical
s
Teamwork and Interpersonal
s
Critical Thinking
s
Complex Problem Solving
Information Security Analysts - Sources: EMSI Job Posting Analytics, Employer Survey Data
12
BRIGHT OUTLOOK
OCCUPATIONS:
“Bright Outlook Occupuations” are the jobs that are expected to grow or add job openings at a more rapid pace
than the national growth rate. These occupations in San Antonio represent a category of high-tech occupations with
a wide range of job titles that may afford opportunities for professionals who seek to use their business acumen
and project management skills to excel in a career in the eld of information technology. Understanding where the
demand is expected to increase in the future can allow San Antonio education providers to prepare now for the
potential future demand for these fast-growing occupations.
Computer Occupations, All Other - Sources: EMSI Job Posting Analytics, Employer Survey Data
COMPUTER OCCUPATIONS,
ALL OTHER
TOTAL
SAN ANTONIO
WORKFORCE
MEDIAN
EARNINGS
The increased spending in IT directly impacts the rising demand for Solution Architects,
who are highly compensated professionals who provide support to sales departments, as
well as provide consulting services to internal IT and external organizations in the design of
new investments and upgrades to an organization’s information technology infrastructure.
These investments and upgrades will continue to be necessary for organizations to remain
competitive by leveraging newer technologies that run more efciently and scale at a
lower cost than older legacy systems. Both Project Managers and Solution Architects must
leverage their abilities to solve business problems against a more generalized and high-level
understanding of technological concepts without requiring technical certications or deep
knowledge of how to administer technology. These are rewarding occupations for solution-
oriented managers who can serve internal and external customers’ needs while navigating
the constraints of time, scope, and cost. Regulations such as HIPPA, GDPR, PCI, and others
will always provide opportunity for these roles as well as create new jobs in this category
that are aligned with supporting a company’s cybersecurity strategy from a governance,
risk management, and compliance standpoint.
TOP 5 POSTED JOB TITLES
s
Project Managers (Computer and Mathematical)
s
Software Engineers
s
Solutions Architects
s
Project Managers
s
IT Quality Assurance Analysts (Management)
2,276
$
81,765
5- YEAR GROWTH
PROJECTION, 2O17- 2O22
282
The occupation
is projected to
INCREASE by
JOBS
Source from EMSI Workforce Availability Summary – October 2018
PROJECT MANAGERS
AND SOLUTION
ARCHITECTS—
TWO OF THE
HIGHEST DEMAND
JOBS UNDER THIS
CATEGORY—ARE
CRITICAL TO LOCAL
EMPLOYER SUCCESS.
Those who possess strong
conceptual knowledge of
cybersecurity principles
and project management
experience are highly
valued by employers.
from 2017-2022
(10.2%), outpacing
the national projected
growth rate of 7.6%
13
Computer Occupations, All Other - Sources: EMSI Job Posting Analytics, Employer Survey Data
EMPLOYERS WITH MOST ACTIVE POSTINGS – SEPTEMBER 2018
TOP QUALIFICATIONS
INDUSTRY CERTIFICATIONS
s
PMI-PMP (Project Management Professional)
s
CompTIA Security+
s
PMI-ACP (Agile Certied Practitioner)
TOP SKILLS
HARD SKILLS
ESSENT
IAL SKILLS
14
COMPUTER USER
SUPPORT SPECIALISTS
Computer User Support Specialists - Sources: EMSI Job Posting Analytics, Employer Survey Data
TOTAL
SAN ANTONIO
WORKFORCE
MEDIAN
EARNINGS
Computer User Support Specialists provide support and technical assistance
to end users of networked devices, including computing devices, operating
systems, connected devices, and software. In most cases, an individual who
specializes in this work interacts with computer users that do not possess the
technical skills to resolve these problems, providing a great opportunity for
individuals who excel at providing excellent customer service. Strong active
listening and communication skills, bolstered by an aptitude for creative
problem solving and an intellectual curiosity for information technology
systems can serve as basic requirements for jobs that provide on-the-job
training and informal training with experienced workers. Many employers
would consider this occupation a great entry point into an information
technology career which has the potential to open up several pathways to
higher paying jobs, including all that have been featured in this report.
As companies continue to enhance their cybersecurity presence, a job as a
computer user support specialist can also be an empowering opportunity to
provide education to computer users on best practices which can be observed
when using company devices, software, and data.
JOBS IN THIS
CATEGORY PAY
WELL
AND SERVE
AS A PRACTICAL
ENTRY POINT
INTO A CAREER
IN INFORMATION
TECHNOLOGY OR
CYBERSECURITY,
and often serves as
the starting point for
many high paying and
specialized high tech jobs.
4,797
$
49, 858
5- YEAR GROWTH
PROJECTION, 2O17- 2O22
549
The occupation
is projected to
INCREASE by
Source from EMSI Workforce Availability Summary – October 2018
from 2017-2022
(11.4%), outpacing
the national projected
growth rate of 8.8%
JOBS
TOP 5 POSTED JOB TITLES
s
s
s
s
s
IT Help Desk Specialist
IT Support Analyst
Desktop Support Technician
Client Support Specialist
Support Specialists
EMPLOYERS WITH MOST
ACTIVE POSTING
15
Computer User Support Specialists - Sources: EMSI Job Posting Analytics, Employer Survey Data
JOB POSTING ANALYTICS
s
During the period of August 2017 – September 2018, 244 hires were made, on average, per month.
TOP QUALIFICATIONS
INDUSTRY CERTIFICATIONS
s
PMI-PMP (Project Management Professional)
s
CompTIA Security+
s
PMI-ACP (Agile Certied Practitioner)
TOP SKILLS
ESSENTIAL SKILLS
HARD SKILLS
16
EDUCATION PROVIDER
ASSET MAPPING:
San Antonio is positioning itself competitively to prepare our future cybersecurity workforce with 13 colleges and
universities that have specically-focused cyber degree programs ranging from an Associate’s Degree to a Ph.D.
Five of those colleges and universities have achieved designation as a Center for Academic Excellence in Cyber
Defense/Information Assurance Education by the U.S. Department of Homeland Security and National Security
Agency – more than any other city in the nation. Some of these San Antonio area colleges and universities are also
recognized for their work in cybersecurity, articial intelligence (AI) and data science by the private sector.
The education institutions included in this study represent education providers with programs aligned to
the occupations identied in this study as “in-demand” as well as occupations with a bright outlook for the
San Antonio metropolitan area. In total, 19 institutions provided primary data in the form of a survey and are
featured in this study, including Public and Nonprot Universities, Community Colleges, and private training
providers. The following pages highlight the results from these surveys, supplemented with data publicly available
from provider websites.
The ndings of this study are intended to inform individuals including employers, career seekers, education
providers, policy makers, and other interested parties of the top in-demand occupations in information technology
and cybersecurity. Just as importantly, it represents an education provider asset map demonstrating the variety
of programs available for individuals seeking skills training required to build a career in information technology
or cybersecurity.
The following education provider information is directly sourced from these institutions.
Education Provider Asset Mapping
17
Provider Name
Software
Developers,
Applications
Software
Developers,
System
Software
Information
Security
Analysts
Computer
Occupations
,
All Others
Computer
User
Support
Specialists
Online Financial Aid
Career
Services
Our Lady of the
Lake University
X X X X X
St. Mary’s
University
X X X X X
Trinity University X X X X
Texas A&M –
San Antonio
X X X X X X
The University
of the
Incarnate Word
X X X X X
UTSA X X X X X X
Northwest Vista
College
X X X X X X
Northeast
Lakeview College
X X X X
Palo Alto College X X X X X X
San Antonio
College
X X X X X X
St. Philip’s
College
X X X X X
Codeup X X X
DC Industries* X X X
Dynamic
Advancement
X X X X X
Hallmark
University
X X X X X X
New Horizons
Computer
Learning Centers
X X X X X X X X
Open Cloud
Academy
X X X
Purdue Global X X X X X X
Microsoft Software
& Systems
Academy
X X X X X
Education Provider Asset Mapping
*Exclusive to US Military
18
TRAINING PROVIDER TYPE:
s
Private (Nonprot) Training Provider
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Computer User Support Specialist
s
Information Security Analyst
s
Software Developer, Systems Software
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
BS Information Systems
s
BS Cybersecurity
s
AAS IT Cisco
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PARTICIPANT:
s
$495 per semester credit hour.
~$60,000 for complete BS degree
AVERAGE COMPLETION TIME:
s
21 Months
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
s
Evenings
s
Anytime (Online)
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
HS Diploma or GED, variety of entrance assessments
such as SAT, ACT
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
Hallmark University provides a dedicated career
services department, resume and interview
workshops, and active job placement services
for students and alumni.
Hallmark University provides a Bachelor of Science in both Information Systems and Cybersecurity, as well as
Associate of Applied Science degrees in Information Technology with a choice of concentration in either Cisco
(Networking) or Microsoft (Operating System) curriculum. Programs at Hallmark University are designed to
leverage academic relationships with industry-recognized vendors including, CompTIA, Cisco Systems, Microsoft,
and VMware. Hallmark University provides hands-on, scenario-based education and links their curriculum to the
subject matter aligned with industry recognized certications including A+, Security+, Network+, MCSA, MCSE,
CCNA, CCENT, SSCP, CEH, and CAPM – providing students pursuing either an Associate’s or Bachelor’s Degree
the opportunity to earn certications alongside their Degreed Credentials.
Education Provider Asset Mapping - Hallmark University
HALLMARK UNIVERSITY
19
Education Provider Asset Mapping - Our Lady of the Lake University
Our Lady of the Lake University (OLLU) offers bachelor’s degrees in Computer Information Systems and Security (CISS) that prepare
graduates to become leading professionals in information systems and technology in all industries. OLLU has been designated as a
National Center for Academic Excellence in Cyber Defense Education by the National Security Agency (NSA) and the Department of
Homeland Security (DHS). Programs at OLLU prepare graduates for the wide-ranging eld of information technology through hands-
on experience with emerging technologies in the areas of Network Security and Administration, Database Management, Information
Assurance and Security, Operating Systems, Programming, and System Analysis and Design. The Computer Information Systems and
Security (CISS) programs at OLLU are tied to the federal government’s objectives that encourage training and development of skilled
professionals in order to protect the nation’s information technology infrastructure. Graduates of the program are prepared to help
develop, manage and protect computers and networks in government, medical centers, nancial centers in virtually every sector of
the economy. In addition to Bachelors programs which provide students a choice between a blend of Business Administration with
and Computer Information Systems and Security (CISS) or a full CISS concentration, OLLU also provides a fully online, asynchronous
Master’s Program as well as an Online Information System Technology “Boot Camp” and an Information Assurance and Security
Management Certicate that can be earned separately or as part of any Bachelor or Master’s program.
TRAINING PROVIDER TYPE:
s
Private, Catholic 4-Year University
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Information Security Analysts
s
Software Developers, Systems Software
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
Master of Science in CISS
s
Bachelor of Science in CISS
s
Bachelor of Business Administration in CISS
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PARTI
CIPANT:
s
$30,000 for Bachelor Programs, $27,000
for Master’s Programs
AVERAGE COMPLETION TIME:
s
48 Months for Bachelors© Program, Online Master’s
Programs can be completed in as little as 12 months.
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
s
Online
s
Evenings
s
Weekends
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
Bachelor of Applied Studies in CISS is designed for transfer
students only, requiring incoming students to have 18+ hours
in CISS-related college credits on their transcript. Standard
Admissions Requirements apply for other programs.
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
OLLU CyberSaints Team – participation on this team further
develops students’ skills and knowledge through regional and
national cybersecurity and information technology competitions,
and provides networking opportunities and exposure to
employers. OLLU also works closely with employers to provide
internship opportunities. CISS students at OLLU have the
opportunity to join the campus chapter of the Association
of Information Technology Professionals (AITP). Becoming a
member of AITP allows for students to network with industry
professionals, participate in regional and national competitions,
keep up to date on industry trends and explore leadership
opportunities. Students in OLLU’s CISS program have access to
the University’s Center for Information Assurance Management
and Leadership (CIAML). The center was created to provide
access to high-quality information assurance and security
policies, procedures, standards and guidelines for the industry,
the government and higher education. It serves as a resource for
students and the community.
OUR LADY OF THE LAKE UNIVERSITY
20
TRAINING PROVIDER TYPE:
s
(Nonprot) Online Degree Program
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Software Developers, Applications
s
Computer User Support Specialist
s
Information Security Analyst
s
Software Developers, Systems Software
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
Associate of Applied Science in IT
s
Bachelor of Science in IT
s
Master of Science in IT
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PARTICIPANT:
s
Varies: $371 per credit in undergraduate programs,
$420 per credit in graduate programs
AVERAGE COMPLETION TIME:
s
43 Months
WHEN ARE CLASSES OFFERED?
s
Online Only
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
Entry requirements vary by program. There is no
entrance exam, however, IT experience recommended
for Cyber program.
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
Purdue Global provides students and alumni with
comprehensive career planning and advising services,
ranging from career exploration assessments to other
resources which include resume reviews, interview
preparation, and assistance with building an online
presence to assist with a job search. Purdue Global
also provides a career network, which is designed to
function as a social platform for students and alumni
to collaborate with each other and the Purdue Global
Career Services team. Purdue also offers access to
employers to work directly with their Career Services
team to access their student an alumni network,
advertise job postings, receive preselected candidates
at no cost to the employer.
Education Provider Asset Mapping - Purdue Global
Purdue Global is a public, nonprot, online university who delivers personalized online education tailored to the
unique needs of adults who have work or life experience beyond the classroom with the goal of enabling students to
develop essential academic and professional skills with the support and exibility required to reach their career goals.
Previously known as Kaplan University, Purdue Global offers Associate, Bachelor’s, Master’s and Certicate programs
in information technology and cybersecurity, as well as cybersecurity management. Certicate programs include
pathways in Cisco, Computer Forensics, Information Security, Microsoft Operating Systems, and Programming
and Software Development. Curriculum is aligned to prepare students to obtain industry-recognized certications,
including but not limited to Network+, Security+, CISSP, and Certied Ethical Hacker.
PURDUE UNIVERSITY GLOBAL
21
Education Provider Asset Mapping - St. Mary’s University
St. Mary’s University, as a Catholic Marianist University, fosters the formation of people in faith and educates
leaders for the common good through community, integrated liberal arts and professional education, and
academic excellence. St. Mary’s University offers both Bachelor and Master’s programs with a focus on Computer
Science or Cybersecurity.
A Master’s degree in Cybersecurity from St. Mary’s provides students with knowledge, skills and best practices on
how to monitor, secure and safeguard an organization’s digital assets. This unique St. Mary’s program combines
technical rigor with sound ethics and implications to the law.
The Master of Science in Computer Science program at St. Mary’s prepares students to manage a software
development project from analysis, design, implementation, testing and maintenance. The program is designed to
provide a deep understanding of the hardware and software components of computer systems along with databases,
operating systems, software analysis and design methodologies, and software implementation and testing.
TRAINING PROVIDER TYPE:
s
Private, Catholic 4-Year University
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Software Developers, Applications
s
Computer User Support Specialist
s
Information Security Analyst
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
MS, Cybersecurity
s
Graduate Certicate in Cybersecurity
s
MS, Computer Science
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PART
ICIPANT:
s
Tuition information available at the website:
www.stmarytx.edu/admission/nancial-aid/tuition
AVERAGE COMPLETION TIME:
s
18 Months for Master’s Program
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
s
Evenings
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
A Bachelor of Science degree is required for candidates in the
MS in Cybersecurity, MS in CS, or MS in CIS programs.
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
STRIVE Career Center at St. Mary’s University —
Successful, Transformative Results from Innovative Vocational
Experiences — engages campus and community partners to
provide vocational and experiential education opportunities
for students. Employer services include an internal career
portal where employers can post available job opportunities,
including experiential opportunities which include internships
and apprenticeships, as well as provide support for on-campus
career fairs, information sessions, and on-campus interviews.
Student resources at St. Mary’s include career counseling and
coaching, workshops, resume reviews, and access to available
career opportunities through the internal career portal, and job
fairs featuring top local and national employers.
ST. MARY
,
S UNIVERSITY
22
Trinity University is a private, liberal arts and sciences institution in San Antonio, Texas, with a traditional college
campus environment and a small student population of just over 2,400 and small class sizes to optimize the
learning experience. Trinity is a residential campus, and students are required to live on-campus and carry a meal
plan through the junior year. Along with providing strong academic programs, Trinity University takes pride in
preparing students to thrive in a world that values critical thinking, incisive decision making, and extraordinary
communication skills. Trinity’s computer science department provides broad training in design, systems,
applications, and the theory of computing. Students receive substantial laboratory experience with computers,
programming, and other related areas, which provide the knowledge and tools to be successful in both theoretical
understandings and applied computing. The Bachelor of Science in Computer Science is ideal for students
interested in pursuing a career in computer science immediately after receiving their diploma, as well as those who
are interested in graduate study in the eld.
Ranked as the #1 University in the state of Texas by the College Consensus’ annual Best Colleges & Universities
rankings, Trinity University has a strong alumni network that helps students make real world connections to leaders
across multiple industries to help them begin or further their career journey.
TRAINING PROVIDER TYPE:
s
Private 4-Year University
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Software Developers, Applications
s
Software Developers, Systems Software
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
Bachelor of Science in Computer Science
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PARTI
CIPANT:
s
Standard Tuition Schedule Applies
inside.trinity.edu/student-nancial-services
AVERAGE COMPLETION TIME:
s
48 months
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
Standard University Admissions Requirements
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
Trinity Career Services assists students and alumni with
services ranging from career and interest assessments
and coaching designed to help students research career
interests and set goals from providing resources and
active opportunities to help existing students and alumni
land a career that aligns with their interests, aptitude, and
level of experience. Trinity considers their career service as
an integrated part of the educational experience at Trinity,
and leverage the program to help students and alumni
develop lifelong career-planning skills and stay connected
long after graduation through their strong alumni network.
Trinity provides workshops, networking events, an online
recruitment system and a robust internship program which
is connected to top employers across San Antonio.
Education Provider Asset Mapping - Trinity University
TRINITY UNIVERSITY
23
Texas A&M University-San Antonio (A&M-SA), founded in Fall 2008, is a comprehensive four-year university offering affordable, high-
quality education currently serving nearly 6,500 students and has graduated more than 8,000 alumni. The student body is 60 percent
female and 72 percent Hispanic, and approximately 77 percent of students are the rst in their family to attend college. Students can
pursue several degree options in the elds of Information Technology and Cyber Security with Bachelor’s degree tracks aligned with
Business Administration, Computer Science, and Applied Science degrees. Texas A&M University – San Antonio has also worked
closely with Alamo Colleges to allow many of their 2-year A.A.S. programs aligned with Computer Science and Cybersecurity to
transfer over and count credit towards their 4-year degree programs in Information Technology and Cyber Security. Future curriculum
plans include a Bachelor’s in Cyber Engineering Technology and a Master’s in Computer Science with a concentration in Cybersecurity.
Texas A&M University-San Antonio been designated as a National Center for Academic Excellence in Cyber Defense Education by the
National Security Agency (NSA) and the Department of Homeland Security (DHS) and has recently opened a new $63M Science and
Technology Building which will further the innovation capabilities, educational training and research & development for the school’s
cybersecurity programs and will provide students with assets including a cloud computing lab, a cyber mobility lab, a simulated
security operations center, along with a cyber engineering technology lab.
Located in the new Science and Technology Building is the Center for Information Technology and Cyber Security (CITCS), which will
serve as a community resource to support the ongoing Cybersecurity education and best practices, including preparing students for
cyber competitions and careers, developing “middle school to university” cyber student pathways, increasing campus and local business
community Cybersecurity awareness and training, as well as promoting faculty and student research in IT and Cybersecurity.
Texas A&M University San Antonio also recently announced that it was selected as one of nine universities in the nation to join Facebook’s
Cyber Security University Program. As part of this program, the university is slated to offer a hybrid cybersecurity course to students
underwritten by Facebook. It includes curriculum, mentorship, project development and training during a simulated cybersecurity attack side
by side with Facebook employees in San Antonio.
TRAINING PROVIDER TYPE:
s
Public 4-Year University
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Software Developers, Applications
s
Software Developers, System Software
s
Computer User Support Specialist
s
Information Security Analyst
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
BAAS, IA Concentration
s
BBA CIS, IA Concentration
s
BS Computer Science
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PARTI
CIPANT:
s
$8,216 per year
AVERAGE COMPLETION TIME:
s
48 months
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
s
Evenings
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
Standard Admissions Requirements
(Available on the University website)
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
The Ofce of Career Services prepares students for real life
objectives and expectations regarding careers and employment
through the use of innovative research and learning techniques.
Career Services provides quality counseling in the areas of
choosing a major, job search strategies, pursuing employment
and graduate school opportunities. An online system available
to students and alumni provides information on available job
opportunities and internships, along with other resources that
assist students and alumni with career planning and provide
employers with a platform to upload opportunities and
launch campus job fairs and information sessions. In addition,
Texas A&M – San Antonio Career Services offers The Career
Clothes Closet (CCC), an on-campus program dedicated to
providing professional attire to students who are preparing for
that all-important interview.
Education Provider Asset Mapping - Texas A&M University-San Antonio
TEXAS A&M UNIVERSITY-
SAN ANTONIO
24
Education Provider Asset Mapping - University of the Incarnate Word
The University of Incarnate Word (UIW) is the largest Catholic university in Texas and the fourth-largest
private university in the state. With a student-to-faculty classroom ratio of 14:1, UIW provides students with an
environment that encourages excellence in academics. The Computer Information Systems program at UIW offers
Bachelor of Science degrees in both Computer Information Systems (CIS) and Cyber Security Systems (CSEC).
The theoretical knowledge and experiential skills covered in both degree plans provide students a foundation for
multiple career paths in these technical elds.
The CIS and CSEC majors share foundation and advanced courses in computer hardware, networks,
telecommunications, operating systems, programming, website development, database systems, systems analysis,
and management of technology and IT personnel. CSEC students must complete sets of courses that focus on how to
secure computer networks, how to design security into computer information systems, and how to secure organizational
infrastructure and information. Career development courses include: Seminar, Internship, and Capstone or Practicum
where students demonstrate expertise in a specic eld by working for an outside organization.
The University of Incarnate Word is currently pursuing an NSA/DHS Center of Academic Excellence – Cyber
Defense designation, and is active in the community, providing mentorship for local Cyber Patriot teams as well as
participating in national cyber league competition, helping students train for other collegiate level competitions
such as the Collegiate Cyber Defense Competition and prepares them for the workplace.
TRAINING PROVIDER TYPE:
s
Software Developers, Applications
s
Computer User Support Specialist
s
Information Security Analyst
TOP PROGRAMS THAT
LEAD TO EMPLOYMENT IN
INFORMATION TECHNOLOGY
AND CYBERSECURITY JOBS:
s
BS CIS
s
BS CIS/Cyber Security (Double Major)
s
BS Cyber Systems Security
LARGEST EMPLOYERS
WHO HAVE HIRED
PROGRAM GRADUATES:
AVERAGE COST
PER PARTICIPANT:
s
$75,000
AVERAGE COMPLETION TIME:
s
48 Months
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
s
Evenings
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
Standard University Admissions Requirements
(can be found online)
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
The University of Incarnate Word provides Career
Services which include individual career counseling,
personality and career assessment, resume and cover
letter review, career-related workshops, and programs
to assist with the necessary skills needed for post-
graduation success. UIW fosters relationships with
campus departments and external employers to enhance
internship job and career opportunities for current
students and alumni.
UNIVERSITY OF
THE INCARNATE WORD
25
The University of Texas at San Antonio (UTSA) is home to the nation’s top cybersecurity program, an interdisciplinary approach that spans
three colleges: The College of Business, College of Engineering and College of Sciences. Students at UTSA may choose to specialize in
computer science, computer engineering or information systems. Additional programs are offered in data center design, network and data
center management, digital forensics and data analytics.
UTSA has three research centers: The Center for Infrastructure Assurance and Security, the Institute for Cyber Security and the Cyber Center
for Security and Analytics. Research conducted at UTSA aims to combat global security challenges encountered by individuals, industry,
government and the military. UTSA’s research specialties include information security management and strategy, applied network and
information systems security, government and industry cyber preparedness, and secure software and hardware design and engineering.
The University of Texas at San Antonio recently announced the creation of a National Security Collaboration Center (NSCC) and new School
of Data Science in downtown San Antonio. The University of Texas System Board of Regents has committed $70M to help UTSA expand its
urban campus in the heart of our downtown, and the NSCC and School of Data Science will build upon our city’s growing cybersecurity and
technology industries. In addition, $15M has been donated from San Antonio entrepreneur and Rackspace Hosting Inc. co-founder, Graham
Weston, to support the downtown campus expansion.
In fall 2017, UTSA began offering a fully online B.B.A. in Cyber Security. Students in the online degree program have access to the same vast
cybersecurity expertise that UTSA students currently experience on-campus.
University of Texas San Antonio has been designated as a National Center for Academic Excellence in Cyber Defense Education by the
National Security Agency (NSA) and the Department of Homeland Security (DHS).
TRAINING PROVIDER TYPE:
s
Public 4-Year University
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Software Developer, Systems Software
s
Information Security Analyst
s
Software Developer, Applications
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
BBA, Cyber Security
s
MSIT with Cyber Emphasis
s
PHD in IT with Cyber Emphasis
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER P
ARTICIPANT:
s
Standard in-district and out-of-district tuition
rates apply.
AVERAGE COMPLETION TIME:
s
54 Months
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours Evenings
s
Weekends
s
Online* - Fewer classes available online. Online programs are
completely segregated - EX. Online BBA students are online
only. No mixed or blended. Resident program students get
access to online modules that are available, however online
students are online only. Currently working on getting all
classes online.
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
Standard Admissions Requirements
(Available on the University website)
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
The UTSA Career Center provides a dedicated team and
resources to provide students and alumni with identifying
and developing the skills necessary to pursue and achieve
lifelong career goals. The Career Center is a robust source of
information, resources, and services designed to assist with
the rst steps of career exploration through assessments and
personalized coaching to providing the active job seeker or
seasoned professional with in-person and self-selecting options
ranging from resume and cover letter preparation to effectively
increasing odds of selection through application and interview
techniques designed to help a job seeker stand out as a top
applicant. The UTSA Career Center provides work study and
internship opportunities, as well as an active Alumni network
and other resources designed to bring proximity to students
and employers – including job fairs, seminars, and a robust
online recruiting portal for employers and students. In addition
to the UTSA Career Center, the Center for Student Professional
Development, located within the College of Business, assists
with Internships and job development.
Education Provider Asset Mapping - University of Texas at San Antonio (UTSA)
UNIVERSITY OF TEXAS AT SAN ANTONIO
26
TRAINING PROVIDER TYPE:
s
2-Year Community College
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Computer User Support Specialist
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
Network+ (Continuing Education)
s
Security+ (Continuing Education)
s
CCNA (Continuing Education)
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PARTICIPANT:
s
Standard in-district and out-of-district tuition rates
apply. Program duration varies between certicate
and Associate degree programs.
AVERAGE COMPLETION TIME:
s
1-2 Years
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
s
Online
s
Evenings
s
Weekends
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
Admissions information can be found
at alamo.edu/admission--aid/
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
Career Services offers an array of professional services
designed to assist students with exploring, developing,
and setting goals that relate to each student’s unique
educational and academic plans and align with career
interests. Services include resume reviews, mock interview
workshops, career fairs, and online employment resources.
Connections to internships, apprenticeship programs, and
work study programs are also available through Northeast
Lakeview Career Services.
Education Provider Asset Mapping - Alamo Colleges - Northeast Lakeview College
NORTHEAST LAKEVIEW COLLEGE
Northeast Lakeview College offers one-year certicate and continuing education options including CompTIA
Certication Courses and “Bootcamps” (IT Fundamentals, A+, Network+, Security+), Cisco CCNA Education
Tracks, Computer Repair Courses, and classes that help an individual become familiar with the basics of
computer programming.
27
Education Provider Asset Mapping - Alamo Colleges - Northwest Vista College
Northwest Vista College offers traditional daytime classroom setting as well as evening, Internet, hybrid and
weekend courses. Most of the classes offered lead to a two-year associate degree or one-year certicate option.
Degree options at Northwest Vista College include Computer Science, Game Development, Information
Assurance and Cyber Security, Network and Cloud Architecture, and Network Administrator programs. Certicate
programs include Computer Science, Game Development, Information Assurance and Cyber Security, Java
Programming, Network & Cloud Architecture, Network Administrator, and Software Development. Professional
Development courses are also available through Northwest Vista College that aim to help individuals further
develop professional skills that are considered essential to the workplace.
TRAINING PROVIDER TYPE:
s
2-Year Community College
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Software Developers, Applications
s
Computer User Support Specialist
s
Information Security Analyst
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
Cisco Certied Network Professional (CCNP)
Advanced Technical Certicate
s
Associate in Applied Science – Information
Assurance and Cyber Security
s
Associate in Applied Science – Game Development
(Specializing in Game Programming)
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PART
ICIPANT:
s
Standard in-district and out-of-district tuition rates
apply. Program duration varies between certicate
and Associate’s degree programs.
AVERAGE COMPLETION TIME:
s
1-2 Years
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
s
Online
s
Evenings
s
Weekends
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
Admissions information can be found
at alamo.edu/admission--aid/
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
Northwest Vista College Career and Transfer Services
(CaTS) provides resources, guidance, and assistance
with career exploration, career planning, academic
advising, and job preparation services. Connections to
internships, apprenticeship programs, and work study
programs are also available through Northwest Vista
Career and Transfer Services.
NORTHWEST VISTA COLLEGE
28
Founded in 1985 from the desire to provide higher education to residents of south San Antonio, Palo Alto
College has spent more than 30 years serving over 100,000 individuals throughout San Antonio, Bexar County,
and surrounding counties. Degree and Certicate options are offered under Palo Alto’s Computer Information
Systems and Computer Science programs and take form in the traditional daytime classroom setting as well as
evening, Internet, hybrid and weekend courses.
TRAINING PROVIDER TYPE:
s
2-Year Community College
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Software Developers, Applications
s
Computer User Support Specialist
s
Information Security Analyst
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
Associate of Applied Science, Computer
Programmer
s
Associate of Applied Science, Information Security
and Cybersecurity
s
Associate of Applied Science,
Network Administrator
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PARTICIPANT:
s
Standard in-district and out-of-district tuition rates
apply. Program duration varies between certicate
and Associate degree programs.
AVERAGE COMPLETION TIME:
s
1-2 Years
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
s
Online
s
Evenings
s
Weekends
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
Admissions information can be found
at alamo.edu/admission--aid/
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
Palo Alto College has on-campus career services
which provide academic and career counseling,
as well as access to faculty advisors and industry
advisory committees who assist with placement at
local employers. Many other academic and career
exploration resources are available to students,
including online assessments, resume services,
connections to internship and apprenticeship
programs, and work study programs.
Education Provider Asset Mapping - Alamo Colleges - Palo Alto College
PALO ALTO COLLEGE
29
TRAINING PROVIDER TYPE:
s
2-Year Community College
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Software Developers, Applications
s
Information Security Analyst
s
Computer User Support Specialist
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
Associates in Applied Science –
Network Administrator
s
Associates in Applied Science –
Computer Programmer
s
Associates in Applied Science –
Information Assurance and Cyber Security
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PARTICIPANT:
s
Standard in-district and out-of-district tuition rates
apply. Program duration varies between certicate
and Associate degree programs.
AVERAGE COMPLETION TIME:
s
1-2 Years
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
s
Online
s
Evenings
s
Weekends
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
Admissions information can be found
at alamo.edu/admission--aid/
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
San Antonio College Career Services offers assistance
with many resources available to students for exploring
careers, researching career paths, creating a resume,
and/or job searching. Career Services also collaborates
with local employers by providing access to an online
job bank to post available positions. The Transfer and
Career Center can provide additional assistance for a
student navigating their career path, including access
to career coaching and advising services. Connections
to internships, apprenticeship programs, and work
study programs are also available through San Antonio
College Career Services.
Education Provider Asset Mapping - Alamo Colleges - San Antonio College
Located just north of downtown, San Antonio College has provided students with a university-like feel for over 90 years and
serves approximately 20,000 students each semester. San Antonio College maintains a thorough catalog of 2-year degree
and certicate options to prepare students with the skills needed for high tech occupations in Information technology and
Cybersecurity and has been designated as a National Center for Academic Excellence in Cyber Defense Education by the
National Security Agency (NSA) and the Department of Homeland Security (DHS). Located in close proximity to downtown
San Antonio’s “tech district” and a variety of residential, transportation, and coworking options, San Antonio College provides
a unique and affordable college experience. San Antonio College offers traditional daytime classroom setting as well as
evening, Internet, hybrid and weekend courses. Most of the classes offered lead to a two-year associate degree or one-year
certicate option. Degree options at San Antonio College include Computer Programming, Computer Support Specialist,
Information Security, Network Administrator, and Secure Software Development programs. Certicate programs include
Computer Programming, Computer Support Specialist, Information Security and Network Administrator programs.
SAN ANTONIO COLLEGE
30
TRAINING PROVIDER TYPE:
s
2-Year Community College
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Computer User Support Specialist
s
Information Security Analyst
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
Associate in Applied Science –
Computer Maintenance Technology
s
Associate in Applied Science –
Information Technology Cybersecurity Specialist
s
Associate in Applied Science –
Information Technology Network Administrator
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PARTICIPANT:
s
Standard in-district and out-of-district tuition rates
apply. Program duration varies between certicate
and Associate degree programs.
AVERAGE COMPLETION TIME:
s
1-2 Years
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
s
Online
s
Evenings
s
Weekends
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
Admissions information can be found at
alamo.edu/admission--aid/
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
St. Philip’s College provides career prep and placement
services through the main St. Philip’s campus on Martin
Luther King Blvd. as well as the Southwest campus, located
on Quintana road near Port San Antonio. St. Philip’s College
Career Services offers assistance with many resources
available to students for exploring careers, researching
career paths, creating a resume, and/or job searching. St.
Philip’s College Career Services collaborates with local
employers by providing access to an online job bank to post
available positions. The Career Center can provide additional
assistance for a student navigating their career path,
including access to career coaching and advising services.
Connections to internships, apprenticeship programs, and
work study programs are also available through San Antonio
College Career Services.
Education Provider Asset Mapping - Alamo Colleges - St. Philip’s College
St. Philip’s College, founded in 1898, is a comprehensive public community college whose mission is to empower a
diverse student population through educational achievement and career readiness. As a Historically Black College
and Hispanic Serving Institution, St. Philip’s College is a vital facet of the community, responding to the needs of
a population rich in ethnic, cultural, and socio-economic diversity. St. Philip’s College has been designated as a
National Center for Academic Excellence in Cyber Defense Education by the National Security Agency (NSA) and
the Department of Homeland Security (DHS). St. Philip’s College offers a thorough catalog of traditional daytime
classroom setting as well as evening, Internet, hybrid and weekend courses that specialize in high tech skills currently in
demand by regional employers. Most of the classes offered lead to a two-year associate degree or one-year certicate
option. Degree options at St. Philip’s College include Business Management and Technology, Computer Maintenance
Technology, Computer Maintenance Technology with Cisco Specialization, Health Information technology, Information
technology Cybersecurity Specialist, Information technology Network Administrator, and Web and Mobile Developer
programs. Certicate programs include Business Management and Technology, Computer Maintenance Technology
with Cisco Specialization, Information Technology Cybersecurity Specialist, Information Technology Network
Administrator, and Web and Mobile Developer programs.
ST. PHILIP
,
S COLLEGE
31
TRAINING PROVIDER TYPE:
s
Private (For-Prot) Training Provider
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Software Developers, Applications
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
Java Full-Stack Software Development Program
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PARTICIPANT:
s
$22,500
AVERAGE COMPLETION TIME:
s
4 Months
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
Students must pass a problem-solving challenge
and/or the command line review and/or complete
the 30 hours of prework prior to joining the program.
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
Codeup’s program connects their students with career
placement services no later than 9 weeks into the
18-week curriculum. Career placement services begin
with career exploration assistance to help a Codeup
student nd work that aligns with their interests and
skills. Codeup maintains strong relationships with local
employers, and provides “Demo Days,” job fairs and
networking events, as well as an alumni network which
results in providing strong employment outcomes for
most students who complete the program. Because
Codeup heavily focuses on employment outcomes,
they stand behind their program by providing a refund
of 50% of the student’s tuition if they don’t nd work
in 6 months.
Education Provider Asset Mapping - Training and Certication Providers- Codeup
Located in downtown San Antonio, Codeup offers an immersive, 18-week career accelerator program designed
to help individuals launch a career in Full-Stack Web Development. Class sizes are kept small at an average of
22 students per cohort and are designed to encourage collaboration throughout the program, which helps
prepare students in developing interpersonal and collaborative problem-solving skills possessed by the most
competitive software development professionals. In February 2019, Codeup will serve its rst cohort to train
individuals for a career in Data Science. Both programs are full-time, in person, and project-based and take
place over an 18-week period.
CODEUP
32
TRAINING PROVIDER TYPE:
s
Private (For-Prot) Training Provider
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Information Security Analyst
s
Software Developer, Systems Software
s
Computer User Support Specialist*
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
IT Foundation Program
• Includes Certication Training and Testing
for IT Fundamentals, Network+, and Security+.
s
Security Program
• Includes Certication Training and Testing
for CSA+, CASP, CISM, and CRISC
s
Network (CCNA) Program
• Includes Certication Training and Testing
for ICND1, ICDN2, and CCNA Security
s
System Administration Program
• Includes Certication Training and Testing
for MCSA, Linux+/LPIC-1
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
s
DCI provides training for Active Military and
Veterans already employed.
AVERAGE COST
PER PARTICIPANT:
s
$2,500
AVERAGE COMPLETION TIME:
s
1 Month
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
Incoming students must be active members
of the US Military or Veterans.
PREREQUISITES:
s
Prerequisites are determined on a case by case basis
and are provided at the direction of the employer(s)
sending their employees for training.
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
DC Industries focuses on incumbent workforce training
and works directly with employers.
Education Provider Asset Mapping - Training and Certication Providers - DC Industries
DC Industries is a mobile and global technology training company specializing in developing the foundations skill
set of the cyber warrior. Specializing in serving Veterans and Active Service Members transitioning to civilian status
with customized programs that offer on-site training and certication, DC Industries primarily serves government
agencies to train incumbent workers with cybersecurity skills and certications required to protect the nation’s
global information grid.
DC INDUSTRIES
33
TRAINING PROVIDER TYPE:
s
Private (For-Prot) Training Provider
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Computer User Support Specialist
s
Information Security Analyst
s
Software Developer, Systems Software
s
Computer Occupations, All Other
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
CISSP
s
PMP
s
Certied Ethical Hacker
s
CompTIA Security+
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PARTICIPANT:
s
$3,000
AVERAGE COMPLETION TIME:
s
2 Months
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours (In class)
s
Evenings (In class)
s
Weekends (In class)
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
High School Diploma
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
Alumni and employer network
Education Provider Asset Mapping - Training and Certication Providers - Dynamic Advancement
Dynamic Advancement, located at Port San Antonio, specializes in the advancement of cybersecurity training and
certication for the defense and commercial sectors. Class sizes are kept small at approximately 10 students per
cohort to encourage an optimal learning atmosphere. Instructors at Dynamic Advancement are industry recognized
and certied subject matter experts (SME) who also currently work in the industry. In addition to offering multiple
skills training and certication options, they also offer on-site testing facilities. Any student that completes a course
designed to prepare a student to take a certication exam may continue to re-sit on a course as space is available
until a passing score is achieved. On site testing centers for Pearson Vue, Kryterion, CLEP, and DSST are available.
DYNAMIC ADVANCEMENT
34
TRAINING PROVIDER TYPE:
s
18-week university program
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Software Developer, Applications
s
Information Security Analyst
s
Software Developer, Systems Software
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
The MSSA Program is an 18-week program providing
different tracks that cover the
following Specializations:
• Cloud Application Development
• Cybersecurity Administration
• Database and Business Intelligence Administration
• Server and Cloud Administration
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PARTICIPANT:
s
Visit military.microsoft.com/mssa or contact the
San Antonio program office by email at
[email protected] or by phone at (210) 659-0801
COMPLETION TIME:
s
18 weeks (or two 9-week terms)
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
To begin the application process, first confirm that you:
• Have command authorization, or current honorable
service status
• Meet the admission requirements for the University
All applicants must work with with their Base Education
Center or MSSA Academic Partner to gather and submit the
following documentation and proofs:
• Valid IT certification
• High school diploma or GED certificate
• Proof of successful completion of high school algebra (or
test out)
• Any financial aid applications (program voucher, GI Bill, or
FAFSA)
• Completed and signed application
Additional requirements for active duty service members:
• Attend MSSA Information Session and complete a
screening interview with an education counselor
• Submit proof of honorable service status
Additional requirements for reservists or discharged service
members:
• Submit DD-214 proof of honorable discharge
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
Upon successful completion of the MSSA program,
participants are guaranteed an interview with Microsoft or
one of its more than 400 hiring partners.
Education Provider Asset Mapping - Training and Certi
f
ication Providers -
Microsoft Software & Systems Academy
microsoft software & systems academy
Microsoft Software & Systems Academy (MSSA) provides transitioning service members and veterans with critical
career skills required for today’s growing technology industry. The 18-week (or two 9-week terms) program offers
training for high-demand careers in cloud development, cloud administration, cybersecurity administration, or
database and business intelligence administration. Program graduates gain an interview for a full-time job at Microsoft
or one of our hiring partners.
The MSSA program offered at Randolph Air Force Base is in partnership with Embry-Riddle Aeronautical University
and provides training for cybersecurity administration.
35
TRAINING PROVIDER TYPE:
s
Private (For-Prot) Training Provider
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Computer User Support Specialist
s
Software Developer, Applications
s
Software Developer, Systems Software
s
Information Security Analyst
s
Computer Occupations, All Others
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
Network System Administration Professional (NSAP)
s
Security IT Associate (SITA)
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PARTICIPANT:
s
$21,450 for Professional programs and $7,500
for Associate Programs. Short term skills training
and certication courses vary by vendor. Prices can
be accessed at the online schedule of classes -
nhsanantonio.com/resources/pdf-course-schedule
AVERAGE COMPLETION TIME:
s
Completion time varies depending on the program.
Program length ranges from just a few days to
several weeks in duration.
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
s
Evenings
s
Online
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
New Horizons uses Wonderlic assessment testing,
reviews resumes for work experience, and conducts
student interviews to determine suitability
OTHER PREREQUISITES:
s
Some programs require a high school diploma.
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
New Horizons has a career services department that
provides workshops for nding job opportunities,
preparing resumes, building interview skills,
leveraging resources such as LinkedIn, as well as
mock interview sessions to help students prepare
for landing a job. New Horizons also has established
relationships with multiple employers and Information
technology contracting and stafng agencies in
San Antonio.
New Horizons Computer Learning Centers offers multiple options for skills-based training and certication preparation
across several computing platforms and is a good resource for accessing vendor approved courses available as online
modules and classroom instruction. New Horizons has partnerships with Microsoft, VMware, CompTIA, and Cisco and
administers onsite certication exam testing at their Pearson Vue testing facility. New Horizons Computer Learning
Centers also provides short term skills training programs in areas including AWS, Mobile Application Development
(Apple and Android), DevOps methodologies, Blockchain, Information Security, Java Programming, Microsoft Azure
as well as several other programming languages, applications, and platforms. In addition to technical training, New
Horizons San Antonio offers professional development courses for soft skills training. Classes are small in size, with an
average of 15 students per cohort. New Horizons provides a larger selection of vendor approved courses aligned with
several industry recognized certications that could be a great option for an IT professional who is looking to take their
career to the next level as well as the newcomer to the eld looking to acquire basic knowledge in a specialized eld.
Education Provider Asset Mapping - Training and Certication Providers - New Horizons Computer Learning Centers
NEW HORIZONS
36
TRAINING PROVIDER TYPE:
s
Private (For-Prot) Training Provider
ORGANIZATION CURRENTLY
TRAINS FOR THE
FOLLOWING OCCUPATIONS:
s
Computer User Support Specialist
s
Information Security Analyst
TOP PROGRAMS THAT LEAD
TO EMPLOYMENT IN IT AND
CYBERSECURITY JOBS:
s
Systems Administration Learning Track
s
Cybersecurity Learning Track
LARGEST EMPLOYERS WHO
HAVE HIRED PROGRAM
GRADUATES:
AVERAGE COST
PER PARTICIPANT:
s
$8,000 for SysAdmin and $16,000 for Cybersecurity
AVERAGE COMPLETION TIME:
s
3 Months
WHEN ARE CLASSES OFFERED?
s
Monday-Friday, During daytime business hours
ENTRY REQUIREMENTS FOR
INCOMING STUDENTS:
s
Students must be 18 years of age and possess a High
School diploma or GED. As a pre-requirement, students
must take an aptitude assessment prior to admission.
ADDITIONAL PREREQUISI TES?
s
The Cybersecurity program requires students to have
Network+ Cert or pass Network Fundamentals exam
POST-COMPLETION
JOB PLACEMENT AND
EMPLOYMENT SUPPORT:
s
Open Cloud Academy coordinates employer meet &
greets and hosts resume building sessions for students
in the program. Students who graduate from the
program are regularly considered for interviewing for
open jobs at the Rackspace corporate headquarters in
San Antonio, TX.
Education Provider Asset Mapping - Training and Certication Providers - Open Cloud Academy
Open Cloud Academy is a Rackspace inspired education center focused on developing technical talent, and
enhancing technical career opportunities in our local community. Open Cloud Academy employs a team of subject
matter experts to guide and empower students to achieve industry recognized certications, in a unique hands-on
learning environment with small cohorts averaging 20 students or less. Open Cloud Academy has two programs
– The “Systems Administration” program focuses on Red Hat and Windows Server Operating Environments,
networking, and other key infrastructure knowledge needed to become a System Administrator, as well as prepare
students to gain knowledge required to obtain certications in Network+ and RHCSA. The “Cybersecurity” program,
which provides a high-level understanding of the main aspects of cybersecurity, and provides targeted skills and
knowledge around managing risk, applying best practices in the networking and operating environment to maintain
a secure network, also prepares students to gain knowledge required to obtain certications in Security+ and CISSP.
OPEN CLOUD ACADEMY
37
SOLUTIONS AND
RECOMMENDATIONS
CEMENTED ON CROSS-SECTOR PARTNERSHIPS
Skills required for the most in-demand occupations across information technology and cybersecurity are driven
by and will continue to adapt to an accelerating pace of technological change. With this rapid change comes the
constant need for upskilling/reskilling of workers as changes in technology redene the work needed to support
investments in technology and keep these investments secure from compromise. Aligning industry demand
with education providers is a critical step to address future labor demands, critical and scarce skills, and how to
adequately prepare for the demand.
Academic and business organizations in the San Antonio region are working closely in an efcient, collaborative,
and transparent manner to identify supply gaps of in-demand occupation skills and make recommendations for
curriculum updates and capacity building will support the effort to minimize regional skills gaps.
Industry representatives must be clear about their requirements to education providers, and also be comprehensive
regarding what skills are scarce and what skills are required both within the realm of technical occupational skills and
other essential skills including communication, creative thinking, and collaborative problem solving.
High-quality partnerships are ones that are mutually benecial and based on trust and shared purpose.
In the pages to follow, SA Works will share six themes which we have uncovered as a result of our work that
provide foundational ideas on how to address skills gaps and measurably improve the pipeline of skilled workers
in both Information Technology and Cybersecurity.
EXPAND AND PROMOTE ACCELERATED LEARNING
There is an opportunity to build new capacity at post-secondary institutions (Community Colleges and
4-year Universities) in the form of certicate programs that focus on skills acquisition for the adult learner.
Additional recommendations include: increasing “2+2 Pathways” to make a 4-year degree more accessible and
increase exibility for students to “dip out” and then “dip back in” to higher education as technology changes
occur and reskilling becomes necessary. This includes back-mapping programs that help High School Juniors
and Seniors earn college credit and industry recognized certications from accredited post-secondary programs.
Community Colleges and 4-year Universities can enhance the value of certicates with internal articulation
agreements by allowing certicate programs to count for credit towards 2-year and 4-year program enrollment.
Another pain point of organizations with a high demand for lling high-tech and cybersecurity jobs is the
“management gap.” The central point to this issue is that education providers should carefully evaluate existing
certicate and post-secondary programs across technical and cybersecurity domains to ensure skills in Change
Management, Risk Management, and Governance are embedded across curriculum. Integrating stronger Change
Management and Risk Management capabilities into the “IT Department” will ensure a stronger execution of a
company’s IT strategy – these skills will make for a more competitive employee when combined with technical
know-how.
Overall, growing high-quality, industry-recognized, portable, transparent credentials across various education and
training providers, will benet workers who need access to exible training programs that are adaptable to their
working lives.
Solutions and Recommendations Cemented on Cross-Sector Partnerships
38
Solutions and Recommendations Cemented on Cross-Sector Partnerships
EXPANDING AND EXTENDING
INFORMATION TECHNOLOGY AND
CYBERSECURITY CAREER PATHWAYS
Some of the biggest challenges specic to cybersecurity include: unclear career paths to cybersecurity roles, lack of
widespread organizational knowledge of cybersecurity skills required to meet organizational requirements across
multiple domains and the cost of education to prepare for a cybersecurity career.
Industry leaders have the opportunity to be at the forefront of articulating the various pathways available including
recognizing middle skills pathways and validating them as job qualications. Recognizing the multiple pathways
as valid qualiers of skills needed is a key starting point to preventing the exporting of jobs from San Antonio and
increasing the visibility of the talent that we have right here in San Antonio. Already global employers like Google,
IBM and others are removing the requirement for a 4-year degree in favor of industry recognized pathways to
required skills that come in the form of industry-recognized certications, 2-year programs offered in San Antonio,
Certicate Programs, and other strategies, such as developing in-house training programs for new and incumbent
employees who are hired for “t,” aptitude and desire to learn, job experience, or a combination of these elements.
Provide multiple pathways for students interested in pursuing a high-tech job after high school via:
• Industry recognized certications
• Certication + Summer Internships
• Multiple Certications + post-graduation Apprenticeship
• Certication(s) + College Credit
Ultimately, as a community, we can work towards optimizing pathways through multiple levels of education providers
for potential employees at various phases in their career.
VETERANS AND TRANSITIONING
SERVICE MEMBERS
Veterans and Transitioning Service Members are among the top sources for qualied candidates for the
occupations featured in this report. In addition to a modernizing military that is leveraging technologies that are
common in the modern workplace, members of the Military have a higher concentration of security clearances,
which is increasingly important to employers who are required to manage sensitive data or who include federal
contracting in their scope of work. With approximately 4,000 military personnel transitioning out across Bexar
County annually, our community is well-poised to connect them with local employers seeking a skilled workforce
with ready access to security clearances.
Already there are various efforts by our local chambers of commerce, Bexar County, City of San Antonio and other
community-based organizations providing services to active and transitioning military members and their families
to ensure that we live up to being “Military City USA” by providing wholistic services including job placement and
training opportunities. It’s important to continue to support and grow these retention programs
in collaboration with local employers to facilitate job-matching.
39
Solutions and Recommendations Cemented on Cross-Sector Partnerships
K-12 EDUCATION POLICIES AND PRACTICE
TO INCLUDE EXPANDING EXPERIENTIAL
LEARNING OPPORTUNITIES
At the national level, roughly 70% of all students who start high school will enter the workforce without a baccalaureate
degree; only 35% of high schools offer a computer science course; and there is a signicant gap in the number
of qualied computer science teachers, which requires a skill-up of current teachers.
There is a need to engage and train educators in IT & Computer Science (CS) to keep, attract and grow
educator professionals. This is one of the biggest challenges in IT & CS secondary level skill acquisition,
as skilled professionals typically earn more in the private sector than in teaching. There is an opportunity
to grow professionals through micro-credentials, offering educators a more practical means of up-skilling.
There are also some state legislative efforts underway to bring industry expertise into the classroom by
allowing for expanded engagement of industry professionals, provided they undergo training.
A healthy amount of debate is occurring around the right path for high school students: direct-to-career or
direct-to-college? Within K-12, there is also an opportunity to de-silo career technical education (CTE) to increase
student interest and opportunity to pursue IT & CS pathways as current policies often do not provide an incentive
for a student to pursue them. The College Board shared the need to scale career pathway offerings and integrate
Advanced Placement (AP) into CTE to make them even more relevant to the workforce.
Earlier industry engagement can help solidify the value of education and successfully support student, educator and
industry needs, goals, and pathway progression. The skillsets that are increasingly important across some of the key
occupations in this report are acquired through practice and experience, not solely in the classroom. The very skills that
are growing in demand according to our survey (complex problem solving, analytical,
and team building) are the ones best acquired through experiential learning. Education
providers can use project-based and team-based learning to engage students.
In addition to industry-focused job shadows, internships and apprenticeships offer
deep experiential learning across a large cross-section of students.
INNOVATIVE RESKILLING AND
FUTUREPROOFING TODAY’S
WORKFORCE FOR TOMORROW
How do individuals successfully manage their way from academic completion through
the multiple job changes they will experience in their careers? And with the cycle of
continuous learning predicted to be more and more non-credit, online, and in the
workplace, how do future workers build upon their formal education as they progress
through their careers, where lifelong learning is necessary and expected?
The ever-changing digital economy requires an updated take on workforce preparation.
Whether companies are supporting training and certication efforts, or IT and
cybersecurity pros are pursuing them independently, one obstacle rises to the top –
professional development.
Employers can play an expanded leadership role in preparing talent for in-demand
skills and competencies aligned with today’s workforce needs by taking an active role in
regularly communicating these requirements to institutions of higher education along
with training and certication providers in their respective communities. And, there is
an opportunity to step up in ways that have a meaningful inuence on cybersecurity
operations by expanding access to professional development opportunities inside and
outside of the organization.
AT&T in 2013 launched a
company-wide reskilling
effort called “Workforce
2020”to retain rather than
hire talent as technology
advanced. To support
this reskilling effort, AT&T
created an online system,
Career Intelligence, to
help employees consider
and navigate towards new
internal career prospects.
Today, more than half
of its employees have
completed a cumulative
2.7 million online courses in
areas such as data science,
cybersecurity, Agile
project management and
computer science. AT&T
employees engaged in new
skilling are twice as likely
to be hired into a newer,
mission-critical job within
the company and four
times more likely to make
career advancement.
40
Solutions and Recommendations Cemented on Cross-Sector Partnerships
DEVELOP AN INTEGRATED
WORKFORCE-PROVIDER NETWORK
This report is our rst attempt to asset map education providers and their respective certication and degree
programs preparing individuals for career in IT and cybersecurity. This asset map should be updated annually to
include a list of providers, composition of their target client (e.g., adults transitioning careers, recent high school
graduate, etc.), insight into their services, highlights of their funding and program requirements (if necessary),
and other valuable information. It should be a public tool available for social-assistance, community-based,
and governmental organizations to use as a reference to direct citizens. SA Works or another lead organization
should take responsibility for regularly updating the matrix and ensuring that it is readily available to wide
audiences across the community including employers.
Education providers and workforce development organizations play a key role by building networks for
rotational programs within and across industries and developing new ways for workers to explore career
pathways using emerging technology. Workforce development organizations can achieve improved outcomes
for workers through strengthened employer relationships and improved longevity of impact.
Education and workforce partners often work with dislocated workers, at-risk youth, and historically
disadvantaged populations to help improve their employability skills. How can they validate to employers what
they have learned translates to mastered skills? How can employers easily understand the skills individuals
possess and make good, informed hiring decisions? And more importantly, how do employers articulate the
skills they need individuals to possess?
Since many workforce partners are measured on the number of participants completing training programs
and nding and keeping employment at higher wages, the use of quality credentials in the training programs
they fund is extremely important. Workforce organizations work with education and training providers to help
connect credentials to reduce training time, enabling individuals to be employed more quickly.
Communication with continuous improvement will require workforce development players to work together and
adopt third-party, quality credentials and competencies needed for training candidates to achieve success in
the workplace.
Employers can not only buy-in to but also lead the efforts for credentials to be validated and gain traction.
This will demonstrate a return-on-investment for both employers and job seekers. Job seekers need to know
that by achieving these credentials, they are more likely to attain a job or their next job. Already, we are seeing
some employer relationships developing in preparation of entry-level jobs as in the case of Accenture Federal
Services which presents an opportunity to scaling this promising private sector solution to closing the skills gap.
There is no standard process for employers to easily communicate changes in skills and competencies in real
time so they can be quickly adopted by educators and trainers into viable academic and training programs—
whether credit or non-credit—with easy on- and off-ramps for the working learner. This report could be the rst
step with an opportunity for improvement.
41
The essential ingredient in robust workforce development is collaboration.
Many communities develop good plans on paper, but very few build the
effective relationships or have the right leadership in place in order to
implement them. While many communities may think they have these
partnerships, they do not have an effective joint effort unless the roles and
responsibilities for each partner are dened around common goals and metrics.
This report and the accompanying summit are intended to kick-off that
collaboration—working towards a common goal.
Educational institutions can utilize the information provided by employers
in this report to align their certication and degree programs to produce a
workforce prepared for the jobs of today and tomorrow.
Companies selecting San Antonio are adding new jobs that span
education levels, technical and essential skills that will challenge and
strengthen San Antonio’s competitive workforce of the future. Key
economic development wins to include a combination of company
relocations and expansions like EY, USAA, BD, OKIN BPS and Victory Capital
deciding to invest in San Antonio cite San Antonio’s skilled workforce as a
critical component of their decision.
San Antonio’s ability to collaborate across sectors and organizations is
what sets us apart. Recruitment, retention, and expansion of business
and industry requires a skilled workforce that is aligned to the needs of
employers. Educating employers on the value of credentials and using a
standard process connected to programs of studies in high schools and
higher education institutions is a good t within an economic development,
employer retention strategy.
What will follow next for our community is to improve performance across
all partners, and SA Works is committed to identifying industry needs and
supporting cross-sector solutions that can support mass industry adoption
of credentials along with return-on-investment data and metrics that validate
quality talent pipeline development partnerships, processes, and programs.
There is a willingness among our key education institutions, workforce
partners and public sector stakeholders to expand and develop new
employer-driven workforce partnerships and we are READY to support the
business community’s commitment to prepare and train current and future
workers for the ever-changing talent marketplace.
CONCLUSION
AS PART OF
THE UNIVERSITY
OF TEXAS SAN
ANTONIO’S
(
UTSA
)
CONTINUED
EVOLUTION
,
THE UNIVERSITY
SECURED A
SIGNIFICANT
$70 MILLION
INVESTMENT
TO ESTABLISH
A NATIONAL
SECURITY
COLLABORATION
CENTER AND
A SCHOOL OF
DATA SCIENCE,
both of which will
be housed in the
redeveloped downtown
campus. UTSA President
Dr. Taylor Eighmy said
it best, “by creating
an ecosystem that
brings together the
business strengths of
our community and
the research expertise
of UTSA, we will
establish San Antonio
as the Silicon Valley-
equivalent for data
science, information
management, and
cybersecurity.
42
This report references primary data gathered by survey from local information technology and cybersecurity
employers, as well as supporting data from Emsi to identify the top in-demand information technology and
cybersecurity occupations in San Antonio.
INDUSTRY AND TRAINING
PROVIDERS SURVEYS AT-A-GLANCE:
INDUSTRY SURVEYS
The top three Information Technology and cybersecurity occupations in this report were identied via primary source
through a condential survey completed by over 30 small, medium, and large organizations in the San Antonio
metropolitan area who specialize in providing information technology or cybersecurity services, or maintain a
dedicated staff of information technology and cybersecurity professionals. San Antonio area employers were asked
to identify their top in demand occupations as well as the technical and other scarce and essential skills which are
required to be successful on the job.
As an overlay to the employers’ primary data, the San Antonio Economic Development Foundation also leveraged
labor market data from Emsi, which tracks data points from dozens of government sources including the Bureau
of Labor Statistics (BLS), the Employment and Training Administration (ETA), as well as Job Posting Analytics from
job postings across multiple sources within the San Antonio Metropolitan area for Information Technology and
Cybersecurity related occupations.
In addition to the top 3 Occupations identied by area employers, occupations identied as “Bright Outlook Jobs,”
were added to this study. “Bright Outlook Jobs” are identied as jobs being added to the San Antonio Metropolitan
area at a more rapid pace than the national job growth rate, using datapoints from Emsi as support.
TRAINING AND EDUCATION PROVIDER SURVEYS
Also included in this study is a section on area education providers with programs aligned to the occupations
identied in this study. Primary data provided for San Antonio-area education providers originates from completed
surveys by education providers in the San Antonio area who provide programs intended to prepare individuals for
skills which are designed to lead to a career in IT and Cybersecurity. In total, 19 institutions are featured in this study,
including Public and Nonprot Universities, Community Colleges, and For-Prot training providers. Institutions
surveyed were asked to provide feedback on which of their programs aligned with information technology and
Cybersecurity most often lead to employment in the eld. Additional information, such as what local companies hire
their graduates was also included in the survey. Additional data on education and training providers was gathered
through public sources to supplement our reported results. The ndings of this study are intended to inform
individuals including employers, career seekers, education providers, policy makers, and other interested parties
of the top in-demand occupations in Information Technology and cybersecurity as well as provide an education
provider asset map demonstrating the vast array of programs available to provide individuals with the skills training
required for these occupations.
APPENDIX
/
SOURCES
Appendix/Sources
43
ADDITIONAL SOURCE:
This report uses data from Economic Modeling Specialists, Intl. (EMSI), and independent industry lead primary
sources. EMSI is a demographic service provider and economic indicator of labor market data in the United
States. EMSI produces its data based on data supplied by publicly accessed sources from the Bureau of Labor
Statistics, US Census Bureau and US Department of Education National Center for Education Statistics Integrated
Postsecondary Education Data System (IPEDS), and Texas Workforce Commission. The report and datasets are
supplemented with secondary data using analytical processes applied to data reported from EMSI and proprietary
data sources listed above. Job postings are collected from various sources and enriched to provide information
such as standardized company name, occupation, skills, and geography. EMSI occupation employment data are
based on nal EMSI industry data and nal EMSI stafng patterns. Wage estimates are based on Occupational
Employment Statistics (QCEW and Non-QCEW Employees classes of worker) and the American Community Survey
(SelfEmployed and Extended Proprietors). It should be noted that data collected is subject to revisions. Data, reports,
and forecasts included in EMSI Apps and Licensed Datasets may differ signicantly from actual circumstances or
outcomes. In addition, SA Works cannot make any representation of the completeness of data aggregated from
any source. Additionally, data pertaining to jobs and job posting are subject to change through adjustments within
approximately nine months after publication.
DATA DEFINITIONS:
AGILE (SOFTWARE DEVELOPMENT) refers to a group of software development methodologies based
on iterative development, where requirements and solutions evolve through collaboration between self-organizing
cross-functional teams.
“BRIGHT OUTLOOK” OCCUPATIONS are occupations identied by the SA Works team as occupational
codes which represent jobs which are expected to grow or add job openings at a more rapid pace than the
national growth rate. These jobs were not identied in surveys by local employers however were identied through
secondary data sources through EMSI.
CLOUD is referred to as a technological solution using a network of remote servers hosted on the Internet to store,
manage, and process data, rather than a local server or a personal computer.
CYBERSECURITY refers to measures taken to protect a computer or computer system (as on the Internet)
against unauthorized access or attack.
DEVOPS is a software development methodology that combines software development with information
technology operations. The goal of DevOps is to shorten the systems development life cycle while delivering
features, xes, and updates frequently in close alignment with business objectives.
ECONOMIC MOBILITY is the ability of an individual, family or some other group to improve their economic
status—usually measured in income.
ESSENTIAL SKILLS are the occupation-specic skills appearing most frequently in job postings which are often
referred to as “soft skills”.
HIRES reect when an individual’s Social Security number appears on a company’s payroll and was not there the
quarter before as reported by the U.S. Census Bureau’s Quarterly Workforce Indicators (QWI) program.
INDUSTRY CERTIFICATION is a process of program evaluation ensuring that individual programs meet
industry standards in the areas of curriculum, teacher qualication, lab specications, equipment, and industry
involvement. A program industrially certied, receives a stamp of excellence.
MARKETABLE SKILLS are interchangeably used with “Essential Skills,” which are the occupation-specic skills
appearing most frequently in job postings which are often referred to as “soft skills”.
Appendix/Sources
44
NETWORK APPLIANCE refers to a specialized electronic device that plugs into a network that is optimized for
one specialized purpose (this is in contrast to a general-purpose computer such as a personal computer, laptop, or
tablet that can be re-purposed simply by changing the software).
OCCUPATIONAL SKILLS are a set of knowledge and skills that employees need for a specic job or occupation.
PROGRAMMING LANGUAGE is a formal language, which comprises a set of instructions used to produce
various kinds of output. Programming languages are used in computer programming to create programs that
implement specic algorithms.
SKILLS GAP refers to the perceived mismatch between the needs of employers for skilled talent and the skills
possessed by the available workforce.
TRANSITIONING SERVICE MEMBER is dened as an individual in active duty status (including separation
leave) who registers for employment services and is within 24 months of retirement or 12 months of separation.
WEB-BASED APPLICATION is any program that is accessed over a network connection using HTTP, rather
than existing within a device’s memory. Web-based applications are also known as web apps.
WORKFORCE AVAILABILITY refers to the sufcient supply and appropriate stock of workers, with the
competencies and skills to match the needs of employers.
EDUCATION PROVIDER INFORMATION:
HALLMARK UNIVERSITY
School of Information Technology: https://hallmarkuniversity.edu/schools/information-technology/
PURDUE GLOBAL
Information Technology Program Information: https://go.purdueglobal.edu/infotech/ms
Cybersecurity Program Information: https://go.purdueglobal.edu/infotech/bs-cybersecurity
OUR LADY OF THE LAKE UNIVERSITY
CISS Program Information: http://www.ollusa.edu/s/1190/hybrid/18/wide-hybrid-ollu.aspx?pgid=7804&gid=1
ST. MARY’S UNIVERSITY
Academic Programs: https://www.stmarytx.edu/academics/programs/
Tuition Information: https://www.stmarytx.edu/admission/financial-aid/tuition/
TRINITY UNIVERSITY
Department of Computer Science:
https://new.trinity.edu/academics/departments/computer-science/majors-minors
University Admissions: https://new.trinity.edu/admissions-aid/applying-trinity/selection-criteria
Tuition Information: https://inside.trinity.edu/student-financial-services
TX A&M UNIVERSITY SAN ANTONIO
Undergraduate Programs:
http://www.tamusa.edu/academics/college-of-arts-and-sciences/undergraduate-degrees.html
Standard Admissions Requirements: http://www.tamusa.edu/admissions/index.html
UNIVERSITY OF THE INCARNATE WORD
Computer Information Systems Academic Programs: http://www.uiw.edu/smd/cis/
Standard Admissions Requirements: http://www.uiw.edu/admissions/index.html
UNIVERSITY OF TEXAS SAN ANTONIO
Cybersecurity Programs: http://www.utsa.edu/spotlights/cybersecurity/
Tuition Information: http://www.utsa.edu/fiscalservices/tuition.cfm
Standard Admissions Requirements: http://www.utsa.edu/admissions/
Appendix/Sources
45
ALAMO COLLEGES – NORTHEAST LAKEVIEW
Program Information: https://www.alamo.edu/nlc/
Admissions Requirements: https://www.alamo.edu/admission--aid/
Tuition Information: https://www.alamo.edu/admission--aid/paying-for-college/tuition-and-fees/
ALAMO COLLEGES – NORTHWEST VISTA
Program Information: https://www.alamo.edu/nvc/
Admissions Requirements: https://www.alamo.edu/admission--aid/
Tuition Information: https://www.alamo.edu/admission--aid/paying-for-college/tuition-and-fees/
ALAMO COLLEGES – PALO ALTO COLLEGE
Program Information: https://www.alamo.edu/pac/
Admissions Requirements: https://www.alamo.edu/admission--aid/
Tuition Information: https://www.alamo.edu/admission--aid/paying-for-college/tuition-and-fees/
ALAMO COLLEGES – SAN ANTONIO COLLEGE
Program Information: https://www.alamo.edu/sac/
Admissions Requirements: https://www.alamo.edu/admission--aid/
Tuition Information: https://www.alamo.edu/admission--aid/paying-for-college/tuition-and-fees/
ALAMO COLLEGES – ST. PHILIP’S COLLEGE
Program Information: https://www.alamo.edu/spc/
Admissions Requirements: https://www.alamo.edu/admission--aid/
Tuition Information: https://www.alamo.edu/admission--aid/paying-for-college/tuition-and-fees/
CODEUP
Program Information: https://codeup.com/
DC INDUSTRIES
Program Information: https://dc-industries.net/
DYNAMIC ADVANCEMENT
Program Information: https://dynamicadvancement.com/
MICROSOFT SOFTWARE & SYSTEMS ACADEMY
Program Information: https://worldwide.erau.edu/microsoft-software-systems-academy/
NEW HORIZONS COMPUTER LEARNING CENTERS
Program Information and Class Schedule: https://www.nhsanantonio.com/resources/pdf-course-schedule
OPEN CLOUD ACADEMY
Program Information: https://opencloudacademy.rackspace.com/
Appendix/Sources
46
