Appendix A: Air Travel
1. Preferred travel partners.
a. Harvard strongly encourages travelers to book airline tickets through one of Harvard’s preferred travel
agencies and to use our preferred airlines where possible.
To learn more about Harvard’s travel agency
partners and exclusive travel discounts, visit the Harvard Travel Services website,
at http://www.travel.harvard.edu/cgi-bin/travel/booking/index.php
.
b. US Airways Shuttle Program USAirways Shuttle travel - The most cost effective way to purchase your
shuttle tickets is through the ShuttlePro program. This is the only time you are encouraged to go outside
of our preferred travel agencies. The ShuttlePro program allows you to purchase your tickets at a
USAirways Shuttle kiosk at the discounted Harvard fare. In order to participate in this program you must
register. For directions, go
to: http://www.travel.harvard.edu/travel/documents/ShuttleProRegistrationInstructionR1.pdf
2. Fare guidelines
a. Generally, travelers are expected to book the lowest-priced, non-stop airfare available. First class air
travel is not allowed. Business class, where offered on a three-cabin flight, is acceptable in limited
circumstances when the non-stop flight time exceeds six hours. Under extenuating circumstances, such as
documented medical reasons, business class or first class service may be reimbursable where it is normally
prohibited, provided the expense is approved by the traveler’s Financial Dean.
Duration of single non-stop flight is
six (6) hours or less
Duration of single non-stop flight
is more than six (6) hours
Domestic Air Travel inside the
contiguous 48 United States
Lowest-priced non-stop economy
class airfare only
Lowest-priced non-stop economy
class airfare only
Air Travel Involving Canada, Mexico,
Alaska, Hawaii, or U.S. Territories
and Possessions when flying to,
from, or within these locations
Lowest-priced non-stop economy
class airfare only
Lowest -priced non-stop
business class (where offered on
a three-cabin flight), if permitted
by local policy and budget
International Air Travel with
destination and/or origin
outside the United States and its
territories and possessions
If charged to federal funds: lowest-
priced non-stop economy class
airfare
If charged to other funds: Lowest-
priced non-stop business class
airfare
Lowest -priced non-stop business-
class, (where offered on a three-
cabin flight) if permitted by local
policy, budget, and sponsor (if
charged to sponsored funds)
b. Ticket upgrades: Some airlines charge fees for preferred seating and similar options. Where necessary
and permitted by local policies and budget, reasonable costs for these items are reimbursable. However,
these costs cannot be charged to federally sponsored awards. In these cases, other University funds must
be used for reimbursement.
c. Airline frequent flyer programs
i. Free tickets: Harvard CANNOT reimburse travelers for tickets purchased with frequent-flyer
miles. Monetary compensation provided to an employee in exchange for a free ticket is
considered additional income. Harvard will reimburse fees associated with issuing a frequent-
flyer ticket, such as taxes and agency or airlines services fees. Travelers must always select the
lowest-priced flight available regardless of personal frequent-flyer memberships.
ii. Upgrades: travelers may use personal, frequent-flyer-program miles to upgrade tickets provided
there is no additional cost to the University. Note all free upgrades on the expense-
reimbursement report to avoid confusion when auditing.
iii. Airline policies: Harvard travelers are expected to observe airline policies regarding booking of
flights, including restrictions on purchase of a roundtrip ticket for one-way travel.
3. Federal funding restrictions. Federal regulations require Harvard travelers using federal funds to travel on
U.S. Flag Carriers domestically, when departing from the U.S. and where available abroad, even if less costly
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foreign flag carriers are available. However, travel on foreign flag carriers is acceptable when:
a. It meets an exception in the Open Skies Agreement, which allows federally-funded air travel on
European Union airlines as well as U.S. Flag Air Carriers. There are also Open Skies agreement with
Australia, Switzerland and Japan.
See http://www.travel.harvard.edu/travel/documents/open_skies_agreement.pdf
b. There are extenuating circumstances as described in the Harvard University Federal Awards Travel
Reimbursement Exception Form: http://able.harvard.edu/forms/FATREF_v5_12_5_11.pdf
c. No U.S. flag carriers provide service in the area of travel
d. Use of foreign carriers is a matter of necessity as defined by the U.S. General Services Administration’s
Federal Travel Regulation Part 301-10
4. Airline fees
a. Reimbursable:
i. Baggage check fees: Harvard will reimburse employees for reasonable and necessary fees for
checking baggage.
ii. Ticket cancellation fees and change fees: Harvard will reimburse any cancellation fees or
change fees provided there is a valid reason, such as a canceled conference or a medical
emergency, for the change or cancellation of the ticket. Authorized approvers must ensure any
change or cancellation fees charged to sponsored funds are allowable.
b. Not reimbursable:
i. Lost or damaged baggage: Harvard will not reimburse travelers for personal items lost or
damaged while traveling on business, nor will the University replace lost or damaged personal
items. The traveler must address any such claims to the responsible airline.
ii. Airport airline club membership fees: airline club membership dues and similar programs are
not reimbursable expenses.
5. Airline incidentals: some airlines charge fees for snacks, non-alcoholic drinks, WiFi charges, pillows and
blankets, etc. Where permitted by local policies and budget, reasonable costs for these items are
reimbursable. However, these costs cannot be charged to federally sponsored awards. In these cases, other
University funds must be used for reimbursement.
6. Unused tickets
a. When travel plans must be changed due to unforeseen circumstances, the traveler is responsible for
notifying Egencia, or the airline or travel agency that booked the ticket. Flights must be cancelled prior to
flight departure time. The traveler should request a refund (when a refundable ticket was issued) or
request that cost of the unused ticket be applied to a future ticket. Penalties for changes to an airline
ticket or similar charges for business reasons or circumstances beyond the traveler’s control will be
reimbursed. Unused tickets cannot be used for personal travel.
b. For tickets purchased using federally-sponsored funds, contact the Office for Sponsored Programs to
determine if the penalty may be charged to the grant.
7. Non-commercial flights:
a. Due to safety concerns, the University discourages the use of chartered and private aircraft (please
see the Chartered & Private Aircraft Risk Discussion
on the Risk Financing and Insurance website).
Further, the University does not purchase insurance against legal liability arising out of the use of
chartered or private aircraft. Consequently, any tub using such aircraft bears sole financial
responsibility for resulting claims or loss. Therefore, any student, faculty member, staff member,
administrator, etc. considering a chartered flight or the use of private aircraft for travel, research, or
any other activity
in connection with a University initiative must contact their local tub financial dean
(or designee), administrative dean (or designee) or Vice President in advance to obtain
authorization/confirmation of their willingness to accept financial responsibility for any resulting
liability.
b. It’s strongly recommended that TUBs using chartered or private aircraft obtain advance proof of
adequate liability insurance from the aircraft owners/operators, even if the owners/operators are
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Harvard personnel. Minimum limits of $25 million for light turboprop aircraft, $50 million for light jet
aircraft (41,000 lbs. or less certified takeoff weightand seating capacity of less than 10 passengers),
and $3 million per seat for jet aircraft with seating capacity of 10 passengers or more and for any
aircraft operated outside the US are recommended. For additional details regarding insurance
requirements for charter and private aircraft owners/operators, please see the Vendor and
Contractor Indemnification and Insurance Requirements on the Risk Financing and Insurance
Department website.
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