STANDARD OPERATING PROCEDURES
GREAT BASIN RENTAL CAR PROGRAM
EMPLOYEE WITH A GOVERNMENT-ISSUED CHARGE CARD
A government employee, that has a government-issued charge card, shall utilize this BPA and pay (for themselves only) using that
charge card at the time of rental. This option allows the employee to arrange and pay for their own travel, but fall within these
terms and conditions unique to incident support (i.e. claims, off road use, etc.).
Procedures:
1.
All vehicle operators must possess a valid State-issued driver’s license.
2.
A resource order will be generated for the employee incident assignment, specifying in the “Special Needs” block that a
rental vehicle is authorized. No 15-passenger vans are to be rented.
3.
The employee may reserve the vehicle by:
a.
Enterprise Rentals Only - Reserving online at: Enterprise Direct Bill. Online reservation instructions can be found
at: http://gacc.nifc.gov/gbcc/business.php.
b.
Contacting the rental car vendor directly to make arrangements for the rental. Employee MUST provide either a
Vehicle Rental Order Form (Form B-1) or the above-mentioned resource order via fax, email or in person.
Employee must specify if a 4X4 or all-wheel vehicle is required at the time of order.
4.
The employee shall provide their charge card number at the time of rental. Per the BPA terms and conditions, pre-charging
or placing holds on charge cards is prohibited, including pre-authorization fees.
5.
The employee will obtain a copy of the rental agreement. The rental agreement should contain either the customer
number or the incident number and resource order number. Employees must ensure their government-issued charge card
has been utilized on the rental agreement at the time of rental. If an employee encounters resistance to utilization of the
employee’s government-issued charge card, contact the local dispatch center or incident business personnel for assistance.
a.
Employee will decline the following:
i.
Any and all insurance coverage options
ii.
Prepayment of fuel upon return of the vehicle
6.
The employee responsible for the vehicle is required to perform a pre-use inspection of the rental vehicle according to the
rental company’s procedures/forms. Physical inspection shall include the body, undercarriage and roof of the vehicle. Any
existing or questionable pre-existing damage should be documented with photos (camera or phone) and
discussion/documentation with the rental car lot agent. Ensure that pictures reflect the damage in terms of size and depth.
7.
A copy of the commercial rental agreement should remain in the glove box of the vehicle at all times until vehicle is
returned to vendor.
a.
In the event the renter is reassigned to an additional incident prior to returning the vehicle to the vendor, the
resource order for the new incident (specifying that a rental car is authorized) should be kept with the original
documentation until vehicle is returned to vendor.
8.
All vehicles shall be returned in the condition received (fueled and clean). If this is not possible, it is the employee’s
responsibility to contact a local representative to assist in the re-fueling and/or cleaning of the vehicle. The employee
responsible for the vehicle is required to perform a post-use inspection of the rental vehicle according to the rental
company’s procedures/forms. Physical inspection should include the body, undercarriage and roof of the vehicle. All
damage should be documented with photos (camera or phone). Ensure that pictures reflect the damage in terms of size
and depth. See DAMAGES below.
9.
Vehicles dropped off at a location other than where rented will require a cost comparison in order to document that the
additional drop off fee was warranted. The cost comparison shall become part of the employee’s travel claim.
10.
Employee will obtain a final invoice from the rental car company. Documentation contained in the glove box should be
retained for employee charge card statement reconciliation.
DAMAGES
Claims and damages will be settled by the employee’s servicing contracting officer at their home unit and should not be billed to
the government-issued charge card. The employee is responsible for completion of the appropriate forms and photos of
damage. The OF-289, Property Loss or Damage Report or SF-91, Motor Vehicle Accident Report and SF-94, Statement of
Witness shall be completed. Forms and other documentation (photos, etc.) shall be submitted to the employee’s incident
business or administrative point of contact, who will forward the paperwork to the agency payment contact where the vehicle