Patient Record Requests
Created By (R.C., CISEC, Training)
12/8/2022
Epic Training
© 2022 Epic Systems Corporation
Page 1 of 3
Download Health Records in MyChart
This tip sheet explains how to request and download your health record from MyChart at no cost. For the download,
the patient must make sure they have enough computer/drive space to download the MyChart export. The PDF
document will be available to download for approximately 30 days.
Download a Health Record from MyChart
1. Log into MyChart.
2. Open the menu and search/select “Sharing Hub.”
3. Select “Yourself.”
4. Select “Request Copy of Health Record.”
• Once the request is processed, the patient will receive an email/notification that
the file is ready in the Document Center. Depending on the size and type of
information, this could take several days.
5. The patient must complete a form indicating which records they want to download.
6. Open the menu and search/select “Document Center.”
MyChart – JHM Patients
Patient Record Requests
Created By (R.C., CISEC, Training)
12/8/2022
Epic Training
© 2022 Epic Systems Corporation
Page 2 of 3
7. Select “Record Request.”
8. Click Download (patients must make sure they have enough space on their computer/cloud).
• If the patient does not have the space or ability to download, please see the next section: Request Health
Record from HIM.
9. Some documents may have a lock icon, which means that once the file is downloaded, the patient must enter a
password to open the PDF. Passwords can be changed by the patient within the PDF.
Hover over the lock icon to see the password.
• The password is always ‘[patients date of birth in MMDDYYYY]*JHHS#6!’
For example, 03102005*JHHS#6!
Patient Record Requests
Created By (R.C., CISEC, Training)
12/8/2022
Epic Training
© 2022 Epic Systems Corporation
Page 3 of 3
Request Health Records from HIM and/or Change Records
Patients, family and proxies can also request the health record through the Health Information Management
Department (HIM). They also can request a change/correction to their record through the HIM office.
Refer to the JHM Patient Medical Records website for more information:
https://www.hopkinsmedicine.org/patient_care/patients-visitors/patient-rights-records/medical-records.html
