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Bank of India: Star
Connect
(Core Banking) Services –Agreement cum Indemnity Page 2 of 5
on the Bank's Web Site or on the notice Board of the Branch shall be binding on the
Customer and the Customer waives a separate notice for the same from the Bank.
2. The Customer and User/s shall maintain secrecy and confidentiality of the User name,
Password and other secret code and the same shall not be shared or divulged to any
other person. In the event the User name, Password and other secret code are allotted
at the Customer’s request to a User/s to act in a representative capacity on Customer’s
behalf, the Customer shall ensure that the said User/s maintain secrecy and
confidentiality of the User name, Password and other secret code and that the same
shall not be shared or divulged to any other persons by the User/s.
3. The Customer further agree and undertake that the Person/s authorised by him/them
to operate the Customer’s accounts on his/their behalf (User/s) under the “said Core
Banking Facilities” shall follow the terms and conditions of the “said Core Banking
Facilities” and the Customer shall be bound by all acts and / or omissions on the User/s
part and the Customer undertake responsibility for the acts or omissions of the User/s
and it shall not be challenged by the Customer for any reason whatsoever so as to make
the Bank liable for the same.
4. The Customer hereby agree that the Bank shall not be held liable or responsible for any
unauthorised access beyond the system/security provided by the Bank through hacking
etc.. to the Customer’s accounts/records, by any third parties and the same shall not
amount to breach of the Bank's duty of secrecy and the Customer waive his/their rights
and privileges in this regard.
5. The Customer agree and undertake that the Customer shall only be liable and
responsible for any liability, claims of any nature, loss and any damages that may arise
due to misuse or otherwise of the said Core Banking Facilities either by the Customer,
its staff, agents, the User/s authorized by the Customer or by any person making an
unauthorised access to the Customer’s accounts.
6. The Customer agree that any discrepancy in the statement of accounts provided to the
Customer shall be brought to the notice of the Bank immediately and in the event of any
dispute or discrepancy between the statement of accounts provided under the “said
Core Banking Facilities” through the Computer and the statement of accounts as
maintained by the Bank at its concerned branch, the statement of accounts as
maintained by the Bank at its concerned branch, shall for all purpose be binding on the
Customer and the Bank shall not be liable to the Customer for any transactions
undertaken or made based on the discrepant statement of Account.
7. RISKS
The Customer hereby acknowledge that the Customer and the User/s are fully aware of
the risks involved in availing the said services which, inter alia, includes:-
a. access by any third person using the Customer’s or it’s User’s password. In such
case, the third person would be able to transact through the net and give instructions
including Payment Instructions or Third Party Funds Transfer, by which the Customer
can suffer loss.
b. The Internet per se is susceptible to a number of frauds, misuse, hacking or other
actions which could affect payment instructions to the Bank. Whilst the Bank shall aim
to provide security to prevent the same, there cannot be any guarantee by the Bank from
such internet frauds, hacking and other actions which could affect the
instructions/transactions through the said Services, causing loss to the Customer.
c. The filling of applicable data for transfer and other transactions would require proper,
accurate and complete details. In the event of any inaccuracy, the funds could be
transferred to incorrect accounts. The Customer and the User/s shall therefore be
required to take all precautions to ensure that there are no mistakes and errors and that
the information given by the Customer/User/s to the Bank are error free, accurate,
proper and complete at all points of time.
d. The Customer is fully aware that the Bank is providing the said Services at the
Customer’s sole risk and that the Bank shall not be liable for any loss, damages or
consequences whatsoever arising due to any erroneous or incomplete information or
any delay in executing the instructions for any other reasons. On the other hand in the
event of the Customer’s Account receiving an incorrect credit by reason of a mistake
committed by some other Person, the Bank shall be entitled to reverse the incorrect
credit at any time without the consent of the Customer. The Customer shall be liable and
responsible to Bank and agree to accept the Bank’s instructions without questions for
any unfair or unjust gain obtained by the Customer.
8. The Customer will not hold the Bank responsible for the Internet Data being hacked or
fraudulently used or if the data is used to defame anyone or if the data is used in any
manner adverse to the Customer.