XP5plus - USER GUIDE

XP5plus

USER GUIDE

GENERAL INFORMATION

Sonim and the Sonim logo are trademarks of Sonim

Technologies, Inc. Other company and product names

may be trademarks or registered trade-marks of the

respective owners with whom they are associated.

MANUFACTURER’S ADDRESS

6500 River Place Blvd. Building 7, Suite 250, Austin,

TX 78730, USA

Tel: 1-650-378-8100

SONIM SUPPORT INFORMATION

For additional product and support information,

visit www.sonimtech.com or contact our Sonim

Customer Experience Center at 1-833-MY-SONIM

(1-833-697-6646), 24-hours a day Monday to Friday,

9am-6pm Saturday & Sunday, Eastern time.

FirstNet users call 1-855 FIRST-SONIM

(1-855-347-7876), 24 hours a day, 7 days a week.

WARRANTY

Sonim devices are covered by a

3-Year comprehensive warranty. The

battery is covered by a 1-year limited

warranty.

Congratulations on the purchase of

a Sonim XP5plus (

XP5900)

mobile

phone! This phone has an intuitive

feature-rich user interface, which allows you to make

the best use of offered functions.

PHONE MODELS COVERED

This user guide covers Sonim XP5plus phone with the

model number XP5900.

Table of Contents

GENERAL INFORMATION 2

Warranty ................................................................................. 2

Sonim Support Information .................................................. 2

Phone Models Covered ......................................................... 2

GETTING STARTED 5

What is in the Box? ................................................................ 5

Phone Speciﬁcations ............................................................. 5

SIM Card ................................................................................ 6

Inserting the SIM Card ........................................................... 6

Inserting the Memory Card .................................................... 7

USING YOUR SONIM XP5PLUS DEVICE 8

Switching on the Phone ........................................................ 9

Phone Operations without a SIM card ................................. 9

Managing Home Screen ........................................................ 9

Key Description ..................................................................... 9

Notiﬁcation Bar Icons ........................................................... 9

Capturing a Screenshot....................................................... 10

To Change the Input Language .......................................... 10

Text Entry Options ............................................................... 11

HOME SCREEN MENU OPTIONS 12

Wallpaper ............................................................................. 12

Search .................................................................................. 12

Home Screen Shortcuts ...................................................... 12

System Settings ................................................................... 12

Manage Apps....................................................................... 12

QUICK SETTINGS 13

Wi-Fi ..................................................................................... 13

Data ...................................................................................... 13

Bluetooth .............................................................................. 13

Flashlight ............................................................................. 13

Airplane Mode ...................................................................... 13

Proﬁles ................................................................................. 13

MISSED EVENTS 13

NETWORK & INTERNET SETTINGS 14

Wi-Fi ..................................................................................... 14

Mobile Network.................................................................... 15

Airplane Mode ...................................................................... 15

Hotspot and Tethering ......................................................... 15

Data Saver ........................................................................... 16

VPN ...................................................................................... 16

Private DNS ......................................................................... 16

CONNECTED DEVICES 17

Bluetooth .............................................................................. 17

APPS & NOTIFICATIONS 18

Apps Info ............................................................................. 18

Default Apps ........................................................................ 18

Permission Manager ............................................................ 18

Wireless Emergency Alerts .................................................. 18

Special App Access ............................................................. 18

BATTERY SETTINGS 19

Battery .................................................................................. 19

DISPLAY SETTINGS 19

Display ................................................................................. 19

SOUND SETTINGS 20

Sound ................................................................................... 20

STORAGE SETTINGS 22

Storage ................................................................................. 22

PRIVACY SETTINGS 22

Privacy ................................................................................. 22

LOCATION SETTINGS 23

Location ............................................................................... 23

SECURITY SETTINGS 23

Security ................................................................................ 23

TABLE OF CONTENTS

ACCESSIBILITY SETTINGS 24

Accessibility ...................................................................... 24

SYSTEM SETTINGS 25

Home Screen Shortcuts ................................................... 25

Programmable Keys ......................................................... 25

Languages & Input ............................................................ 25

Date & Time ...................................................................... 25

System Update ................................................................. 26

Reset Options ................................................................... 26

ABOUT PHONE 26

MANAGING CONTACTS 27

Adding Contact for the First Time .................................... 27

Viewing Contact Details ................................................... 27

Sending a Message from Contacts ................................. 27

Dialing a Number from Contacts...................................... 27

Editing the Contact Details ............................................... 27

Managing Contact Settings .............................................. 28

Deleting a Contact ............................................................ 28

MANAGING CALL SETTINGS 29

Making a Call .................................................................... 29

Dialing a Number via Contact .......................................... 29

Adding a Contact from Home Screen ............................. 29

Viewing Call History .......................................................... 29

Deleting Call History ......................................................... 29

Speed Dial Settings .......................................................... 29

Call Settings ...................................................................... 29

SENDING MESSAGES 31

Sending SMS/MMS Message ......................................... 31

Search ............................................................................... 31

Wireless Emergency Alerts ............................................... 31

Message Settings ............................................................. 31

Deleting Messages ...........................................................32

SONIMWARE™ SCOUT 33

Setup ................................................................................. 33

Utilities ............................................................................... 33

Support ............................................................................. 33

BROWSER 34

Browser ............................................................................. 34

CAMERA 35

Camera.............................................................................. 35

GALLERY 35

Gallery ............................................................................... 35

APPLICATIONS 36

Downloads ........................................................................ 36

Backup and Restore ........................................................ 36

Voice Commands ............................................................. 36

Clock ................................................................................. 36

Calculator .......................................................................... 36

Sound Recorder ............................................................... 37

File Explorer ...................................................................... 37

FM Radio........................................................................... 37

Music ................................................................................. 38

Calendar ........................................................................... 38

SIM Toolkit ........................................................................ 38

Note ................................................................................... 38

Knob Version Options ...................................................... 38

Programmable Keys Additional Options ......................... 39

SAFETY AND REGULATORY

INFORMATION 40

Environment Warning ....................................................... 40

Safety Warning ................................................................. 40

Avoid Extreme Temperature ............................................ 41

Personal Medical Devices ................................................ 41

Child Safety ....................................................................... 41

Emergency Calls ............................................................... 41

Battery Usage ................................................................... 42

Guideline for Headphone and Earphone ......................... 43

HAC Rating ....................................................................... 44

Radio Frequency Energy .................................................. 44

FCC Interference Statement ............................................ 45

FCC Compliance Statement ............................................ 45

ISED RF Exposure Statement (IC) .................................... 45

HAZARDOUS LOCATION USAGE 46

Warnings ........................................................................... 46

Certiﬁcation ....................................................................... 46

INDEX 47

TABLE OF CONTENTS

GETTING STARTED

WHAT IS IN THE BOX?

The list of items in the Sonim XP5plus phone box are:

• Sonim XP5plus

• Battery

• SIM Card

• Wall Charger

• USB-C Cable

• Screwdriver

• Battery Cover

• Quick Start Guide

• Accessory Guide

PHONE SPECIFICATIONS

FEATURE DESCRIPTION

Chipset Qualcomm SM6115

Band

North America Roaming

• UMTS: II, IV,

• GSM

850,1900MHz

• LTE: B2, B4,

B5, B7, B12,

B13, B14,

B25, B26,

B29, B30,

B41, B66, B71

(B41 HPUE

Power Class 2)

• UMTS: I

• GSM 900,

1800MHz

• LTE: B1, B3, B8,

• B39, B40

Down link CA CA_2A-2A, CA_2A-4A, CA_2A-5A,

CA_2A-12A, CA_2A-13A, CA_2A-14A,

CA_2A-66A, CA_2A-71A, CA_2C,

CA_4A-4A, CA_4A-5A, CA_4A-12A,

CA_4A-13A, CA_4A-71A, CA_5A-5A,

CA_5A-41A, CA_5A-66A, CA_5B,

CA_12A-66A, CA_13A-66A, CA_14A-

66A, CA_25A-25A, CA_25A-26A,

CA_26A-41A, CA_41A-41A, CA_41C,

CA_66A-66A, CA_66A-71A, CA_66B,

CA_66C,CA_2A-29A,CA_29A-66A,

CA_29A-30A

FEATURE DESCRIPTION

Wi-Fi Dual band, 802.11 a/b/g/n/ac with

hotspot function excluding Wi-Fi 5G

band 2/3

Memory 16GB Bytes eMMC + 2GB Bytes

LPDDR, Micro SD up to 512GB

Languages

Supported

English and Spanish

Battery Removable Li-ion battery, 3.85V,

3500mAh

CONNECTIVITY

Bluetooth BT5.0/BLE (Low Energy)

SMS/MMS Support SMS and MMS

GPS GPS/aGPS, GLONASS

PHYSICAL CHARACTERISTICS

Operating

Temperature

-20ºC to +55ºC (-4°F to 131°F)

Protection

Class

IP68 & IPX9K

Size

With knobs: 163.7 x 65.9 x 21 mm

Without knobs: 148.7 x 65.9 x 21 mm

Weight With knobs: 284g

Without knobs: 275g

Dedicated

Keys

PTT Key, Emergency Key,

Programmable Keys

Ports USB Type C port, SecureAudio™

Connector

DISPLAY

SIZE 2.8 inches

Resolution 240x320

Outdoor

Visibility

Yes

Capacity 262K

AUDIO

Microphone 2 Mics with noise and echo cancellation

Speaker

Dual front-facing loud speakers with

smart PA. Supports HD voice and wide

band

GETTING STARTED

FEATURE DESCRIPTION

MULTIMEDIA

Audio Formats

AAC,AAC+,AAC+ V2,MP3,AMR-NB,

AMR-WB, FLAC,Vorbis, APTX

Video Formats

3GPP,MP4,AVI,MOV, MPEG-

4,H.263,H.264,H.265,VP8,VP9

FM Radio Wired headset for antenna is required

Camera 8MP Rear Facing

All knobs features are not applicable for the non-

knobs variant devices.

Flashlight Yes, also used for camera ﬂash.

If Flash notiﬁcation alert is enabled, when

battery is above 20% level, you can use camera

ﬂashlight for missed events.

SIM CARD

The SIM (Subscriber Identity Module) card associates

your network services (for example, phone number, data

services etc.) with your phone.

The Sonim XP5plus device comes with Dual SIM card

and Memory card trays.

Note: The phone has two SIM slots and a SIM can be

inserted in either SIM slot. Due to carrier restrictions, when

two SIMs are present, only the SIM card in Slot 1 is active.

INSERTING THE SIM CARD

1. UNSCREW COVER

Use the included

screwdriver to

unscrew the

battery cover

screw on the

back of the

phone.

2. LIFT THE COVER

Lift the back

cover to reveal

the battery slot.

3. REMOVE THE

BATTERY

After removing

the back cover

lift the battery

from the battery

compartment.

4. Open SIM card

tray, insert SIM

card and lock

SIM card tray into

the place.

PLEASE ENSURE THAT A VALID NANO SIM

CARD IS INSERTED IN YOUR PHONE.

GETTING STARTED

INSERTING THE MEMORY CARD

Insert the memory card to add extra storage space for

your music, pictures, videos, and more.

1. SLIDE THE SILVER CLIP

Slide (push forward)

and lift the silver clip

over the designated

slot located beside

the SIM card slot (as

shown in the ﬁgure).

2. PLACE THE

MEMORY CARD

Place the memory

card in the designated

slot and close the

silver clip (as shown in

the ﬁgure).

3. CLOSE THE

BATTERY COVER

Use Sonim provided

screwdriver and

tighten the screw on

the back cover.

GETTING STARTED

MEMORY CARD IS OPTIONAL AND SOLD

SEPARATELY.

USING YOUR SONIM XP5PLUS DEVICE

1. PTT Dedicated Key

2. Volume Up / Down

3. Volume Knob

4. Status Bar

5. Display

6. Dynamic Keys

7. Loud Speaker Key

8. Answer/Accept

9. Voicemail

10. Loud Speakers

11. Lock/Unlock

12. Channel Selector Knob

13. Air Pressure Sensor

14. Back/Clear

15. End/Reject/Power On/Off/Primary Navigation

16. Select/Center button

17. Navigation Keys

18. Text Input Mode

19. Primary Microphone

20. Camera

21. Flash LED

22. Battery Cover

23. Battery Cover Screw

24. Charging Pins

25. SecureAudio™ Connector

26. Lanyard Connection Point

27. 2nd Microphone

28. Emergency Button

29. USB Type C

USING YOUR SONIM XP5plus DEVICE

SWITCHING ON THE PHONE

Press and hold Power On/Off key for 2 seconds. This is

the RED key immediately above the 3 key on the keypad.

When the phone is switched on, it will attempt to register

with the network. After successful registration, "AT&T" or

"FirstNet" is displayed.

Ensure that a valid Nano SIM card is

activated into your phone or your device will

not properly work on the AT&T or FirstNet

network.

PHONE OPERATIONS WITHOUT SIM CARD

You can perform the following operations without

inserting the SIM card in your phone.

• Make an emergency call.

• View and modify all settings except data usage and

mobile network related settings.

• Activate and share ﬁles through Bluetooth.

• Access the Internet using Wi-Fi connectivity.

• Access your phonebook, File explorer multimedia

ﬁles, all tools and applications.

• View and modify your proﬁle settings.

MANAGING HOME SCREEN

After you complete the phone setup, the home screen

is displayed. The home screen is the beginning point to

access all of the device’s features. If at any point you

want to immediately access the Home Screen, simply

press the Power On/Off key, the key immediately above

the 3 key on your keypad.

KEY DESCRIPTION

The navigation keys are located below the display screen.

ICONS DESCRIPTION

Back:

Opens the previous screens in the

working sequence until the home screen

is displayed. Once the home screen is

displayed, it remains there even when you

press the back key.

Back key also works as delete key for the

text input ﬁeld.

Speaker:

You can place the call in speaker mode

and this icon is enabled only when call is

on the speaker.

For better results in a noisy environment,

hold the device 15-20cm (6-8 inches) from

your mouth while speaking in speaker

mode.

Do not cover the microphone as it may

compromise the audio quality.

NOTIFICATION BAR ICONS

The icons displayed at the top of the screen provide

information about the status of the device. The details

such as battery charge status and data service are

displayed when the phone is in standby mode. Other

indicators if the features are activated such as Bluetooth

connectivity status, airplane mode, alarm and call forward

(only if Always Forward is enabled) and Wi-Fi connectivity

are displayed.

ICONS DESCRIPTION

Battery level indicator

Battery charging in progress

No signal

3 4

1. Notiﬁcation

Bar

2. Home Screen

3. Signal

Strength Bar

4. Battery

Indicator

USING YOUR SONIM XP5plus DEVICE

ICONS DESCRIPTION

Signal strength

4G LTE network connected

Wi-Fi connected

Wi-Fi

Location icon

Bluetooth

Bluetooth connected

RTT icon

Call in progress

Speaker icon

FM Radio

Missed call

New SMS or MMS

Alarm activated

Silent mode activated

Vibration mode activated

Headset connected

Missed events notiﬁcation

Hidden notiﬁcations

Airplane mode activated

Music is playing

Device storage space is running out

ICONS DESCRIPTION

Proﬁle status - Meeting

Proﬁle status - Outdoor

Proﬁle status - Silence

USB

Event Voice mail

Signal bar with data enabled

Mobile data disabled

Data in and out

Roaming

Roaming with data enabled

Roaming with data disabled

CAPTURING A SCREENSHOT

You can take a screenshot of the current screen and it

will be stored in your phone’s gallery.

To take a screenshot:

1. Ensure that the image to be captured is displayed on

the current screen.

2. Press the Power and Volume down button

simultaneously. The screen shot is captured and it

will be stored in the gallery.

3. Long press the Power button, then select

"Screenshot". The screen shot is captured and

stored in the gallery.

TO CHANGE THE INPUT LANGUAGE

1. To change the input language of your text

messaging, press and hold the * key and select

the language you would like to type in.

2. You can change the Language from English to

Spanish or other languages and vice versa.

USING YOUR SONIM XP5PLUS DEVICE

TEXT ENTRY OPTIONS

When entering text, you can change the text entry

options by pressing the # key. The currently selected text

entry option is displayed in the Status bar at the top of

the screen.

The various text entry options are:

• KT9: Enter the text based on the KT9 dictionary.

Only the ﬁrst letter of the sentence is capitalized.

Start by pressing the numeric keys from 2 through 9

only once for the required letter.

• Ex 1: To enter the word "Home", press 4-6-6-3.

The word displays on the screen as you type.

• Ex 2: To enter the word "Hello", press 4-3-5-5-6.

The word displays on the screen as you type.

If the word does not display correctly, press the right

navigation key to scroll through alternative word

choices.

• EN: Enter all the text in upper case.

• En: Enter the ﬁrst letter of the sentence in upper

case.

• en: Enter all the text in lower case.

• 123: Enter the numbers.

• Emojis: Select the Emojis.

• Symbols: Enter a symbol. You can also press the *

key to quickly get the full symbol list.

HOME SCREEN MENU OPTIONS

In order to see the details about any notiﬁcations, on the

home screen, select the Notiﬁcation key.

When tapping the Options key, the following options are

displayed:

• Wallpaper

• Search

• Home screen shortcuts

• System settings

• Manage apps

WALLPAPER

You can set an image or a photo stored in your gallery

as your home screen wallpaper or select pre-loaded

wallpaper.

To change the wallpaper, from the Home screen, press

Options key > Wallpaper. Select wallpaper from the

pop-up.

• Gallery: Includes photos and screenshots taken

using the phone’s camera.

• Wallpapers: Includes images that are pre-loaded

with the phone.

You can search for people, places, music, movies and

much more. Enter the keyword in the search bar and

results will be displayed. Internet access is needed for the

Search feature.

HOME SCREEN SHORTCUTS

The navigation Up, Center, and Down keys are

displayed.

For more information, refer to “Home screen shortcuts”

on page 25.

SYSTEM SETTINGS

System settings refers to the following settings. For more

information, refer to:

• “Network and Internet Settings” on page 14

• “Connected Devices” on page 17

• “Apps & Notiﬁcations” on page 18

• “Battery settings” on page 19

• “Display settings” on page 19

• “Sound settings” on page 20

• “Storage settings” on page 22

• “Security settings” on page 23

• “System settings” on page 25

MANAGE APPS

You can manage applications and force stop them. For

more information, refer to “Apps & Notiﬁcations” on page

18.

QUICK SETTINGS/MISSED EVENTS

QUICK SETTINGS

In order to see the quick settings, on the home screen,

select the Left Navigation key.

The following settings are displayed:

• Wi-Fi

• Data

• Bluetooth

• Flashlight

• Airplane mode

• Proﬁles

These settings can be enabled or disabled.

MOBILE HOTSPOT

You can enable or disable Mobile hotspot settings. For

more information, refer to “Hotspot and tethering” on

page 15.

WI-FI

You can enable or disable Wi-Fi settings. For more

information, refer to “Wi-Fi” on page 14.

DATA

You can toggle your Mobile Data settings ON or OFF. For

more information, refer to “Wi-Fi Data Usage” on page

14.

BLUETOOTH

You can toggle your Bluetooth settings ON or OFF. For

more information, refer to “Bluetooth” on page 17.

FLASHLIGHT

You can toggle your ﬂashlight ON or OFF.

AIRPLANE MODE

You can enable or disable Airplane Mode. For more

information, refer to “Airplane Mode” on page 15.

PROFILES

You can select the proﬁle from the list:

• Standard

• Outdoor

• Silence

• Meeting

For more information, refer to “Sound” on page 20.

MISSED EVENTS

To view the missed events from the home screen, select

the Right navigation key.

Missed events are missed calls or any events which were

saved earlier on the device.

The missed events can be:

• Missed calls

• Calendar events

• New messages

• Alarm

• New Voicemail

NETWORK & INTERNET SETTINGS

NETWORK AND INTERNET SETTINGS

WI-FI

Wi-Fi is a wireless network technology that can provide

internet access at distance up to 100 feet depending on

the Wi-Fi router and surroundings.

You can access the internet when you connect your

XP5plus to a Wi-Fi network.

To connect your phone to a Wi-Fi network:

1. From Home screen, select Menu > Settings ( ) >

Network & Internet ( ).

2. Select Wi-Fi ( ) and turn ON.

A list of Wi-Fi access points are displayed.

3. Select your preferred network. Enter the WEP/

WPS/WPA key (if it is a secured network) and

select Connect. To verify the password before

connecting, enable Show password.

It is always recommended to make your

Wi-Fi network connection secure and also to

connect your phone to a secure network.

ADD NETWORK

1. In Wi-Fi settings screen, select Add network.

2. Enter the following details or select Scan QR

Code, join Wi-Fi by scanning a QR code:

• Network SSID: The wireless network ID.

• Security: Set the security type to None, Enhanced

Open, WEP, WPA/WPA2-Personal, WPA3-

Personal, WPA/WPA2/WPA3-Enterprise, WPA3-

Enterprise 192-bit.

• Scan QR code.

3. Enable Advanced options to set the Hidden

network, Metered and Proxy details and IP

settings.

4. Select Save to save the network settings.

CONNECT TO A NETWORK

1. Select a desired network from the list after the Wi-Fi

scanning is complete.

2. Enter the password and get connected to the

network.

EDIT A NETWORK

1. Select connected network.

2. Press the OK key. You can change/update the

network password and other advanced options

such as Metered, Proxy, IP settings, etc.

FORGET A NETWORK

1. Press and hold the connected network.

2. Select Forget network.

The selected network gets disconnected and

displayed in the Wi-Fi list.

If you desire to get connected to the same network,

enter password.

WI-FI PREFERENCES

1. From Home screen, select Menu > Settings ( ) >

Network & Internet ( ).

2. In Wi-Fi settings screen, select Wi-Fi

preferences.

3. The following options are displayed:

• Turn on Wi-Fi automatically: Enable this option

to notify you when a high-quality saved network is

available, like your home network.

• Notify for public networks: Enable this option to

notify you when a high-quality public network is

available.

• Advanced: The following options are displayed:

• Install certiﬁcates: You can browse a certiﬁcate

for installation.

• Switch to mobile data automatically: Use this

option when Wi-Fi has no internet access. Data

usage charges may apply.

• Network rating provider: By default, this option

is grayed out.

• Wi-Fi Direct: This allows to connect directly from

XP5plus to another devices, a PC or television.

WI-FI DATA USAGE

To monitor your data usage, adjust your data usage

settings.

1. From Home screen, select Menu > Settings ( ) >

Network & Internet ( ).

2. Select Wi-Fi ( ) > Wi-Fi data usage.

3. When Wi-Fi is enabled, it shows the data used for

a particular time frame.

SAVED NETWORKS

1. From Home screen, select Menu > Settings ( ) >

Network & internet ( ).

2. To add new Wi-Fi network, select Wi-Fi > Add

network ( ).

3. If your XP5plus is connected to a Wi-Fi network,

you can view all the saved Wi-Fi networks in your

device.

4. To view saved networks from the Wi-Fi settings

screen, select SAVED Networks.

NETWORK & INTERNET SETTINGS

MOBILE NETWORK

1. From Home screen, select Menu > Settings ( ) >

Network & Internet ( ).

2. Select Mobile Network ( ).

3. Under Mobile Network, you have the following

options:

• Mobile data: Enable Mobile data to get connected

to the internet and use mobile data services such as

email, web browsing and push notiﬁcations over the

cellular network.

• International Data Roaming: Enable International

Data Roaming to connect to the data services when

on a different network or out of your home country.

You may need to activate this service with

your carrier prior to accessing the roaming

network.

• App data usage: Data usage refers to the amount

of data utilized by your phone during data transfers

through the internet. The data usage charges are

dependent of the wireless plan provided by your

service provider.

• Data warning & limit: To set the data usage limit.

4. Under Advanced Network, the following options

are displayed:

• Automatically select network: Turn ON this option

to get connected to the network automatically.

• Choose network: Your network operator name is

displayed.

• Access Point Names: You can view the access

points related to your SIM provider.

AIRPLANE MODE

When your phone is set in Airplane mode, network

connectivity or mobile data connectivity is disabled,

but you can access your camera, media ﬁles and other

features that do not require mobile connectivity.

To activate Airplane mode:

1. From Home screen, select Menu > Settings ( ) >

Network & Internet ( ).

2. Enable Airplane mode ( ).

HOTSPOT AND TETHERING

You can use hotspot and tethering to provide internet

to other devices through your mobile data connection.

You can share mobile data connection via USB/mobile

hotspot/Bluetooth.

1. From Home screen, select Menu > Settings ( ) >

Network & Internet ( ).

2. Select Hotspot & tethering ( ).

3. Mobile hotspot: When you turn ON mobile

hotspot it uses mobile data from your plan

whenever you are not connected to Wi-Fi. And

also you can share your mobile data connection

with other devices. You can set up the mobile

hotspot details by entering the following details:

• Hotspot name: Enter the hotspot name.

• Security: Select the security from the drop-down

list.

• Hotspot Password: You have the option to set your

Hotspot password, which must contain at least 8

characters.

• AP Band: Select preferred band.

• AP channel selected: Select preferred channel

number.

• Timeout Settings: Auto disables Mobile Hotspot

after 10 minutes inactivity.

• Maximum connections: Your XP5plus Mobile

Hotspot may support up to 10 devices at one time.

Allowed devices: You can turn this feature ON to

allow connected devices to add other devices.

• Connected Devices List: This will show the list of

devices currently connected to your XP5plus.

4. USB tethering: Tethering is enabled only when

the USB is connected to the device. This will allow

the XP5plus to share the internet connection via

USB.

5. Bluetooth tethering: When you activate Bluetooth

tethering, you can share your phone’s internet

connection with other Bluetooth paired devices.

DATA SAVER

Some applications actively use data when running in the

background. Enable Data Saver to restrict apps from

using data in the background.

VPN

1. From Home screen, select Menu > Settings ( ) >

Network & Internet ( ).

2. Select VPN ( ).

3. Select Add.

4. In Edit VPN proﬁle screen, enter the Name, Type

(select from the drop-down list), and the server

address.

5. Enter Username and password.

6. Select Save.

PRIVATE DNS

1. From Home screen, select Menu > Settings ( ) >

Network & Internet ( ).

2. Select Private DNS. The following Private DNS

Mode options are displayed:

• Off

• Automatic

• Private DNS provider hostname

NETWORK & INTERNET SETTINGS

CONNECTED DEVICES

BLUETOOTH

Bluetooth is a short-range wireless communication

technology used to communicate between the devices

over a distance of about 30 feet.

You can perform the following tasks using Bluetooth

paired devices:

• Transfer media ﬁles and contacts between

connected mobile devices using Bluetooth.

• Use Bluetooth connected headphones for playing

media ﬁles.

• Bluetooth connected headsets can be connected

and used during telephone calls.

PAIR NEW DEVICE

You can activate Bluetooth and pair your XP5plus device

with other Bluetooth devices:

A list of paired Bluetooth devices are displayed. Ensure

that Bluetooth is activated on the other device too.

1. From Home screen, select Menu > Settings

( ) > Connected devices ( ) > Connection

preferences > Bluetooth > enable Bluetooth ( ).

2. On the Bluetooth screen, select Pair new device.

3. Select Pair new device to pair a new device.

The device will start searching nearby Bluetooth

devices. Available devices are listed.

4. Select the desired device from the list. It will start

pairing with the selected device. A conﬁrmation

message is displayed to pair the device. Select

PAIR.

APPS & NOTIFICATIONS

APPS INFO

1. From Home screen, select Menu > Settings ( ) >

Apps & Notiﬁcations ( ).

2. Select Apps info. You can view recently opened

apps and the list of apps installed on the device

are displayed.

3. You can change the preferences for installed apps

by pressing the OK key.

4. You can reset all preferences you set for the apps

by selecting the Reset app.

5. All applications info will be displayed when you

select Show system.

DEFAULT APPS

1. From Home screen, select Menu > Settings ( ) >

Apps & Notiﬁcations ( ).

2. Select Default apps. The list of default apps on

the device are displayed.

PERMISSION MANAGER

1. From Home screen, select Menu > Settings ( ) >

Apps & Notiﬁcations ( ).

2. Select Permission manager.

App permissions govern what your app is allowed to

do and access.

WIRELESS EMERGENCY ALERTS

From Home screen, select Menu > Settings ( )

> Apps & Notiﬁcations ( ) Advanced > Wireless

emergency alerts

Allow alerts: Enable this option to receive wireless

emergency alert notiﬁcations.

ALERTS

• Public safety messages: Recommended actions

that can save lives or property.

• AMBER Alerts: Enable this option to receive the

child abduction and emergency bulletins.

• Extreme threats: Enable this option to receive the

extreme threat alerts to life and property.

For example, Tsunami, Tornado, Extreme wind,

Hurricane and Typhoon warnings.

• Severe threats: Enable this option to get the severe

threat alerts to life and property. For example, Storm

surge, Flash ﬂood and Dust storm warnings.

• State and local tests: Receive test messages

from state and local authorities.

• Emergency alert history: If you have any active

emergency alerts, they are displayed in Alert History.

• Alert Preferences:

• Vibration: Enable this option to set the device on

vibrate while receiving the alert.

• Audio: Enable this option to receive audio during

the alert.

• Alert Reminder: You can set the following time

duration for alert reminder sound: Once, Every 2

minutes, Every 15 minutes and Never.

• Spanish: Receive emergency alerts in Spanish

when possible.

SPECIAL APP ACCESS

1. From Home screen, select Menu > Settings ( ) >

Apps & Notiﬁcations ( ).

2. Select Special app access.

The following settings are displayed:

• ALL ﬁles access

• Battery optimization

• Wi-Fi control

BATTERY SETTINGS

BATTERY

1. From Home screen, select Menu > Settings ( ) >

Battery ( ).

2. Set the Battery saver ON by selecting the option

given to turn on automatically.

• Set a Schedule: You have options to set the battery

saver:

• No Schedule

• Based on percentage

• Turn off when charged: Battery Saver turns off

when your phone is at 90%.

3. Turn on the Battery LED light.

4. Battery Percentage: Show battery percentage

in status bar.

5. Turn on the Battery Manager to detect when

apps drain battery.

6. In Last Full Charge, it shows when the battery is

fully charged.

7. The Screen usage duration is displayed.

8. Screen usage since full charge: you can view

the different applications usage after the battery

is fully charged.

9. Battery usage data is approximate and can

change based on usage.

DISPLAY SETTINGS

DISPLAY

1. From Home screen, select Menu > Settings ( ) >

Display ( ).

2. To set your phone's display settings, select one of

the following options:

• Brightness level: Set the brightness of the phone

display. This also affects the battery power.

• Wallpaper: Set the wallpaper for your home screen.

You can select from one of the following wallpaper

collections:

• Gallery ( ): Includes photos and screenshots

taken using the phone’s camera.

• Wallpapers ( ): Includes images that are

pre-loaded with the phone.

3. Select Screen timeout. Set the screen time so

that the screen brightness is turned down after

speciﬁed time of phone inactivity. This setting also

affects the battery power. The following are the

options: 15 seconds, 30 seconds, 1 minute,

2 minutes, 5 minutes, 10 minutes and 30 minutes.

4. Select Font size. Set the font size of the text as

displayed on the screen.

BATTERY SETTINGS / DISPLAY SETTINGS

SOUND SETTINGS

SOUND

1. From Home screen, select Menu > Settings ( ) >

Sound ( ).

2. Select Proﬁle and the following options are

displayed:

OPTION DESCRIPTION

1. Standard

Set to Standard and select Edit.

The following options are

displayed:

Sound

• You can set Media

volume, Ring volume,

Alarm volume, Notiﬁcation

volume, Phone ringtone,

Default notiﬁcation sound.

• You can enable the Vibrate

when ringing.

Other Sounds

You can set Screen lock

sounds, Charging sounds, and

Notiﬁcation

• If Notiﬁcation LED is

enabled, battery status

indication is not affected.

• If Flash Notiﬁcation

alert is enabled and the

battery level is above 20%,

you can use the camera

ﬂashlight for missed

events.

• If Flash call alert is

enabled, you can use Flash

camera light for incoming

voice call.

2. Outdoor

Set to Outdoor and select Edit.

The following options are

displayed:

OPTION DESCRIPTION

Sound

• You can set Media

volume, Ring volume,

Alarm volume, Notiﬁcation

volume, Phone ringtone,

Default notiﬁcation sound.

• You can enable the Vibrate

when ringing.

Other Sounds

You can set Screen lock

sounds, Charging sounds, and

Key Press tones.

Notiﬁcation

• If Notiﬁcation blink light

is enabled, battery status

indication is not affected.

• If Flash Notiﬁcation

alert is enabled and the

battery level is above 20%,

you can use the camera

ﬂashlight for missed

events.

• If Flash call alert is

enabled, you can use Flash

camera light for incoming

3. Silence

Set to Silence and select Edit.

The following options are

displayed:

Sound

When set to Silence mode,

this proﬁle blocks all sounds

and vibrations including alarms,

music, videos, and games. You

will be able to make phone calls.

Notiﬁcation

• If Notiﬁcation LED is

enabled, battery status

indication is not affected.

• If Flash notiﬁcation

alert is enabled and the

battery level is above 20%,

you can use the camera

ﬂashlight for missed

events.

• If Flash call alert is

enabled, you can use

Flash camera light for

incoming voice call.

SOUND SETTINGS

OPTION DESCRIPTION

4. Meeting

Set to Meeting and select Edit.

The following options are

displayed:

Sound

You can set Media volume, and

Alarm volume.

Apart from default proﬁles, user can create

customized proﬁles.

You can select anyone from the proﬁles list.

TO CREATE A NEW PROFILE

1. From Home screen, select Menu > Settings ( ) >

Sound ( ) > Proﬁle.

2. Select Proﬁles > Create.

3. Enter the required proﬁle name.

4. Maximum length of 24 characters is allowed for

the proﬁle name and the name must be unique.

After modifying the necessary sound and

notiﬁcation settings, save the new proﬁle.

SOUND

• Media Volume: You can increase, decrease, and

mute media volume.

• Alarm volume: You can increase, decrease or mute

the alarm volume.

• Ring volume: You can change the ringer volume to

no ringer or ringing.

• Notiﬁcation volume: You can increase, decrease or

mute the alarm volume.

• Vibrate for calls: Enable this option to set the

device to vibrate for incoming calls.

• Shortcut to prevent ringing: Enable this option to

prevent ringing.

• Phone ringtone: You can select the required

ringtone from the list.

• Default notiﬁcation sound: Set the default

notiﬁcation sound from the list.

• Default alarm sound: The tone listed here is the

default alarm sound.

OTHER SOUNDS AND VIBRATIONS

• Dial pad tones: Enable or disable this option.

• Screen locking sounds: Enable or disable this

option.

• Charging sounds and vibrations: Enable or disable

this option.

• Key press tones: Enable or disable this option.

NOTIFICATION

• Notiﬁcation blink light: Use this feature to enable or

disable the notiﬁcation blink light.

• Flash notiﬁcation alert: If Flash notiﬁcation alert is

enabled and the battery level is above 20%, you can

use the camera ﬂashlight for missed events.

• Flash call alert: If Flash call alert is enabled, you can

use Flash camera light for incoming voice call.

VOICE NOISE CANCELLATION

FENS: By default, FENS is enabled and reduces the noise

cancellation.

QUICK PROFILE SWITCH

1. From Home screen, select Menu> Settings ( ) >

Sound ( ) > Proﬁle.

2. Select Quick Proﬁle Switch.

You can use this option to quickly switch proﬁles via

home screen shortcut.

STORAGE SETTINGS/ PRIVACY SETTINGS

STORAGE SETTINGS

STORAGE

1. From Home screen, select Menu > Settings ( ) >

Storage ( ).

2. On Internal shared storage, the list of

applications are displayed with memory used for

each applications:

• Photos and videos

• Music and audio

• Other apps

• Files

• System

3. Press Manage key > Free up space key to free

the space from the internal storage.

PRIVACY SETTINGS

PRIVACY

PERMISSION MANAGER

1. From Home screen, select Menu > Settings ( ) >

Privacy ( ).

2. Permission Manager: Apps with the following

permission can access to your data:

• Body sensors

• Calendar

• Call logs

• Camera

• Contacts

• Files and Media

• Location

• Microphone

• Phone

• Physical activity

• SMS

• Additional permissions - Power Off Alarm

3. Show Passwords: Enable this option to display

characters brieﬂy as you type.

LOCATION SETTINGS/SECURITY SETTINGS

LOCATION SETTINGS

LOCATION

1. From Home screen, select Menu > Settings ( ) >

Location ( ).

2. Set the Use Location to ON status.

3. The No Apps have requested location recently

option is the default setting and you are able to

view recent location requests.

4. App access to location: Apps with this

permission can access the device’s location.

Wi-Fi and Bluetooth Scanning:

1. Wi-Fi Scanning: Enable Wi-Fi scanning to improve

location by allowing system apps and services to

detect Wi-Fi networks at any time.

2. Bluetooth scanning: Enable Bluetooth scanning

to improve location by allowing system apps and

services to detect Bluetooth devices at any time.

SECURITY SETTINGS

SECURITY

You can activate and protect your phone from

unauthorized access by conﬁguring the security settings.

1. From Home screen, select Menu > Settings ( ) >

Security ( ).

2. Screen Lock: Select Screen lock and select one

of the following options to conﬁgure the phone:

• None

• Press and hold ( *) key

• PIN: When enabled, enter your own PIN value.

When the phone is locked, unlock it using the PIN.

When the phone is locked, you can answer an

incoming call without unlocking the phone.

3. Device admin apps: Select the apps and activate

the device admin apps.

• SonimCare: You can activate this admin app to

allow Sonim Care to control on how and when the

screen locks.

4. Encryption & credentials:

• Encrypt phone: Select Encrypt phone to encrypt

your accounts, settings, app and their settings,

media and other ﬁles.

• Storage type: Displays the storage type.

• Trusted credentials: You can view and verify the

system and user certiﬁcates.

• User credentials: You can view and modify

stored credentials.

• Install certiﬁcate: You can install certiﬁcate from

storage.

• Clear credentials: You can remove all

certiﬁcates.

ACCESSIBILITY SETTINGS

ACCESSIBILITY

You can make websites and applications more accessible to

people with disabilities when they are using mobile phones

and other devices.

1. From Home screen, select Menu > Settings ( ) >

Accessibility ( ).

2. TTY mode:

Set any one of the following options:

• TTY Off: Disables TTY mode.

• TTY Full: Enables TTY mode for both incoming and

outgoing calls. Set this for both hearing and voice

assistance.

• TTY HCO: Enables TTY mode only for incoming calls.

Set this for only hearing assistance.

• TTY VCO: Enables TTY mode only for outgoing calls.

Set this for only voice assistance.

3. Downloaded Apps: Talkback:

• Use Talkback: When Talkback is enabled, it helps

vision-impaired users interact with their devices. It uses

spoken word, vibration and other audible feedback to

let you know what is on your screen.

4. Screen Readers: The following option is displayed

under Screen readers.

Text-to-speech output:

• Preferred engine: The Nuance talkback engine is set

as default.

• Language: You can select the desired language to

adjust the spoken language. System language is set

as default language.

• Speech rate: You can move the speech rate using

the slider to adjust how faster or slower the text will

be spoken.

• Pitch: You can move the pitch value using the slider

to adjust how high or low the text will be spoken.

You can demonstrate a speech synthesis.

5. RTT (Real Time Text) Visibility: RTT allows you to

use the keypad to type messages back and forth

during a call. There are two ways you can allow RTT

messages:

• Only during a call

• During and when placing/receiving a call

6. Display:

• Font size: You can adjust the font size to meet your

visual needs.

• Voice Command: Enables long press speaker key to

allow voice command.

7. Interaction Control:

• Speaker: During a call, switch audio among

earpiece, speaker and accessory if attached.

• Vibrate & haptic strength: You can enable/disable

Ring vibration and Notiﬁcation vibration.

8. Audio & On-screen text:

• Mono Audio: Enable Mono audio to combine the

channels when playing audio.

• Caption preferences: When Captions is set to ON,

you can set the following options:

• Show captions

• Caption size and style

• Language

ACCESSIBILITY SETTINGS

SYSTEM SETTINGS

All the menu items and user feedback messages will

be displayed in the set language.

4. Select On-screen keyboard > 12key-keyboard.

• Language: You can set the input language to either

English, Spanish, Canadian French, Korean and

Simpliﬁed Chinese.

• System keyboard language: You can switch the

language to English or Spanish.

• Personal dictionary: You can add the desired

custom words to the dictionary.

• Auto-capitalization: The ﬁrst letter of the new

sentence is automatically capitalized.

• Double-space period: If this option is enabled,

when you press the space key twice at the end of a

word, a period will be inserted.

• Prediction: Predicts a new word based on the

previous word entered.

• Long press * to switch language: This option

enables to switch language. You can change

the Language from English to Spanish or other

languages and vice versa.

5. Select Text-to-speech output. You can set and

reset the Speech Rate and Speech Pitch.

DATE & TIME

You can set and display the date and time on the phone.

You can also select the display format.

1. From Home screen, select Menu > Settings ( ) >

System ( ).

2. Select Date & time ( ).

3. Select the following options to conﬁgure phone:

• Enable Use network-provided time to synchronize

the date and time with the network provided time.

• Enable Use network-provided time zone to

synchronize the time zone with the network

provided time.

• To set the date manually, select Date. Scroll and

select the date, month and year. Select OK.

• To set the time manually, select Time. Scroll and

select the hour and minute. Select OK.

• To set the time zone, select Time zone. Select

Region and select your time zone.

• Time Format:

• Enable Use locale default to set default time.

• Enable Use 24-hour format to set the clock to

24-hour format. By default, the phone is set to

12-hour format.

SYSTEM SETTINGS

HOME SCREEN SHORTCUTS

On your XP5plus you have the ability to program the 3

Navigation keys to quickly access & launch the selected

apps on your device.

1. From Home screen, select Menu > Settings ( ) >

System ( ).

2. Select Home screen shortcuts ( ).

3. Select the Up Navigation key and select the app

that you would like to be launched when you

press the Up Navigation key.

4. Select the Center Navigation key and select the

app that you would like to be launched when you

press the Center Navigation key.

5. Select the Down Navigation key and select the

app that you would like to be launched when you

press the Down Navigation key.

PROGRAMMABLE KEYS

You can assign any application to the programmable key.

1. From Home screen, select Menu > Settings ( ) >

System > Programmable Keys ( ).

2. Select Programmable key ( ). The following

options are displayed:

• Knobs

• Volume Up Key

• Volume Down Key

• Select PTT Key app

• Select Alarm Key app

• Select Press and Hold timer to engage PTT

LANGUAGES & INPUT

You can set the phone’s language to any of the

languages displayed in the language list.

1. From Home screen, select Menu > Settings ( ) >

System ( ).

2. Select Languages & input ( ).

3. Go to Languages and select any language from

the list as your preferred language.

The following languages can be set as a preferred

language:

• English

• Spanish

ABOUT PHONE

SYSTEM UPDATE

1. From Home screen, select Menu > Settings ( ) >

System Updates ( ).

2. Select Check for Updates. If there are any

updates required, the update process begins. If

there are no updates required, a message will be

displayed showing No update is available for

your device at this time.

RESET OPTIONS

1. From Home screen, select Menu > Settings ( ) >

System ( ).

2. Select Reset options ( ).

3. You can reset the following settings:

• Reset Wi-Fi, mobile & Bluetooth

• Reset app preferences

• Erase all data (factory reset): Important Note: All

your personal data will be erased.

ABOUT PHONE

From Home screen, select Menu > Settings ( )

> About phone ( ). The following information is

displayed:

• Device name

• Phone Number

• Emergency information

• Legal information

• SIM Status

• Model & Hardware

• IMEI

• Android version

• IP address

• Wi-Fi MAC address

• Device Wi-Fi MAC address

• Build number

MANAGING CONTACTS

You can use the phonebook to maintain the contact

information of your contacts. This feature enables you

to add, dial phone numbers and send SMS and MMS

messages.

To access the contacts, from Home screen, select

Contacts ( ). The contacts saved in the phonebook

are displayed.

ADDING CONTACT FOR THE FIRST TIME

After inserting the SIM when you switch on the XP5plus

for the ﬁrst time and there are no contacts listed in the

device or SIM, you have two options:

1. Press Add from CDK (Center dynamic key), enter

all the details and then press Save from CDK to

save the contact. You can also enter a number

using dialpad and select Add to contact and then

Create new contact to add a new contact. Enter

the contact details and press Save to save the

contact.

2. Import contacts: Select Import/export to import

contacts from .vcf ﬁle or from SIM card.

VIEWING CONTACT DETAILS

1. From Home screen, select Menu > Contacts ( ).

2. Scroll to the desired contact and select the

contact to view the contact details.

SENDING A MESSAGE FROM CONTACTS

You can send SMS and MMS messages to your

contacts.

1. From Home screen, select Menu > Contacts ( ).

2. Scroll to the desired contact and open it.

3. Select Option key > Send message.

4. Enter the message and select Option key >

Attach photos/videos to attach the photos and

videos.

5. Select Send.

If you attach a media ﬁle or a contact to your

SMS message it is converted to an MMS

message automatically.

DIALING A NUMBER FROM CONTACTS

1. From Home screen, select Menu > Contacts ( ).

2. Scroll to the desired contact and select the

contact to view the details.

3. Select the number and press the Center key to

initiate the call.

4. Select the desired contact from the list and press

the green button on the phone to initiate the call.

EDITING THE CONTACT DETAILS

1. From Home screen, select Contacts ( ).

2. Scroll to the desired contact and select the

contact to view the details.

3. Select Edit.

4. Edit the desired details. Select Save to save the

details.

On the Contacts screen, select Options key to view the

menu options. Following are the menu options:

IMPORT/EXPORT

IMPORT CONTACTS FROM CLOUD

You can sync your cloud contacts, eg., Google, Exchange

active sync and Outlook contacts from server to device:

1. From Home screen, select Menu > Contacts ( ).

2. Select Option key > Import/export > Import from

cloud. You can select either account to sync

contacts from the selected account server.

3. After finishing the setup process, contacts will be

downloaded to your device. Any changes made in

the device will be synced back to the server.

4. You can change the default contacts storage from

the Phone to any account via Settings > Default

contact storage, new contacts created afterwards

will be backed up to the default storage account

automatically

5. You can delete the account via Settings > Delete

cloud account.

6. You can also move the phone contacts to cloud via

Settings > Move contacts to cloud account

IMPORT FROM .VCF FILE

1. From Home screen, select Menu > Contacts ( ).

2. Select Option key > Import/export.

3. Select Import from .vcf ﬁle.

4. Select Done.

The contact is imported to the list.

MANAGING CONTACTS

IMPORT FROM SIM CARD

1. From Home screen, select Menu > Contacts ( ).

2. Select Option key > Import/export.

3. Select Import from SIM card.

4. The list of contacts stored in your SIM card are

displayed.

5. Select the contact to be moved to the phone.

6. Select Done.

7. A conﬁrmation message is displayed. Select OK

to conﬁrm. The contact is imported to the phone

address.

EXPORT TO SIM CARD

1. From Home screen, select Menu > Contacts ( ).

2. Select Option key > Import/export.

3. Select Export to SIM card.

4. Select the contact to be exported from Phone to

SIM card.

5. Select Done key.

Selected contacts will be exported to the SIM card.

EXPORT TO .VCF FILE

1. From Home screen, select Menu > Contacts ( ).

2. Select Option key > Import/export.

3. Select Export to .vcf ﬁle.

4. Press Center key to select the contact to be

exported.

5. Select Done key.

A message is displayed to select the source to save

the .vcf ﬁle.

SHARE ALL CONTACTS

You can send contact information in following 3 ways:

1. From Home screen, select Menu > Contacts ( ).

2. Select Option key > Import/export > Share

all contacts. You can use one of the following

options to share the desired contact from Share

contact via:

• Bluetooth: Send the contact details to a

Bluetooth device paired with your phone. Select

the Bluetooth device to share the contact.

• Messaging: Send the contact details as a

multimedia message to any mobile phone.

BLOCKED NUMBERS

You cannot receive either a call or a text message from a

blocked number.

SELECT

You can select the required contacts by checking the

boxes next to the contact.

SETTINGS

You can set the sort list to view the contacts and also the

ﬁrst or last name of the contact to be displayed ﬁrst.

1. From Home screen, select Menu > Contacts ( ).

2. Select Options key > Settings. Set the following

options:

• Sort by: Sort the contact names by ﬁrst name or

last name.

• Name format: Set the contact display name to

ﬁrst name or last name.

MANAGING CONTACT SETTINGS

You can edit and modify ringtone and call receiving

settings for individual contacts.

1. From Home screen, select Menu > Contacts ( ).

2. Scroll to the desired contact and select the

contact to view the contact details.

3. Select Options key and select one of the

following:

• Set Ringtone to set a speciﬁc ringtone for that

contact.

• Check the option All calls to voicemail to forward

all incoming calls from that contact to your

voicemail box.

DELETING A CONTACT

1. From Home screen, select Menu > Contacts ( ).

2. Scroll to the desired contact and select the

contact to view the contact details.

3. Select Options key > Press Delete key. The

contact is deleted after the conﬁrmation.

MANAGING CALL SETTINGS

MAKING A CALL

1. From Home screen, select Menu > Phone ( ).

The phone screen with last dialed number, missed

calls and received calls are displayed.

DIALING A NUMBER VIA CONTACT

1. From Home screen, select Menu > Contacts ( ).

2. Scroll to the contact and select the contact. The

contact details are displayed.

3. Select the desired phone number to call the

contact.

ADDING A CONTACT FROM HOME SCREEN

1. From Home screen, enter the desired number to be

dialed.

2. Select Add to contact ( )

3. Select Create new contact ( ).

4. In the Add new contact screen, add the name

and other details for the contact.

5. Select Save.

The contact is saved.

VIEWING CALL HISTORY

1. From Home screen, select Menu > Phone ( ).

2. The Recent calls screen displayed with recently

called, received and missed calls.

DELETING CALL HISTORY

1. From Home screen, select Menu > Phone ( ).

2. On the Recent calls screen, select Option key >

Delete selected call log.

3. A conﬁrmation message is displayed to delete the

selected call log. Select Delete to delete the call

log. The selected call log is deleted.

SPEED DIAL SETTINGS

With the Speed dial option, the user can assign a contact

to each key present in the keypad (2 to 9). User needs

to press the keypad to initiate the call to the assigned

contact.

To set the speed dial:

1. From Home screen, select Menu > Phone ( ).

2. On Recent calls screen, select Option key >

Speed dial settings.

3. Long press key 1 to initiate a call to the voicemail.

4. Assign a contact for each key present in the

keypad (2 to 9).

5. Long press a particular digit (2-9) to initiate a call

to the assigned contact.

CALL SETTINGS

DISPLAY OPTIONS

You can display contacts using the following options:

• Sort by

• First name

• Last name

• Name format

• First name ﬁrst

• Last name ﬁrst

SOUNDS AND VIBRATION

You can change the incoming call ringtone, enable

vibrate when ringing and enable audible press tone.

To view and modify call settings:

1. From Home screen, select Menu > Phone ( ).

2. On Recent calls screen, select Settings. For more

information, refer to “Sound settings” on page

20.

QUICK RESPONSES

When you are not able to answer an incoming call, you

can send a quick response to the caller. To view and

edit quick responses, select Call settings > Quick

responses. Select the speciﬁc response message to

edit. Edit the message and select OK.

CALL SETTINGS

1. Calling accounts:

• Make & Receive Calls: Vibrating for outgoing call

accepted - Turn on to enable vibrating mode for

outgoing call accepted.

• SIP Accounts:

To add a SIP account and conﬁgure your incoming

and outgoing preferences:

2. Select Calls > Calling account > SIP settings

and SIP accounts.

3. Select Option key > Add account to conﬁgure a

new SIP account.

4. Enter the following details and select Option key

> Save to save the account:

• Username: Username to login to SIP account.

• Password: Password to login to SIP account.

• Server: SIP server details.

• Optional Settings: Select to view/modify or hide

optional details such as Authentication username,

Display name, Outbound proxy address, Port

number, Transport type and Send keep-alive.

• Use SIP calling: Select Calling accounts > Use SIP

calling. A dialog is open with the following options:

• For all calls: If this option is selected and when

the phone is connected to Wi-Fi network or mobile

Internet, each dialed call becomes an Internet call.

• Only for SIP calls: If this option is selected, only

SIP call can be dialed.

• Receive incoming calls: Enable Receive incoming

calls to answer incoming Internet calls.

5. Speaker boost: During a call, when the speaker

is active, you can use the Speaker Boost function.

To activate the speaker boost function, press

the navigation down key during a voice call.

The speaker volume will be extra loud when

the speaker boost is activated. If you disable

this setting, you cannot use the speaker boost

function.

6. Fixed Dialing Numbers:

• Enable FDN: Fixed Dialing Numbers are enabled.

• Change PIN2: Change the PIN for FDN access.

• FDN List: Manage phone number list.

7. Call forwarding:

You can forward your incoming calls to a number in

the contacts or a new number, provided your network

operator supports this service.

Select one of the following call forward options:

SETTINGS DESCRIPTION

Always

forward

Forward all incoming calls to a pre-

designated number.

When busy Forward calls when your phone is

busy.

When

unanswered

Forward calls when you do not

answer incoming calls.

When

unreachable

Forward calls when your phone is

switched off or is out of coverage

area.

8. Call barring

SETTINGS DESCRIPTION

Outgoing call

barring

Outgoing calls are barred:

Outgoing call, International call,

International roaming call

Incoming

call barring

You can select either All calls or

Roaming calls.

Cancel all

call barring

You can cancel the call barring

option for all the calls.

Change

password

You can change the password.

9. Additional settings:

• Caller ID: When SIM card is inserted, this option

is enabled. This feature is used to display caller

details (MSISDN or contact name) to the user.

If there is no network connection, the number is

displayed as a private number.

• Call waiting: When call waiting is enabled and

the phone is already engaged in an active mobile

call, the incoming number is displayed when you

receive a call. To activate call waiting in the Call

settings screen, enable Call waiting.

BLOCKED NUMBERS

You will not receive calls or messages from blocked

numbers.

VOICEMAIL

• Notiﬁcations: Turn On to receive voicemail

messages notiﬁcations.

• Advanced Settings: You can see service provider

and setup the voicemail number.

ACCESSIBILITY

• Hearing aids: Turn On Hearing aids to set your

device hearing aid compatible.

MANAGING CALL SETTINGS

SENDING MESSAGES

SMS and MMS are convenient and inexpensive means

of communication. You can send a text message to other

people via SMS service. MMS allows you to send messages

by including multimedia content such as pictures, audio ﬁles,

video ﬁles, and so on.

You can use the Messaging in your phone to send an SMS

and MMS message to other mobile phones or any other

equipment that can receive SMS and MMS.

The MMS feature is available only if you

subscribe to it from your network operator.

To access the message function, from Home screen, select

Messaging.

SENDING SMS/MMS MESSAGE

You can send SMS and MMS messages to contacts in your

phonebook and to new numbers that are not present in the

phonebook.

1. To create a SMS message, from the Home screen,

select Messaging ( ).

2. Select New.

3. Enter the contact name or the phone number in the

To ﬁeld. If you enter letters, all of the contact names

starting with that letter and containing that letter will

be displayed in a list. Keep typing to further reduce

the list or scroll down to select the appropriate

contact.

4. Type the message.

When you add an attachment, the message is

automatically converted to a multimedia message.

MMS charges will apply, based on the operator. You

can add any multimedia attachment up to the size of

<= 2 MB.

On a new message screen, select the Options key

and the following options are displayed:

• Attach photos/videos: Select a photo or video from

the Gallery.

• Attach others: You can select any of the following

attachments to send a message.

• Discard: Select Discard to delete the message. The

message thread is deleted after conﬁrmation.

ATTACHMENT

TYPE

DESCRIPTION

Audio Attach an audio ﬁle from the

phone memory.

Record audio Record a new audio using the

sound recorder and attach.

vCard Attach a contact available in the

phone.

vCalendar Attach a calendar event.

• Insert from templates: You can insert an

attachment from the template.

• Insert contact: You can insert a contact from the

phonebook.

To search a particular message, on a messaging window,

select Options key > Search. Enter the key word to

search a particular message.

WIRELESS EMERGENCY ALERTS

You will receive active alerts and emergency alerts from

the service provider.

MESSAGE SETTINGS

1. From Home screen, select Messaging ( ).

2. Select Option key > Settings. The following

settings are displayed:

SETTINGS DESCRIPTION

DISPLAY

Group

notiﬁcation

message

Enable this notiﬁcation message to

auto combine the notiﬁcation into

one group.

STORAGE

Delete old

messages

Delete old messages automatically

when the storage limit is reached.

Text message

limit

Set the maximum number of SMS

messages to be stored. By default,

1000 messages can be stored.

SENDING MESSAGES

SETTINGS DESCRIPTION

Multimedia

message limit

Set the maximum number of MMS

messages to be stored. By default,

1000 messages can be stored.

Memory status Shows the memory used for SMS,

MMS and the total memory used.

ADVANCED SETTINGS

Text (SMS) messages settings

Message

template

Edit the quick message template.

SMS signature Enable this option to edit SMS

signature to do SMS signature.

Manage SIM

card messages

Manages the messages in the SIM

card located under Text Messages.

Enable WAP

PUSH Service

Enable to receive service message.

Multimedia (MMS) messages settings

Group

messaging

Enable and use MMS to send a

single message when there are

multiple recipients.

Delivery

reports

Enable this option to request a

delivery receipt for each message

you send.

Read reports Enable this option to request a read

receipt for each message you send.

Auto-retrieve Enable this option to retrieve the

messages automatically.

Roaming auto-

retrieve

Enable this option to automatically

retrieve messages while roaming.

DELETING MESSAGES

To delete the messages,

1. From Home screen, select Messaging ( ).

2. Select the message and press Option key >

Delete thread key.

3. A conﬁrmation message is displayed. Select

Delete to delete the selected message.

4. To delete an individual conversation, select the

conversation to be deleted and select Delete

option and conﬁrm the choice.

SONIMWARE™ SCOUT

SonimWare™ SCOUT is a solution that allows the user to

features on the XP5plus.

A SonimWare™ CLOUD account is required to fully

utilize SCOUT capabilities. For more information, visit

http://www.sonimcloud.com.

To access SonimWare™ SCOUT,

• From Home screen, select Menu > Sonim Scout

( ).

SETUP

Setup tab consists of the following features:

• Sonim Setup Wizard

• SafeGuard

• App Updater

• Kiosk Mode

• MDM Helper

UTILITIES

Utilities tab consists of the following features:

• Contact Transfer

• Sonim BLE Connect

• Call Screening

• Stealth Mode

• Device Settings

SUPPORT

Support tab consists of the following features:

• Chat

• Sonim Care

• Warranty Registration

• Device Information

• SCOUT Information

• Support Contact

• Remote Support

• Remote Log Capture

BROWSER

1. From Home screen, select Menu > Browser ( ).

2. Enter the URL to search for the required

information or any website.

CAMERA

The Sonim XP5plus has a rear camera with 8MP ﬁxed

focus for taking pictures and videos. The pictures and

videos are saved in the Gallery.

1. From Home screen, select Menu > Camera

( ).

2. Select Camera mode to set the following modes:

• Photo: To shoot a picture in normal mode, press

center key to capture the picture. Use Left and

Right navigation keys for Zoom in and Zoom out.

• Video: Press Center key to start/stop a video

recording. You cannot pause the recording in the

middle.

3. Select Options key to view or change camera

settings.

CAMERA/GALLERY

Flash – Activate or

deactivate the ﬂash

Auto

Off

Timer (Secs) – Select the

length of the delay before

the camera takes a photo

Off

5, 10 or 15 seconds

Exposure – Control the

amount of light in a photo

-1,-2, +1, +2

White Balance – Adjust

white balance to change

the color temperature in a

photo

Auto

Daylight

Cloudy

Fluorescent

Incandescent

Photo Quality – Adjust

photo compression level

Normal

Fine

Super Fine

Picture size – Adjust

photo resolution

8MP, 5MP, 3MP, VGA

Face Detection –

Concentrate the autofocus

area on a persons face to

ensure the primary subject

is in focus within the photo

On/Off

Save Location – Include

geolocation data with a

photo

On/Off

Embed Time and

Location – Display time

and geolocation data on a

photo

On/Off

Anti Banding – Prevent

appearance of vertical or

horizontal lines (banding)

on photos with oscillating

light sources.

Off, 50Hz, 60Hz, Auto

Shutter Sound – Enable

or disable a shutter sound

when taking photos

On/Off

Restore Defaults Return device to original

factory settings

GALLERY

The pictures, videos, and screenshots are captured from

the camera are stored in the Gallery and can be viewed

later.

1. From Home screen, select

Menu>Applications>Gallery ( ). You can view

the photo album, screenshots, and the individual

pictures.

2. From Gallery, you can switch to Camera to

capture pictures or videos. Select Option key

to change the Camera or Video settings such as

Flash, Timer, Exposure and White Balance.

3. Select the picture and select the Options key the

following options are displayed:

• Delete: Select this option to delete a picture.

• Slideshow: Select desired photo to set it as

slideshow.

• Details: You can view the details such as User

comment, Flash, Orientation etc.

• Rotate: Use this option to rotate picture.

• Set picture as: Select the desired photo to set it as

contacts photo or wallpaper.

4. Select Share to share the captured images via

Messaging or Bluetooth.

CAMERA OPTIONS

APPLICATIONS

the phone book, get the direction to a particular

destination and create reminders, etc.

CLOCK

You can view the current time of various major cities

across the country and world by using the Clock feature.

1. From Home screen, select Menu > Applications

( ).

2. Select Clock ( ).

3. Select World clock icon ( ) located on the

top of the screen. To add a city, select Add key.

Select the check boxes next to the cities to add

them to the Clock.

Added cities are listed in alphabetical order.

• The local time in the home city is displayed in the

upper half of the screen.

• To set the home city, select the desired city from the

list. It will be added to the selected cities list. The

selected city is set as the home city.

ALARM

You can set an alarm for a particular time.

1. From Home screen, select Menu > Applications

( ).

2. Select Clock ( ).

3. Select Alarm activation icon ( ) on the top of

the screen.

4. Select Option key > Add to add a new alarm.

5. To set a recurring alarm, select Option key > Edit.

You can choose and set the following options:

• Time: You can set the required time.

• Repeat: You can select the days in a week to repeat

the alarm.

• Alarm Ringtone: Select the alarm ringtone.

• Label: You can name the alarm.

• Vibrate: You can enable the device to vibrate when

the alarm is set.

6. Select any of the ringtones from the Default alarm

tone sound present and select OK.

7. Select Option key > Save to save the changes.

CALCULATOR

The default calculator in this phone is designed to

perform simple mathematical calculations and the

advanced panel for scientiﬁc calculations.

1. From Home screen, select Menu > Applications

APPLICATIONS

DOWNLOADS

Use the Downloads screen to view, open, or delete the

downloaded ﬁles.

1. From Home screen, select Menu > Applications

( ).

2. Select Downloads ( ).

3. Select Options > Select to select the downloaded

ﬁle to be opened, viewed or deleted.

BACKUP AND RESTORE

If you need to replace your device you can backup your

data to an SD card before completing a factory reset to

reset your device so no one can access any data from

your old device and then restore your data from the SD

card where you previously backed up.

To back up your data:

1. From Home screen, select Menu > Applications

( ).

2. Select Backup and Restore ( ).

3. Select Backup.

All your contacts, Calendar, SMS and MMS data will

be backed up and media content like photos, audio

and videos are moved to an SD card.

A warning message is displayed that Backup may

take several minutes. Please do not perform other

operations during this time.

4. Select OK to start the backup.

5. Select Restore.

The contacts, Calendar, SMS and MMS will be

restored.

Without an SD card, the device will not be

able to be successfully backed up.

VOICE COMMANDS

The XP5plus device includes a voice recognition system

for basic commands and voice dialing.

1. From Home screen, select Menu > Applications

( ).

2. Select Voice Commands ( ).

3. You can give a command by speaking over the

phone using your voice. You can perform the

voice actions like calling any of the contacts from

APPLICATIONS

( ) > Calculator ( ).

• To enter the numbers, select the numeric keys.

• To use mathematical operators, select the

respective operation key on the keypad.

• Select = for the ﬁnal result.

2. Select Advanced panel for scientiﬁc calculations.

3. You can toggle between Basic panel and

Advanced panel.

SOUND RECORDER

You can record voice memos using the sound recorder.

To access the sound recorder:

• From Home screen, select Menu > Applications

( ) > Sound Recorder ( ) .

• To record an audio ﬁle, select Record ( ).

• To stop the recording, select Stop ( ).

• To pause the recording, select Pause ( ).

• To save the voice memo, press left arrow key and

select Save.

• To exit without saving, press left arrow key and

select Discard.

• To play the recorded ﬁle instantly, press right

arrow key and select the ﬁle to be played. Press

the center key to play the voice memo.

• Rename: Rename the existing ﬁle.

• Share: You can share the recording via Bluetooth

or Messaging.

• Delete: Deletes the selected item.

• Select: Select a particular ﬁle.

• Exit: Exits the Sound Recorder.

FILE EXPLORER

You can view/edit/delete/share the ﬁles stored in the

phone through File Explorer ( ).

To view the ﬁles, select Menu > Applications ( ) >

File Explorer ( ).

Select any folder and press Options key to view the

following options:

• Recent: Displays the recent ﬁles captured or stored.

• Share: Share the ﬁle or folder via Messaging/

Bluetooth.

• Copy to: Copy the contents of the folder.

• Properties: View the properties of the folder.

• Select: Select a particular folder.

• Exit: You can select Exit option for exiting from

File Explorer.

• Downloads: Displays the different folder under

Downloads.

• Share: Share the ﬁle or folder via Messaging/

Bluetooth.

• Delete: Delete the existing folder.

• Copy to: Copy the contents of the folder.

• Move to: Move the contents of folder.

• Rename: Rename the existing folder.

• Properties: View the properties of the folder.

• Select: Select a particular folder.

• Sort by: You can sort the folder using Sort option.

Sorting options are: By Name, By Date Modiﬁed

and By Size.

• New folder: You can create a new folder.

• Exit: You can select Exit option for exiting from

File Explorer.

• XP5900: Displays the different folder in the device

drive.

• Search: Search for the ﬁle and folder.

• Delete: Delete the existing folder.

• Copy to: Copy the contents of the folder.

• Move to: Move the contents of folder.

• Rename: Rename the existing folder.

• Properties: View the properties of the folder.

• Select: Select a particular folder.

• Sort by: You can sort the folder using Sort option.

• Sorting options are: By Name, By Date

Modiﬁed and By Size.

• New folder: You can create a new folder.

• Exit: You can select Exit option for exiting from

File Explorer.

If SD card is inserted, all the ﬁles in the SD

card can be view/edit/delete/share from the

File Explorer.

FM RADIO

You can listen to the radio through FM radio. A wired

headset must be connected to enable FM radio.

1. To listen to the radio, select Menu > Applications

( ) > FM Radio ( ).

2. A pop-up message is displayed: Connect

Headset. Connect a wired Headset in the

alloted slot to enable FM Radio. FM radio icon is

displayed on the Notiﬁcation bar.

3. Select Options > Auto Scan to scan all the

stations. Available channels are displayed.

4. Select Options > Settings and the following

options are displayed:

• Regional Band

• Audio Output Mode

• Alternate Frequency

• Revert to Factory Defaults

MUSIC

You can play music ﬁles and voice memos stored in your

phone using the music application.

From Home screen, select Menu > Applications ( )

> Music ( ).

• Select Artists to view the music ﬁles sorted based

on the artists.

• Select Albums to view the music ﬁles sorted based

on the albums.

• Select Songs to view the complete list of songs

stored in your phone.

• Select Playlists to access the default playlists in the

music folder.

• Select Recently added playlist to view the music

ﬁles that are recently added to the music folder.

• Select My recordings playlist to access all your

voice memo ﬁles.

CALENDAR

The Calendar helps you to set appointments, schedule

reminders and alerts and repeat them if required. You can

also view your saved tasks on a daily or weekly basis.

To access calendar:

1. From Home screen, select Menu > Calender ( ).

2. To change the calendar view, choose Month or

Agenda from Options menu.

3. Select Options key to view the list of the following

available options:

• Today: Access current date events.

• New event: New event can be added on selecting

this option.

• Agenda: Select each agenda and to view the event

details.

• Search: You can search for a particular event.

• Delete Events: Select the event > Option key >

Delete to delete the selected event. Select Select

all to delete all the events.

When you have an event the Delete event option is

enabled.

• Settings:

• Displays the General settings of the calendar.

• Displays the Build version in About Calendar.

SIM TOOLKIT

SIM Toolkit is commonly known as STK, which enables

the SIM to initiate actions which can be used for various

value added services.

It displays the Operator speciﬁc services.

To access the SIM Toolkit,

1. From Home screen, select Menu > Applications

( ) > SIM Toolkit ( ).

2. It shows My number which is the SIM card's

MSISDN. The number includes a country code

and National Destination Code which identiﬁes the

subscriber's operator.

3. It also displays the SIM provider and the

respective services details.

NOTE

You can create notes using Note app.

1. From Home screen, select Menu > Applications

( ) > Note ( ).

2. Press New to create new Note.

KNOB VERSION OPTIONS

The following features are available ONLY on the

XP5plus WITH knobs.

From Home screen, select Options > System Settings >

Sounds > scroll to Advanced and select Knobs.

• Volume Level Announcement

• Set to OFF by default

• Change to ON to hear voice alert when adjusting

volume using the knob.

• Volume Control Knob

The volume control knob will control volume levels

based on the setting chosen.

All active volumes is set by default

• Other options to select include:

• Call & PTT volumes

• manages volumes within voice & PTT calls

• Media volume

• manages media volume levels

• Ring volume

• manages ring tone volume levels

APPLICATIONS

• Notiﬁcation volume

• manages notiﬁcation volume levels

• Alarm volume

• manages alarm volume levels

• No function

• If No function is selected, the Volume Level

Knob is disabled.

PROGRAMMABLE KEYS - Additional Options

From Home screen, select Options > System Settings >

System > Programmable Keys

On the knob version of the XP5plus, you gain two

additional programmable keys allowing you to further

personalize your device.

Volume UP key

• default is set to increase Volume Up

Volume DOWN key

• default is set to decrease Volume Down

To program either of these keys to another function,

simply click on the respective option and select from the

list of available applications.

Your Sonim XP5plus allows you to the ability to program

six (6) various buttons/settings, and these are found in the

Programmable Keys menu:

Knobs (please see section to the left here)

• Volume Up Key

• Volume Down Key

• Select PTT Key app

• Select ALARM Key app

• Timer to engage PTT Key

With this setting you can set how long it takes the

PTT button to activate when pressed. Options are:

CHANNEL SELECT KNOB

To control the functionality of the Channel Select Knob,

you have three setttings:

1. No function

This will disable to Channel Select Knob from functioning

2. Phone Always

The channel select knob works always

3. Accessory when connected (default)

The Sonim XP5plus will recognize when an accessory

is plugged in. When this setting is chosen and no

accessory is detected, it will defer to the phone.

APPLICATIONS

• Off`

• 0.1 second

• 0.25 second

• 0.50 second

• 1.00 second

• 1.25 seconds

• 1.50 seconds

• 1.75 seconds

• 2.00 seconds

• 2.25 seconds

• 2.50 seconds

• 2.75 seconds

• 3.00 seconds

39 40

SAFETY AND REGULATORY

INFORMATION

ENVIRONMENT WARNING

DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC

EQUIPMENT

The symbol of the crossed-out wheeled

bin indicates that this product, and any

enhancements marked with this symbol,

cannot be disposed as unsorted waste but

must be taken to separate collection at

their end-of-life.

DISPOSAL OF BATTERY

Please check local regulations for disposal of

batteries. The battery should never be placed

in municipal waste. Use a battery disposal

facility if available.

The device is designed with including but not limited

to the following speciﬁcations for the environmental

conditions range:

• Speciﬁcation of the Pollution Degree: "2"

• Speciﬁcation of the Overvoltage Category: I

• Speciﬁcation for maximum use altitude: not more

than 5000m above sea level.

• The product does not use recycled plastics and

bio-based plastics. (The content of recycled plastic

and bio-based plastic is 0%)

• Does not contain textiles and leather

• Expanded polystyrene material is not used on

product packaging

SAFETY WARNING

Please read and understand the following safety

guidelines before you use the phone. These

guidelines provide details to enable you to operate

your phone safely and conform to any legal

requirements regarding the use of cellular phones.

SAFETY AND REGULATORY INFORMATION

Do not use the phone at a refueling

point. Observe restrictions when using

radio equipment at fuel depots, chemical

plants or where blasting operations are in

progress.

Electrical interference may obstruct the

use of your phone. Observe restrictions

in hospitals and near medical equipment.

Switch off your cellular phone when in

an aircraft. Wireless phones can cause

interference or danger to an aircraft. In an

aircraft, the phone can be used in alarm

mode.

Do not expose the device to high

temperatures (in excess of 55°C /131°F).

Adhere to road safety laws. Do not hold/

use a phone while you are driving; ﬁnd a

safe place to stop ﬁrst. Use hands-free

microphone while you are driving.

Avoid using the phone in close proximity

to personal medical devices, such as

pacemakers and hearing aids.

Use only Sonim XP5900 approved

charging equipment to charge your

phone and avoid damage to your phone.

Ensure that only qualiﬁed personnel

install or repair your phone.

The Sonim XP5900 device

is waterproof and can be

submerged up to 2 meters

for 30 minutes.

Water droplets may condense

under the display cover if the

phone is immersed in water

with a signiﬁcant drop in

temperature. This does not

indicate water leakage and

the droplets will disappear

when the display reaches

room temperature.

The Sonim XP5900 is dust-

resistant, rugged and shock-

resistant. However, it is not

dust-proof or unbreakable if

subjected to overwhelming

impact. For best results and

long product life, one should

protect the Sonim XP5900

from salt water, dust and

strong impacts.

AVOID EXTREME TEMPERATURE

Leaving the device in hot or cold places, such as in a

closed car in summer or winter conditions, reduces the

capacity and lifetime of the battery. For the best results,

try to use the device between -20°C and +55°C (-4°F and

131°F). If your battery is very hot or very cold, your device

may be temporarily disabled, even if the battery is fully

charged.

PERSONAL MEDICAL DEVICES

Mobile phones may affect the operation of cardiac

pacemakers and other implanted equipment. Please

avoid placing the mobile phone over the pacemaker, for

example in your breast pocket. When using the mobile

phone, place it at the ear opposite the pacemaker. If a

minimum distance of 15 cm (6 inches) is kept between

the mobile phone and the pacemaker, the risk of

interference is limited. If you suspect that interference

is taking place, immediately turn off your mobile phone.

Contact your cardiologist for more information. For

other medical devices, consult your physician and the

manufacturer of the device. Comply with instructions to

switch off the device or deactivate the RF transmitter

when required, especially when posted in hospitals

and airplanes. Equipment used in these places may be

sensitive to radio waves emitted from the device and

adversely affect their operation. Also, observe restrictions

at gas stations or other areas with ﬂammable atmosphere

or when close to electro-explosive devices.

CHILD SAFETY

Do not allow children to play with your mobile phone or

its accessories. Keep it out of their reach. They could hurt

themselves or others, or could accidentally damage the

mobile phone or accessories. Your mobile phone and

its accessories may contain small parts, which could be

detached and create a choking hazard.

EMERGENCY CALLS

Mobile phones operate using radio signals, which cannot

guarantee connection under all conditions. Therefore

you should never rely solely upon any mobile phone for

essential communications (e.g. medical emergencies).

Emergency calls may not be possible in all areas, on all

cellular networks, or when certain network services and/

or mobile phone features are in use. Check with your

local service provider.

SAFETY AND REGULATORY INFORMATION

BATTERY USAGE

Your Sonim XP5plus phone comes with a removable

battery. For any battery related queries, contact Sonim

Support at 1-833-MY-SONIM (1-833-697-6646) or

[email protected].

• Use only a Sonim XP5900 certiﬁed battery (BAT-

03500-01S supplied by Zhongshan Tianmao Battery

Co., Ltd) that is designed for this phone model.

• The use of other batteries may cause permanent

damage to your device, thus voiding the warranty.

• It is recommended to protect the battery from

extreme temperature environments and moisture.

• Please keep the battery out of the reach of children.

VERIFYING AND OPTIMIZING BATTERY USAGE

You can check the battery usage status and also close

some applications to save battery power. From the

application screen, select Settings ( ) > Battery ( ).

The current battery level (charging or not charging) is

displayed in the middle of the screen just below the Date

information. Select Settings ( ) > Battery ( )to view

the discharge graph which shows the battery level over

time since you last charged the device, and how long you

have been running on battery power.

The list at the bottom of the screen shows the breakdown

of battery usage for individual apps and services. Select

any listed items for more details. The details screen for

some apps includes buttons that allow you to adjust

settings affecting power usage, or stop the application

completely.

If you Force Stop an application, it may affect the

overall performance of not only that application,

but the device as well. If you notice any issues

with device performance, please power cycle the

device.

TIPS TO EXTEND THE BATTERY LIFE

Follow these tips to extend your phone’s battery life.

• If you are not using Wi-Fi, Bluetooth, or GPS, use

the Settings to turn them off. The GPS setting is

located in Settings > Location.

• Set screen brightness to Low and set a shorter

Sleep timeout (15 seconds). The display settings

are located in Settings > Display.

• If you are traveling and do not have access to

mobile data or Wi-Fi network, switch to Airplane

mode. Select Airplane mode from Quick Settings.

CHARGING THE BATTERY

We recommend that you give your device a full charge

before you use your device for the ﬁrst time.

The ambient temperature during charging shall

be in the range 0°C to 45°C (32°F to 113°F)

Only the power supplies with outputs meeting

the SELV requirements can be used for charging.

The maximum allowable input voltage for the

phone is 5V.

There is a risk of explosion while charging if the

battery has been replaced by an incorrect type.

If the battery is completely out of charge, it can

take several minutes for the charging icon to

appear when the charger is connected.

PROPERLY CHARGING THE DEVICE

1. INSERT CHARGER

Insert the charger plug into a power outlet.

2. CONNECT TO THE PHONE

The charging port is located on the right

side of the phone. Open the port cover

and insert the charging connector to the

charging port.

3. CHARGING ANIMATION/ICON

• If the battery is being charged when the

phone is switched off, a battery charging

animation with current battery level is

displayed.

• If the battery is being charged while the

phone is switched on, the battery icon

on the status bar shows the animation

indicating that the battery is being

charged.

• After the battery is fully charged the

charging animation stops and you can

disconnect the charger from the phone.

A message is displayed as Battery is

full. Please unplug the charger.

SAFETY AND REGULATORY INFORMATION

GUIDELINE FOR HEADPHONE AND

EARPHONE USAGE

To prevent possible hearing damage, please do not listen

at high volume levels for long periods.

SAFETY AND REGULATORY INFORMATION

STORING YOUR PHONE OR BATTERY

If you plan to store your phone or your battery for an

extended time, please follow the recommendations

below to ensure long battery life and minimize battery

self-discharge:

• Charge your battery to a level between 40% to 80%

• Store phone and battery separately to minimize

battery trickle drain

• Insulate the battery terminals to avoid discoloration

and potential shirt circuits with other battery

terminals

• Store the battery in dry and cool conditions in a

vibration-free environment

• If you use a climate-controlled storage location, set

the temperature to 50° to 64° F (10° - 18° Celsius)

and keep the relative humidity between 40% - 50%

• Recharge the battery once every 6 months, using

the original Sonim wall charger and charging cable

SAFETY AND REGULATORY INFORMATION

HAC RATING

The FCC has created a rating system for cellular phones

regarding their HAC-related performance. This rating

helps consumers with hearing disabilities to ﬁnd phones

that work well with their hearing aid devices. The HAC

rating and measurement procedure are described in the

American National Standards Institute (ANSI C63.19-

2011) contains two rating standards: an “M” rating from

1 to 4 for hearing aids operating in microphone mode,

and a “T” rating from 1 to 4 for hearing aids operating in

telecoil mode. M-Rating stands for Microphone rating

and indicates the amount of reduction of RF interference

between the telephone and the hearing aid in acoustic

coupling mode (also called microphone mode). Phones

rated M3 or M4 meet FCC requirements and generate

less interference to hearing devices set in microphone

mode. T-Rating stands for telecoil rating and represents

inductive coupling with hearing aids that are operating

in telecoil mode. A telecoil is a small piece of tightly

wrapped wire, built into some hearing aids. While the

microphone of a hearing aid picks up all sounds, the

telecoil only picks up an electromagnetic signal from the

telephone. Thus, users of telecoil-equipped hearing aids

are able to communicate over the telephone without the

ampliﬁcation of unwanted background noise.

Phones rated T3 or T4 meet FCC requirements and

generate less interference to hearing devices set in

telecoil mode. A combination of M-rating and T-rating

deﬁnes the ﬁnal HAC rating and is a deciding factor

in selecting cellular phones for people with hearing

problems. A HAC compliant phone could be rated:

• M3/T3

• M3/T4

• M4/T3

• M4/T4

Its resistance to interference. The best way to evaluate

the suitability of the phone is to try it with the intended

hearing aid device.

The model XP5900 have been tested for hearing aid

device compatibility and complies with the Federal

Communications Commission (FCC) requirements.

These devices are rated M3/T4.

RADIO FREQUENCY ENERGY

This device meets the government’s requirements for

exposure to radio waves.

This device is designed and manufactured not to exceed

the emission limits for exposure to radio frequency (RF)

energy set by the Federal Communications Commission

of the U.S. Government.

The exposure standard for wireless device employs a

unit of measurement known as the Speciﬁc Absorption

Rate, or SAR. The SAR limit set by the FCC is 1.6W/

kg. *Tests for SAR are conducted using standard

operating positions accepted by the FCC with the device

transmitting at its highest certiﬁed power level in all tested

frequency bands. Although the SAR is determined at the

highest certiﬁed power level, the actual SAR level of the

device while operating can be well below the maximum

value. This is because the device is designed to operate

at multiple power levels so as to use only the poser

required to reach the network. In general, the closer you

are to a wireless base station antenna, the lower the

power output.

The highest SAR value for the model device XP5900

(Type number P14501 & P14601) as reported to the FCC:

• When tested for use at the ear is 0.82 W/kg, and

• When worn on the body, as described in this user

guide, is 1.06 W/kg (Body-worn measurements

differ among device models, depending upon

available accessories and FCC requirements.).

• When device is set as Hotspot mode as described

in this user guide, is 1.06 W/kg. While there may

be differences between the SAR levels of various

devices and at various positions, they all meet the

government requirement.

• When device is set as Simultaneous Transmission

mode, is 1.59 W/kg.

The FCC has granted an Equipment Authorization for

this model device with all reported SAR levels evaluated

as in compliance with the FCC RF exposure guidelines.

SAR information on this model device is on ﬁle with the

FCC and can be found under the Display Grant section

of www.fcc.gov/oet/ea/fccid after searching on FCC ID:

WYPP14510.

For body worn operation, this device has been tested

and meets the FCC RF exposure guidelines for use with

an accessory that contains no metal and be positioned

a minimum of 10 mm from the body. When the device is

set to hotspot mode, please use it at least 10 mm away

from your body. Use of other accessories may not ensure

compliance with FCC RF exposure guidelines.

SAFETY AND REGULATORY INFORMATION

FEDERAL COMMUNICATION COMMISSION

INTERFERENCE STATEMENT

This device complies with part 15 of the FCC Rules. Operation

is subject to the following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received,

including interference that may cause undesired

operation.

This device has been tested and found to comply with

the limits for a Class B digital device, pursuant to Part 15

of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and

can radiate radio frequency energy, and if not installed and

used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is

no guarantee that interference will not occur in a particular

installation If this equipment does cause harmful interference

to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged

to try to correct the interference by one or more of the

following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and

receiver.

• Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV

technician for help.

FCC COMPLIANCE STATEMENT

• Any changes or modiﬁcations not expressly approved

by the party responsible for compliance could void the

user‘s authority to operate the equipment.

• The antenna(s) used for this transmitter must not

be co-located or operating in conjunction with any

other antenna or transmitter.

• The country code selection is for non-US model

only and is not available to all US model. Per

FCC regulation, all Wi-Fi product marketed in

US must ﬁxed to US operation channels only.

This EUT is compliance with SAR for general population/

uncontrolled exposure limits in IC RSS-102 and had been

tested in accordance with the measurement methods and

procedures speciﬁed in IEEE 1528 and IEC 62209. This

equipment should be installed and operated with minimum

distance 15 mm between the radiator and your body.

This device and its antenna(s) must not be co-located

or operating in conjunction with any other antenna or

transmitter.

Operations in the 5.15-5.25GHz band are restricted to indoor

usage only.

Ce dispositif a été testé pour la conformité avec les valeurs

SAR à un fonctionnement typique près du corps . Pour

assurer que les niveaux d'exposition aux radiofréquences

en deçà des niveaux testés, utiliser des accessoires avec

cet équipement pour maintenir une distance de séparation

minimale de 15 mm entre le corps de l'utilisateur et l'appareil.

Lorsque l'appareil est réglé sur le mode point chaud, veuillez

l'utiliser à au moins 10mm de votre corps. Ces accessoires

ne doivent pas contenir des composants métalliques. Il est

possible que les accessoires utilisés près du corps qui ne

répondent pas à ces exigences ne sont pas compatibles

avec les limites SAR et il est conseillé d'éviter de les utiliser.

Les opérations dans la bande de 5.15-5.25GHz sont limitées

à un usage intérieur seulement

This device complies with Industry Canada license-exempt

RSS standard(s).

Operation is subject to the following two

conditions:

1. This device may not cause interference.

This device must accept any interference, including

interference that may cause undesired operation of

the device.

et appareil est conforme avec Industrie Canada RSS

exemptes de licence standard(s).

Son fonctionnement est soumis aux deux conditions

suivantes:

(1) cet appareil ne peut pas provoquer d'interférences, et

(2) cet appareil doit accepter toute interférence, y compris celles

pouvant causer un mauvais fonctionnement de l'appareil.

This Class B digital apparatus complies with Canadian

CAN ICES-003(B) / NMB-003(B).

Cet appareil numérique de la classe B est conforme à la

norme CAN ICES-003(B) / NMB-003(B) du Canada.

ISED RF EXPOSURE STATEMENT (IC)

HAZARDOUS LOCATION USAGE

WARNINGS

Determine by inspection that the following information is

made available to the user by one or more of:

1. Printed on the label for the battery.

2. Printed on the label for the host device.

3. Printed in the owner's manual.

4. Posted in a help ﬁle or Internet website.

Do not disassemble or open crush, bend or

deform, puncture or shred.

Do not modify or re manufacture, attempt to

insert foreign objects into the battery, immerse

or expose to water or other liquids, expose to

ﬁre, explosion or other hazard.

Only use the battery with a charging system

that has been qualiﬁed by the system per CTIA

Certiﬁcation Requirements for Battery System

Compliant to IEEE 1725. Use of an unqualiﬁed

battery or charger may present a risk of ﬁre,

explosion, leakage or other hazard.

Do not short circuit a battery or allow metallic

conductive objects to contact battery terminals.

Promptly dispose of used batteries in

accordance with local regulations.

Battery usage by children should be supervised.

Avoid dropping the phone or battery. If the

phone or battery is dropped, especially on a

hard surface, and the user suspects damage,

take it to a service center for inspection.

Improper battery use may result in a ﬁre,

explosion or other hazard.

IT IS NOT ALLOWED TO CONNECT ANY

EXTERNAL DEVICES TO ALL PORTS/ INTERFACE

(USB) IN A HAZARDOUS AREA.

ONLY THE POWER SUPPLIES WITH OUTPUTS

MEET THE SELV REQUIREMENTS CAN BE USED

FOR CHARGING. THE MAXIMUM ALLOWABLE

INPUT VOLTAGE FOR THE PHONE IS 5V.

DO NOT USE THE NON-LPS ADAPTER TO

CHARGE THE DEVICE. IT MAY CAUSE A FIRE.

EXPLOSION HAZARD - THE BATTERY ONLY

CAN BE CHARGED or CHANGED IN NON-

HAZARDOUS LOCATION.

RISQUE D’EXPLOSION - LES PILE DOIVENT

ETRE REMPLACEES OU CHARGE DANS NON-

DANGEREUX EMPLACEMENT.

DO NOT CONNECT OR DISCONNECT THROUGH

USB PORT WHEN ENERGIZED, UNLESS THE

LOCATION IS KNOWN TO BE NON-HAZARDOUS.

DO NOT OPEN THE BATTERY COVER DOOR IN

HAZARDOUS LOCATIONS.

THE TORQUE FORCE OF BATTERY COVER

SCREW is 2kgf.cm.

CERTIFICATION

cCSAus

CSA Certiﬁcate No. 80095697

Class I, Division 2, Groups A, B, C and D,

Class II, Division 2, Groups F and G, T4

Class III, Division 2

Alarm 37

Alerts 32

Applications 36

Backup 36

Browser 34

Call Settings 29

Contacts 27

Date & Time 25

Export 28

FCC 45

File Explorer 37

Flash 35

Forget Network 14

HAC 44

Hazardous Location 46

Import 28

ISED RF Exposure Statement 45

Keyboard Dictionaries 25

Knob Version Options 38

Location 23

Memory 7

Messages 31

Missed Events 13

Modify Network 14

Notication 21

Phone Specications 5

Programmable Keys Additional Options 39

Quick Settings 13

Restore 36

SAR 44

Scout 33

Search 12

Setup Wizard 33

SIP 29

Sound Recorder 37

Speed Dial 29

Storage

Internal Share 22

Support 33

Text Entry 11

Utilities 33

Voice Commands 36

Wi-Fi 14

XP5plus 5

Zoom in 35

Zoom out 35

INDEX